SSM73963

7/13/2018
SSM73963 - X590 IPACE: Body side moulding and badge delamination | TOPIx
Reference
SSM73963
Models
I-PACE / X590
Title
X590 IPACE: Body side moulding and badge delamination
Category
Body
Last modified
13-Jul-2018 00:00:00
Symptom
108000 Ext. Trim/Accessories
Attachments
example delam 3.png
example of delam 2018-07-11.jpg
example2 delam.jpg
Content
Issue:
Reports of delamination of the Jaguar logo and fender badge on
the lower body side moulding - see example photographs attached.
Cause:
Under investigation
Action:
Should this issue be observed on any X590 iPace vehicles:
As an interim measure do not prepare or clean vehicles using 'jetwashing equipment' or 'aggressive' cleaning materials. Please submit
a quality report (EPQR) with a photgraph of the logo or badge and the
part number located on the rear of the part.
Replacement parts of guarenteed quality will be supplied direct from
the factory to resolve this concern.
This SSM willl be updated shortly to advise status and next actions.
Technicians - Please rate this SSM and provide comments so that
future communications can be improved.
1 = Poor – Basic information provided – The SSM does not help me
resolve the customer concern.
3 = Average – Adequate information provided – The SSM partially
helps me resolve the customer concern.
https://topix.jaguar.jlrext.com/topix/content/document/view?id=913071
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7/13/2018
SSM73963 - X590 IPACE: Body side moulding and badge delamination | TOPIx
5 = Excellent – All required information provided to resolve the
customer concern.
https://topix.jaguar.jlrext.com/topix/content/document/view?id=913071
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