05-002-19-3576
Service Bulletin Details
Public Details for: 05-002-19-3576
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ??A?A?Depends on the vehicle??A?A?S speed only (the more speed, the more noise)??A?A?Occurs with all types of driving
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Technical Service Bulletin Mazda North American Operations Irvine, CA 92618-2922 Subject: WHINING NOISE FROM AUTOMATIC TRANSAXLE Bulletin No.: 05-002/19 Last Issued: 03/27/2019 BULLETIN NOTES This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in red text. Previous TSBs: Issued Dates: 05-008/16 12/07/16 05-005/15 11/17/15 and 04/08/15 05-004/14 05/05/14, 03/19/14 and 03/05/14 APPLICABLE MODEL(S)/VINS 2012-2013 Mazda3 (SKYACTIV A/T) 2014-2018 Mazda3 (SKYACTIV A/T) 2013-2016 CX-5 (SKYACTIV A/T) 2017-2019 CX-5 (SKYACTIV A/T except 2.5T engine) with VINS lower than JM3KF******515940 (produced before November 1, 2018) 2014-2017 Mazda6 (SKYACTIV A/T) 2018 Mazda6 (SKYACTIV A/T except 2.5T engine) with VINS lower than JM1GL******330038 (produced before November 1, 2018) 2016-2019 CX-3 (SKYACTIV A/T) with VINS lower than JM1DK******427352 (produced before October 31, 2018) DESCRIPTION Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: Depends on the vehicle’s speed only (the more speed, the more noise) Occurs with all types of driving (acceleration, deceleration, steady speed) Does not depend on rpm, gear, or ATF temperature Page 1 of 9 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2019 Mazda North American Operations, U.S.A. Bulletin No.: 05-002/19 Last Issued: 03/27/2019 This is caused by a damaged bearing in the transaxle due to improper configuration of the transaxle case. A modification has now been implemented on automatic transaxles with the following serial numbers: 7TN0820364 and higher (CX-3) / 8TN1090104 and higher (except CX-3) 8TR1008883 and higher 8TD1003276 and higher 8T50331192 and higher (CX-3) / 8T50329705 and higher (except CX-3). The serial number can be found on top of the transaxle case near the manual shaft lever. The following table shows how to decifer the serial number. Example 8TN1090104 means Oct., 2018 production. 8 TN 10 90104 Year Production line Month Serial Number 3=2013 TN 01 / 51=Jan TR XXXXX TD T5 4=2014 02 / 52=Feb ... ... 6=2016 10 / 60=Oct 7=2017 11 / 61=Nov 8=2018 12 / 62=Dec Customers having this concern should have their vehicle repaired using the following repair procedure. Page 2 of 9 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2019 Mazda North American Operations, U.S.A. Bulletin No.: 05-002/19 Last Issued: 03/27/2019 REPAIR PROCEDURE 1. Verify customer concern. 2. Replace the 6AT assembly with a new one according to MGSS online instructions. NOTE: MASH authorization IS required for A/T replacement on 2017 and later models and IS NOT required for 2016 and earlier models still under warranty. 2012-2013 Mazda3: (AUTOMATIC TRANSAXLE REMOVAL/INSTALLATION) 2014-2018 Mazda3: (AUTOMATIC TRANSAXLE REMOVAL/INSTALLATION) 2014-2017 Mazda6: (AUTOMATIC TRANSAXLE REMOVAL/INSTALLATION) 2018 Mazda6: (AUTOMATIC TRANSAXLE REMOVAL/INSTALLATION) 2013-2016 CX-5: (AUTOMATIC TRANSAXLE REMOVAL/INSTALLATION) 2017-2019 CX-5: (AUTOMATIC TRANSAXLE REMOVAL/INSTALLATION) 2016-2019 CX-3: (AUTOMATIC TRANSAXLE REMOVAL/INSTALLATION) 3. Verify repair. PARTS INFORMATION Description 6AT SKYACTIV Assembly Vehicle 2012-13 Mazda3 2013 CX-5 (FWD) Engine Part Number 2.0L FWK1-03-000 2.0L FWL1-03-000 2013 CX-5 (AWD) 2013 CX-5 (FWD) 2.0L FW7A-03-000 2.0L FWLC-03-000 2013 CX-5 (AWD) 2014 CX-5 (FWD) 2014 CX-5 (AWD) 2014 CX-5 (FWD) 2014 CX-5 (AWD) 2014 Mazda6 2.0L 2.0L 2.0L 2.5L 2.5L 2.5L Qty. 1 FW78-03-000 FWL7-03-000 FW7F-03-000 FWH4-03-000 FW7L-03-000 FWH3-03-000 FWH9-03-000 w/ i-ELOOP 2014 Mazda3 (VIN JM1) 2.0L FWB2-03-000 2014 Mazda3 (VIN JM1) 2.5L FWH1-03-000 2014 Mazda3 (VIN 3MZ) 2.0L FWT6-03-000 Others FW**-03-000 Notes -9/6/2012 w/out kickdown switch 9/7/12-11/19/12 w/ kickdown switch w/out i-ELOOP Refer to GEPC NOTE: MASH authorization IS required for A/T replacement on 2017 and later models and IS NOT required for 2016 and earlier models still under warranty. Page 3 of 9 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2019 Mazda North American Operations, U.S.A. Bulletin No.: 05-002/19 Last Issued: 03/27/2019 Non-reusable Parts Mazda3 (BL) Part Number Part Name Qty Notes T060-26-169A Pin, Snap 2 For Tie-rod End D651-33-042A Nut 2 For Drive Shaft G054-25-421 Clip 1 For Drive Shaft FU31-19-423 Plug 1 Pressure Detection Square Head Plug (for line pressure check) L2Y1-33-247 Grease 1 For Knuckle (one tube will do 10 vehicles) 0000-FZ-113E-01 ATF-FZ 9 8.2 qt (7.8 L, 6.9 lmp qt) max. Mazda3 (BM/BN) Part Number Part Name Qty Notes B455-32-099B Bolt, Shaft 1 Joint Bolt A (Lower), Intermediate Shaft T060-26-169A Pin, Snap 2 For Tie-rod End D651-33-042A Nut 2 For Drive Shaft G054-25-421 Clip 1 For Drive Shaft (2.0L) H010-25-421 Clip 1 For Drive Shaft (2.5L) 9YA2-80-603A Bolt 4 Set Bolt for PCM Cover (2.0L/2.5L, with set bolt) FU31-19-423 Plug 1 Pressure Detection Square Head Plug (for line pressure check) L2Y1-33-247 Grease 1 For Knuckle (one tube will do 10 vehicles) 0000-FZ-113E-01 ATF-FZ 9 8.2 qt (7.8 L, 6.9 lmp qt) max. Mazda6 (GJ/GL) Part Number B455-32-099B PYFB-15-169 T060-26-169A D651-33-042A H010-25-421A 9YA2-80-603A FU31-19-423 L2Y1-33-247 0000-FZ-113E01 Part Name Bolt, Shaft Gasket, Water Outlet Pin, Snap Nut Clip Bolt Plug Grease ATF-FZ Qty Notes 1 Joint Bolt A (Lower), Intermediate shaft For Lower radiator Hose Component (GL with coolant control 1 valve) 2 For Tie-rod End 2 For Drive Shaft 1 For Drive Shaft 2 Set Bolt for PCM Cover (with set bolt) 1 Pressure Detection Square Head Plug (for line pressure check) 1 For Knuckle (one tube will do 10 vehicles) 9 8.2 qt (7.8 L, 6.9 lmp qt) max. Page 4 of 9 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2019 Mazda North American Operations, U.S.A. Bulletin No.: 05-002/19 Last Issued: 03/27/2019 CX-3 (DK) Part Number B455-32-099B PYFB-15-169 T060-26-169A D651-33-042A H010-25-421A CN01-27-397 KN01-27-398 9YA2-80-603A FU31-19-423 L2Y1-33-247 0000-FZ-113E01 Part Name Bolt, Shaft Gasket, Water Outlet Pin, Snap Nut Clip Seal, Oil Seal, Oil Bolt Plug Grease ATF-FZ Qty Notes 1 Joint Bolt A (Lower), Intermediate Shaft For Lower Radiator Hose Component (with coolant control 1 valve) 2 For Tie-rod End 2 For Drive Shaft 1 For Drive Shaft 1 Transfer oil seal (RH) No.1 (AWD) 1 Transfer oil seal (RH) No.3 (AWD) 4 Set Bolt for PCM Cover (2.0L with set bolt) 1 Pressure Detection Square Head Plug (for line pressure check) 1 For Knuckle (one tube for more than ten vehicles) 9 8.2 qt (7.8 L, 6.9 lmp qt) max. CX-5 (KE/KF) Part Number B455-32-099B PYFB-15-169 T060-26-169A D651-33-042A H010-25-421A CN01-27-397 KN01-27-398 PE17-13-460 PY01-13-460 PE23-40-305 9994-61-000 9YA2-80-603A FU31-19-423 L2Y1-33-247 0000-FZ-113E01 Part Name Bolt, Shaft Gasket, Water Outlet Pin, Snap Nut Clip Seal, Oil Seal, Oil Gasket Gasket Gasket Nut Bolt Plug Grease ATF-FZ Qty Notes 1 Joint Bolt A (Lower), Intermediate Shaft For Lower Radiator Hose Component (KF with coolant control 1 valve) 2 For Tie-rod End 2 For Drive Shaft 1 For Drive Shaft 1 Transfer Oil Seal (RH) No.1 (AWD) 1 Transfer Oil Seal (RH) No.3 (AWD) 1 For Exhaust Manifold (2.0L AWD) 1 For Exhaust Manifold (2.5L AWD) 1 For TWC (AWD) 2 For TWC (AWD) 2 Set Bolt for PCM Cover (with set bolt) 1 Pressure Detection Square Head Plug (for line pressure check) 1 For Knuckle (one tube will do 10 vehicles) 9 8.2 qt (7.8 L, 6.9 lmp qt) max. Page 5 of 9 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2019 Mazda North American Operations, U.S.A. Bulletin No.: 05-002/19 Last Issued: 03/27/2019 • Joint Bolt A for Intermediate Shaft • Lower Radiator Hose Component (DK/GL/KF with coolant control valve) Page 6 of 9 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2019 Mazda North American Operations, U.S.A. Bulletin No.: 05-002/19 Last Issued: 03/27/2019 • Snap Pin for Tie-rod End • Lock Nut for Driveshaft • Clip for Drive Shaft (LH) • Grease (L2Y1-33-247) for knuckle • Transfer Oil Seals (RH/AWD) Page 7 of 9 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2019 Mazda North American Operations, U.S.A. Bulletin No.: 05-002/19 Last Issued: 03/27/2019 • Gasket for Exhaust Manifold (AWD) • Gasket for TWC (AWD) • Nut for TWC (AWD) • Pressure Detection Square Head Plug Page 8 of 9 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2019 Mazda North American Operations, U.S.A. Bulletin No.: 05-002/19 Last Issued: 03/27/2019 WARRANTY INFORMATION NOTE: This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair. This repair will be covered under Mazda’s Powertrain Limited Warranty term. Additional diagnostic time cannot be claimed for this repair. Warranty Type A Symptom Code 82 Damage Code 9G Part Number Main Cause ****-03-000* Quantity 1 Operation Number / Labor Hours: XXR1XBRX / 4.6 Hrs. (2012-2018 Mazda3) XXR1XCRX / 4.6 Hrs. (2014-2017 Mazda6) XXR1XDRX / 4.9 Hrs. (2018 Mazda6) XXR1XFRX / 4.8 Hrs. (2016-2019 CX-3 FWD) XXR1XHRX / 6.8 Hrs. (2016-2018 CX-3 AWD) XXR1XJRX / 7.0 Hrs. (2019 CX-3 AWD) XXR1XMRX / 4.9 Hrs. (2013-2016 CX-5 FWD) XXR1XNRX / 6.9 Hrs. (2013-2016 CX-5 AWD) XXR1XPRX / 5.2 Hrs. (2017-2019 CX-5 FWD) XXR1XRRX / 7.1 Hrs. (2017-2018 CX-5 AWD) XXR1XSRX / 7.5 Hrs. (2019 CX-5 AWD) Front Wheel Alignment Check and Adjust - using wired type 4-wheel alignment tester XXR1SAAX / 1.3 Hrs. - using wireless type 4-wheel alignment tester XXR1SBAX / 0.8 Hrs. Page 9 of 9 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in writing. © 2019 Mazda North American Operations, U.S.A.