15-002-19-3542
Service Bulletin Details
Public Details for: 15-002-19-3542
Models from 2018
2018 MAZDA CX-3 |
2018 MAZDA CX-5 |
2018 MAZDA CX-9 |
2018 MAZDA MAZDA3 |
2018 MAZDA MAZDA6 |
Models from 2017
2017 MAZDA CX-5 |
2017 MAZDA MAZDA3 |
2017 MAZDA MAZDA6 |
Technical Service Bulletin Mazda North American Operations Irvine, CA 92618-2922 Subject: SBS/SCBS, LAS/LDWS AND/OR HBC WARNING LIGHTS ON WITH DTC U3000:04-0A [FORWARD SENSING CAMERA (FSC)] STORED Bulletin No.: 15-002/19 Last Issued: 02/04/2019 APPLICABLE MODEL(S)/VINS 2017-2018 Mazda3 (Japan built) vehicles with VINs lower than JM1BM******187513 (produced before February 19, 2018) 2017-2018 Mazda3 (Mexico built) vehicles with VINs lower than 3MZBM******208153 (produced before February 19, 2018) 2017-2018 Mazda6 vehicles with VINs lower than JM1GL******303942 (produced before February 19, 2018) 2018 CX-3 vehicles with VINs lower than JM1DK******332133 (produced before February 19, 2018) 2017-2018 CX-5 vehicles with VINs lower than JM3KF******363837 (produced before February 19, 2018) 2018 CX-9 vehicles with VINs lower than JM3TC******224272 (produced before February 19, 2018) NOTE: This Service Information is only applicable to vehicles equipped with Forward Sensing Camera (FSC). DESCRIPTION Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction) Master Warning Light Smart Brake Support/Smart City Brake Support (SBS/SCBS) Indicator Light Lane-keep Assist System (LAS) Lane Departure Warning System (LDWS) Warning Light High Beam Control (HBC) system Warning Light (amber) Page 1 of 3 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2019 Mazda North American Operations, U.S.A. Bulletin No.: 15-002/19 Last Issued: 02/04/2019 DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction) is stored in the FSC module and cannot be erased. This concern may be caused by an internal FSC failure. To eliminate this concern, the production process of the FSC has been modified. Customers having this concern should have their vehicle repaired using the following repair procedure. REPAIR PROCEDURE 1. Verify the customer concern. 2. Using Mazda Modular Diagnostic System (M-MDS), verify DTC U3000:04-0A (FSC) is stored in memory. - If other DTC(s) are stored, diagnose them according to the instructions on MGSS online. 3. Replace the FSC with a modified one according to the instructions on MGSS online: Mazda3: (FORWARD SENSING CAMERA (FSC) REMOVAL/INSTALLATION) Mazda6: (FORWARD SENSING CAMERA (FSC) REMOVAL/INSTALLATION) CX-3: (FORWARD SENSING CAMERA (FSC) REMOVAL/INSTALLATION) CX-5: (FORWARD SENSING CAMERA (FSC) REMOVAL/INSTALLATION) CX-9: (FORWARD SENSING CAMERA (FSC) REMOVAL/INSTALLATION) 4. Verify the repair. PARTS INFORMATION Parts Number Description Qty. Notes B61L-67-XCXT Forward Sensing Camera 1 --- WARRANTY INFORMATION NOTE: • This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair. • This repair will be covered under Mazda’s New Vehicle Limited Warranty term. • Additional diagnostic time cannot be claimed for this repair. Warranty Type A Symptom Code 62 Page 2 of 3 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2019 Mazda North American Operations, U.S.A. Bulletin No.: 15-002/19 Damage Code Part Number Main Cause Quantity Operation Number / Labor Hours: Last Issued: 02/04/2019 9W B61L-67-XCXT 1 XXPBMXRX / 0.7 Hrs. Page 3 of 3 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2019 Mazda North American Operations, U.S.A.