07-003-24
Service Bulletin Details
Public Details for: 07-003-24
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 a?F (10 a?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in
- 2024 - 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 - 2016 - 2015 - 2014 -
Models from 2024
2024 MAZDA CX-30 |
2024 MAZDA CX-50 |
2024 MAZDA MAZDA3 |
Models from 2022
2022 MAZDA CX-30 |
2022 MAZDA CX-5 |
2022 MAZDA CX-9 |
2022 MAZDA MAZDA3 |
2022 MAZDA MX-30 |
2022 MAZDA MX-5 |
Models from 2021
2021 MAZDA CX-3 |
2021 MAZDA CX-30 |
2021 MAZDA CX-5 |
2021 MAZDA CX-9 |
2021 MAZDA MAZDA3 |
2021 MAZDA MAZDA6 |
2021 MAZDA MX-5 |
Models from 2020
2020 MAZDA CX-3 |
2020 MAZDA CX-30 |
2020 MAZDA CX-5 |
2020 MAZDA CX-9 |
2020 MAZDA MAZDA3 |
2020 MAZDA MAZDA6 |
2020 MAZDA MX-5 |
Models from 2019
2019 MAZDA CX-3 |
2019 MAZDA CX-5 |
2019 MAZDA CX-9 |
2019 MAZDA MAZDA3 |
2019 MAZDA MAZDA6 |
Models from 2018
2018 MAZDA CX-3 |
2018 MAZDA CX-5 |
2018 MAZDA CX-9 |
2018 MAZDA MAZDA3 |
2018 MAZDA MAZDA6 |
2018 MAZDA MX-5 |
Models from 2017
2017 MAZDA CX-3 |
2017 MAZDA CX-5 |
2017 MAZDA CX-9 |
2017 MAZDA MAZDA3 |
2017 MAZDA MAZDA6 |
2017 MAZDA MX-5 |
Models from 2016
2016 MAZDA CX-3 |
2016 MAZDA CX-9 |
2016 MAZDA MAZDA3 |
2016 MAZDA MAZDA6 |
2016 MAZDA MX-5 |
Models from 2015
2015 MAZDA MAZDA3 |
2015 MAZDA MAZDA6 |
Models from 2014
2014 MAZDA MAZDA3 |
2014 MAZDA MAZDA6 |
BULLETIN NOTES This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. Previous SA: Date(s) Issued: 07-002/23 02/01/23 SA-074/22 11/14/22 APPLICABLE MODEL(S)/VINS 2016-2022 CX-3 2020-2024 CX-30 2017-2022 CX-5 vehicles with VINs lower than JM3 KF**** ** 620193 (Produced before Jun. 2022) 2023-2024 CX-50 2016-2022 CX-9 vehicles with VINs lower than JM3 TC**** ** 621351 (Produced before Jun. 2022) 2014-2018 Mazda3 (Japan built) 2019-2022 Mazda3 (Japan built) vehicles with VINs lower than JM1 BP**** ** 623994 (Produced before Jun. 2022) 2014-2024 Mazda3 (Mexico built) 2014-2016 Mazda6 2017-2021 Mazda6 vehicles with VINs lower than JM1 GL**** ** 620105 (Produced before Nov. 2021) 2016-2022 MX-5 vehicles with VINs lower than JM1 ND**** ** 503978 (Produced before Jun. 2022) 2022 MX-30 vehicles with VINs lower than JM1 DR**** ** 101086 (Produced before Jun. 2022) PR/Mexico spec.: 2016-2024 Mazda2 Mexico spec.: 2023-2024 CX-3 NOTE: For models with full-auto air conditioner only. DESCRIPTION Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced at the supplier. Page 1 of 7 04/25/2024 04:52 PM tlawrenc Customers having this concern should have their vehicle repaired using the following repair procedure. REPAIR PROCEDURE 1. Verify the customer concern. 2. Check the lot number of the ambient temperature sensor. NOTE: • The ambient temperature sensor countermeasure started in Lot 0411 of 2021/Dec. • Make sure to disconnect the negative terminal of the battery during the replacement of the sensor, otherwise the sensor may not be reset correctly. Page 2 of 7 04/25/2024 04:52 PM tlawrenc Ambient Temperature Sensor Countermeasure LOT Number 202112AS0411 • • • • First 4 digits - Year Digit 5-6 - Month Digit 7-8 - Production Line Identification Code Last 4 digits - Product Lot (number assigned to each lot) Example: 2021 12 AS 0411 = Dec/2021 Lot Number 411 Is the lot number before Lot 0411 of 2021/Dec? • Yes - Replace the ambient temperature sensor according to the instructions in MGSS. Mazda2 (AMBIENT TEMPERATURE SENSOR REMOVAL/INSTALLATION [FULL-AUTO AIR CONDITIONER]) Mazda3 2014-2016 (AMBIENT TEMPERATURE SENSOR REMOVAL/INSTALLATION [FULL-AUTO AIR CONDITIONER]) 2017-2018 (AMBIENT TEMPERATURE SENSOR REMOVAL/INSTALLATION [FULL-AUTO AIR CONDITIONER]) 2019-2024 (AMBIENT TEMPERATURE SENSOR REMOVAL/INSTALLATION [FULL-AUTO AIR CONDITIONER]) Mazda6 (AMBIENT TEMPERATURE SENSOR REMOVAL/INSTALLATION) CX-3 (AMBIENT TEMPERATURE SENSOR REMOVAL/INSTALLATION [FULL-AUTO AIR CONDITIONER]) CX-30 (AMBIENT TEMPERATURE SENSOR REMOVAL/INSTALLATION [FULL-AUTO AIR CONDITIONER]) CX-5 2017-2020 (AMBIENT TEMPERATURE SENSOR REMOVAL/INSTALLATION [FULL-AUTO AIR CONDITIONER]) 2021-2022 (AMBIENT TEMPERATURE SENSOR REMOVAL/INSTALLATION [FULL-AUTO AIR CONDITIONER]) CX-9 2016-2020 (AMBIENT TEMPERATURE SENSOR REMOVAL/INSTALLATION) 2021-2022 (AMBIENT TEMPERATURE SENSOR REMOVAL/INSTALLATION) MX-5 (AMBIENT TEMPERATURE SENSOR REMOVAL/INSTALLATION [FULL-AUTO AIR CONDITIONER) MX-30 (AMBIENT TEMPERATURE SENSOR REMOVAL/INSTALLATION [FULL-AUTO AIR CONDITIONER) CX-50 (AMBIENT TEMPERATURE SENSOR REMOVAL/INSTALLATION [FULL-AUTO AIR CONDITIONER) • No - This service information does not apply. Refer to to normal MGSS troubleshooting. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ 3. Verify the repair. Page 3 of 7 04/25/2024 04:52 PM tlawrenc PARTS INFORMATION Parts Number Description Qty. G518-61-764A SENSOR, AMBIENT 1 NOTE: All service parts in stock are modified ones. WARRANTY INFORMATION NOTE: • This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair. • This repair will be covered under: CA Emission Warranty (Short) or PZEV Warranty for 2017 and earlier models. Mazda New Vehicle Limited Warranty for 2018 and later models. • Additional diagnostic time cannot be claimed for this repair. ○ ○ Warranty Type A Symptom Code 59 Damage Code 9R Part Number Main Cause G518-61-764A Quantity 1 Operation Number / Labor Hours: Refer to tables below. Operation No. and Labor Hours 2016-2024 CX-3 Operation No. Labor Hours (Hrs.) XXW92DRX 0.5 Operation No. Labor Hours (Hrs.) XXW92ARX 0.5 2014-2018 Mazda3 Page 4 of 7 04/25/2024 04:52 PM tlawrenc 2014-2021 Mazda6 360°view monitor system 360°view monitor system screen display verification and 360°view monitor system aiming 360°view monitor system screen display verification only Operation No. Labor Hours (Hrs.) x x - XXW92ARX 0.7 x - x XXW92BRX 0.6 - - - XXW92CRX 0.5 360°view monitor system 360°view monitor system screen display verification and 360°view monitor system aiming 360°view monitor system screen display verification only Operation No. Labor Hours (Hrs.) x x - XXW92ARX 0.7 x - x XXW92BRX 0.6 - - - XXW92CRX 0.5 360°view monitor system 360°view monitor system screen display verification and 360°view monitor system aiming 360°view monitor system screen display verification only Operation No. Labor Hours (Hrs.) x x - XXW92BRX 0.7 x - x XXW92CRX 0.6 - - - XXW92DRX 0.5 2017-2022 CX-5 2016-2022 CX-9 Page 5 of 7 04/25/2024 04:52 PM tlawrenc 2019-2024 Mazda3 360°view monitor system 360°view monitor system screen display verification and 360°view monitor system aiming 360°view monitor system screen display verification only Front cross traffic alert (FCTA) system Mazda radar cruise control (MRCC) system x x - x - x x - - x x - x x - x x - - - x - x - x - - - x - - - - - x x - x - - - - 360°view monitor system 360°view monitor system screen display verification and 360°view monitor system aiming x Operation No. Labor Hours (Hrs.) XXW92BRX 0.8 XXW92CRX 0.7 - XXW92DRX 0.6 - - XXW92FRX 0.4 360°view monitor system screen display verification only Front cross traffic alert (FCTA) system Mazda radar cruise control (MRCC) system Operation No. Labor Hours (Hrs.) x - x - x - x x x XXW92BRX 0.9 x x - - x x - x x - x - x - x XXW92CRX 0.8 - - - x - - - - - x x x - - - XXW92DRX 0.7 x - x - - XXW92ERX 0.6 - - - - - XXW92FRX 0.5 2020-2024 CX-30 Page 6 of 7 04/25/2024 04:52 PM tlawrenc 2023-2024 CX-50 360°view monitor system 360°view monitor system screen display verification and 360°view monitor system aiming 360°view monitor system screen display verification only Mazda radar cruise control (MRCC) system istop x x - x - x - x x x x x - - x x - x x - - - - x - x x - - - x - x - - - - - - - - - - Operation No. Labor Hours (Hrs.) XXW92ARX 0.9 XXW92BRX 0.8 XXW92CRX 0.7 x XXW92DRX 0.6 - XXW92ERX 0.5 2016-2022 MX-5 Operation No. Labor Hours (Hrs.) XXW92ARX 0.5 2022 MX-30 360°view monitor system 360°view monitor system screen display verification and 360°view monitor system aiming 360°view monitor system screen display verification only Operation No. Labor Hours (Hrs.) x x - XXW92ARX 0.9 x - x - - - XXW92BRX 0.8 Page 7 of 7 04/25/2024 04:52 PM tlawrenc