B340717

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SI B34 07 17
Brakes
June 2017
Technical Service
VISUAL INSPECTION OF BRAKE DISCS/ROTORS FOR NEW
CAR DELIVERIES
MODEL
All new vehicles prior to
the first customer
delivery only
Note: This procedure described in this bulletin does not apply to CPO, demonstrator vehicles or any
vehicle which has been previously delivered or placed in service.
The same information can be found in SI B01 11 17.
INFORMATION
Due to certain handling and environmental conditions, the brake rotors friction surface may be subject to the
formation of surface rust. While the presence of surface rust does not represent an issue related to the safe or
proper operation of the vehicle, BMW is conducting an evaluation of this condition to ensure customer
satisfaction.
Therefore, effective immediately, BMW is instituting a Pilot Program to evaluate rusted brake discs/rotors on
new vehicles under the following conditions:
z
Customer must not be inconvenienced to perform the evaluation
z
Vehicle being evaluated must be scheduled for customer delivery within 10 days of the evaluation
z
At least one brake disc/rotor of the vehicle must show signs of surface rust as outlined in the matrix
below.
z
A PuMA Case must be submitted for each vehicle
z
Digital pictures of each of the four brake discs/rotors must be submitted with the Info PuMA Case
Note: Pilot Program will run until September 1, 2017
PROCEDURE
Evaluation of Brake Rotor Condition: If the rotor surface resembles the pictures from the attached “B011117
Rotors_Catalog_Attachment,” please follow the work procedures outlined below.
The following procedure should be performed prior to customer delivery and not interfere with the delivery
process.
z
The surface of the brake disc/rotor can be viewed through the
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wheel opening.
z
It is not necessary to remove the wheel.
z
It is not necessary to place the vehicle on a lift.
z
z
Take a digital photo for each brake disc/rotor (as shown in
the example, left).
Create an Info Only PuMA Case titled: “Brake Rotors
Condition - Pre-Delivery”
z
Attach the digital photos to the Info PuMA Case.
z
Submit the case.
PARTS INFORMATION
Note: The procedure listed in the bulletin is simply an inspection, no parts are required.
WARRANTY INFORMATION
For new BMW vehicles, one-time prior to the first delivery, reimbursement for this “pilot field evaluation
procedure” will be via normal claim entry utilizing the following information:
Defect Code:
3411907500
First Vehicle Delivery - Brake Disc Corrosion
Analysis
Labor Operation:
Labor Allowance:
Description:
34 99 000
4 FRU
Perform field evaluation of rusted brake
discs/rotors (Main work)
3 FRU
Perform field evaluation of rusted brake
discs/rotors (Plus work – Vehicle is already in the
workshop)
Or:
34 99 000
ATTACHMENTS
View PDF attachment B34 07 17 Rotors_Catalog_Attachment.
[ Copyright ©2017 BMW of North America, Inc. ]
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