09-044-18-3508
Service Bulletin Details
Public Details for: 09-044-18-3508
Some vehicles may exhibit a condition where the front seat cushion trim comes off the seat frame at the front end. This may be found on vehicles with all types of the seat trims (leather, leatherette and fabric). The front seat cushion is a
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Technical Service Bulletin Mazda North American Operations Irvine, CA 92618-2922 Subject: FRONT SEAT CUSHION TRIM COMING OFF SEAT FRAME Bulletin No.: 09-044/18 Last Issued: 12/18/2018 APPLICABLE MODEL(S)/VINS 2014-2018 Mazda3 (Mexico built) with VINS starting with 3MZ DESCRIPTION Some vehicles may exhibit a condition where the front seat cushion trim comes off the seat frame at the front end. This may be found on vehicles with all types of the seat trims (leather, leatherette and fabric). The front seat cushion is attached to the seat frame using folding collars. NOTE: Sample images in this TSB are a Mazda2, but they are applicable to Mazda3. This is caused by the collars slipping out of the seat frame when an excessive force is applied to the seat cushion. Customers having this concern should have their vehicle repaired using the following repair procedure. REPAIR PROCEDURE 1. Verify concern. 2. Attach strips of double sided tape to the folding collars (hooks) to increase the grasping force by filling the gap. Page 1 of 7 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2018 Mazda North American Operations, U.S.A. Bulletin No.: 09-044/18 Last Issued: 12/18/2018 Cross section of the seat cushion frame Hook Front seat cushion frame Front cushion trim Tape NOTE: The double-sided tape is not intended to adhere to the seat cushion frame. . a. Lock the seat at the rear most position. b. Clean the small folding collars(1) with a clean shop towel and isopropyl alcohol. c. Cut the tape into two 42 mm x 20 mm strips and attach them to the small folding collars as shown. Page 2 of 7 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2018 Mazda North American Operations, U.S.A. Bulletin No.: 09-044/18 Last Issued: 12/18/2018 Page 3 of 7 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2018 Mazda North American Operations, U.S.A. Bulletin No.: 09-044/18 Last Issued: 12/18/2018 NOTE: Using a ruler (or equivalent tool), press fit the tape for best adhesion. DO NOT remove the protective foil from the tape. d. Move the folding collars (hooks) in the order of arrows (1) and (2) shown in the figure and install the front seat cushion trim to the front seat cushion frame. Cross section of the seat cushion frame Hook Front seat cushion frame Front cushion trim Tape Page 4 of 7 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2018 Mazda North American Operations, U.S.A. Bulletin No.: 09-044/18 Last Issued: 12/18/2018 NOTE: First engage the large center folding collar and then the side small folding collars. DO NOT remove the protective foil from the tape and pull the folding collar. Page 5 of 7 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2018 Mazda North American Operations, U.S.A. Bulletin No.: 09-044/18 Last Issued: 12/18/2018 3. Press down onthe area(1) three times by hand to verify that the folding collars do not come off. PARTS INFORMATION Parts Number N/A Description Qty. Tape 1 Notes Scotch (R) Outdoor Mounting Tape 4011-SP. One roll of tape will repair 7 vehicles. NOTE: Obtain procured tape locally. If the specified tape is not available, one of the following tapes is recommended. Heavy duty double sided tape 1.0 mm thick high density foam backing Page 6 of 7 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2018 Mazda North American Operations, U.S.A. Bulletin No.: 09-044/18 Last Issued: 12/18/2018 WARRANTY INFORMATION NOTE: This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair. This repair will be covered under Mazda's New Vehicle Limited Warranty term. Additional diagnostic time cannot be claimed for this repair. Warranty Type A Symptom Code 89 Damage Code 97 Part Number Main Cause XX Quantity 0 Operation Number / Labor Hours: XXP7PBRX / 0.3 Hrs. (Both sides) NOTE: Claim the locally procured tape with the sublet code “H9” for the first repair only. Page 7 of 7 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2018 Mazda North American Operations, U.S.A.