05-005-20-3752

Technical
Service Bulletin
Mazda North American Operations
Irvine, CA 92618-2922
Subject:
WHINING NOISE FROM AUTOMATIC TRANSAXLE
Bulletin No.: 05-005/20
Last Issued: 11/03/2020
BULLETIN NOTES
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in red text.
Previous TSBs:
Issued Dates:
05-002/19
03/27/19
05-008/16
12/07/16
05-005/15
11/17/15 and 04/08/15
05-004/14 05/05/14, 03/19/14 and 03/05/14
APPLICABLE MODEL(S)/VINS







2012-2013 Mazda3 (SKYACTIV A/T)
2014-2018 Mazda3 (SKYACTIV A/T)
2013-2016 CX-5 (SKYACTIV A/T)
2017-2019 CX-5 (SKYACTIV A/T except 2.5T engine) with VINS lower than JM3KF******515940
(produced before November 1, 2018)
2014-2017 Mazda6 (SKYACTIV A/T)
2018 Mazda6 (SKYACTIV A/T except 2.5T engine) with VINS lower than JM1GL******330038
(produced before November 1, 2018)
2016-2019 CX-3 (SKYACTIV A/T) with VINS lower than JM1DK******427352 (produced before
October 31, 2018)
DESCRIPTION
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and
above. The noise:



Depends on the vehicle’s speed only (the more speed, the more noise)
Occurs with all types of driving (acceleration, deceleration, steady speed)
Does not depend on rpm, gear, or ATF temperature
Page 1 of 10
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2020 Mazda North American Operations, U.S.A.
11/04/2020 9:03 AM tlawrenc
Bulletin No.: 05-005/20
Last Issued: 11/03/2020
This is caused by a damaged bearing in the transaxle due to improper configuration of the transaxle case. A
modification has now been implemented on automatic transaxles with the following serial numbers:




7TN0820364 and higher (CX-3) / 8TN1090104 and higher (except CX-3)
8TR1008883 and higher
8TD1003276 and higher
8T50331192 and higher (CX-3) / 8T50329705 and higher (except CX-3).
The serial number can be found on top of the transaxle case near the manual shaft lever.
The following table shows how to decipher the serial number. Example 8TN1090104 means Oct., 2018
production.
8
TN
10
90104
Year Production line Month Serial Number
3=2013
TN
01 / 51=Jan
XXXXX
TR
TD
T5
4=2014
...
6=2016
7=2017
8=2018
02 / 52=Feb
...
10 / 60=Oct
11 / 61=Nov
12 / 62=Dec
Customers having this concern should have their vehicle repaired using the following repair procedure.
Page 2 of 10
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2020 Mazda North American Operations, U.S.A.
11/04/2020 9:03 AM tlawrenc
Bulletin No.: 05-005/20
Last Issued: 11/03/2020
REPAIR PROCEDURE
1. Verify customer concern.
2. Replace the 6AT assembly with a new one according to MGSS online instructions.
NOTE: MASH authorization IS required for A/T replacement on 2017 and later models and IS NOT required
for 2016 and earlier models still under warranty.







2012-2013 Mazda3: (AUTOMATIC TRANSAXLE REMOVAL/INSTALLATION)
2014-2018 Mazda3: (AUTOMATIC TRANSAXLE REMOVAL/INSTALLATION)
2014-2017 Mazda6: (AUTOMATIC TRANSAXLE REMOVAL/INSTALLATION)
2018 Mazda6: (AUTOMATIC TRANSAXLE REMOVAL/INSTALLATION)
2013-2016 CX-5: (AUTOMATIC TRANSAXLE REMOVAL/INSTALLATION)
2017-2019 CX-5: (AUTOMATIC TRANSAXLE REMOVAL/INSTALLATION)
2016-2019 CX-3: (AUTOMATIC TRANSAXLE REMOVAL/INSTALLATION)
3. Verify repair.
PARTS INFORMATION
Description
6AT SKYACTIV Assembly
Vehicle
2012-13 Mazda3
2013 CX-5 (FWD)
Engine Part Number
2.0L FWK1-03-000
2.0L FWL1-03-000
2013 CX-5 (AWD)
2013 CX-5 (FWD)
2.0L FW7A-03-000
2.0L FWLC-03-000
2013 CX-5 (AWD)
2014 CX-5 (FWD)
2014 CX-5 (AWD)
2014 CX-5 (FWD)
2014 CX-5 (AWD)
2014 Mazda6
2.0L
2.0L
2.0L
2.5L
2.5L
2.5L
Qty.
1
FW78-03-000
FWL7-03-000
FW7F-03-000
FWH4-03-000
FW7L-03-000
FWH3-03-000
Notes
-9/6/2012
w/out kickdown switch
9/7/12-11/19/12
w/ kickdown switch
w/out i-ELOOP
FWH9-03-000 w/ i-ELOOP
2014 Mazda3 (VIN JM1) 2.0L FWB2-03-000
2014 Mazda3 (VIN JM1) 2.5L FWH1-03-000
2014 Mazda3 (VIN 3MZ) 2.0L FWT6-03-000
Others
FW**-03-000
Refer to GEPC
NOTE: MASH authorization IS required for A/T replacement on 2017 and later models and IS NOT required
for 2016 and earlier models still under warranty.
Page 3 of 10
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2020 Mazda North American Operations, U.S.A.
11/04/2020 9:03 AM tlawrenc
Bulletin No.: 05-005/20
Last Issued: 11/03/2020
Non-reusable Parts
Mazda3 (BL)
Part Number Part Name Qty Notes
T060-26-169A Pin, Snap 2 For Tie-rod End
D651-33-042A
Nut
2 For Drive Shaft
G054-25-421
Clip
1 For Drive Shaft
FU31-19-423
Plug
1 Pressure Detection Square Head Plug (for line pressure check)
For Knuckle (one tube will do 10 vehicles)
L2Y1-33-247
Grease 1
Use 5555-20-004A For 1/10th of tube reimbursement on claim.
0000-FZ-113E-01 ATF-FZ 9 8.2 qt (7.8 L, 6.9 lmp qt) max.
Mazda3 (BM/BN)
Part Number Part Name Qty Notes
B455-32-099B Bolt, Shaft 1 Joint Bolt A (Lower), Intermediate Shaft
T060-26-169A Pin, Snap 2 For Tie-rod End
D651-33-042A
Nut
2 For Drive Shaft
G054-25-421
Clip
1 For Drive Shaft (2.0L)
H010-25-421
Clip
1 For Drive Shaft (2.5L)
9YA2-80-603A
Bolt
4 Set Bolt for PCM Cover (2.0L/2.5L, with set bolt)
FU31-19-423
Plug
1 Pressure Detection Square Head Plug (for line pressure check)
For Knuckle (one tube will do 10 vehicles)
L2Y1-33-247
Grease 1
Use 5555-20-004A For 1/10th of tube reimbursement on claim.
0000-FZ-113E-01 ATF-FZ 9 8.2 qt (7.8 L, 6.9 lmp qt) max.
Page 4 of 10
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2020 Mazda North American Operations, U.S.A.
11/04/2020 9:03 AM tlawrenc
Bulletin No.: 05-005/20
Last Issued: 11/03/2020
Mazda6 (GJ/GL)
Part Number
B455-32-099B
T060-26-169A
D651-33-042A
H010-25-421A
9YA2-80-603A
FU31-19-423
Part Name
Bolt, Shaft
Gasket, Water
Outlet
Pin, Snap
Nut
Clip
Bolt
Plug
L2Y1-33-247
Grease
0000-FZ-113E01
ATF-FZ
PYFB-15-169
Qty Notes
1 Joint Bolt A (Lower), Intermediate shaft
For Lower radiator Hose Component (GL with coolant control
1
valve)
2 For Tie-rod End
2 For Drive Shaft
1 For Drive Shaft
2 Set Bolt for PCM Cover (with set bolt)
1 Pressure Detection Square Head Plug (for line pressure check)
For Knuckle (one tube will do 10 vehicles)
1
Use 5555-20-004A For 1/10th of tube reimbursement on claim.
9 8.2 qt (7.8 L, 6.9 lmp qt) max.
CX-3 (DK)
Part Number
B455-32-099B
T060-26-169A
D651-33-042A
H010-25-421A
CN01-27-397
KN01-27-398
9YA2-80-603A
FU31-19-423
Part Name
Bolt, Shaft
Gasket, Water
Outlet
Pin, Snap
Nut
Clip
Seal, Oil
Seal, Oil
Bolt
Plug
L2Y1-33-247
Grease
0000-FZ-113E01
ATF-FZ
PYFB-15-169
Qty Notes
1 Joint Bolt A (Lower), Intermediate Shaft
For Lower Radiator Hose Component (with coolant control
1
valve)
2 For Tie-rod End
2 For Drive Shaft
1 For Drive Shaft
1 Transfer oil seal (RH) No.1 (AWD)
1 Transfer oil seal (RH) No.3 (AWD)
4 Set Bolt for PCM Cover (2.0L with set bolt)
1 Pressure Detection Square Head Plug (for line pressure check)
For Knuckle (one tube will do 10 vehicles)
1
Use 5555-20-004A For 1/10th of tube reimbursement on claim.
9 8.2 qt (7.8 L, 6.9 lmp qt) max.
Page 5 of 10
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2020 Mazda North American Operations, U.S.A.
11/04/2020 9:03 AM tlawrenc
Bulletin No.: 05-005/20
Last Issued: 11/03/2020
CX-5 (KE/KF)
Part Number
B455-32-099B
T060-26-169A
D651-33-042A
H010-25-421A
CN01-27-397
KN01-27-398
PE17-13-460
PY01-13-460
PE23-40-305
9994-61-000
9YA2-80-603A
FU31-19-423
Part Name
Bolt, Shaft
Gasket, Water
Outlet
Pin, Snap
Nut
Clip
Seal, Oil
Seal, Oil
Gasket
Gasket
Gasket
Nut
Bolt
Plug
L2Y1-33-247
Grease
0000-FZ-113E01
ATF-FZ
PYFB-15-169
Qty Notes
1 Joint Bolt A (Lower), Intermediate Shaft
For Lower Radiator Hose Component (KF with coolant control
1
valve)
2 For Tie-rod End
2 For Drive Shaft
1 For Drive Shaft
1 Transfer Oil Seal (RH) No.1 (AWD)
1 Transfer Oil Seal (RH) No.3 (AWD)
1 For Exhaust Manifold (2.0L AWD)
1 For Exhaust Manifold (2.5L AWD)
1 For TWC (AWD)
2 For TWC (AWD)
2 Set Bolt for PCM Cover (with set bolt)
1 Pressure Detection Square Head Plug (for line pressure check)
For Knuckle (one tube will do 10 vehicles)
1
Use 5555-20-004A For 1/10th of tube reimbursement on claim.
9 8.2 qt (7.8 L, 6.9 lmp qt) max.
• Joint Bolt A for Intermediate Shaft
Page 6 of 10
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2020 Mazda North American Operations, U.S.A.
11/04/2020 9:03 AM tlawrenc
Bulletin No.: 05-005/20
Last Issued: 11/03/2020
• Lower Radiator Hose Component (DK/GL/KF with coolant control valve)
• Snap Pin for Tie-rod End
• Lock Nut for Driveshaft
• Clip for Drive Shaft (LH)
• Grease (L2Y1-33-247) for knuckle
Page 7 of 10
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2020 Mazda North American Operations, U.S.A.
11/04/2020 9:03 AM tlawrenc
Bulletin No.: 05-005/20
Last Issued: 11/03/2020
• Transfer Oil Seals (RH/AWD)
Page 8 of 10
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2020 Mazda North American Operations, U.S.A.
11/04/2020 9:03 AM tlawrenc
Bulletin No.: 05-005/20
Last Issued: 11/03/2020
• Gasket for Exhaust Manifold (AWD)
• Gasket for TWC (AWD)
• Nut for TWC (AWD)
• Pressure Detection Square Head Plug
Page 9 of 10
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2020 Mazda North American Operations, U.S.A.
11/04/2020 9:03 AM tlawrenc
Bulletin No.: 05-005/20
Last Issued: 11/03/2020
WARRANTY INFORMATION
NOTE:



This warranty information applies only to verified customer complaints on vehicles eligible for
warranty repair.
This repair will be covered under Mazda’s Powertrain Limited Warranty term.
Additional diagnostic time cannot be claimed for this repair.
Warranty Type
A
Symptom Code
82
Damage Code
9G
Part Number Main Cause
****-03-000*
Quantity
1
Operation Number / Labor Hours: XXR1XBRX / 4.6 Hrs. (2012-2018 Mazda3)
XXR1XCRX / 4.6 Hrs. (2014-2017 Mazda6)
XXR1XDRX / 4.9 Hrs. (2018 Mazda6)
XXR1XFRX / 4.8 Hrs. (2016-2019 CX-3 FWD)
XXR1XHRX / 6.8 Hrs. (2016-2018 CX-3 AWD)
XXR1XJRX / 7.0 Hrs. (2019 CX-3 AWD)
XXR1XMRX / 4.9 Hrs. (2013-2016 CX-5 FWD)
XXR1XNRX / 6.9 Hrs. (2013-2016 CX-5 AWD)
XXR1XPRX / 5.2 Hrs. (2017-2019 CX-5 FWD)
XXR1XRRX / 7.1 Hrs. (2017-2018 CX-5 AWD)
XXR1XSRX / 7.5 Hrs. (2019 CX-5 AWD)
Front Wheel Alignment Check and Adjust
- using wired type 4-wheel alignment tester
XXR1SAAX / 1.3 Hrs.
- using wireless type 4-wheel alignment tester
XXR1SBAX / 0.8 Hrs.
NOTE: For grease reimbursement use 5555-20-004A (qty 1) which will pay 1/10th the price of the L2Y1-33247 tube of grease.
Page 10 of 10
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2020 Mazda North American Operations, U.S.A.
11/04/2020 9:03 AM tlawrenc