SSM74023

Service Bulletin Details

Public Details for: SSM74023

Issue: the customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.


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Models from 2009
2009 JAGUAR XF
8/30/2018
SSM74023 - AJ126 V6 Engine Coolant leak from thermostat housing | TOPIx
Reference
SSM74023
Models
F-TYPE / X152
XF / X250
XF / X260
XJ / X351
Title
AJ126 V6 Engine Coolant leak from thermostat housing
Category
Engine
Last modified
30-Aug-2018 00:00:00
Symptom
402000 Cooling System Concerns
Content
Issue:
The customer reports a coolant leak from the engine compartment
which is found to originate from the thermostat housing seam.
Cause:
Multiple process improvements have been implemented at the
supplier to mitigate the likelihood of this complaint.
Action:
It is possible the thermostat may suffer consequential damage during
a severe overheat event. Investigate and repair any other possible
causes of an overheat condition that may exist on the vehicle.
Should the VIN reported fall beyond the assured VINs in the
applicability table of this document, please raise an EPQR and
include pictures of the leak.
Technicians - Please rate this SSM and provide comments so that
future communications can be improved.
1 = Poor – Basic information provided – The SSM does not help me
resolve the customer concern.
3 = Average – Adequate information provided – The SSM partially
helps me resolve the customer concern.
5 = Excellent – All required information provided to resolve the
customer concern.
https://topix.jaguar.jlrext.com/topix/content/document/view?id=923473
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