02-002-21-3769a

Service Bulletin Details

Public Details for: 02-002-21-3769a

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under


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BULLETIN NOTES
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text.
Previous TSBs:
Date(s) Issued:
02-002/21
01/21/21
02-004/20
02/26/20
02-002/19
01/10/19
02-008/18
04/27/18
02-002/16
01/08/16
02-009/13
11/11/13
02-006/08
9/3/08
02-006/07
09/27/07
APPLICABLE MODEL(S)/VINS
2016-2021 CX-3
2013-2021 Mazda3
2014-2021 Mazda6
2020-2021 CX-30
2013-2021 CX-5
2016-2021 CX-9
2016-2021 MX-5
DESCRIPTION
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the
wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the
paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.
Examples:
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Use extra care when cleaning wheels. The following are guidelines to follow when cleaning the wheels.
• Mazda recommends using a mild soap or neutral detergent as stated in the owner's manual under Appearance
Care in the Maintenance and Care section.
• DO NOT use a cleaning products containing strong acid or alkali contents to clean the wheels.
• DO NOT apply any type of specialized wheel cleaner to the wheels when they are hot (such as after driving the
vehicle or if the vehicle has sat in the sun). Ensure wheel temperatures are the same as ambient temperature
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before cleaning.
• Within 15 minutes after any cleaner is applied, rinse the wheel thoroughly to completely remove cleaner.
• Stains and/or discoloration on Mazda Wheels caused by improper cleaning are not covered under the Mazda
Vehicle Warranty.
NOTE: Customer concerns of wheel clear coat peeling or flaking do not apply to this bulletin.
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