MT-001-21
Service Bulletin Details
Public Details for: MT-001-21
If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
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2021 MAZDA CX-30 |
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Models from 2020
2020 MAZDA CX-3 |
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Models from 2019
2019 MAZDA CX-3 |
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Models from 2018
2018 MAZDA CX-3 |
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2018 MAZDA CX-9 |
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Models from 2017
2017 MAZDA CX-3 |
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2017 MAZDA MAZDA3 |
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Models from 2016
2016 MAZDA CX-3 |
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2016 MAZDA CX-9 |
2016 MAZDA MAZDA3 |
2016 MAZDA MAZDA6 |
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Models from 2015
2015 MAZDA CX-5 |
2015 MAZDA CX-9 |
2015 MAZDA MAZDA3 |
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Models from 2014
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Models from 2013
2013 MAZDA CX-5 |
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2013 MAZDA MAZDA3 |
2013 MAZDA MAZDA5 |
2013 MAZDA MAZDA6 |
2013 MAZDA MX-5 |
Models from 2012
2012 MAZDA CX-7 |
2012 MAZDA CX-9 |
2012 MAZDA MAZDA2 |
2012 MAZDA MAZDA3 |
2012 MAZDA MAZDA5 |
2012 MAZDA MAZDA6 |
2012 MAZDA MX-5 |
Models from 2011
2011 MAZDA CX-7 |
2011 MAZDA CX-9 |
2011 MAZDA MAZDA2 |
2011 MAZDA MAZDA3 |
2011 MAZDA MAZDA5 |
2011 MAZDA MAZDA6 |
2011 MAZDA MX-5 |
2011 MAZDA RX-8 |
Models from 2010
2010 MAZDA CX-7 |
2010 MAZDA CX-9 |
2010 MAZDA MAZDA3 |
2010 MAZDA MAZDA5 |
2010 MAZDA MAZDA6 |
2010 MAZDA MX-5 |
2010 MAZDA RX-8 |
Models from 2009
2009 MAZDA CX-7 |
2009 MAZDA CX-9 |
2009 MAZDA MAZDA3 |
2009 MAZDA MAZDA5 |
2009 MAZDA MAZDA6 |
2009 MAZDA MX-5 |
2009 MAZDA RX-8 |
Models from 2008
2008 MAZDA CX-7 |
2008 MAZDA CX-9 |
2008 MAZDA MAZDA3 |
2008 MAZDA MAZDA5 |
2008 MAZDA MAZDA6 |
2008 MAZDA MX-5 |
2008 MAZDA RX-8 |
Models from 2007
2007 MAZDA CX-7 |
2007 MAZDA CX-9 |
2007 MAZDA MAZDA3 |
2007 MAZDA MAZDA5 |
2007 MAZDA MAZDA6 |
2007 MAZDA MX-5 |
2007 MAZDA RX-8 |
BULLETIN NOTES This M-Tip supersedes the previously issued article(s) listed below: The changes are noted in Red. Previous M-Tip(s): Date(s) Issued: MT-001/21 03/15/21 MT-001/20 07/15/20 MT-004/18 03/28/18, 07/20/18, 09/14/18 MT-017/17 11/02/17 MT-013/13 01/01/13 APPLICABLE MODEL(S)/VINS 2011-2014 Mazda2 2007-2021 Mazda6 2013-2021 CX-5 2007-2021 MX-5 2007-2021 Mazda3 2016-2021 CX-3 2007-2012 CX-7 2007-2011 RX-8 2007-2015 Mazda5 2020-2021 CX-30 2007-2021 CX-9 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices. Example 1 Some electrical devices connected to the DLC-2 connector by insurance or mobile phone companies may cause: • Battery discharge. The device may disrupt the CAN system battery saver mode. • IDS/MMDS will not communicate with the vehicle due to poor DLC-2 connection. The aftermarket device may cause DLC-2 female terminals to spread open. • DTCs B1041:54 - ADAPTIVE FRONT LIGHTING SYSTEM (AFS) CONTROL MODULE B108E:04 - CENTER DISPLAY INTERNAL MALFUNCTION C0061:54 - DSC HU/CM ○ ○ ○ Page 1 of 4 05/06/2021 08:54 AM tlawrenc ○ ○ ○ ○ ○ ○ ○ C1001:92 - FORWARD SENSING CAMERA (FSC) C1001:97 - FORWARD SENSING CAMERA (FSC) U300A:62 - ELECTRIC PARKING BRAKE (EPB) U3004:17 - ACC RELAY CIRCUIT MALFUNCTION U0415:00 - MAZDA RADAR CRUISE CONTROL (MRCC)/SMART BRAKE SUPPORT (SBS) U0420:00 - MAZDA RADAR CRUISE CONTROL (MRCC)/SMART BRAKE SUPPORT (SBS) Multiple DTC's (U0XXX:00 COMMUNICATION ERROR) • If an aftermarket device is found connected to DLC-2, take a photo and attach it to the RO. Advise the customer to remove it. • If you determine that no aftermarket devices have been installed, continue with normal Workshop Manual diagnosis. Example 2 Some aftermarket cell phone chargers connected to the 12V outlet may cause an engine no start condition: Aftermarket Cell Phone Charger Engine Start/Stop Button Key Warning Light connected to 12V outlet Amber Indicator Light Flashing (red) Page 2 of 4 05/06/2021 08:54 AM tlawrenc Example 3 Some aftermarket devices that are wired to the vehicles’s wiring harness may create unusual electrical symptoms and/or store DTCs. Below are examples of concerns due to an aftermarket GPS tracking device wired to the power window main switch: • Engine no start • Battery discharge • Main relay buzzing Below is an example of a dim headlight. The aftermarket device changed the headlight circuit resistance, causing a dim headlight. Page 3 of 4 05/06/2021 08:54 AM tlawrenc Example 4 DTC B119F:01 (TEL antenna No.1 malfunction) stored. This may be caused by an aftermarket dash cam. The aftermarket device may cause electrical noise disturbing the reception of GPS signals. Page 4 of 4 05/06/2021 08:54 AM tlawrenc