06-001-24
Service Bulletin Details
Public Details for: 06-001-24
Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, th
- 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 - 2016 -
Models from 2023
| 2023 MAZDA CX-5 |
| 2023 MAZDA CX-9 |
Models from 2022
| 2022 MAZDA CX-5 |
| 2022 MAZDA CX-9 |
Models from 2021
| 2021 MAZDA CX-5 |
| 2021 MAZDA CX-9 |
| 2021 MAZDA MAZDA6 |
Models from 2020
| 2020 MAZDA CX-5 |
| 2020 MAZDA CX-9 |
| 2020 MAZDA MAZDA6 |
Models from 2019
| 2019 MAZDA CX-5 |
| 2019 MAZDA CX-9 |
| 2019 MAZDA MAZDA6 |
Models from 2018
| 2018 MAZDA CX-5 |
| 2018 MAZDA CX-9 |
| 2018 MAZDA MAZDA6 |
Models from 2017
| 2017 MAZDA CX-5 |
| 2017 MAZDA CX-9 |
| 2017 MAZDA MAZDA6 |
Models from 2016
| 2016 MAZDA CX-9 |
BULLETIN NOTES This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. Previous TSBs: Date(s) Issued: 06-004/23 7/17/23 and 09/07/23 and 12/01/23 APPLICABLE MODEL(S)/VINS US/Canada Spec.: 2016-2023 CX-9 vehicles with VINs lower than JM3 TC**** ** 657869 (Produced before Mar. 13, 2023) 2017-2022 CX-5 2023 CX-5 vehicles with VINs lower than JM3 KF**** ** 231997 (Produced before Mar. 13, 2023) 2017-2021 Mazda6 vehicles with VINs lower than JM1 GF**** ** 620105 (Produced before Nov. 12, 2021) Mexico Spec.: 2018-2020 CX-5 vehicles with VINs lower than JM3 KF**** ** 869654 (Produced before Aug. 24, 2020) DESCRIPTION Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the steering column nut has been increased. Customers experiencing this concern should have their vehicle repaired using the following repair procedure. REPAIR PROCEDURE 1. Verify the customer concern. 2. Replace the steering column assembly with a modified part according to the instructions on MGSS online STEERING WHEEL AND COLUMN REMOVAL/INSTALLATION. 3. Verify the repair. Page 1 of 3 01/24/2024 10:39 AM tlawrenc PARTS INFORMATION Parts Number Description Qty. BHN1-32-150D SHAFT, ENERGY ABSORBER 1 GBEF-32-150A B455-32-099B KD31-32-099 9YA0-11-003A KA01-66-154 [R]: Replacement parts. SHAFT, ENERGY ABSORBER BOLT, SHAFT BOLT, SHAFT BOLT BOLT, SET 1 1 1 1 2 Notes CX-5, CX-9, and 2017 Mazda6 with high beam control system 2018-2021 Mazda6 [R] Intermediate shaft (upper side) [R] Intermediate shaft (lower side) [R] Steering wheel [R] Start Stop Unit NOTE: Vehicles with steering columns not indicated in this parts table are not subject to this Service Bulletin. WARRANTY INFORMATION NOTE: • This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair. • This repair will be covered under Mazda’s New Vehicle Limited Warranty term. • Additional diagnostic time cannot be claimed for this repair. Warranty Type A Symptom Code 82 Damage Code 9G Part Number Main Cause Quantity Operation Number / Labor Hours: BH*1-32-150D or GB**-32-150A 1 XXWE4XRX / 1.0 Hrs. (CX-9) XXWE4XRX / 0.9 Hrs. (CX-5) XXWE4ARX / 1.0 Hrs. (2017 Mazda6 M/T) XXWE4BRX / 1.1 Hrs. (2017 Mazda6 A/T) XXWE4CRX / 0.8 Hrs. (2018-2021 Mazda6) Page 2 of 3 01/24/2024 10:39 AM tlawrenc Page 3 of 3 01/24/2024 10:39 AM tlawrenc