01-012-18-3474

Service Bulletin Details

Public Details for: 01-012-18-3474

Some vehicles may experience the check engine light on with dtc P2610 and P2507 stored inmemory after engine start and room fuse 15a (a) removed. P2610:00: instrument cluster internal engine off timer performance problem P2507:00: pcm batte


- 2018 - 2017 - 2016 - 2015 - 2014 - 2013 -

Models from 2013
2013 MAZDA CX-5
Technical
Service Bulletin
Mazda North American Operations
Irvine, CA 92618-2922
Subject:
CHECK ENGINE LIGHT ON WITH DTC P2610 AND P2507
Bulletin No.: 01-012/18
Last Issued: 05/08/2018
BULLETIN NOTES
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red.
Previously Issued TSBs:
Date(s) Issued
01-001/17
01/13/17
01-018/15
08/06/15
01-017/14
10/17/14
01-001/13
01/07/13, 01/16/13 and 09/25/13
APPLICABLE MODEL(S)/VINS
2013-2018 CX-5 2016-2018 CX-3
2014-2018 Mazda6 2016-2018 MX-5
2014-2018 Mazda3 2016-2018 CX-9
DESCRIPTION
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in
memory after engine start and room fuse 15A (A) removed.


P2610:00: Instrument cluster internal engine off timer performance problem
P2507:00: PCM battery voltage low input
Page 1 of 3
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2018 Mazda North American Operations, U.S.A.
Bulletin No.: 01-012/18
Last Issued: 05/08/2018
As a past malfunction, the customer will not notice it (no warning light illuminated), but the DTC may be
found during a vehicle service. P2507 in this situation is only applicable on 2016 and later models.
This is caused by the engine being started 3 or more times after a short duration of engine off (less than 15
seconds) with the room fused removed.
NOTE: The odometer will display “F0-002” during transport mode (room fuse 15A removed). Transport
mode is canceled when room fuse 15A is installed or the vehicle odometer is more than 12.4mi (20km).
Vehicles in dealer inventory with this concern should be repaired using the following repair procedure.
Page 2 of 3
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2018 Mazda North American Operations, U.S.A.
Bulletin No.: 01-012/18
Last Issued: 05/08/2018
REPAIR PROCEDURE
1. Verify DTC P2610 and P2507 are stored in PCM memory.
2. Install ROOM fuse 15A with ignition OFF.
3. Start the engine and let it run for at least 10 seconds, then stop the engine.
4. Start the engine again and verify that the CHECK ENGINE LIGHT is not illuminated, then stop the
engine.
5. Clear DTC P2610 and P2507 from PCM memory using IDS.
6. Verify no other DTCs are stored in memory. If so, troubleshoot them according to the MGSS online
instructions or Workshop Manual.
WARRANTY INFORMATION
NOTE:


This repair will be covered only while the vehicle is in Dealer New Car status.
Additional diagnostic time cannot be claimed for this repair.
Warranty Type
A
Symptom Code
6X
Damage Code
9W
DTC
P2610
Part Number Main Cause
99-705-1315
Quantity
0
Operation Number / Labor Hours: XXH35XRX / 0.2 Hrs.
Page 3 of 3
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2018 Mazda North American Operations, U.S.A.


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