SA-056-17
Service Bulletin Details
Public Details for: SA-056-17
Mazda radar criose control (mrcc) system frequently asked questions (faq)
- 2018 - 2017 - 2016 - 2015 - 2014 -
Models from 2018
| 2018 MAZDA CX-3 |
| 2018 MAZDA CX-5 |
| 2018 MAZDA MAZDA3 |
Models from 2017
| 2017 MAZDA CX-3 |
| 2017 MAZDA CX-5 |
| 2017 MAZDA CX-9 |
| 2017 MAZDA MAZDA3 |
| 2017 MAZDA MAZDA6 |
Models from 2016
| 2016 MAZDA CX-3 |
| 2016 MAZDA CX-5 |
| 2016 MAZDA CX-9 |
| 2016 MAZDA MAZDA3 |
| 2016 MAZDA MAZDA6 |
Models from 2015
| 2015 MAZDA MAZDA3 |
| 2015 MAZDA MAZDA6 |
Models from 2014
| 2014 MAZDA MAZDA3 |
| 2014 MAZDA MAZDA6 |
Service Alert Mazda North American Operations Irvine, CA 92618-2922 Subject: MAZDA RADAR CRUISE CONTROL (MRCC) SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ) Service Alert No.: SA-056/17 Last Issued: 07/06/2017 DESCRIPTION APPLICABLE MODEL(S)/VINS 2014-2018 Mazda3 2014-2017 Mazda6 2016-2018CX-3 2016-2018CX-5 2016-2017 CX-9 Frequently Asked Questions (FAQ) Page 1 of 5 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2017 Mazda North American Operations, U.S.A. Service Alert No.: SA-056/17 Last Issued: 07/06/2017 Question: (1 of 2) Why does the MRCC system decrease vehicle speed unintentionally? Page 2 of 5 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2017 Mazda North American Operations, U.S.A. Service Alert No.: SA-056/17 Last Issued: 07/06/2017 The MRCC system may decrease speed unintentionally if the system detects: •A vehicle in the adjacent lane that is driving near the center lane Answer: •A vehicle in the adjacent lane enters the MRCC sensing area on a winding road curve •Barriers, walls, guard rails or other objects alongside the road on a curve Page 3 of 5 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2017 Mazda North American Operations, U.S.A. Service Alert No.: SA-056/17 Last Issued: 07/06/2017 Question: (2 of 2) Why does the MRCC system increase vehicle speed unintentionally? Page 4 of 5 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2017 Mazda North American Operations, U.S.A. Service Alert No.: SA-056/17 Last Issued: 07/06/2017 The MRCC system may increase speed unintentionally if the system detects a vehicle ahead leaving the MRCC sensing area on a curve Answer: Video i-ACTIVSENSE® - Radar Cruise Control Page 5 of 5 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2017 Mazda North American Operations, U.S.A.