2020 Mazda CX-5Mazda Cx-5 2020

Vehicle Details: Recalls, Fuel Economy, Emissions, Safety Ratings, Consumer Complaints, Decoded VIN Details, Service Bulletins

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Below you will find all available information on the 2020 Mazda CX-5 SUV AWD, manufacturered by Mazda Motor Corporation.
The vehicle is described as a Front-Wheel Drive Small Sport Utility Vehicle 2WD Compact Utility (Utility Vehicle Categories "Small" and "Midsize").

The overall safety rating for this vehicle is: 5

ManufacturerKnown WMI(s)Fuel Type
MazdaJM3 Regular
City MPGHighway MPGCO2 emissions
22 - 25 MPG27 - 31 MPG322 - 370 g/mile
2020 Mazda CX-5
2020 Mazda CX-5
Mazda VIN Decoder

Use the box here to look up VINs from Mazda as well as other manufacturers

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Sub-models: - Cx-5 4wd - Cx-5 2wd - Cx-5 Turbo 4wd - Cx-5 (cylinder Deactivation) - Cx-5 4wd (cylinder Deactivation) -

Frequently Asked Questions
  • What is the MPG of a 2020 Mazda CX-5?
     - The 2020 Mazda CX-5 has an EPA estimated city efficiency of 22 - 25 MPG and an estimated highway efficiency of 27 - 31 MPG.
  • What is the safety rating of the 2020 Mazda CX-5?
     - The overall safety rating of the 2020 Mazda CX-5 is 5 stars.
  • What is the fuse box diagram for the 2020 Mazda CX-5?
     - Fuse box diagrams for the 2020 Mazda CX-5 can be found here
  • What is the annual fuel cost for the 2020 Mazda CX-5?
     - EPA estimated annual fuel cost for the 2020 Mazda CX-5 is $1950.
  • Where is the 2020 Mazda CX-5 produced?
     - The 2020 Mazda CX-5 is produced in Hiroshima Hiroshima Prefecture, Japan.
  • Are there recalls for the 2020 Mazda CX-5?
     - There are 1 recall(s) for the 2020 Mazda CX-5, additional information is below.
  • Does the 2020 Mazda CX-5 work with Apple Carplay?
     - The CX-5 does support Apple Carplay.
  • Does the 2020 Mazda CX-5 work with Android Auto?
     - The CX-5 does have Android Auto support.
  • What is the GVWR of a 2020 Mazda CX-5?
     - The 2020 Mazda CX-5 has a GVWR of 4286 - 4907 lbs.
  • How much horsepower does the 2020 Mazda CX-5 have?
     - The 2020 Mazda CX-5 has 187 horsepower.
  • How much does the 2020 Mazda CX-5 weigh?
     - The 2020 Mazda CX-5 is listed to weigh 3322 - 3913 lbs.
Available Engine & Drive Classes
  • 2.5L 4 cylinder 6-speed automatic with select shift
Safety details for the 2020 Mazda CX-5 SUV AWD

The overall safety rating for this vehicle is: 5

Front Crash Rating Front Drivers Side Front Passenger Side
555
Side Crash Rating Side Drivers Side Side Passenger Side
555
Side Pole Crash Rating Rollover Rating Rollover Possibility
540.169
Safety details for the 2020 Mazda CX-5 SUV FWD

The overall safety rating for this vehicle is: 5

Front Crash Rating Front Drivers Side Front Passenger Side
555
Side Crash Rating Side Drivers Side Side Passenger Side
555
Side Pole Crash Rating Rollover Rating Rollover Possibility
540.174
NHTSA Mandated Recalls
  • Recall R/2021/439 [UK]: Catalytic reduction (scr) system wiring may become damaged by contamination

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

NHTSA Submitted Mechanical & Emissions Details
  • Automatic (S6) Front-Wheel Drive Cx-5 2wd

    Description Data
    Engine cylinders4
    Engine displacement in liters2.5
    Engine descriptor; see fueleconomy.gov detailsSIDI
    TransmissionAutomatic (S6)
    Description Data
    Annual petroleum consumption in barrels for fuel type 110.6254
    City mpg for fuel type 1,25
    Unrounded city mpg for fuel type 1,25.292
    Tailpipe co2 in grams/mile for fuel type 1322
    Combined mpg for fuel type 1,28
    Unrounded combined mpg for fuel type 1,27.5485
    Engine cylinders4
    Engine displacement in liters2.5
    Drive axle typeFront-Wheel Drive
    EPA model type index504
    Engine descriptor; see fueleconomy.gov detailsSIDI
    EPA fuel economy score (-1 = not available)6
    Annual fuel cost for fuel type 1 ($)1950
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Regular
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Regular Gasoline
    EPA ghg score (-1 = not available)6
    Highway mpg for fuel type 1,31
    Unrounded highway mpg for fuel type 1,30.9203
    Vehicle record id42344
    Model name (carline)Cx-5 2wd
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleY
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    TransmissionAutomatic (S6)
    Unadjusted city mpg for fuel type 132.7275
    Unadjusted highway mpg for fuel type 144.4079
    EPA vehicle size classSmall Sport Utility Vehicle 2WD
    3-character manufacturer codeTKX
    Date the vehicle record was created (iso 8601 format)Wed Nov 27 00:00:00 EST 2019
    Date the vehicle record was last modified (iso 8601 format)Fri Apr 17 00:00:00 EDT 2020
    Vehicle has start-stop technology (y, n, or blank for older vehicles)N
  • Automatic (S6) 4-Wheel Drive Cx-5 4wd

    Description Data
    Engine cylinders4
    Engine displacement in liters2.5
    Engine descriptor; see fueleconomy.gov detailsSIDI
    TransmissionAutomatic (S6)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-750
    Description Data
    Annual petroleum consumption in barrels for fuel type 111.4427
    City mpg for fuel type 1,24
    Unrounded city mpg for fuel type 1,23.9278
    Tailpipe co2 in grams/mile for fuel type 1335
    Combined mpg for fuel type 1,26
    Unrounded combined mpg for fuel type 1,26.2462
    Engine cylinders4
    Engine displacement in liters2.5
    Drive axle type4-Wheel Drive
    EPA model type index505
    Engine descriptor; see fueleconomy.gov detailsSIDI
    EPA fuel economy score (-1 = not available)5
    Annual fuel cost for fuel type 1 ($)2100
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Regular
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Regular Gasoline
    EPA ghg score (-1 = not available)5
    Highway mpg for fuel type 1,30
    Unrounded highway mpg for fuel type 1,29.7719
    Vehicle record id42347
    Model name (carline)Cx-5 4wd
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    TransmissionAutomatic (S6)
    Unadjusted city mpg for fuel type 130.7707
    Unadjusted highway mpg for fuel type 142.5855
    EPA vehicle size classSmall Sport Utility Vehicle 4WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-750
    3-character manufacturer codeTKX
    Date the vehicle record was created (iso 8601 format)Wed Nov 27 00:00:00 EST 2019
    Date the vehicle record was last modified (iso 8601 format)Fri Apr 17 00:00:00 EDT 2020
    Vehicle has start-stop technology (y, n, or blank for older vehicles)N
  • Automatic (S6) 4-Wheel Drive Cx-5 4wd

    Description Data
    Engine cylinders4
    Engine displacement in liters2.5
    Engine descriptor; see fueleconomy.gov detailsSIDI
    TransmissionAutomatic (S6)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-1500
    Description Data
    Annual petroleum consumption in barrels for fuel type 112.3962
    City mpg for fuel type 1,22
    Unrounded city mpg for fuel type 1,21.7524
    Tailpipe co2 in grams/mile for fuel type 1370
    Combined mpg for fuel type 1,24
    Unrounded combined mpg for fuel type 1,23.8943
    Engine cylinders4
    Engine displacement in liters2.5
    Drive axle type4-Wheel Drive
    EPA model type index509
    Engine descriptor; see fueleconomy.gov detailsSIDI
    EPA fuel economy score (-1 = not available)5
    Annual fuel cost for fuel type 1 ($)2250
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Regular
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Regular Gasoline
    EPA ghg score (-1 = not available)5
    Highway mpg for fuel type 1,27
    Unrounded highway mpg for fuel type 1,27.1633
    Vehicle record id42348
    Model name (carline)Cx-5 4wd
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleY
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    TransmissionAutomatic (S6)
    Unadjusted city mpg for fuel type 127.7
    Unadjusted highway mpg for fuel type 138.5
    EPA vehicle size classSmall Sport Utility Vehicle 4WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-1500
    If t, this vehicle is turbochargedT
    3-character manufacturer codeTKX
    Date the vehicle record was created (iso 8601 format)Wed Nov 27 00:00:00 EST 2019
    Date the vehicle record was last modified (iso 8601 format)Fri Apr 17 00:00:00 EDT 2020
    Vehicle has start-stop technology (y, n, or blank for older vehicles)N
EPA Test Results
  • MAZDA: MAZDA6 - Test: LTKXV02.5CDA

    Description Data
    Displacement (L)2.5
    Curb Weight (lbs.)3693
    Gross Vehicle Weight Rating (lbs.)4669
    Equivalent Test Weight (lbs.)4000
    Test Drive Description2-Wheel Drive, Front
    Transmission Type DescriptionAutomatic
  • MAZDA: CX-3 2WD, CX-3 4WD - Test: LTKXV02.0FFA

    Description Data
    Displacement (L)2
    Curb Weight (lbs.)3322
    Gross Vehicle Weight Rating (lbs.)4286
    Equivalent Test Weight (lbs.)3625
    Test Drive Description2-Wheel Drive, Front
    Transmission Type DescriptionManual
  • MAZDA: CX-5 2WD, CX-5 4WD - Test: LTKXT02.2GEA

    Description Data
    Displacement (L)2.2
    Curb Weight (lbs.)3913
    Gross Vehicle Weight Rating (lbs.)4907
    Equivalent Test Weight (lbs.)4250
    Test Drive Description2-Wheel Drive, Front
    Transmission Type DescriptionAutomatic
  • MAZDA CX-5 - Test: LTKXT02.5CDA

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SA-022-24 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 07-003-24 - ELECTRICAL SYSTEM: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 a?F (10 a?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in
  • SA-027-24 - UNKNOWN OR OTHER: Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.
  • 09-022-24 - ELECTRICAL SYSTEM: Some customers may complain that the power liftgate (plg) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentiona
  • SA-016-24 - SERVICE BRAKES, HYDRAULIC: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • PF-24-03 - POWER TRAIN: Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the global electronic parts catalog (gepc). To provide support in such cases, a temporary lookup guide has been develop
  • 09-014-24 - STRUCTURE:BODY: When encountering a vehicle with paint damage, refer to the "mazda paint warranty guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  • SA-011-24 - STEERING: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
  • SA-008-24 - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • 09-006-24 - STRUCTURE:BODY:HATCHBACK/LIFTGATE: Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (plg). The noise may be caused by the following: creaking noise: dust and dirt accumulates on the sealing portion of the plg drive unit, reducing se
  • 06-001-24 - STEERING: Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, th
  • 01-005-23a - ENGINE AND ENGINE COOLING: Some customers may experience the check engine light on with dtc P0126:00 (thermostat stuck open) and one or more of the following symptoms: the engine takes longer to warm up the engine temperature gauge fluctuates the low coolant tempe
  • SA-081-23 - ENGINE AND ENGINE COOLING: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This service alert is to inform you about the water pump sealing mechanism and the criteria if r
  • 06-004-23b - STEERING: Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the
  • SA-079-23 - VISIBILITY: Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360a?View monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.
  • 09-041-23 - EXTERIOR LIGHTING: Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti-fog coa
  • 09-007-23c - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  • 05-005-23a - POWER TRAIN: Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (at) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (atf) being contaminated by iron powder due to excessi
  • 01-007-23a - ELECTRICAL SYSTEM: The mazda dca-8000 is required for all warranty battery testing. If the mazda dca-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • SA-032-23a - ENGINE AND ENGINE COOLING: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
  • 05-005-23 - POWER TRAIN: Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (at) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (atf) being contaminated by iron powder due to excessi
  • 02-003-23 - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • SA-039-23a - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-003-23a - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur
  • 04-001-23b - BRAKES (PWS): Front brake noise symptom 1: some vehicles may exhibit a click noise when first moving forward or reverse from a stop or when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the b
  • SA-050-23 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may complain about scratches on the instrument cluster lens.
  • SA-037-23a - ENGINE AND ENGINE COOLING: A new cylinder head assembly for service parts has been newly established for skyactiv-g 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (in/ex) are included in the new assem
  • 05-004-23 - ENGINE AND ENGINE COOLING: Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua
  • SA-039-23 - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-044-23 - SUSPENSION: Some customers have reported experiencing a one-time popping or clunking sound while driving their vehicle. The noise is most noticeable when duplicating the driving conditions of going up or down an incline while simultaneously making a tu
  • 09-028-23 - EQUIPMENT:ELECTRICAL: Some cx-5 and cx-30 customers may find that the liftgate does not close when pressing the power liftgate (plg) rear switch (a) located on the interior liftgate trim. This may be caused by plg switch corrosion. Water from a high pressure c
  • SA-037-23 - ENGINE AND ENGINE COOLING: A new cylinder head assembly for service parts has been newly established for skyactiv-g 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (in/ex) are included in the new ass
  • SA-036-23 - STRUCTURE: Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surf
  • SA-035-23 - ENGINE AND ENGINE COOLING: Some customers may complain of a lack of power under heavy load without any warning lights or dtcs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
  • SA-033-23 - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-032-23 - ENGINE AND ENGINE COOLING: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
  • SA-031-23 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 05-002-23 - POWER TRAIN: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738).
  • 01-007-23 - ELECTRICAL SYSTEM: The mazda dca-8000 is required for all warranty battery testing. If the mazda dca-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • SA-023-23 - ENGINE AND ENGINE COOLING: Some customers may experience any of the following: engine no start due to battery discharge ignition cannot be turned off infotainment remains on after the ignition is turned off infotainment display is blank commander switch is inope
  • 09-019-23 - EXTERIOR LIGHTING: Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain.
  • 09-007-23a - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  • 06-001-23a - STEERING: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
  • 01-006-23 - ENGINE AND ENGINE COOLING: Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.
  • SA-012-23 - VISIBILITY: Some customers may report an odor or water in the hvac system and upon inspection, the cabin air filter may be found to be wet.
  • SA-016-23 - EQUIPMENT:ELECTRICAL: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method. B. Auxiliary key code cut method
  • SA-013-23 - EXTERIOR LIGHTING: Some customers may hear noise from their headlamps. While some noise from the electric motor is normal, it may be louder in one headlamp than the other or both are significantly louder than a known good vehicle.
  • 09-007-23 - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec
  • 09-008-23 - ELECTRICAL SYSTEM: Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ve
  • SA-010-23 - SERVICE BRAKES, HYDRAULIC: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
  • SA-007-23 - POWER TRAIN: The rear differential case could develop a crack in the case. Note: this could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing (1) in the coupling (2) is seized
  • 07-002-23 - ELECTRICAL SYSTEM: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 a?F (10a?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by ina
  • 09-016-23 - ELECTRICAL SYSTEM: Speedometer replacement procedure
  • 09-011-23 - VISIBILITY: Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. Note: this concern is unrelated to frozen mirrors in icy weather where snow or ice need to be removed for the mirrors to fold in and/or out. This con
  • 08-002-23 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Some customers may experience the airbag warning light on with dtc B00A0:09 stored in the sas control module memory when the battery voltage is low. Dtc B00A0:09 (occupant classification sensor internal signal output unstable). This concern
  • 08-001-23 - ELECTRICAL SYSTEM: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has
  • 04-001-23a - SERVICE BRAKES, HYDRAULIC: Front brake noise symptom 1: some vehicles may exhibit a click noise when first moving forward or reverse from a stop or when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the b
  • 01-005-23 - ENGINE AND ENGINE COOLING: Some customers may experience the check engine light on with dtc P0126:00 (thermostat stuck open) and one or more of the following symptoms: the engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temper
  • 01-004-23 - ENGINE AND ENGINE COOLING: Some vehicles may have the check engine light on with dtc P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and im
  • 01-002-23a - ENGINE AND ENGINE COOLING: Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold flange (2) on the cylinder head.
  • 01-001-23a - ENGINE AND ENGINE COOLING: Some customers may complain about a poor acceleration and rough idling or the check engine light on with dtc P0301:00, P0302:00, P0303:00, P0304:00.Note: only turbo engines are applicable; non-turbo engines are not applicable. In most cases
  • 09-006-23 - STRUCTURE: When encountering a vehicle with paint damage, refer to the "mazda paint warranty guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  • 01-002-23 - ENGINE AND ENGINE COOLING: Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole or at the outside of the exhaust manifold. Cracks may be caused by: - deformation of the exh
  • 01-001-23 - ENGINE AND ENGINE COOLING: Some customers may complain about a poor acceleration and rough idling or the check engine light on with dtc p030x:00 (only turbo engines are applicable; non-turbo engines are not applicable). - in most cases, p030x is stored, but sometime
  • SA-007/23 - POWER TRAIN: The rear differential case could develop a crack in the case note: this could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing in the coupling is seized and cau
  • SA-003/23 - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • SA-001-23a - EQUIPMENT: Some customers may complain about infotainment center display: - ghost touch - dtc B108E:04 may be stored (touch screen operates by itself) - surface peeling - dtc B108E:04 may be stored - spider cracks - white dots important note: d
  • SA-001-23 - EQUIPMENT: Some customers may complain about infotainment center display: - ghost touch - dtc B108E:04 may be stored (touch screen operates by itself) - surface peeling - dtc B108E:04 may be stored - spider cracks - white dots important note: d
  • RF-23-01 - ENGINE AND ENGINE COOLING: When servicing skyactiv engine vehicles requiring to replace the oil galley plug and crush washer, order the required part numbers below. These parts are not listed in gepc and were previously listed as "non-serviceable" in the cylinder blo
  • RF-22-01R3 - EQUIPMENT: This parts flash replaces rf-22-01r2 released january 04, 2022. It includes new display repair kit part numbers for the 2018-2019 mazda2, 2018-2020 cx-3 and 2018-2020 mx-5. Repair kits are available to replace just the screen. There is no
  • RF-22-01R2 - EQUIPMENT: This parts flash replaces rf-22-01r released november 21, 2022. It includes a new display repair kit part number for the 2020-2022 mx-5. Repair kits are available to replace just the screen. There is no need to replace the entire infotainm
  • SA-078-22 - SERVICE BRAKES, HYDRAULIC: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • SA-016-22a - EQUIPMENT: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method b. Auxiliary key code cut method
  • RF-22-02 - WHEELS: Following the release of the 2019 cx-5 (kf) a series of wheels are applicable from the 2019-2021 model year. Each wheel is specified by vin and supplier code, see table below for a visual representation along with the part number.
  • MT-004-22 - ENGINE AND ENGINE COOLING: Some vehicles may experience the check engine light on with dtc P0171 (fuel trim too lean) and possibly dtcs p030x (misfire). Vehicles having this concern should use the following inspection/repair procedure.
  • SA-041-22c - ELECTRICAL SYSTEM: Some customers may complain about infotainment center display: * ghost touch * dtc B108E:04 may be stored (touch screen operates by itself) * surface peeling * dtc B108E:04 may be stored * spider cracks * white dots
  • SA-075-22 - ELECTRICAL SYSTEM: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
  • SA-074-22 - ELECTRICAL SYSTEM: Some customers may complain the hvac system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. To correct this issue, the ambient
  • 22-01R - ELECTRICAL SYSTEM: Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors. Please use the table below w
  • 15-002-22a - ELECTRICAL SYSTEM: Some vehicles may exhibit either or both of the following symptoms. 1. The scbs warning light is illuminated with dtc U045A:68 [forward sensing camera (fsc)]. U045A:68 error signal received from parking assist unit 2. The parking sensor
  • 09-047-22 - STRUCTURE: Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. Note: this concern is unrelated to frozen mirrors in icy weather where snow or ice need to be removed for the mirrors to fold in and/or out. This c
  • 09-018-22b - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 74.00.324 or later). The system performance has been improved as follows: ver. 74.00.324 fixes these software errors (b
  • 09-003-22b - ELECTRICAL SYSTEM: Some vehicles may exhibit the following malfunctions: - the film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Water and/or a cleaning solution may get
  • 04-004-22 - BRAKES (PWS): Front brake noise symptom 1: some vehicles may exhibit a click noise when first moving forward or reverse from a stop or when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the b
  • 02-004-22a - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • 01-013-22 - ENGINE AND ENGINE COOLING: Some customers may experience the check engine light on with dtc P0126:00 (thermostat stuck open) and one or more of the following symptoms: * the engine takes longer to warm up * the engine temperature gauge fluctuates * the low coolant
  • 01-012-22 - ENGINE AND ENGINE COOLING: Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing and pipe due to a press fitting during the manufacturing process. The accumulated coolant is solidified and p
  • SA-068-22 - POWER TRAIN: The new skyactiv-drive fw6a-el at uses "automatic transmission fluid (atf) type: fz". Only use "atf-fz" to fill or top off the fluid level. Atf-fz is specially designed for use in the skyactiv-drive series at. It is a low viscosity formula
  • SA-067-22 - ELECTRICAL SYSTEM: Some customers may complain about the following message displayed in the multi-information display: in the following cases, the mrcc with stop & go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: * t
  • SA-066-22 - ELECTRICAL SYSTEM: Some vehicles may have one of the following dtcs stored in memory along with a system status notice on the multi-information display or display a system status notice with no dtc: * C1001:92 - forward sensing camera (fsc) poor field of vie
  • SA-065-22 - ENGINE AND ENGINE COOLING: Some vehicles equipped with a coolant control valve may exhibit difficulties when refilling the coolant because the control valve is closed and air in the engine cannot escape during ignition on. Therefore, turn the ignition off when refill
  • SA-008-22a - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • 01-010-22 - POWER TRAIN: Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed drops from fast idle to normal idle speed during cold start. This is caused by a variable valve being stuck in the closed position. W
  • RF-22-01 - ELECTRICAL SYSTEM: Some customers may complain about infotainment center display ghost touch (touch screen operates by itself), surface peeling or spider cracks. Repair kits are available to replace just the screen. There is no need to replace the entire inf
  • 09-004-22a - LATCHES/LOCKS/LINKAGES: Some cx-5 and cx-30 customers may find that the liftgate does not close when pressing the power liftgate (plg) rear switch located on the interior liftgate trim. This may be caused by plg switch corrosion. Water from a high pressure car was
  • SA-041-22 - ELECTRICAL SYSTEM: Some customers may complain about infotainment center display: - ghost touch (touch screen operates by itself) - surface peeling - spider cracks repair kits are available to replace just the screen. There is no need to replace the entir
  • SA-001-22d - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-050-22 - LATCHES/LOCKS/LINKAGES: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (plg) not opening automatically. If you confirm that the customer's concern is that the l
  • 02-002-22 - SUSPENSION: Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. To eliminate the oil seepage/leakage, the rear shock absorbers production process has been
  • 09-024-22 - ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.
  • 09-003-22a - EQUIPMENT: Some vehicles may exhibit the following malfunctions: - the film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Water and/or a cleaning solution may get
  • 04-002-22a - SERVICE BRAKES, HYDRAULIC: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate t
  • 01-007-22 - ENGINE AND ENGINE COOLING: Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole or at the outside of the exhaust manifold. Cracks may be caused by: - deformation of the exh
  • 01-006-22 - ELECTRICAL SYSTEM: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st
  • SA-044-22 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions: - engine at idle - transmission in drive - foot on the brake pedal -
  • SA-041-22 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Some customers may complain about infotainment center display: ghost touch, surface peeling, spider cracks. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit.
  • SA-039-22 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may complain about scratches on the instrument cluster lens.
  • SA-038-22 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE: Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration.
  • 09-018-22 - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 74.00.311 or later).
  • 02-004-22 - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • SA-001-22c - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Use the symptom troubleshooting tables to diagnose mazda connect concerns.
  • 09-015-22 - LATCHES/LOCKS/LINKAGES: Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker's coating surface that reacts with zinc contained in the undercoating and produces the
  • 09-012-22 - EQUIPMENT: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spe
  • 08-003-22 - AIR BAGS: Some customers may experience the airbag warning light on with dtc B00A0:09 stored in the sas control module memory when the battery voltage is low. *dtc B00A0:09 (occupant classification sensor internal signal output unstable) this conce
  • 04-002-22 - SERVICE BRAKES, HYDRAULIC: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting suppor
  • 02-003-22 - STEERING: Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.
  • SA-026-22 - EQUIPMENT: Apple carplay / android auto frequently asked questions (faqs)
  • SA-018-22 - ENGINE AND ENGINE COOLING: The wsm shows 3 possible crankshaft sprocket and timing chain combinations (type a, b and c), but some vehicles have been produced with a combination of type a timing chain with 2 yellow-colored links with a type b crankshaft sprocket.
  • SA-016-22 - EQUIPMENT: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method b. Auxiliary key code cut method
  • SA-001-22c - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • 04-001/22 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 cx-9 2018-2022 cx-5 (click noise): 1. When first moving forward or reverse from a stop or 2. When first applying the brakes w
  • 02-002/22 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. To eliminate the oil seepage/leakage, the rear shock absorbers production process has been
  • 01-003/22 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The mazda dca-8000 is required for all warranty battery testing. If the mazda dca-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • 01-002/22 - FUEL SYSTEM, GASOLINE: Some vehicles may exhibit a fuel odor at the left / rear area of the vehicle while the engine is idling that usually occurs when the fuel tank is warmed up in hot weather and/or after long distance driving. Depending on wind direction and/o
  • SA-014-22 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Accessory instructions can be found on onemazda under dealer resources - parts & accessories.
  • SA-013-22 - ENGINE (PWS): A new cylinder head assembly for service parts has been newly established for skyactiv-g 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (in/ex) are included in the new assem
  • SA-006-22a - EQUIPMENT:MECHANICAL: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr
  • SA-001-22b - ELECTRICAL SYSTEM:SOFTWARE: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • MT-003/22 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or
  • SA-009-22 - POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT: The new awd rear differential does not come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. Note: the breather threads have a sealant and lock
  • SA-008-22 - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-006-22 - POWER TRAIN: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr
  • SA-001-22 - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • 00-001-22 - POWER TRAIN: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
  • MT-001-22 - UNKNOWN OR OTHER: Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.G.: steering wheel, door panels, shifter...Etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle
  • 15-002/22 - ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING: Some vehicles may exhibit either or both of the following symptoms. 1. The scbs warning light is illuminated with dtc U045A:68 [forward sensing camera (fsc)]. U045A:68 error signal received from parking assist unit 2. The parking sensor i
  • 15-001/22 - LANE DEPARTURE: BLIND SPOT DETECTION: Some vehicles equipped with blind spot monitoring (bsm) may experience a bsm indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. Note: this concern occurs only after a cold start. As the bsm
  • 09-004/22 - LATCHES/LOCKS/LINKAGES: Some cx-5 and cx-30 customers may find that the liftgate does not close when pressing the power liftgate (plg) rear switch (a) located on the interior liftgate trim. This may be caused by plg switch corrosion. Water from a high pressure car
  • 09-003/22 - EQUIPMENT: Some vehicles may exhibit the following malfunctions: 1. The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Water and/or a cleaning solution may get
  • SA-001/22 - BACK OVER PREVENTION: Symptom troubleshooting tables to diagnose mazda connect concerns. No. 1 blank screen no. 2. Rear view camera is not displayed no. 3 rebooting no. 4 infotainment system has no sound no. 5 commander switch does not work no. 6 bluetooth devi
  • SA-031-21c - POWER TRAIN: New cylinder head assembly established: a new cylinder head assembly for service parts has been newly established for skyactiv-g 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cott
  • 09-028-21-3748a - STRUCTURE: Whistling noise from front door window glass or windshield when driving at highway speed: some customers may complain about a whistling noise heard from the top of the a-pillar area and/or the top of windshield area when driving at highway
  • 09-012-21-3801b - EQUIPMENT: Door lock will not work using remote transmitter and engine will not start: some customers may experience all of following symptoms: 1. The door lock/unlock operation will not work using the remote transmitter button. 2. The door lock/un
  • 09-009-21-3759a - STRUCTURE: Rusty panel at bottom (inner side) of doors: some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint s
  • 01-016-21-3853 - ELECTRICAL SYSTEM: Lack of power when accelerating in cold temperatures: some customers may complain about lack of power when accelerating in cold temperatures (below 0 degrees f). To avoid slippage, engine power is restricted in cold temperatures, even when
  • 01-013-21-3753a - ENGINE AND ENGINE COOLING: Coolant leaks at cylinder head: some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2).
  • 01-006-21-3779b - ELECTRICAL SYSTEM: Battery maintenance: this service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.
  • SA-019-21e - EQUIPMENT ADAPTIVE/MOBILITY: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns
  • SA-052-21 - EQUIPMENT: For improvement of electrical diagnosis, the skyactivÿ® wiring terminal test kits has been delivered all the dealers. The terminal test kit enables you: to check pin fit drag of all pcm terminals used in skyactivÿ® vehicles and compare
  • 15-004-21-3835 - FORWARD COLLISION AVOIDANCE: Note: this service information is only applicable for vehicles equipped with a forward sensing camera (fsc), kdd1-67-xcx and gsh7-67-xcx*. If b61l-67-xcx* appears in the gepc search, the vin is applicable for this repair only if the part ha
  • 09-033-21-3847 - STRUCTURE: Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u
  • 09-016-21-3797c - STRUCTURE: Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (
  • 08-003-21-3837 - EQUIPMENT: Some vehicles equipped with a seat ventilation system may have the passenger seat belt warning light on, even though there is no passenger in the seat. This concern may be caused by an overly sensitive detection of the occupancy sensor. The
  • SA-031-21c - POWER TRAIN: A new cylinder head assembly for service parts has been newly established for skyactiv-g 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (in/ex) are included in the new assem
  • SA-031-21b - POWER TRAIN: A new cylinder head assembly for service parts has been newly established for skyactiv-g 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (in/ex) are included in the new assem
  • MT-002-21a - FUEL SYSTEM, OTHER: Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include e10 and e85. E10: a blend of 10% ethanol and 90% gasoline. E85: a blend of
  • 07-004-21-3830 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES: Some vehicles may exhibit insufficient a/c performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. This may result in a detecti
  • 01-013-21-3753 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2). Cracks may be caused by: deformation of the
  • SA-019-21d - EQUIPMENT: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-019-21c - EQUIPMENT: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-047-21 - ENGINE AND ENGINE COOLING: If you receive a customer concern about the check engine light coming on and dtc P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wra
  • MT-002-21 - POWER TRAIN: Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include e10 and e85. E10: a blend of 10% ethanol and 90% gasoline, e85: a blend of
  • 15-003-21-3828 - LANE DEPARTURE: Some vehicles equipped with blind spot monitoring (bsm) may experience a bsm indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. Note: this concern occurs only after a cold start. As the bsm
  • 09-028-21-3748 - STRUCTURE: Some customers may complain about a whistling noise heard from the top of the a-pillar area when driving at highway speeds. When driving under following conditions, a negative pressure is generated on the doors pulling them outward and resu
  • 09-021-21-3818b - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl
  • 09-016-21-3797b - STRUCTURE: Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (
  • 07-003-21-3825 - ENGINE AND ENGINE COOLING: Some vehicles may exhibit a squeaking noise from the blower motor while it is operating. This is caused by burrs that were not trimmed completely in the manufacturing process of the blower motor. To eliminate this concern, the manufacturing
  • 05-001-21-3826 - POWER TRAIN: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - oil pressure switch no. 1 (oil press
  • 04-004-21-3821 - SERVICE BRAKES, HYDRAULIC: Some vehicles may exhibit: vehicle body vibration when moving from a stop while using the electric parking brake (epb) automatic release function. Uneven rear brake pad wear. These concerns may be caused because the automatic epb caliper re
  • 01-011-21-3800a - ENGINE AND ENGINE COOLING: Some customers may experience the check engine light on with dtc P0126:00 (thermostat stuck open) and one or more of the following symptoms: the engine takes longer to warm up, the engine temperature gauge fluctuates, the low coolant temper
  • SA-046-21 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may complain about incorrect mazda connect clock time. This may be caused by an incorrect clock gps sync setting.
  • SA-031-21a - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: A new cylinder head assembly for service parts has been newly established for skyactiv-g 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (in/ex) are included in the new assem
  • 01-006-21-3779a - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • 09-021-21-3818a - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Audio, navigation and phone concerns with mazda connect infotainment system (6th generation). All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step
  • 09-025-21-3824 - EQUIPMENT: This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w
  • 09-016-21-3797a - STRUCTURE: Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (
  • 02-002-21-3769a - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 15-002-21-3812 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may experience a sbs/scbs, las/ldws and/or hbc warning light on. A system error message may also be found in the center display. Dtc U3000:04-0a (forward sensing camera (fsc) internal malfunction). Dtc U3000:04-0a (forward se
  • 09-021-21-3818 - EQUIPMENT: Audio, navigation and phone concerns with mazda connect infotainment system (6th generation). All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step
  • SA-040-21 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-041-21 - EQUIPMENT: Accessory instructions can be found on onemazda under dealer resources - parts & accessories. The links provided below can be used for quick access: for 2016 models and newer: note: instructions are found under the "attachments" section onc
  • SA-042-21 - AIR BAGS: Some customers may complain that the passenger seat belt warning light is on and the pass airbag off indicator light is off with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. Etc.)
  • SA-019-21a - EQUIPMENT ADAPTIVE/MOBILITY: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-029-21a - EQUIPMENT: Apple carplay / andrid auro frequently asked questions (faq) the following vehicles are not equipped with apple carplay / android auto, but it can be activated using mdars. See activation instructions on mgss -> infotainment -> mazda connec
  • SA-030-21a - EQUIPMENT: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method b. Auxiliary key code cut method a. Auxiliary key trace cut method if only one auxiliary key is lost/missing, some key cutting machines c
  • MT-003-21 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti
  • 09-012-21-3801a - LATCHES/LOCKS/LINKAGES: Some customers may experience all of following symptoms: the door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. The engine wil
  • 04-002-21-3809 - BRAKES (PWS): Some vehicles equipped with electric parking brake (epb) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r
  • SA-034-21 - EQUIPMENT: When performing vehicle services such as control unit software update, control unit registration/activation, cmu log data retrieval, etc., always use the dca8000 or gr8 battery charger sst to maintain battery voltage.
  • SA-036-21 - LANE DEPARTURE: Some vehicles may have one of the following dtcs stored in memory along with a system status notice on the multi-information display or display a system status notice with no dtc: C1001:92 - forward sensing camera (fsc) poor field of view [
  • SA-033-21 - POWER TRAIN: The rear differential case could develop a crack in the case, as shown below. Note: this could affect new vehicles just delivered to the dealer as well as customer vehicles.
  • SA-031-21 - ENGINE AND ENGINE COOLING: A new cylinder head assembly for service parts has been newly established for skyactiv-g 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (in/ex) are included in the new assem
  • SA-030-21 - EQUIPMENT: Auxiliary key blank cutting procedure: there are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method, b. Auxiliary key code cut method
  • SA-032-21 - POWER TRAIN: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr
  • MT-002-21 - EQUIPMENT: When programming a key or installing a genuine mazda accessory remote engine start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the start/stop engin
  • MT-001-21 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • 09-016-21-3797 - STRUCTURE: Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (
  • 09-015-21-3805 - LATCHES/LOCKS/LINKAGES: Some cx-5 customers may find that the liftgate does not close when pressing the power liftgate (plg) rear switch (a) located on the interior liftgate trim. This may be caused by plg switch corrosion. Water from condensation may drip onto th
  • SA-029-21 - EQUIPMENT: Apple carplay / andrid auro frequently asked questions (faq) the following vehicles are not equipped with apple carplayâ¿¢ / android autoâ¿¢, but it can be activated using mdars. See activation instructions on mgss -> infotainment ->
  • 01-004-21-3773a - ENGINE AND ENGINE COOLING: Some vehicles may have the check engine light on with dtc P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and im
  • 01-002-21-3767a - ENGINE AND ENGINE COOLING: Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (hla), which may not work properly due to air bubble
  • SA-019-21a - EQUIPMENT: Mazda connect symptom troubleshooting (6th generation vehicles). Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • 01-011-21-3800 - ENGINE AND ENGINE COOLING: Some customers may experience the check engine light on with dtc P0126:00 (thermostat stuck open) and one or more of the following symptoms: the engine takes longer to warm up, the engine temperature gauge fluctuates, the low coolant tempe
  • SA-017-21a - ENGINE AND ENGINE COOLING: Check engine light on with dtc P0126:00 and engine running cooler than normal / poor heater performance / low engine coolant temperature (blue) light on: some customers may experience the check engine light on with dtc P0126:00 (thermostat
  • SA-022-21 - EQUIPMENT ADAPTIVE/MOBILITY: When performing the mgss workshop manual 360ÿ° view monitor system aiming procedure, m-mds may show error message "procedure unsuccessful". This may be caused by light glare on the sst.
  • SA-020-21 - ELECTRICAL SYSTEM: Key transmitter power saving function: when the key transmitter power saving function is turned on, transmitter battery power consumption is restricted, thereby extending the transmitter battery life.
  • 09-010-21-3786 - VISIBILITY: Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out.
  • 09-009-21-3759 - STRUCTURE: Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint surface when the door is opened/closed. The mud/
  • 08-002-21-3788 - ELECTRICAL SYSTEM: Some customers may experience the airbag warning light on with dtc B00A0:09 stored in the sas control module memory when the battery voltage is low. Dtc B00A0:09 (occupant classification sensor internal signal output unstable). This concern
  • MT-001-21 - ELECTRICAL SYSTEM: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • CSP05d - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program (csp05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longe
  • CSP05c - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program (csp05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longe
  • SA-017-21 - ENGINE AND ENGINE COOLING: Some customers may experience the check engine light on with dtc P0126:00 (thermostat stuck open) and one or more of the following symptoms: the engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temper
  • 01-006-21-3779 - ELECTRICAL SYSTEM: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • 01-005-21-3778 - ELECTRICAL SYSTEM: The mazda dca-8000pm is required for all warranty battery testing. If the mazda dca-8000pm is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to t
  • 01-004-21-3773 - ENGINE AND ENGINE COOLING: Some vehicles may have the check engine light on with dtc P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and im
  • SA-008-21 - ELECTRICAL SYSTEM:SOFTWARE: Dtc P0942:49 is missing from the workshop manual on mgss. Follow the repair procedure below to repair the vehicle until the information is added.
  • SA-007-21 - SEATS: Some customers may complain that their seat warmers or seat ventilation do not turn on when the engine is restarted after being left on when turning off the engine. The logic has changed from previous mazdas where the seat warmers and seat
  • CSP05b - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longer offere
  • 09-004-21-3772 - STRUCTURE: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. This may be caused by moisture which has
  • 09-003-21-3771 - STRUCTURE:BODY: When encountering a vehicle with paint damage, refer to the "mazda paint warranty guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  • 09-002-21-3770 - EQUIPMENT: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer
  • 07-001-21-3775 - EQUIPMENT: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is
  • 02-003-21-3777 - STEERING: Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.
  • 02-002-21-3769 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 02-001-21-3766 - SUSPENSION: Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. To eliminate the oil seepage/leakage, the rear shock absorbers production process has been
  • 01-003-21-3776 - EQUIPMENT: Some vehicles may experience the check engine light on with dtc P2610 and P2507 stored in memory after engine start and room fuse 15a (a) removed. P2610:00: instrument cluster internal engine off timer performance problem. P2507:00: pcm bat
  • 01-002-21-3767 - ENGINE AND ENGINE COOLING: Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (hla), which may not work properly due to air bubble
  • 00-001-21-3768 - WHEELS: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
  • SA266 - ELECTRICAL SYSTEM: Mazda mobile start (mms) cannot communicate with vehicle
  • SA-058-20c - EQUIPMENT ADAPTIVE/MOBILITY: A new cylinder head assembly for service parts has been newly established for skyactiv-g 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (in/ex) are included in the new assem
  • SA-035-20b - EQUIPMENT: Some customers may experience the check engine light on with dtc P0126:00 (thermostat stuck open) and one or more of the following symptoms: the engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant tempe
  • SA-004-20c - EQUIPMENT: In order to ensure key code security, mnao has restricted key code access for the new auxiliary key. This service alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar
  • 09-007-20-3674a - EQUIPMENT: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec
  • 05-002-20-3704b - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE: Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua
  • 04-005-20-3687a - BRAKES (PWS): Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting suppor
  • SA-047-20b - POWER TRAIN: Cracked rear differential. The rear differential case could develop a crack in the case, as shown below. Note: this could affect new vehicles just delivered to the dealer as well as customer vehicles.
  • MT-006-20 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about the following mazda connectâ¿¢ temperature warning message: ï¿· display is too hot. Screen performance may be decreased until it cools. The warning message displays when the mazda connectâ¿¢ screen
  • MT-005-20 - ENGINE AND ENGINE COOLING: Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: engine oil consumption inspection guideline 1. R
  • 09-036-20-3756 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may exhibit a connectivity master unit (cmu), a bluetoothÿ® hands-free unit or text messaging related concerns. To improve the handling of bluetoothÿ® hands-free and/or text messaging customer concerns, mazda created a sp
  • 04-007-20-3713a - BRAKES (PWS): Some vehicles equipped with electric parking brake (epb) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r
  • 01-006-20-3695b - ENGINE AND ENGINE COOLING: Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (hla), which may not work properly due to air bubble
  • SA-047-20a - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Cracked rear differential: be aware that some new awd vehicles have been found with cracked rear differential cases, as shown below. Note: this may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory.
  • SA-071-20 - EQUIPMENT: Currently, the instructions on mgss recommend the use of loctite 962t or equivalent when installing a skyactiv cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to loctite 96
  • SA-070-20 - EQUIPMENT: Apple carplay / android auto frequently asked questions (faq): note: the following vehicles are not equipped with apple carplay / android auto, but it can be activated using mdars. See activation instructions on mgss - infotainment - mazda
  • SA-069-20 - EQUIPMENT: Accessory instructions location: accessory instructions can be found in the accessory ecatalog. Https://ecatalog.Mazdausa.Com
  • 04-007-20-3713 - PARKING BRAKE:ELECTRICAL: Some vehicles equipped with electric parking brake (epb) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r
  • SA-061-20a - EQUIPMENT: If you receive a customer concern about the check in light coming on and dtc P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wrapper
  • SSPC2c - ELECTRICAL SYSTEM: Sspc2 - 2020 cx-5 and 2020 cx-9 power liftgate (plg) control unit concern. Concern outline: on certain subject vehicles, the plg control unit may not switch to the power saving mode even after pressing the push button start and setting the
  • 15-003-20-3737 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may exhibit that the sbs/scbs warning light (amber) turns on right after the engine is started with dtc U0420:68 [fsc] stored in memory. ï¿· dtc U0420:68 [forward sensing camera (fsc)]: error signal received from electric
  • 09-030-20-3740 - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl
  • 09-029-20-3732 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiting the vehicle, causing the weatherstrip joint to become enl
  • 09-028-20-3733 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may have a loose rear bumper reflector without any visible external damage to the rear bumper cover. Due to an external force applied to the bumper cover, one of the brackets fastening the reflector to the bumper cover may hav
  • 06-003-20-3718b - STEERING: Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. This may be caused by improp
  • 02-007-20-3729 - SUSPENSION: Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. To eliminate the oil seepage/leakage, the rear shock absorbers production process has been
  • SA-063-20 - ELECTRICAL SYSTEM: When performing vehicle services such as control unit software update, control unit registration/activation, cmu log data retrieval, etc., always use the gr8 battery charger sst to maintain battery voltage.
  • SA-062-20 - FORWARD COLLISION AVOIDANCE: Some customers may complain about the following message displayed in the multi-information display: in the following cases, the mrcc with stop & go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ï¿
  • MT-002-20 - WHEELS: New carb regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including mazda dealerships) in california effective september 1, 2010.
  • SA-058-20b - ENGINE AND ENGINE COOLING: A new cylinder head assembly for service parts has been newly established for skyactiv-g 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (in/ex) are included in the new assem
  • SA-058-20a - ENGINE AND ENGINE COOLING: A new cylinder head assembly for service parts has been newly established for skyactiv-g 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (in/ex) are included in the new assem
  • SA-049-20b - ELECTRICAL SYSTEM: Engine no start due to low battery voltage. This service alert has been replaced by sspc2 - 2020 cx-5 and 2020 cx-9 power liftgate (plg) control unit concern
  • MT-003-20 - ELECTRICAL SYSTEM: Some customers may complain about an inoperative power liftgate (plg) and the any of the following dtc's stored in memory: ï¿· U3003:16 (power liftgate (plg) control module power supply voltage low input) ï¿· U3003:17 (power liftgate
  • SSPC2b - STRUCTURE:BODY:HATCHBACK/LIFTGATE: 2020 cx-5 and 2020 cx-9 power liftgate (plg) control unit concern: on certain subject vehicles, the plg control unit may not switch to the power saving mode even after pressing the push button start and setting the ignition to the off posit
  • SSPC2a - EQUIPMENT:ELECTRICAL: 2020 cx-5 and 2020 cx-9 power liftgate (plg) control unit concern: on certain subject vehicles, the plg control unit may not switch to the power saving mode even after pressing the push button start and setting the ignition to the off posit
  • SSPC2a - STRUCTURE:BODY:HATCHBACK/LIFTGATE: 2020 cx-5 and 2020 cx-9 power liftgate (plg) control unit concern: on certain subject vehicles, the plg control unit may not switch to the power saving mode even after pressing the push button start and setting the ignition to the off posit
  • 06-003-20-3718 - STEERING: Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. This may be caused by improp
  • DRW29 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Drw29 - 2020 cx-3, cx-30, cx-5, cx-9, mazda6 and mazda3 - second pdi of allocated fleet vehicles: concern outline: there are 597 vehicles contained in this drw, and all had a paid pre-delivery inspection performed at the port and were to be
  • SA-058-20 - ENGINE AND ENGINE COOLING: A new cylinder head assembly for service parts has been newly established for skyactiv-g 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats and cotters (in/ex) are included in the new assemb
  • SA-049-20 - ELECTRICAL SYSTEM: Some customers may experience an engine no start due to low battery voltage. Mazda is aware of the issue and is working on a solution. Note: battery parasitic draw is intermittent. When the condition is present, battery parasitic draw excee
  • SA-004-20b - EQUIPMENT:MECHANICAL: In order to ensure key code security, mnao has restricted key code access for the new auxiliary key. This service alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar
  • MT-001-20 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • 09-006-20-3673a - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda paint warranty guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  • 06-003-20-3718 - ELECTRICAL SYSTEM: Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. This may be caused by improp
  • SA-053-20 - POWER TRAIN: When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured a/t)
  • SA-026-20a - EQUIPMENT:ELECTRICAL: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • 08-001-20-3696a - AIR BAGS: Some customers may experience the airbag warning light on with dtc B00A0:09 stored in the sas control module memory when the battery voltage is low. ï¿· dtc B00A0:09 (occupant classification sensor internal signal output unstable). This
  • SA-051-20 - VISIBILITY:WINDSHIELD: Some vehicles may experience an engine no start/no crank with either of the following dtc's stored: P0615:12 - starter relay circuit malfunction B112A:12 - ig2 relay circuit malfunction. This may be caused by water contamination/corrosion a
  • SA-004-20a - EQUIPMENT: In order to ensure key code security, mnao has restricted key code access for the new auxiliary key. This service alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar
  • SA-049-20 - ENGINE AND ENGINE COOLING: Some customers may experience an engine no start due to low battery voltage. Mazda is aware of the issue and is working on a solution. Note: battery parasitic draw is intermittent. When the condition is present, battery parasitic draw excee
  • SA-047-20 - POWER TRAIN: Be aware that some new awd vehicles have been found with cracked rear differential cases, as shown below. Note: this may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory.
  • SA-040-20a - EQUIPMENT: Key transmitter power saving function: when the key transmitter power saving function is turned on, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. Important: ï¿· the engine will not s
  • 09-019-20-3686 - EQUIPMENT: Some customers may find that the liftgate does not close when pressing the power liftgate (plg) rear switch (a) located on the interior liftgate trim. This may be caused by plg switch corrosion. Water from condensation may drip onto the swi
  • 08-001-20-3696 - AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION: Some customers may experience the airbag warning light on with dtc B00A0:09 stored in the sas control module memory when the battery voltage is low. Dtc B00A0:09 (occupant classification sensor internal signal output unstable). This concer
  • 01-007-20-3691 - ENGINE AND ENGINE COOLING: Some vehicles may exhibit engine overheating and poor a/c performance with dtc P111A:00 stored in memory. ï¿· dtc P111A:00 - engine coolant temperature is high. Note: if the concern occurred during high speed driving, this service inform
  • 01-006-20-3695 - ENGINE AND ENGINE COOLING: Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (hla), which may not work properly due to air bubble
  • SA-041-20 - EQUIPMENT: Some customers may complain about incorrect mazda connect clock time. This may be caused by an incorrect clock gps sync setting.
  • SA-037-20 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA: Some vehicles may have one of the following dtcs stored in memory: ï¿· C1001:92 - forward sensing camera (fsc) poor field of view ï¿· B14F0:92 - general temporary failure in forward sensing camera (fsc) dtc C1001:92 or B14F0:92 set as
  • SA-036-20 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The ownerâ¿¿s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use ina
  • SA-035-20a - ENGINE AND ENGINE COOLING: Some customers may experience the check engine light on with dtc P0126:00 (thermostat stuck open) and one or more of the following symptoms: ï¿· the engine takes longer to warm up. ï¿· the engine temperature gauge fluctuates. ï¿·
  • DRW28 - EQUIPMENT ADAPTIVE/MOBILITY: Drw28 - chrome window molding concern from strong wind damage - 2020 cx-5 and cx-9
  • 00-001-20-3689 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
  • 04-003-20-3668 - SERVICE BRAKES, HYDRAULIC: Some vehicles may exhibit grooves (1) in rear brake disc plate(s), as shown below. This concern is mostly found on new or low mileage vehicles, when the brakes are new. The grooves may be caused through abrasion from the accumulation of met
  • 02-004-20-3685 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • SA-035-20 - ENGINE AND ENGINE COOLING: Some customers may experience the check engine light on with dtc P0126:00 (thermostat stuck open) and one or more of the following symptoms: the engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temper
  • SA-034-20 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Dtc P0942:49 troubleshooting: P0942:49 is missing from the workshop manual on mgss. Follow the repair procedure below to repair the vehicle until the information is added to the workshop manual.
  • SA-032-20 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Siriusxm traffic plus and travel link are displayed with mazda in-vehicle factory navigation systems. Both of these services provide information in the u.S. & canada. Note: siriusxm traffic plus and travel link subscription is free of charg
  • SA-030-20 - POWER TRAIN: Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration. Note: the following caution is included with every atx that requires configuration.
  • SA-026-20 - EQUIPMENT: Use the symptom troubleshooting tables below to diagnose mazda connect concerns. Audio system, bluetoothÿ®, center dislay, dtc, i-activesense, maintenance monitor, navigation, noise, reboot / frozen screen / slow response, usb / aux voice
  • SA-011-20a - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about a mazda connect system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.
  • SA-016-20 - SEATS: Some customers may complain that their seat warmers or seat ventilation do not turn on when the engine is restarted after being left on when turning off the engine. The logic has changed from previous mazdas where the seat warmers and seat
  • SA-019-20 - SERVICE BRAKES, HYDRAULIC: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • SA-009-20 - STRUCTURE: Lack of power under heavy load with no warning lights or dtcs: some customers may complain of a lack of power under heavy load without any warning lights or dtcs. This concern may be due to a loose or detached hood weatherstrip, which can c
  • SA-004-20 - EQUIPMENT: Auxiliary key cutting temporary procedure: currently, mazda does not have a way to cut the auxiliary keys for the new style remote transmitter as they use a different key code than the previous transmitter key. Follow the repair procedure i
  • 09-008-20-3675 - EQUIPMENT: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. This may be caused by moisture which has
  • 09-007-20-3674 - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec
  • 09-006-20-3673 - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the mazda pocket paint guide are available for order on mazda e-
  • 02-003-20-3677 - STEERING: Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure.
  • 01-002-20-3678 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may experience the check engine light on with dtc P2610 and P2507 stored in memory after engine start and room fuse 15a (a) removed.ï¿· P2610:00: instrument cluster internal engine off timer performance problem ï¿· p250
  • 09-003-20-3671 - EQUIPMENT: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealerâ¿¿s responsibility
  • 02-002-20-3651 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • SA-027-19 - EQUIPMENT ADAPTIVE/MOBILITY: Accessory instructions can be found in the accessory ecatalog. Https://ecatalog.Trademotion.Com/. Audio/electrical, exterior, interior: - mazda mobile start (mms) - remote engine start - wireless charging pad - mirror - navigation - rear pa
  • 09-022-19-3599a - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl
  • MT-002-19 - EQUIPMENT: If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
  • 07-002-19-3616a - EQUIPMENT ADAPTIVE/MOBILITY: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is
  • 01-022-19-3657 - EQUIPMENT ADAPTIVE/MOBILITY: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This service bulletin is to inform you about the water pump sealing mechanism and the criteria i
  • SA-058-19 - UNKNOWN OR OTHER: Warranty guidelines for returned transmission cores. Be advised that the mazda remanufactured transmission center (mrtc) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o
  • SA-053-19 - POWER TRAIN: Guide lines and photos to determine if fluid/oil seepage or leak is severe enough to require warranty repair or to clean and monitor. Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle
  • SA-052-19 - ELECTRICAL SYSTEM: Interior lighting kit (ilk) installation update. Due to a manufacturing change on the 2020 cx-5, there is an update in the installation instructions that will be reflected in the next printing. The new instructions will have a suffix â¿¿
  • MT-004-19 - EQUIPMENT: Some customers may complain about: ï¿· intermittent engine no start ï¿· instrument cluster red security indicator light on ï¿· engine start/start button amber indicator light flashing ï¿· battery discharge ï¿· electrical rela
  • SA-049-19 - EQUIPMENT: Some customers may complain about a mazda mobile start (mms) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· mazda mobile start (mms) troubleshooting guide ï¿· cannot communicate with vehicle
  • SA-047-19 - EQUIPMENT: Some customers may have one or more of the following complaints: ï¿· infotainment system reboots at times ï¿· siriusxm function grayed out ï¿· siriusxm stops playing ï¿· no sound from siriusxm but other sources work ï¿· siriu
  • SA-046-19 - EQUIPMENT: On the 2019 mazda3 (bp) and and all 2020 mazda vehicles (except cx-3), the cr2032 button cell battery is required for the new type remote transmitter. If it is mistakenly replaced with the conventional cr2025 used in the previous type remot
  • SA-045-19 - EQUIPMENT: Currently, mazda does not have a way to cut the auxiliary keys for the new style remote transmitter as they use a different key code than the previous transmitter key. Follow the repair procedure if one or both auxiliary keys are lost:
  • SA-042-19 - EQUIPMENT ADAPTIVE/MOBILITY: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure. Note: before proceeding: confirm that the connectivity master unit (cmu) is updated to the latest software version. Go to mgss
NHTSA decoded information from VIN

139 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.

Variable Value
ABSStandard
Adaptive Cruise ControlStandard
Air Bag Loc Curtain1st and 2nd Rows
Air Bag Loc Front1st Row (Driver and Passenger)
Air Bag Loc Side1st Row (Driver and Passenger)
Auto Reverse SystemStandard
Axles2
Base Price26730.00
Blind Spot MonStandard
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
CIBStandard
Daytime Running LightStandard
DisplacementCC2500.0
DisplacementCI152.55936023683
DisplacementL2.5
Doors4
Drive Type4x2
Dynamic Brake SupportStandard
ESCStandard
Engine ConfigurationIn-Line
Engine Cylinders4
EngineHP187
EngineKW139.4459
Engine ManufacturerMazda
Engine ModelPY Cylinder Deactivation
Error Text0 - VIN decoded clean. Check Digit (9th position) is correct
Forward Collision WarningStandard
Fuel Type PrimaryGasoline
GVWRClass 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)
Keyless IgnitionStandard
Lane Departure WarningStandard
Lane Keep SystemStandard
Lower Beam Headlamp Light SourceLED
MakeMAZDA
MakeID473
ManufacturerMAZDA MOTOR CORPORATION
Manufacturer Id1041
ModelCX-5
ModelID2369
Model Year2020
NCSA Body TypeCompact Utility (Utility Vehicle Categories "Small" and "Midsize")
NCSA MakeMazda
NCSA ModelCX5
Pedestrian Automatic Emergency BrakingStandard
Plant CityHIROSHIMA
Plant Company NameMazda Motor Corporation
Plant CountryJAPAN
Rear Cross Traffic AlertStandard
Rear Visibility SystemStandard
Seat Belts AllManual
Seat Rows2
Seats5
Semiautomatic Headlamp Beam SwitchingStandard
Series2Wagon Body Type
Steering LocationLeft-Hand Drive (LHD)
TPMSIndirect
Traction ControlStandard
Transmission Speeds6
Transmission StyleAutomatic
TrimTouring
VINJM3KFACM9L0765215
Valve Train DesignDual Overhead Cam (DOHC)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Wheel Base Short106.20
Wheel Size Front17
Wheel Size Rear17
Wheels4
Vehicle Documentation
[pdf] User Manual Specifications Warranty
share user mazdausa siteassets owners optimized 2020 cx 5 manual Where can I find an online version of the warranty information booklet Mazda CX Mazdas247 |||
A Word to Mazda Owners Thank you for choosing a Mazda. We at Mazda design and build vehicles with complete customer satisfaction in mind. To help ensure enjoyable and trouble-free operation of your Mazda, read this manual carefully and follow its recommendations. An Authorized Mazda Dealer knows y...
lang:en score:54 filesize: 98.15 M page_count: 714 document date: 2020-02-04
[pdf] User Manual Specifications
2020 CX 5 Lee Johnson Mazda 3RD 4TH 5TH 6TH Front wheel drive FWD or i ACTIV AWD® SKYACTIV® Drive1 6 speed automatic transmission with manual shift and Sport Mode 3 552 cx features specs mazdausa siteassets owners optimized
2 0 2 0 C X-5 S P E C I F I C AT I O N S 2020 CX-5 SPORT ENGINE MECHANICAL ENGINE TYPE SKYACTIV-G1 2.5L DOHC 16-valve 4-cylinder with Cylinder Deactivation HORSEPOWER 187 hp 6,000 rpm TORQUE 186 lb-ft 4,000 rpm REDLINE 6,500 rpm DISPLACEMENT CC 2488 BORE X STROKE MM 89 x 100...
lang:en score:51 filesize: 2.49 M page_count: 36 document date: 2019-11-15
[pdf] User Manual Owner's Manual Installation Guide Guide Accessories
794HRRMA1C iDatalink HRN HRR MA1 hrMA1 Install Harness for select MAZDA models CRUTCHFIELD COM HNEWBERRY owner s manual Connect an compatible car stereo and retain steering wheel audio controls in 2006 18 Mazda vehicles at Crutchfield crutchfieldonline ImageBank v20230810105500 Manuals 794 |||
SELECT VEHICLE PRINT PAGES NEEDED HOW TO USE THIS INSTALL GUIDE 1 Open the Bookmarks menu and find y ... Data Solutions Inc. 2023 ADS-HRR SR -MA01-DS-IG-EN 7 maestro.idatalink.com INSTALL GUIDE 2017-2020 Mazda CX-5 without touchscreen RETAINS STEERING WHEEL CONTROLS, VEHICLE SETTINGS, AND MORE HEA...
lang:en score:42 filesize: 5.11 M page_count: 296 document date: 2023-08-10
[pdf] User Manual Service Bulletin
2019 Mazda Cx 9 Manual Pdf MY CX MC 10169539 0001 static nhtsa gov odi tsbs |||
Technical Service Bulletin Mazda North American Operations Irvine, CA 92618-2922 Subject: AIR COND ... -001/03 05/02/03 07-002/09 06/24/09 APPLICABLE MODEL S /VINS 1998 MPV 2002-2003 Protege5 2013-2020 CX-5 2006-2015 Mazda5 2000-2006 MPV 1999-2005 Miata 2007-2012 CX-7 2003-2020 Mazda6 1998-2002...
lang:en score:20 filesize: 2.9 M page_count: 65 document date: 2019-12-18
[pdf] Sustainability Report
Mazda Sustainability Report2021 2021 all mazda globalassets en assets sustainability |||
SUSTAINABILITY REPORT IN DEPTH VERSION CONTENTS 3 About Mazda / Editorial Policy 4 Top Message 6 Corporate Vision SUSTAINABILITY Approach to sustainability, engaging stakeholders, etc. 8 Basic Policy on Sustainability 9 Sustainability Initiatives EARTH Approach to the environment, cl...
lang:en score:17 filesize: 9.72 M page_count: 142 document date: 2022-03-30
[pdf] Sustainability Report
Mazda Sustainability Report2021 Full text of the Report 2021 In depth version   [21 7MB] MAZDA SUSTAINABILITY REPORT all origin wwwmazdacom mazda globalassets en assets sustainability |||
SUSTAINABILITY REPORT IN DEPTH VERSION CONTENTS 3 About Mazda / Editorial Policy 4 Top Message 6 Corporate Vision SUSTAINABILITY Approach to sustainability, engaging stakeholders, etc. 8 Basic Policy on Sustainability 9 Sustainability Initiatives EARTH Approach to the environment, cl...
lang:en score:16 filesize: 21.28 M page_count: 142 document date: 2022-06-10
[pdf] User Manual Service Bulletin
Mazda Cx 7 Shop Manual Pdf CONTENTS CX Bodyshop GENERAL INFORMATION 00 MC 10163367 0001 static nhtsa gov odi tsbs 2019 |||
Technical Service Bulletin Mazda North American Operations Irvine, CA 92618-2922 Subject: AIR COND ... -2013 Mazda6 1998 MPV Front A/C 2016-2020 CX-9 Rear A/C 2004-2013 Mazda3 1998 MPV Rear A/C 2013-2020 CX-5 2006-2015 Mazda5 2001-2002 Millenia 2014-2018 Mazda3 2006-2015 MX-5 1998-2000 Milleni...
lang:en score:16 filesize: 2.88 M page_count: 59 document date: 2019-07-17
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
CrashNoY NoneNone20210328

I was parked at a fast food restaurant that had an outdoor kiosk for payment. I got out of my car to pay and got back in. After about a minute or two my car accelerated forward, going over a sloped curb and down a short low grade hill, hitting a pole. I was confused to how the car would go forward because i was in park the whole time.

CrashNoY NoneNone20210327

I was parked at a fast food restaurant that had an outdoor kiosk for payment. I got out of my car to pay and got back in. After about a minute or two my car accelerated forward, going over a sloped curb and down a short low grade hill, hitting a pole. I was confused to how the car would go forward because i was in park the whole time.

NoNoN NoneNone20210320

My 2020 mazda cx-5 sunroof glass suddenly exploded for no known reason as i was driving 45 mph on highway 97 in oregon. The sunroof was closed and it just suddenly burst. All the glass broke and there was a hole where it blew out. It was a sunny day. The temperature was about 55 degrees.

NoNoN NoneNone20210319

My 2020 mazda cx-5 sunroof glass suddenly exploded for no known reason as i was driving 45 mph on highway 97 in oregon. The sunroof was closed and it just suddenly burst. All the glass broke and there was a hole where it blew out. It was a sunny day. The temperature was about 55 degrees.

NoNoN NoneNone20210313

Vehicle was on a city street traveling at 35-40 mph when the front left wheel (yokohama geolandar g91) spontaneously blew out despite not colliding with any objects or road hazards. As a result, driver side curtain and seat airbags erroneously deployed and the vehicle immediately shutoff, causing disorientation and temporary loss of hearing in one ear.

NoNoN NoneNone20210312

Vehicle was on a city street traveling at 35-40 mph when the front left wheel (yokohama geolandar g91) spontaneously blew out despite not colliding with any objects or road hazards. As a result, driver side curtain and seat airbags erroneously deployed and the vehicle immediately shutoff, causing disorientation and temporary loss of hearing in one ear.

NoNoN NoneNone20210306

I have been warned by other drivers at night that my tail lights were out. My clock and radio both are malfunctioning. I just took the car for the yearly inspection and there is a major oil leak from a gasket. The car only has 16,000 miles on it!

NoNoN NoneNone20210305

I have been warned by other drivers at night that my tail lights were out. My clock and radio both are malfunctioning. I just took the car for the yearly inspection and there is a major oil leak from a gasket. The car only has 16,000 miles on it!

NoNoN NoneNone20210214

Massive oil leak near the engine and the cylinder head needs to be replaced because it is defective. This is a 2020 vehicle. The gasket kit and the engine are on backorder so my car is at the shop for an undetermined amount of time on the order of potentially several months!

Read and Submit Vehicle Complaints -- 41+ complaints filed
Common OBD-II Error Codes
  • P0126 [10] Insufficient Coolant Temperature for Stable Operation
  • P0842 [2] Transmission Fluid Pressure Sensor/Switch "A" Circuit Low
  • P0847 [2] Transmission Fluid Pressure Sensor/Switch "B" Circuit Low
  • P0872 [2] Transmission Fluid Pressure Sensor/Switch "C" Circuit Low
  • P0877 [2] Transmission Fluid Pressure Sensor/Switch "D" Circuit Low
  • P0780 [2] Shift Malfunction
  • P1738 [2] 3-4 Shift Malfunction
  • B00A0 [5] Occupant Classification System (Subfault)
  • P0524 [3] Engine Oil Pressure Too Low
  • P055F [3] ISO/SAE Reserved
  • P0301 [1] Cylinder 1 Misfire Detected
  • P0302 [1] Cylinder 2 Misfire Detected
  • P0303 [1] Cylinder 3 Misfire Detected
  • P0304 [1] Cylinder 4 Misfire Detected
  • B108E [3] B108E
  • P0171 [1] System too Lean (Bank 1)
  • U045A [2] Invalid Data Received From Parking Assist Control Module "A"
  • C1001 [3] C1001
  • P3400 [2] Cylinder Deactivation System Bank 1
  • U3000 [1] Control Module
  • P0942 [2] Hydraulic Pressure Unit
  • P2610 [2] ECM/PCM Internal Engine Off Timer Performance
  • P2507 [2] ECM/PCM Power Input Signal Low
  • U0420 [1] Invalid Data Received From Power Steering Control Module
  • U3003 [1] Battery Voltage
  • P0615 [1] Starter Relay Circuit
  • B112A [1] B112A
  • P111A [1] P111A
  • B14F0 [1] B14F0
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
JM3KFBCM4L07696012020CX-5HIROSHIMA , JAPAN
JM3KFBDM2L08513902020CX-5HIROSHIMA , JAPAN
JM3KFBDM6L07224552020CX-5HIROSHIMA , JAPAN
JM3KFADMXL07264992020CX-5HIROSHIMA , JAPAN
JM3KFACM9L07652152020CX-5HIROSHIMA , JAPAN
JM3KFBCMXL07946332020CX-5HIROSHIMA , JAPAN
JM3KFBBMXL08277622020CX-5HIROSHIMA , JAPAN
JM3KFBDM9L18152372020CX-5HOFU YAMAGUCHI, JAPAN
JM3KFACM2L07817732020CX-5HIROSHIMA , JAPAN
JM3KFADM9L07438302020CX-5HIROSHIMA , JAPAN
JM3KFBDM4L07376962020CX-5HIROSHIMA , JAPAN
JM3KFACM0L07751802020CX-5HIROSHIMA , JAPAN
JM3KFBDM7L07548642020CX-5HIROSHIMA , JAPAN
JM3KFACM1L18160682020CX-5HOFU YAMAGUCHI, JAPAN
JM3KFADM7L08236272020CX-5HIROSHIMA , JAPAN
JM3KFBCM5L07998052020CX-5HIROSHIMA , JAPAN
JM3KFBCM3L07235022020CX-5HIROSHIMA , JAPAN
JM3KFADM6L07817122020CX-5HIROSHIMA , JAPAN
JM3KFBDM7L07415812020CX-5HIROSHIMA , JAPAN
JM3KFBDM1L08114292020CX-5HIROSHIMA , JAPAN
JM3KFADMXL07915292020CX-5HIROSHIMA , JAPAN
JM3KFADM7L07375252020CX-5HIROSHIMA , JAPAN
JM3KFBCMXL07539532020CX-5HIROSHIMA , JAPAN
JM3KFACM3L07656942020CX-5HIROSHIMA , JAPAN

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