MT-008-18
Service Bulletin Details
Public Details for: MT-008-18
Engine no start (key not detected): some customers may complain about the following: intermittent engine no start, instrument cluster red security indicator light on, engine start/start button amber indicator light flashing.
- 2019 - 2018 - 2017 - 2016 - 2015 - 2014 - 2013 -
Models from 2019
| 2019 MAZDA CX-3 |
Models from 2018
| 2018 MAZDA CX-3 |
| 2018 MAZDA CX-5 |
| 2018 MAZDA CX-9 |
| 2018 MAZDA MAZDA3 |
| 2018 MAZDA MAZDA6 |
| 2018 MAZDA MX-5 |
Models from 2017
| 2017 MAZDA CX-3 |
| 2017 MAZDA CX-5 |
| 2017 MAZDA CX-9 |
| 2017 MAZDA MAZDA3 |
| 2017 MAZDA MAZDA6 |
| 2017 MAZDA MX-5 |
Models from 2016
| 2016 MAZDA CX-3 |
| 2016 MAZDA CX-5 |
| 2016 MAZDA CX-9 |
| 2016 MAZDA MAZDA3 |
| 2016 MAZDA MAZDA6 |
| 2016 MAZDA MX-5 |
Models from 2015
| 2015 MAZDA CX-5 |
| 2015 MAZDA MAZDA3 |
| 2015 MAZDA MAZDA6 |
Models from 2014
| 2014 MAZDA CX-5 |
| 2014 MAZDA MAZDA3 |
| 2014 MAZDA MAZDA6 |
Models from 2013
| 2013 MAZDA CX-5 |
Mazda North American Operations Irvine, CA 92618-2922 M-Tips Subject: ENGINE NO START (KEY NOT DETECTED) M-Tips No.: MT-008/18 Last Issued: 07/20/2018 BULLETIN NOTES Previous M-Tips: Date(s) Issued: MT-024/15 2015 APPLICABLE MODEL(S)/VINS 2014-2018 Mazda3 2014-2018 Mazda6 2016-2019 CX-3 2013-2018 CX-5 2016-2018 CX-9 2016-2019 MX-5 DESCRIPTION Some customers may complain about: Intermittent engine no start Instrument cluster red security indicator light ON Engine Start/Start Button Amber indicator light flashing Engine Start/Start Button Amber indicator light flashing Instrument cluster red security indicator light ON Page 1 of 2 An editorial board comprised of MNAO service staff members generates, collects, and verifies information for this publication. To contribute repair tip ideas, send an e-mail to [email protected]. All contributions become property of MNAO, which assumes permission to publish them without further consideration. © 2018 Mazda North American Operations, U.S.A. M-Tips No.: MT-008/18 Last Issued: 07/20/2018 This may be caused by: A key in a purse near a cell phone. The cell phone radio waves may interrupt the immobilizer system. An aftermarket cell phone charger. The charger may produce electrical noise that interrupts the immobilizer system. REPAIR PROCEDURE 1. Remove the key from the customers purse. Does the engine start? Yes - Advise customer that the key cannot be detected inside of purse. Possible out of range or an electrical devise in the purse is causing immobilizer interruption. No - Check the key battery. Is the key battery dead? Yes - Replace key battery. No - Proceed to next step. 2. Remove the customers aftermarket cell phone charger from the customers vehicle. Does the engine start? Yes - Advise customer that the aftermarket cell phone charger is causing immobilizer interruption. No - Refer to Workshop Manual Immobilizer System diagnosis. Page 2 of 2 An editorial board comprised of MNAO service staff members generates, collects, and verifies information for this publication. To contribute repair tip ideas, send an e-mail to [email protected]. All contributions become property of MNAO, which assumes permission to publish them without further consideration. © 2018 Mazda North American Operations, U.S.A.