TJ23844
Service Bulletin Details
Public Details for: TJ23844
Volvo cars service and parts business technical journal title : knocking noise from rear suspension , loose spring aid in upper spring seat ref no : issuing department : car market : united states and canada tj 23844 technical service partn
Models from 2018
2018 VOLVO XC60 |
Models from 2011
2011 VOLVO S80 |
2011 VOLVO XC70 |
VOLVO CAR SERVICE AND PARTS BUSINESS Technical Journal TITLE: Knocking noise from rear suspension, loose spring aid in upper spring seat REF NO: ISSUING DEPARTMENT: CAR MARKET: TJ 23844.6.0 Technical Service United States and Canada PARTNER: ISSUE DATE: STATUS DATE: 3 US 7510 Volvo Car USA 2017-11-06 2017-11-16 FUNC GROUP: FUNC DESC: 6525 Bushing Page 1 of 4 “Right first time in Time” Attachment File Name TJ 23844 -1.jpg TJ 23844 -2.jpg File Size 0.1374 MB 0.0852 MB Vehicle Type Type Eng Eng Desc Sales Body Gear 124 134 135 136 137 155 156 157 Steer Model Year Plant Chassis range 2011-2011 2011-2011 2011-2011 2011-2011 2016-9999 2011-2011 2011-2011 2015-9999 21 22 21 21 0141634-0142193 0014395-0018052 0186398-0188363 0102815-0103480 0000010-9999952 0004788-0006636 0167088-0172396 0000022-0008058 21 22 Struc Week Range 201041-201043 201041-201044 201041-201043 201041-201043 201524-201534 201041-201043 201041-201044 201450-201534 CSC Customer Symptom Codes Code E7 WZ 8J Description Suspension/Unusual noise Suspension/Clicking/clonking noise Shock absorption/Unusual noise Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing a minimum of 50% wastepaper and 10% post-consumer waste. © 2017 VOLVO CAR USA, LLC Technical Journal 23844.6.0 VST Operation Number VST Operation Number 98280-2 99400-2 Description Spring aid adjust acc. to TJ 23844 (1 side), 1 JV Spring aid check acc. to TJ 23844 (2 side), 1 JV DTC Diagnostic Trouble Codes Rows beginning with * are modified Note! If using a printed copy of this Technical Journal, first check for the latest online version. Text DESCRIPTION: There may be a knocking noise from the rear spring aid (bump stop rubber) if the spring aid is loose in the upper spring seat installation. SERVICE: *VST Operation No. modified Verify the symptom by wiggling on the rear spring aid (picture #1). If the spring aid seems to be ok, then continue fault tracing the car for other possible causes. If the spring aid is loose: • Remove the spring aid from the spring seat and install two pieces of rubber material in the bottom of the spring seat (picture #2). • Reinstall the spring aid and check that it is sitting tight in the spring seat. Parts: PN 9444459 (4x) If the symptom still occur check ref TJ: 30729. VEHICLE REPORT: Yes, please submit a Vehicle Report of all cases with suspension noise rear. Use concern area “Vehicle Report” and sub concern area “Support not needed”, use function group 6525. To view TJ attachment continue to next page. This TJ has two attachments. Page 2 of 4 2017-11-16 Technical Journal 23844.6.0 2017-11-16 Page 3 of 4 Technical Journal 23844.6.0 Page 4 of 4 2017-11-16