09-015-22

Service Bulletin Details

Public Details for: 09-015-22

Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker's coating surface that reacts with zinc contained in the undercoating and produces the


- 2021 - 2020 - 2019 - 2018 - 2017 -

Models from 2021
2021 MAZDA CX-30
2021 MAZDA CX-5
2021 MAZDA MAZDA3
Models from 2020
2020 MAZDA CX-30
2020 MAZDA CX-5
2020 MAZDA MAZDA3
Models from 2019
2019 MAZDA CX-5
2019 MAZDA MAZDA3
Models from 2018
2018 MAZDA CX-5
Models from 2017
2017 MAZDA CX-5 
BULLETIN NOTES
APPLICABLE MODEL(S)/VINS
2019-2021 Mazda3 (Japan built) with VINS lower than JM1BP******338571 (produced before April 13, 2021)
2020-2021 CX-30 with VINS lower than 3MVDM*****300257 (produced before July 4, 2021)
2017 (US spec)/2018 (Mexico spec)-2020 CX-5 with VINS lower than JM3KF******869655 (produced before August 25,
2020)
2021 (US spec)/2021.5 (Canada spec) CX-5 (with 10.25" center display) with VINS lower than JM3KF******407476
(produced before April 13, 2021)
2021 (Canada spec/Mexico spec) CX-5 (with 8" center display) with VINS lower than JM3KF******133247 (produced
before April 13, 2021)
DESCRIPTION
Some vehicles may exhibit corrosion on the liftgate lock striker.
This may be caused by water penetrating from micro cracks existing on the lock striker’s coating surface that reacts with
zinc contained in the undercoating and produces the corrosion. To eliminate this concern, a modified undercoating has
been established for the liftgate lock striker.
Customers having this concern should have their vehicle repaired using the following repair procedure.
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REPAIR PROCEDURE
1. Verify the customer concern.
2. Replace the liftgate lock striker with a modified one according to the instructions on MGSS.
• Mazda3 (LIFTGATE LOCK STRIKER REMOVAL/INSTALLATION)
• CX-30 (LIFTGATE LOCK STRIKER REMOVAL/INSTALLATION)
• 2017-2020 (US spec)/2021 (Mexico spec)/2021.5 (Canada spec) CX-5 (LIFTGATE LOCK STRIKER REMOVAL/
INSTALLATION)
• 2021 (US spec)/2021.5 (Canada spec) CX-5 (LIFTGATE LOCK STRIKER REMOVAL/INSTALLATION)
3. Verify the repair.
PARTS INFORMATION
Parts Number
Description
Qty.
Notes
D652-62-361A
Striker, Lock
1
For D652-62-361 or KW81-62-361
WARRANTY INFORMATION
NOTE:
• This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
• This repair will be covered under Mazda’s New Vehicle Limited Warranty term.
• Additional diagnostic time cannot be claimed for this repair.
Warranty Type
A
Symptom Code
53
Damage Code
9Y
Part Number Main Cause
Quantity
Operation Number / Labor Hours:
D652-62-361A
1
XXS3HXRX / 0.2 Hrs. (Mazda3, CX-5)
XXS3HXRX / 0.3 Hrs. (CX-30)
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05/03/2022 08:30 AM cciz

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