02-002-21-3769a
Service Bulletin Details
Public Details for: 02-002-21-3769a
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
- 2021 - 2020 - 2019 - 2018 - 2017 - 2016 - 2015 - 2014 - 2013 -
Models from 2021
2021 MAZDA CX-3 |
2021 MAZDA CX-30 |
2021 MAZDA CX-5 |
2021 MAZDA CX-9 |
2021 MAZDA MAZDA3 |
2021 MAZDA MAZDA6 |
2021 MAZDA MX-5 |
Models from 2020
2020 MAZDA CX-3 |
2020 MAZDA CX-30 |
2020 MAZDA CX-5 |
2020 MAZDA CX-9 |
2020 MAZDA MAZDA3 |
2020 MAZDA MAZDA6 |
2020 MAZDA MX-5 |
Models from 2019
2019 MAZDA CX-3 |
2019 MAZDA CX-5 |
2019 MAZDA CX-9 |
2019 MAZDA MAZDA3 |
2019 MAZDA MAZDA6 |
2019 MAZDA MX-5 |
Models from 2018
2018 MAZDA CX-3 |
2018 MAZDA CX-5 |
2018 MAZDA CX-9 |
2018 MAZDA MAZDA3 |
2018 MAZDA MAZDA6 |
2018 MAZDA MX-5 |
Models from 2017
2017 MAZDA CX-3 |
2017 MAZDA CX-5 |
2017 MAZDA CX-9 |
2017 MAZDA MAZDA3 |
2017 MAZDA MAZDA6 |
2017 MAZDA MX-5 |
Models from 2016
2016 MAZDA CX-3 |
2016 MAZDA CX-5 |
2016 MAZDA CX-9 |
2016 MAZDA MAZDA3 |
2016 MAZDA MAZDA6 |
2016 MAZDA MX-5 |
Models from 2015
2015 MAZDA CX-5 |
2015 MAZDA MAZDA3 |
2015 MAZDA MAZDA6 |
Models from 2014
2014 MAZDA CX-5 |
2014 MAZDA MAZDA3 |
2014 MAZDA MAZDA6 |
Models from 2013
2013 MAZDA CX-5 |
2013 MAZDA MAZDA3 |
BULLETIN NOTES This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. Previous TSBs: Date(s) Issued: 02-002/21 01/21/21 02-004/20 02/26/20 02-002/19 01/10/19 02-008/18 04/27/18 02-002/16 01/08/16 02-009/13 11/11/13 02-006/08 9/3/08 02-006/07 09/27/07 APPLICABLE MODEL(S)/VINS 2016-2021 CX-3 2013-2021 Mazda3 2014-2021 Mazda6 2020-2021 CX-30 2013-2021 CX-5 2016-2021 CX-9 2016-2021 MX-5 DESCRIPTION Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration. Examples: Page 1 of 3 07/26/2021 10:36 AM tlawrenc Use extra care when cleaning wheels. The following are guidelines to follow when cleaning the wheels. • Mazda recommends using a mild soap or neutral detergent as stated in the owner's manual under Appearance Care in the Maintenance and Care section. • DO NOT use a cleaning products containing strong acid or alkali contents to clean the wheels. • DO NOT apply any type of specialized wheel cleaner to the wheels when they are hot (such as after driving the vehicle or if the vehicle has sat in the sun). Ensure wheel temperatures are the same as ambient temperature Page 2 of 3 07/26/2021 10:36 AM tlawrenc before cleaning. • Within 15 minutes after any cleaner is applied, rinse the wheel thoroughly to completely remove cleaner. • Stains and/or discoloration on Mazda Wheels caused by improper cleaning are not covered under the Mazda Vehicle Warranty. NOTE: Customer concerns of wheel clear coat peeling or flaking do not apply to this bulletin. Page 3 of 3 07/26/2021 10:36 AM tlawrenc