SA-066-22

BULLETIN NOTES
This service alert supersedes the previously issued service alert listed below. The changes are noted in Red text.
Previous Service Alert
Date(s) Issued
Previous Service Alert
Date(s) Issued
SA-036/21
05/18/21
SA-023/18
05/01/18
SA-037/20
03/03/20
SA-066/17
09/01/17
SA-003/19
07/30/19 and 01/14/19
APPLICABLE MODEL(S)/VINS
Gen 6
Gen 7
2014-2018 Mazda3
2014-2021 Mazda6
2016-2021 CX-3
2016-2023 CX-5
2016-2023 CX-9
2016-2023 MX-5
2019- 2023 Mazda3
2020-2023 CX-30
2022-2023 MX-30
2023 CX-50
DESCRIPTION
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multiinformation display OR display a system status notice with no DTC:
• C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles]
• B14F0:92 - General temporary failure in forward sensing camera (FSC) [Gen 7 vehicles built on or before March
2, 2019]
• No DTC - Warning Message only [Gen 7 vehicles built after March 2, 2019]
DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not
mean there is an actual FSC defect.
• In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High
Beam Control system (HBC).
• In other cases this DTC might be found without a related customer concern.
NOTE: In most cases, no dealer visit is necessary.
Page 1 of 5
10/20/2022 08:49 AM cciz
The following Multi-information display system status notifcations may be displayed:
Gen 6 Vehicles
Warning Message
DTC
Front Camera
Blocked.
Windshield Defog
Necessary
C1001:92
Clean
Exterior Windshield
Completely
Gen 7 Vehicles built on or before March 2, 2019
Warning Message
DTC
Safety and Driver
Support Systems
Temporarily Disabled.
B14F0:92
Low Camera
Visibility.
Drive Safely
Page 2 of 5
10/20/2022 08:49 AM cciz
Gen 7 Vehicles built after March 2, 2019
Warning Message
Safety and Driver
Support Systems
Temporarily Disabled.
No DTC
Reason for warning message can be viewed using
MDARS.
Go to Toolbox -> Operational records -> iACTIVSENSE -> Reading Operation records of FSC
-> Run
Select customer concern record.
Low Camera
Visibility.
Drive Safely
View reason for warning message
NOTE: Reading Operation records of FSC is
available for all Gen 7 vehicles.
Page 3 of 5
10/20/2022 08:49 AM cciz
NOTE: Instrument Cluster and Multi-Information Display warning messages vary depending on vehicle year/model, as
well as Type A or Type B Instrument Clusters.
• If the vehicle has DTC, DO NOT replace the FSC. Read below.
• If the Gen 7 vehicle (built after March 2, 2019) has warning message and no DTC, DO NOT replace the
FSC. Read below.
Use MDARS Reading Operation records of FSC to view reason for triggering warning message.
○
The vehicle may or may not store DTC C1001:92 or B14F0:92 and stop the FSC function while driving under the
following conditions:
1. At night, when there is NO artificial lighting such as a traffic signal, street light or reflective surfaces.
2. When direct or reflected sunlight makes forward visibility difficult (Backlight).
3. When it's hard to see the traffic lane due to a wet or snow covered road reflecting lights.
4. When visibility is poor in front of the vehicle due to fog.
5. When driving on a road without markings.
6. In conditions where the windshield fogs easily.
If the customer has concerns regarding the LDWS and/or HBC malfunction, confirm when the issue first happened. If the
issue happened during one of the driving conditions above, explain the following 2 items to the customer.
• The FSC stops the LDWS and/or HBC functions temporarily when the FSC can’t recognize the traffic lane or
decides the front view is obstructed.
• This is not a failure of the FSC, the system is disabled to avoid unintended operation.
NOTE: In the case of HBC, make sure the customer is using the system correctly and is aware of when it will and will not
turn on the high beams.
The HBC system switches to low beam when:
• You are approaching a vehicle or a vehicle is approaching in the opposite direction.
• Driving on roads lined with street lights or well-lit cities and towns.
• At speeds lower than 12 mph (20 km/h).
Examples of driving under adverse conditions:
The front windshield or the FSC lens is foggy.
Low visibility by rain, fog or snow
Page 4 of 5
10/20/2022 08:49 AM cciz
At night with no traffic light
Direct or reflected sunlight on the FSC
Water splashing
Heavy snow
Strong halo
Backlight from tunnel exit
Page 5 of 5
10/20/2022 08:49 AM cciz