2046733.5

Technical product information
Topic
Market area
Brand
Transaction No.
Level
Status
Release date
Steering rack noise during extended city drive cycle
Bentley: worldwide (2WBE),Hongkong-Macau (5HK)
Bentley
2046733/5
EH
Approval
New customer code
Object of complaint
Complaint type
Position
running gear -> steering, power-assisted steering -> steer noise, vibration -> noise
New workshop code
Object of complaint
Complaint type
running gear -> steering system -> steering gear -> electro-mechanical steering torque
sensor
component / consumables -> incorrectly
installed
Vehicle data
Bentayga
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
4V1* 2017 E
4V1* 2018 E
*
*
*
*
*
*
Chasssis numbers
Manufacturer Filler Type Filler MY Factory From To
Prod from Prod to
SJA
***
**
*
*
*
000001 019889
Documents
Document name
master.xml
Position
Technical product information
Steering rack noise during extended city drive cycle
Transaction No.: 2046733/5
Customer statement / workshop findings
Steering grinding noise after vehicle driven for extended period in city conditions
Technical background
Steering rack internal torque sensor defective
Production change
Redesigned torque sensor
Measure
In order for this noise to be present, the steering must be in motion. The noise is only present after extended city driving. Please also refer to TPI
2048616 and listen to both videos to verify the correct TPI to be applied
Listen to the below video:
https://vimeo.com/291048094
In the event the customer complaint can be clearly assigned to the above video, please refer to the following instructions:
Left hand drive prior to VIN SJAAF14V1JC018474 (4N1) steering racks: If the symptom detailed in this TPI has been reported by the owner and
confirmed please replace the steering rack – refer to workshop manual Rep. Gr 48 Steering rack and power steering control unit (J500) - To remove
and fit
Right hand drive prior to VIN SJAAE14V9JC019889 (4N2) steering racks: If the symptom detailed in this TPI has been reported by the owner and
confirmed please replace the steering rack – refer to workshop manual Rep. Gr 48 Steering rack and power steering control unit (J500) - To remove
and fit