SA-028-18

Service Bulletin Details

Public Details for: SA-028-18

Some vehicles with accessory installed wheel locks may have had the wrong kit installed using a 21 mm wheel lock key. As of may 01, 2018, japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. Follow the in


- 2019 - 2018 -

Models from 2019
2019 MAZDA CX-3
Mazda North American Operations
Irvine, CA 92618-2922
Service Alert
Subject:
WRONG LOCKING LUG NUTS USED ON VEHICLES PRODUCED
AFTER MAY 01, 2018
Service Alert No.: SA-028/18
Last Issued: 05/30/2018
APPLICABLE MODEL(S)/VINS
2019 CX-3 2018 Mazda3
2018 CX-5 2018 Mazda6
2018 CX-9 2018-2019 MX-5
DESCRIPTION
Some vehicles with accessory installed wheel locks may have had the wrong kit installed using a 21 mm
wheel lock key. As of May 01, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on
the same size thread.
Follow the instructions below to replace the wheel lock kit with a 17 mm wheel lock key.
NOTE: The Mazda3 produced in Mexico is not affected.
REPAIR PROCEDURE
1. Confirm the wheel lock key is 21 mm and not 17 mm.
2. If the key is confirmed to be 21 mm, order the correct wheel lock kit and replace the wheel locks.
PARTS INFORMATION
Use the Mazda Accessory web site to look up the correct part number for the vehicle you are working on.
You can access it from MXConnect (dealers.mazdausa.com).
WARRANTY INFORMATION
Use the labor time found in Warranty Wizard. You can find a link on MXConnect (dealers.mazdausa.com).
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CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
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