02-009-18-3472

Technical
Service Bulletin
Mazda North American Operations
Irvine, CA 92618-2922
Subject:
TIRE PRESSURE MONITORING SYSTEM (TPMS) INITIALIZATION
PROCESS
Bulletin No.: 02-009/18
Last Issued: 05/07/2018
BULLETIN NOTES
This bulletin supersedes the previously issued bulletin(s) listed below: The changes are noted in Red.
Previously issued TSBs: Date issued:
02-008/16
02/26/2016
02-007/12
12/11/2012
APPLICABLE MODEL(S)/VINS
2016-2018 CX-3 2016-2017 CX-9 2014-2018 Mazda3
2013-2016 CX-5 2016-2017 MX-5 2014-2017 Mazda6
DESCRIPTION
Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated
because the TPMS initialization was not performed correctly before customer delivery.
Page 1 of 6
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2018 Mazda North American Operations, U.S.A.
Bulletin No.: 02-009/18
Last Issued: 05/07/2018
TPMS INITIALIZATION PROCESS
When any of the services below is performed, BE SURE TO INITIALIZE THE TPMS BEFORE DRIVING
THE VEHICLE by pushing and holding the TPMS Set Switch on the dash until the TPMS warning light
flashes two times and the warning beep sounds once.
The TPMS must be initialized in the following cases:
1. Tire pressures have been
adjusted in one or more
tires.
2. Tires have been rotated.
3. Tires or wheels have been
replaced.
4. The vehicle's battery
cable has been
disconnected for any
reason.
5. The vehicle's battery has
been discharged.
6. The DSC HU/CM
connector has been
disconnected for any
reason.
Page 2 of 6
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2018 Mazda North American Operations, U.S.A.
Bulletin No.: 02-009/18
Last Issued: 05/07/2018
To ensure a problem free vehicle sales delivery, PDI Step 1 (VEHICLE RECEIVING PROCESS), PDI Step
3 (MAZDA NEW CAR GET READY INSPECTION), and Step 4 Smart Start Guide (CUSTOMER DELIVERY
CHECKLIST) have been revised to include the TPMS initialization procedure.
PRE-DELIVERY INSPECTION (PDI) STEP 1 (VEHICLE RECEIVING PROCESS)

New vehicles arrive at the dealership with transport tire pressures. During PDI Step 1, adjust the
tire pressures to the specification on the door jamb and then initialize the TPMS.
PRE-DELIVERY INSPECTION (PDI) STEP 3 (MAZDA NEW CAR GET READY INSPECTION)

Tire pressures may change during vehicle storage. Adjust tire pressures again during PDI Step 3,
and then initialize TPMS.
SMART START GUIDE STEP 4 (CUSTOMER DELIVERY CHECKLIST)

Demonstrate how to initialize TPMS for the customer.
Failing to complete the TPMS initialization will cause the TPMS warning light to illuminate after the
customer takes delivery of the vehicle. This may result in:



Negative customer satisfaction due to comeback repairs.
Negatively impact your dealerships IQS scores.
PDI claim debit.
Page 3 of 6
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2018 Mazda North American Operations, U.S.A.
Bulletin No.: 02-009/18
Last Issued: 05/07/2018
Page 4 of 6
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2018 Mazda North American Operations, U.S.A.
Bulletin No.: 02-009/18
Last Issued: 05/07/2018
Page 5 of 6
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2018 Mazda North American Operations, U.S.A.
Bulletin No.: 02-009/18
Last Issued: 05/07/2018
Page 6 of 6
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2018 Mazda North American Operations, U.S.A.