SSM74029

8/22/2018
SSM74029 - Infotainment Incontrol Touch Pro Updates Pathfinder 180 | TOPIx
Reference
SSM74029
Models
Discovery / L462
Range Rover / L405
Range Rover Sport / L494
Range Rover Velar / L560
Title
Infotainment Incontrol Touch Pro Updates Pathfinder 180
Category
Electrical
Last modified
22-Aug-2018 00:00:00
Symptom
207000 Entertainment Systems
Content
Issue: A customer may report any of the following concerns when
selecting functions on the touch screen for 17/ 18MY – L405
Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/
L462 Discovery:
Video playback not possible although sound is functioning
correctly.
17C4 live apps and web browser inoperative.
18MY ‘Satellite radio false subscription message displayed on
lower screen’.
French/ English language mix on touch screen of NGI system
in French language setting.
Cause: Infotainment Master Controller (IMC) software.
Action: Using Pathfinder P180 or later, re-configure the IMC as
follows:
Connect the Jaguar Land Rover (JLR) approved battery
support unit.
Connect the JLR approved diagnostic tool to the vehicle and
begin a new diagnostic session. The diagnostic tool will read
the correct VIN for the current vehicle and automatically take
the vehicle out of ‘Transportation mode’ if required.
Follow the diagnostic tool prompts.
Select ‘ECU diagnostics’.
Select ‘Infotainment Master Controller’ (IMC).
Select’ ECU functions’
Select ‘Update – InControl Touch Pro’
Follow all on screen instructions to complete the task.
If required, reset the vehicle to ‘Transportation mode’
When all of the tasks are complete, exit the session.
Disconnect the diagnostic equipment and battery support unit.
https://topix.jaguar.jlrext.com/topix/content/document/view?id=922721
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8/22/2018
SSM74029 - Infotainment Incontrol Touch Pro Updates Pathfinder 180 | TOPIx
Technicians - Please rate this SSM and provide comments so that
future communications can be improved.
1 = Poor – Basic information provided – The SSM does not help
me resolve the customer concern.
3 = Average – Adequate information provided – The SSM partially
helps me resolve the customer concern.
5 = Excellent – All required information provided to resolve the
customer concern.
https://topix.jaguar.jlrext.com/topix/content/document/view?id=922721
2/2