07-003-22a

BULLETIN NOTES
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red.
Previous TSBs:
Date(s) Issued:
07-003/22
08/22/22
APPLICABLE MODEL(S)/VINS
2016-2022 CX-9
DESCRIPTION
Some customers may complain about poor A/C performance due to low refrigerant. This may be caused by one of two
things.
Cause 1: [For 2016-2022 CX-9 with VINS lower than JM3TC******617612 (produced before April 7, 2022)] The
condenser is corroded causing leakage of the A/C refrigerant. To eliminate this concern, the anti-corrosion performance
of the condenser tube has been improved.
Cause 2: [For all 2016-2022 CX-9] The low-temperature side outlet pipe leading to the evaporator of the air conditioner
condenser has deteriorated because the structure around the outlet pipe on the low-temperature side of the air
conditioner condenser allows mud and salt water to adhere easily. There is no mass production change, but an improved
condenser was designed as needed.
Customers having this concern should have their vehicle repaired using the following repair procedure.
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REPAIR PROCEDURE
1. Verify the customer concern.
2. [For Cause 1] Check for A/C refrigerant leak as shown in the area (1) without stone chipping damage.
[For Cause 2] Use a gas leak tester or a fluorescent agent-detecting UV black light to check if there is a leak from the
condensor (1) from the area shown (2) in the figure.
Cause 1
Cause 2
• If gas leaks from one of these areas, replace the condensor with a modified one.
2016-2020 CX-9 (CONDENSOR REMOVAL/INSTALLATION)
2021-2022 CX-9 (CONDENSOR REMOVAL/INSTALLATION)
• If there is no gas leak from these areas, troubleshoot the poor A/C performance according to the instructions on
MGSS.
○
○
3. Verify the repair.
PARTS INFORMATION
Parts Number
Description
Qty.
Notes
TCYM-61-480
Condensor
1
---
W257-61-J17
Ring, ‘O’-No.1
1
---
W326-61-J17
Ring, ‘O’-No.1
1
---
D1Y1-61-K39
Compressor Oil (250 ml)
1
1 compressor oil repairs
6 vehicles (40 ml each)
5555-FG-002
Refrigerant
As required
---
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WARRANTY INFORMATION
NOTE:
• This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
• This repair will be covered under Mazda’s New Vehicle Limited Warranty term.
• Additional diagnostic time cannot be claimed for this repair.
Warranty Type
A
Symptom Code
77
Damage Code
9E
Part Number Main Cause
Quantity
Operation Number / Labor Hours:
TC3M-61-480
1
Cause 1
XXW6JARX / 2.1 Hrs. (US/Canadian spec without ATF
(oil) cooler No. 2)
XXW6JCRX / 2.3 Hrs. (Mexico spec with ATF (oil) cooler
No. 2)
Cause 2
XXW4EARX / 2.1 Hrs. (US/Canadian spec without ATF
(oil) cooler No. 2)
XXW4EBRX / 2.3 Hrs. (Mexico spec with ATF (oil) cooler
No. 2)
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