02-003-18-3501
Service Bulletin Details
Public Details for: 02-003-18-3501
Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely.
- 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 -
Models from 2017
| 2017 MAZDA CX-9 |
| 2017 MAZDA MAZDA6 |
Models from 2016
| 2016 MAZDA CX-9 |
| 2016 MAZDA MAZDA3 |
| 2016 MAZDA MAZDA6 |
Models from 2015
| 2015 MAZDA CX-9 |
| 2015 MAZDA MAZDA3 |
Models from 2014
| 2014 MAZDA CX-9 |
| 2014 MAZDA MAZDA2 |
| 2014 MAZDA MAZDA3 |
Models from 2013
| 2013 MAZDA CX-9 |
| 2013 MAZDA MAZDA2 |
| 2013 MAZDA MAZDA3 |
Models from 2012
| 2012 MAZDA CX-9 |
| 2012 MAZDA MAZDA2 |
| 2012 MAZDA MAZDA3 |
Models from 2011
| 2011 MAZDA CX-9 |
| 2011 MAZDA MAZDA2 |
| 2011 MAZDA MAZDA3 |
Models from 2010
| 2010 MAZDA CX-9 |
| 2010 MAZDA MAZDA3 |
Models from 2009
| 2009 MAZDA CX-9 |
Models from 2008
| 2008 MAZDA CX-9 |
Models from 2007
| 2007 MAZDA CX-9 |
Technical Service Bulletin Mazda North American Operations Irvine, CA 92618-2922 Subject: PAINT DAMAGE CAUSING POOR APPEARANCE ON ALUMINUM WHEELS Bulletin No.: 02-003/18 Last Issued: 07/30/2018 BULLETIN NOTES This bulletin supersedes the previously issued bulletin(s) listed below: The changes are noted in Red. Previous TSBs: Date(s) Issued: 02-003/18 02/13/2018 02-002/17 03/09/17 and 01/06/17 APPLICABLE MODEL(S)/VINS 2011-2014 Mazda2 2010-2013 Mazda3 2014-2016 Mazda3 (Mexico Spec.) vehicles with VINs lower than JM1BM******355940 (produced before June 23, 2016) 2016 Mazda6 vehicles with VINs lower than JM1GJ******488592 (produced before June 30, 2016) 2017 Mazda6 vehicles with VINs lower than JM1GL******110566 (produced before Sept. 09, 2016) 2007-2015 CX-9 vehicles with VINs JM3TB******100082 through 470223 (produced from Oct. 24, 2006 to Nov. 18, 2015) 2016-2017 CX-9 vehicles with VINs JM3TC******100053 through 135222 (produced from Feb. 11, 2016 to Dec. 27, 2016) DESCRIPTION Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely. Page 1 of 5 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2018 Mazda North American Operations, U.S.A. Bulletin No.: 02-003/18 Last Issued: 07/30/2018 Black Spot White Spot Discolored Blackened Flaking / Peeling Customers having this concern should have their vehicle repaired using the following repair procedure. REPAIR PROCEDURE 1. Verify customer concern. 2. Is the aluminum alloy type wheel concern caused by an outside influence? No: Go to step 3. Yes: This service bulletin does not apply. 3. Replace the affected aluminum wheel(s). Refer to MGSS online WHEEL BALANCE ADJUSTMENT (ALUMINUM ALLOY WHEEL). 4. Verify repair. Page 2 of 5 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2018 Mazda North American Operations, U.S.A. Bulletin No.: 02-003/18 Last Issued: 07/30/2018 PARTS INFORMATION Parts Number Wheel Spec. Applicable Model(s) Notes 9965-K9-6560 16 x 6.5J 2011-2014 Mazda2 --- 9965-K7-6560 16 x 6.5J 2010-2013 Mazda3 --- 9965-B5-7070 17 x 7J 2010-2013 Mazda3 --- 18 x 7J (Bright) 2014-2016 Mazda3 --- 9965-20-7590 19 x 7.5J (Bright) 2016-2017 Mazda6 --- 9965-30-8080 18 x 8J (Bright) 2016-2017 CX-9 --- 9965-07-7500 20 x 7.5J 2007-2015 CX-9 --- 20 x 7.5J 2016-2017 CX-9 --- 9965-59-7080 Description Qty. Aluminum Wheel 1-4 9965-04-8500 BBM2-37-143A or BHA4-37-143 Washer Seal --- Mazda2, Mazda3, CX-9 [R] GS1D-37-141A Valve Nut --- Mazda2, Mazda3, CX-9 --- 9963-60-4140 Air Valve --- CX-9 [R] 9963-60-4130 or 9963-60-4140 Air Valve --- Mazda2, Mazda3 [R] BHA4-37-142 Valve Seal --- Mazda2, Mazda3, CX-9 [R] NOTE: When ordering parts, refer to the GEPC to select the applicable parts for the subject vehicle. [R] = Replace Page 3 of 5 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2018 Mazda North American Operations, U.S.A. Bulletin No.: 02-003/18 Last Issued: 07/30/2018 Mazda2, Mazda3 and CX-9 1 Air Valve 2 Valve Nut 3 Washer Seal WARRANTY INFORMATION NOTE: This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair. This repair will be covered under Mazda's New Vehicle Limited Warranty term. Additional diagnostic time cannot be claimed for this repair. Warranty Type Symptom Code Damage Code Part Number Main Cause A 52 9X 9965-20-7590 - (19 x 7.5J) Mazda6 9965-K9-6560 - (16 x 6.5J) Mazda2 9965-K7-6560 - (16 x 6.5J) Mazda3 9965-B5-7070 - (17 x 7J) Mazda3 9965-59-7080 - (18 x 7J) Mazda3 9965-07-7500 - (20 x 7.5J) CX-9 9965-04-8500 - (20 x 8.5) CX-9 9965-30-8080 - (18 x 8J) CX-9 Page 4 of 5 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2018 Mazda North American Operations, U.S.A. Bulletin No.: 02-003/18 Last Issued: 07/30/2018 Quantity 1-4 Mazda6 Labor Operation Number / Labor Hours: XXMB8ARX / 0.4 Hrs. (Replaced one (1) wheel) XXMB8BRX / 0.7 Hrs. (Replaced two (2) wheels) XXMB8CRX / 0.9 Hrs. (Replaced three (3) wheels) XXMB8DRX / 1.1 Hrs. (Replaced four (4) wheels) Mazda2 / Mazda3 XXMB8ARX / 0.5 Hrs. (Replaced one (1) wheel) XXMB8BRX / 0.8 Hrs. (Replaced two (2) wheels) XXMB8CRX / 1.0 Hrs. (Replaced three (3) wheels) XXMB8DRX / 1.3 Hrs. (Replaced four (4) wheels) CX-9 XXMB8ARX / 0.5 Hrs. (Replaced one (1) wheel) XXMB8BRX / 0.7 Hrs. (Replaced two (2) wheels) XXMB8CRX / 0.9 Hrs. (Replaced three (3) wheels) XXMB8DRX / 1.2 Hrs. (Replaced four (4) wheels) NOTE: If wheel replacement is performed by an independent tire shop, enter the actual repair cost with the sublet code "Z9". Page 5 of 5 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2018 Mazda North American Operations, U.S.A.