122-Y3U4Z-11

9
Bulletin #: 1812
Advanced Technical Information
Part ID: 9196
Cayenne (9YA) with Connect Control Unit, Flight Mode Deactivation Fails Communication Check
Vehicles Affected
Model
Model Year
Model Type
VIN Range
Vehicle-Specific Equipment
Cayenne
2019
9YA
N/A
N/A
Revision History
Revision
Release Date
Changes
0
October 15, 2018
Original document
Customer Concern
	On vehicles with the Connect Control Unit, when deactivating Flight Mode, the vehicle fails the check of cellular
(“mobile radio”) communication. This failure is displayed in the PIWIS tester as the third step in deactivating Flight
Mode. (See Figure 1.).
Figure 1
AfterSales
October 26, 2018
Page 1 of 2
Bulletin #: 1812
Advanced Technical Information
Part ID: 9196
9
Service Information
	The PIWIS tester message claims that the vehicle fails a check of radio communication reception. PAG is aware
of this condition and is investigating the root cause. At this time, when this condition is not accompanied by fault
codes or warnings, the message should be ignored. Do not attempt a repair or further diagnosis.
Search Items
SOS call; e-call; CGW; Connect
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.
©2018 Porsche Cars North America, Inc.
AfterSales
October 26, 2018
Page 2 of 2