2017 Bentley BentaygaBentley Bentayga 2017

Vehicle Details: Recalls, Fuel Economy, Emissions, Consumer Complaints, Decoded VIN Details, Service Bulletins

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Below you will find all available information on the 2017 Bentley Bentayga GT 2 DR AWD, manufacturered by Bentley Motors Limited.
The vehicle is described as a All-Wheel Drive Standard Sport Utility Vehicle 4WD Compact Utility (Utility Vehicle Categories "Small" and "Midsize").

ManufacturerKnown WMI(s)Fuel Type
BentleySJA Premium
City MPGHighway MPGCO2 emissions
12 MPG19 MPG596 g/mile
2017 Bentley Bentayga
Bentley VIN Decoder

Use the box here to look up VINs from Bentley as well as other manufacturers

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Sub-models: - Bentayga (7 Seat) -

Frequently Asked Questions
  • What is the MPG of a 2017 Bentley Bentayga?
     - The 2017 Bentley Bentayga has an EPA estimated city efficiency of 12 MPG and an estimated highway efficiency of 19 MPG.
  • What is the top speed of a 2017 Bentley Bentayga?
     - The 2017 Bentley Bentayga has an top speed of 187 MPH.
  • What is the fuse box diagram for the 2017 Bentley Bentayga?
     - Fuse box diagrams for the 2017 Bentley Bentayga can be found here
  • What is the annual fuel cost for the 2017 Bentley Bentayga?
     - EPA estimated annual fuel cost for the 2017 Bentley Bentayga is $4450.
  • Where is the 2017 Bentley Bentayga produced?
     - The 2017 Bentley Bentayga is produced in Crewe United Kingdom, England.
  • Are there recalls for the 2017 Bentley Bentayga?
     - There are 5 recall(s) for the 2017 Bentley Bentayga, additional information is below.
  • Does the 2017 Bentley Bentayga work with Apple Carplay?
     - The Bentayga does support Apple Carplay.
  • What is the GVWR of a 2017 Bentley Bentayga?
     - The 2017 Bentley Bentayga has a GVWR of Class 2F: 7,001 - 8,000 lb (3,175 - 3,629 kg) lbs.
  • How much horsepower does the 2017 Bentley Bentayga have?
     - The 2017 Bentley Bentayga has 815 horsepower.
  • How much does the 2017 Bentley Bentayga weigh?
     - The 2017 Bentley Bentayga is listed to weigh 6000 lbs.
Available Engine & Drive Classes
  • 6L 12 cylinder 8-speed automatic with select shift
NHTSA Mandated Recalls
  • Recall 244782 [USA]: A fuel leak in the presence of an ignition source increases the risk of a fire.

  • Recall 120373 [USA]: If the seat mechanism and instrument panel joints were not tightened, they can loosen, increasing the risk of injury in the event of a crash.

  • Recall R/2017/113 [UK]: Steering power assistance may be lost

  • Recall R/2020/074 [UK]: Third row seat belt pillar d-loop upper anchorages may not fulfill legal requirements

  • Recall 2016583 [Canada]: Seats and restraints

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

NHTSA Submitted Mechanical & Emissions Details
  • Automatic (S8) All-Wheel Drive Bentayga

    Description Data
    Engine cylinders12
    Engine displacement in liters6.0
    Engine descriptor; see fueleconomy.gov detailsSIDI & PFI
    TransmissionAutomatic (S8)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-12500
    Description Data
    Annual petroleum consumption in barrels for fuel type 119.834
    City mpg for fuel type 1,12
    Unrounded city mpg for fuel type 1,12.4829
    Tailpipe co2 in grams/mile for fuel type 1596
    Combined mpg for fuel type 1,15
    Unrounded combined mpg for fuel type 1,14.8271
    Engine cylinders12
    Engine displacement in liters6.0
    Drive axle typeAll-Wheel Drive
    EPA model type index78
    Engine descriptor; see fueleconomy.gov detailsSIDI & PFI
    EPA fuel economy score (-1 = not available)2
    Annual fuel cost for fuel type 1 ($)4450
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)2
    Highway mpg for fuel type 1,19
    Unrounded highway mpg for fuel type 1,19.2442
    Vehicle record id37950
    Model name (carline)Bentayga
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    TransmissionAutomatic (S8)
    Unadjusted city mpg for fuel type 115.016
    Unadjusted highway mpg for fuel type 125.2949
    EPA vehicle size classStandard Sport Utility Vehicle 4WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-12500
    If t, this vehicle is turbochargedT
    3-character manufacturer codeVGA
    Date the vehicle record was created (iso 8601 format)Tue Aug 02 00:00:00 EDT 2016
    Date the vehicle record was last modified (iso 8601 format)Wed Apr 19 00:00:00 EDT 2017
    Vehicle has start-stop technology (y, n, or blank for older vehicles)N
EPA Test Results
  • Bentley: Bentayga - Test: HVGAT06.0EAR

    Description Data
    Displacement (L)5.95
    Curb Weight (lbs.)6000
    Equivalent Test Weight (lbs.)6000
    Test Drive DescriptionAll Wheel Drive
    Transmission Type DescriptionSemi-Automatic
Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 2063410/6 - ELECTRICAL SYSTEM: Infotainment main unit (5f / j794) fault finding/diagnosis procedure. Customer statement / workshop findings: issue suspected with the infotainment main unit (5f / j794) - for example: - mmi screen image flickers or goes blank - no resp
  • 2054599/9 - ELECTRICAL SYSTEM: Diagnosis guidelines relating to headlamp operation/daytime running lights (inner lamp) and/or turn signal (outer lamp). Customer statement / workshop findings: operational issues are evident with one or a combination of the following: -
  • 2071525/2 - ELECTRICAL SYSTEM: Driver / passenger door(s) creak on close - all models (front and / or rear). Customer statement / workshop findings: driver and / or passenger door creak during the power close function - front and / or rear (depending on vehicle type).
  • 2071525/1 - ELECTRICAL SYSTEM: Driver / passenger door(s) creak on close - all models (frond and/or rear). Customer statement / workshop findings: driver and / or passenger door creak during the power close function - front and / or rear (depending on vehicle type) te
  • 2071730/2 - BRAKES (PWS): Bentayga rear brake noise/squeal - repair method depending on the brake noise frequency (iron brakes only).
  • 2072055/1 - ELECTRICAL SYSTEM: Spurious dtc identification. Customer statement / workshop findings: customers will not be aware of any dtcs, workshop operatives may discover spurious dtcs whilst running guided fault finding (gff) when using odis technical background:
  • 2058423/11 - ENGINE AND ENGINE COOLING: New continental gt/gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life - w12 only. Customer statement / workshop findings: warning on the driver instrument panel (dip) - oil pressure too low dtcs relati
  • 2071149/2 - ELECTRICAL SYSTEM: Testing electrical circuits - diagnosis guidelines - training videos. Customer statement / workshop findings: technical diss queries with extended downtime can be caused by incorrect diagnosis and testing of the vehicles electrical circui
  • 2051519/13 - ELECTRICAL SYSTEM: Hvac distribution/operational issues - hvac motor defect dtcs logged. Customer statement / workshop findings: - hvac distribution/operational issues - hvac motor defect (dtcs) evident within address 08 - climatronic control unit, the dtc
  • 2054862.10 - SERVICE BRAKES, HYDRAULIC: Bentayga front brake squeal - 1.5 khz to 2.0 khz customer statement: -front brake squeal with a frequency of 1.5 khz to 2.0 khz
  • 2071730.1 - SERVICE BRAKES, HYDRAULIC: Bentayga rear brake noise/squeal - repair method depending on the brake noise frequency (iron brakes only) customer statement: -brake noise/squeal from the rear brakes
  • 2071730.1 - SERVICE BRAKES, HYDRAULIC: Bentayga rear brake noise/squeal - repair method depending on the brake noise frequency (iron brakes only) customer statement: -brake noise/squeal from the rear brakes
  • 2028794.7 - ENGINE AND ENGINE COOLING: Engine coolant mixture - restrictions on use of desalinated water customer statement: -engine coolant requires topping up or replacing
  • 2052785.8 - SERVICE BRAKES, HYDRAULIC: Brake noise identification: customer statement: -noise/squeal complaint from the braking system technical background: -the noise/squeal can be reproduced and clearly assigned to the braking system
  • 2061582.8 - ELECTRICAL SYSTEM: Driver/passenger door/s creak on close - bentayga customer statement: -driver and/or passenger door creak during the (power close) function
  • 2060458.3 - ELECTRICAL SYSTEM: Water ingress onto the front reading light customer statement: -water drips from the front interior light. The water drips directly from the electric drive of the front sun roof motor.
  • 2066852.4 - ELECTRICAL SYSTEM: Shaker speaker - diagnostic checks customer statement: -customer complains of poor quality music output from the shaker speaker due to a rattling noise/sound distortion
  • 2066236.3 - ELECTRICAL SYSTEM: Unintended sounding of the alarm siren - following activation of the ignition or whilst the vehicle is left standing customer statement: unintended sounding of the alarm siren following activation of the ignition or unintended sounding o
  • 2065197.3 - SUSPENSION: Squeaking/creaking noises from the front axle and/or leaks at the lower ball joint/s customer statement: -squeaking/creaking noises when steering/manoeuvring or when the suspension compresses and/or -a leak is visible at the boot of the
  • 2063954.5 - ENGINE AND ENGINE COOLING: Engine warning light illuminated within the dip during acceleration - dtc P029900 evident - w12 tsi only customer statement: -engine warning light and max engine speed 4000 rpm warning evident within the dip during acceleration - warning
  • 2063729.4 - ELECTRICAL SYSTEM: Fitment of control modules from donor vehicles for test purposes technical background: if an issue is suspected for one of the control modules listed below: onboard supply control unit (j519) convenience system central control unit (j3
  • 2063651.3 - WHEELS: Tyre tread/sidewall crack(s) customer statement: -cracks evident in the sidewall and/or tread pattern (see the examples in figures 1 and 2 showing cracks within the tread pattern)
  • 2063410.5 - ELECTRICAL SYSTEM: Infotainment main unit (5f / j794) fault finding/diagnosis procedure customer statement: issue suspected with the infotainment main unit (5f / j794) - for example: mmi screen image flickers or goes blank no response to selection audio
  • 2063017.3 - WHEELS: Road wheel inspection procedure customer statement: in the event a complaint is received regarding road wheel/s condition for example: - scratches - corrosion - damage - blemishes - chipping please refer to the onward instructions
  • 2061195/3 - ELECTRICAL SYSTEM: Telephone functionality complaint - minimum standards required for analysis of concerns. Customer statement / workshop findings: the feedback method within this tpi is required should a complaint of telephone functionality and/or quality
  • 2059392.4 - ELECTRICAL SYSTEM: Bentayga - pdc system not working or pdc system false detection customer statement: pdc system not working or pdc system false detection warning evident within the dip
  • 2058423.10 - ENGINE AND ENGINE COOLING: New continental gt/gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life - w12 only customer statement: -warning on the driver instrument panel (dip) - oil pressure too low dtcs relating to oil pressure m
  • 2056407.5 - STEERING: Running gear - noise identification workshop findings: -the noise can be reproduced and clearly assigned to the suspension system from either of the axles and/or the noise can be reproduced and clearly assigned to the steering system pr
  • 2055693.4 - SUSPENSION: Unable to run basic settings within the adaptive suspension control unit (j775) customer statement: -unable to run basic setting (full process + rebound end stops) after a new adaptive air suspension control unit has been fitted or work h
  • 2055540.4 - STEERING: Rumble noise and/or floor pan/steering column vibration customer statement: -floor pan or steering column/steering wheel vibration when manoeuvring/steering at slow speeds with steering wheel input
  • 2053429.6 - ENGINE AND ENGINE COOLING: Emission control system lamp illuminated - dtc P044100 evident customer statement: -emission control system warning lamp illuminated (figure 1) within the driver information panel (dip) in conjunction with dtc - P044100: evap emission con
  • 2053351.9 - ENGINE AND ENGINE COOLING: Buzzing noise from engine area workshop findings: -buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or outside of the vehicle in normal circums
  • 2051776.5 - LATCHES/LOCKS/LINKAGES: Key blade can be difficult to remove from key fob. Technical background: -deviations in the key blade and key fob assembly could make it difficult to remove the key blade.
  • 2051219.10 - ENGINE AND ENGINE COOLING: W12 tsi camshaft phaser position related dtc customer statement: -customer reporting (emission control warning indicator) displayed. Engine running rough.
  • 2050542.7 - ELECTRICAL SYSTEM: Service info: body/equipment: front exterior lighting steamed up/leaks customer statement: -1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp from the inside with minor drips. 2. Wat
  • 2045686.6 - ENGINE AND ENGINE COOLING: Bentayga - engine oil pressure warning customer statement: -low oil pressure warning illuminated in the driver instrument panel as shown in figure 1 and event code P15AA00 is evident in one or both of the engine control modules
  • 2068946.4 - SUSPENSION: Bentley dynamic ride system warning - dtc p0B2500: hybrid/ev battery (a) voltage low stored (48 volt system) customer statement: -(bentley dynamic ride system: fault) displayed within the drivers instrument panel (dip)
  • 2051562/11 - ELECTRICAL SYSTEM: 12 volt - battery condition checks. Customer statement / workshop findings: 12 volt battery flat or unserviceable technical background: for all 12 volt battery issues relating to warranty or a parts warranty claim refer to the instructi
  • 2053177/19 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list. Customer statement / workshop findings: customers will not be aware of any fault codes workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of oth
  • 2069806/4 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Hvac refrigerant leakage suspected or reports of a damp/musty smell within the cabin - diagnosis guidelines. Condition hvac not cooling / hvac cooling less than expected / hvac refrigerant leakage confirmed or the customer reports a dam
  • 2051893/5 - ENGINE AND ENGINE COOLING: Overheat condition-dtc logged for air in the system or dtc P218100-cooling system performance with symptom code 8113. Customer statement / workshop findings one or a combination of the following symptoms are evident: - engine coolant ove
  • 2071239/1 - ENGINE AND ENGINE COOLING: Coolant pump leaking (part number 07p 121 008c) - low coolant warning - engine overheating - dtc's evident. Customer statement / workshop findings one or a combination of the following is evident: - coolant leaking from the mechanical co
  • 2071238/1 - ENGINE AND ENGINE COOLING: Coolant pump leaking (part number 07p 121 008b) - low coolant warning - engine overheating - dtcs evident. Customer statement / workshop findings: one or a combination of the following is evident: - coolant leaking from the mechanical co
  • 2069806/3 - ELECTRICAL SYSTEM: Hvac refrigerant leakage suspected or reports of a damp/musty smell within the cabin - diagnosis guidelines. Customer statement / workshop findings: hvac not cooling / hvac cooling less than expected / hvac refrigerant leakage confirmed o
  • 2071149/1 - ELECTRICAL SYSTEM: Testing electrical circuits - diagnosis guidelines - training videos. Workshop findings: technical diss queries with extended downtime can be caused by incorrect diagnosis and testing of the vehicles electrical circuits. In a small numbe
  • 2069806/2 - ELECTRICAL SYSTEM: Hvac refrigerant leakage suspected or reports of a damp/musty smell within the cabin - diagnosis guidelines. Customer statement / workshop findings: hvac not cooling / hvac cooling less than expected / hvac refrigerant leakage confirmed o
  • 2071131/1 - ELECTRICAL SYSTEM: Measured values - cycle recording instructions. Customer statement / workshop findings: in some cases measured value traces may be requested in xml format for analysis by product support technical background: the instructions within the
  • 2070998/1 - ELECTRICAL SYSTEM: Rear seatbelt - incorrect buckle status within the dip - bentayga series. Customer statement: incorrect rear seatbelt buckle status shown within the dip workshop findings: although there is no occupant evident within the rear seats (2n
  • 2068946/3 - ELECTRICAL SYSTEM: Bentley dynamic ride system warning displayed - dtc p0B2500: hybrid/ev battery "a" voltage low' stored (48 volt system). Customer statement: bentley dynamic ride system: fault displayed within the drivers instrument panel (dip) workshop f
  • 2062261/5 - SUSPENSION: Bentayga - air suspension warning light within the dip - dtc's P089200 - C104707 - C103B13 - evident within address 74. Customer statement: air suspension warning light within the dip workshop findings: one or a combination of the dtcs s
  • 2051187/9 - ENGINE AND ENGINE COOLING: Poor engine running complaints (misfires) petrol engines only. Customer statement / workshop findings: - poor engine running - reduced power - engine warning lamp illuminated - symptom related dtcs evident within the applicable engine
  • 2051045/8 - ELECTRICAL SYSTEM: Night vision camera washer jet nozzle leaking. Customer statement / workshop findings: washer fluid dripping/leaking from the night vision camera jet nozzle. Technical background: please note: the photographs shown within this tpi are n
  • 2070682/1 - ENGINE AND ENGINE COOLING: Loud ticking/clatter noise from the air conditioning compressor (hvac). Customer statement loud ticking/clatter noise can be heard from the front of the engine workshop findings the noise is from the air conditioning compressor technica
  • 2063729/3 - ELECTRICAL SYSTEM: Fitment of control modules from donor vehicles for test purposes. Technical background: if an issue is suspected for one of the control modules listed below: - onboard supply control unit (j519) - convenience system central control unit
  • 2055235.4 - FUEL SYSTEM, GASOLINE: Fuel tank internal fuel pump replacement - w12 tsi customer statement: -prior to replacing the fuel delivery module or fuel pump control units please refer to the information within this tpi
  • 2066591.2 - FUEL SYSTEM, GASOLINE: Dtc P263500 with symptom code -10061 - noise from within the fuel tank customer statement: -engine warning light illuminated within the dip
  • 2055321.4 - ENGINE AND ENGINE COOLING: Bentayga w12 - dtc 310b00 - low fuel pressure regulation customer statement: -engine stalling when the engine is started from cold (at idle)
  • 2065919.8 - ENGINE AND ENGINE COOLING: Coolant leaking from the mechanical coolant pump - low coolant level warning - engine overheating - dtc's evident customer statement: -coolant leaking from the mechanical coolant pump -coolant witness marks on the mechanical coolant pump
  • 2070519.1 - ELECTRICAL SYSTEM: Window lift switch is loose within the switch carrier and/or a rattle noise can be heard from the switch customer statement: -window lift switch is loose within the door aperture -or the window lift switch rattles when the door is close
  • 2055254.4 - ELECTRICAL SYSTEM: Top view/rear view camera - guidelines not visible customer statement: -guidelines not showing on display screen when reverse gear selected.
  • 2062095.3 - STEERING: Dtc's B14BF01 and /or B14A854 evident in address 0009 - steering column will not adjust customer statement: -steering column will not adjust in any direction
  • 2068946/2 - SUSPENSION: Bentley dynamic ride system warning displayed - dtc p0B2500: hybrid/ev battery "a" voltage low' stored (48 volt system). Customer statement / workshop findings: bentley dynamic ride system: fault displayed within the drivers instrument pa
  • 2060081.3 - FUEL SYSTEM, GASOLINE: Bentayga - fuel gauge - guided fault finding dtcs B103E1b and/or B10581b evident within address 0046 customer statement: -fuel gauge does not change during a long journey or after refueling the vehicle and does not show full after filling
  • 2063954.4 - ENGINE AND ENGINE COOLING: Engine warning light illuminated within the dip during acceleration - dtc P029900 evident - w12 tsi only customer statement: -engine warning light and (max engine speed 4000 rpm) warning evident within the dip during acceleration - warnin
  • 2053492.10 - SUSPENSION: Air spring fault finding guidelines customer statement: -the front and/or rear suspension appears to have dropped
  • 2055883.3 - ELECTRICAL SYSTEM: Epb warning light in dip - front doors power latch system intermittent - dtc U112300 within address 03 and address 46 customer statement: -electronic parking brake warning evident within the dip
  • 2046299.17 - BRAKES (PWS): Bentayga - 1.2khz - 1.4khz rear brake squeal customer statement: -squeal from the rear of the vehicle at low speed while braking
  • 2069912.1 - ELECTRICAL SYSTEM: My bentley connected app - pairing code is not functional customer statement: - the my bentley connected in car services personalisation feature does no longer function. The in car services personalisation function can be found by navigat
  • 2069806.1 - ENGINE AND ENGINE COOLING: Hvac refrigerent leakage - diagnosis guidelines customer statement: -hvac not cooling or hvac cooling less than expected
  • 2065919.7 - ENGINE AND ENGINE COOLING: Coolant leaking from the mechanical coolant pump -low coolant level warning - engine overheating - dtcs evident customer statement: -coolant leaking from the mechanical coolant pump -coolant witness marks on the mechanical coolant pump a
  • 2066143.5 - SERVICE BRAKES, HYDRAULIC: Fitment of rear brake calipers carriers for complaints relating to 3.4 khz rear brake squeal customer statement: -rear brake squeal (3.4khz) during brake application at low speed
  • 2051045.7 - ELECTRICAL SYSTEM: Night vision camera - washer jet leaking. Customer statement / workshop findings: washer fluid dripping/leaking from the night vision camera washer jet technical background: please note: the photographs shown within this tpi are based o
  • 2069493.1 - SUSPENSION: Right and/or left hand front rearmost lower suspension lever inner hydraulic mount replacement guidelines. Customer statement / workshop findings: the right and/or left hand front rearmost lower suspension lever inner hydraulic mounts are
  • 2048616.11 - STEERING: Creaking noise from the front suspension when maneuvering technical background: -the noise present in the sound file is caused by defective lower suspension lever - rear- hydraulic mounts. In order to reproduce the noise this bush must be
  • 2069107.1 - ENGINE AND ENGINE COOLING: Bentayga w12 - primary catalytic converter replacement - warranty labour operation time confirmation workshop findings: -the following dtcs are evident: -P042000: catalyst system, bank 1 efficiency below threshold -P042000: catalyst sys
  • 2069202.1 - STEERING: Dtc U112100 is evident following the replacement of the steering column combination switch (j527) customer statement: -the steering column combination switch (j527) has been replaced and dtc U112100 is evident and cannot be cleared
  • 2068981.1 - ELECTRICAL SYSTEM: Rear seat massage function not working customer statement: -the rear seat massage function is not working correctly -the massage function appears to be unresponsive/weak regardless of the setting/function selected
  • 2068829.1 - STRUCTURE: Rear lid or boot - water ingress diagnosis customer statement: -water ingress within the rear lid -water dripping from the rear lid -water ingress is evident within the boot -water in some isolated cases may be heard moving/sloshing fr
  • 2069159.1 - SUSPENSION: Foremost lower trailing arm bush leaking customer statement: -leakage found on the foremost lower trailing arm bush as shown in figures 1 and 2
  • 2055841.3 - STEERING: Dtc B145504 - temperature sensor steering wheel heater faulty - (passive sporadic) logged customer statement: -earl deactivation of the steering wheel heating function
  • 2052853.11 - STEERING: Clicking noises from the left and/or right front corners technical background: -raise a diss query -in order to accurately diagnose and repair customer reported clicking noises from the front corner(s) the measure section of this tpi con
  • 2065919.6 - ENGINE AND ENGINE COOLING: Coolant leaking from the mechanical coolant pump - low coolant level warning - engine overheating - dtc(s) evident customer statement: -coolant leaking from the mechanical coolant pump -coolant witness marks on the mechanical coolant pum
  • 2062622.2 - STRUCTURE: Water leak/wind noise diagnosis customer statement: -water leak/wind noise evident -the instructions within this tpi should be followed to assist in the diagnosis of water leaks or wind noise.
  • 2036678.5 - ELECTRICAL SYSTEM: Speaker replacement - diagnostic checks technical background: -there have been instances where door speakers have been changed under warranty for the complaint of sound distortion, yet when tested by ourselves and the supplier, no fault c
  • 2053348.10 - ENGINE AND ENGINE COOLING: W12 engine management light on- turbocharger speed sensor dtcs stored workshop findings: -one or a combination of the following dtcs may be evident (with no specific symptom codes) -P259500: turbocharger speed sensor (b) - circuit low -
  • 2061582.7 - ELECTRICAL SYSTEM: Driver/passenger doors creak on close - bentayga customer statement: -driver and/or passenger door creak during the (power close) function.
  • 2054210.4 - VISIBILITY: Noises from panoramic sun roof customer statement: -noises from the panoramic sun roof when driving. The noises occur mainly when the sun roof is closed
  • 2046299.16 - SERVICE BRAKES, HYDRAULIC: Bentayga - 1.2khz-1.4khz rear brake squeal customer statement: -squeal from the rear of the vehicle at low speed while braking
  • 2051893.4 - ENGINE AND ENGINE COOLING: Overheat condition - dtc logged for air in the system or dtc P218100 - cooling system performance with symptom code 8113 customer statement: -engine coolant overheat condition
  • 2065919.5 - ENGINE AND ENGINE COOLING: Coolant leaking from the mechanical coolant pump - low coolant level warning - engine overheating - dtc's evident customer statement: -coolant leaking from the mechanical coolant pump -coolant witness marks on the mechanical coolant pump
  • 2068946.1 - ENGINE AND ENGINE COOLING: Bentley dynamic ride system warning deployed - dtc p0B2500: hybrid/ev battery (a) voltage low stored customer statement: -bentley dynamic ride system: fault displayed within the drivers instrument panel (dip) technical background: -poss
  • 2055321.3 - ENGINE AND ENGINE COOLING: Bentayga w12 - dtc 310b00 - low fuel pressure regulation customer statement: -engine stalling when the engine is started from cold (at idle) -or after a delayed cold start
  • 2055693.3 - SUSPENSION: Unable to run basic settings within the adaptive suspension control unit (j775) customer statement: -unable to run basic setting (full process + rebound end stops) after a new adaptive air suspension control unit has been fitted or work h
  • 2055540.3 - STEERING: Rumble noise and/or floor pan/steering column vibration customer statement: -floor pan or steering column/steering wheel vibration when maneuvering/steering at slow speeds with steering wheel input
  • 2059392.3 - ENGINE AND ENGINE COOLING: Bentayga - pdc system not working or pdc system false detection workshop findings: -parking aid sensor range/performance dtcs evident within numerous control units
  • 2055883.2 - PARKING BRAKE: Epb warning light in the dip - front door/s power latch system intermittent - dtc U112300 within address 03 and address 46 customer statement: -electronic parking brake warning evident within the dip
  • 2045686.5 - ENGINE AND ENGINE COOLING: Bentayga - engine oil pressure warning customer statement: -low oil pressure warning illuminated in the driver instrument panel as shown in figure 1 and event code P15AA00 is evident in one or both of the engine control modules
  • 2065197.2 - SUSPENSION: Squeaking/creaking noises from the front axle and/or leaks at the lower ball joint/s customer statement: -a leak is visible at the boot of the lower ball joint (grease emerging) however the boot does not show any damage
  • 2048616.10 - SUSPENSION: Creaking noise from the front suspension when maneuvering technical background: -the noise present in the sound file is caused by defective lower suspension lever - rear - hydraulic mounts. In order to reproduce the noise this bush must b
  • 2064779.2 - SUSPENSION: Creaking/squeak noise from the front suspension (upper inner level bushes) technical background: -the noise present in the sound file is caused by defective upper inner level bush/bushes. The noise can appear in the following possible sce
  • 2064779.2 - SUSPENSION: Creaking/squeak noise from the front suspension (upper inner level bushes) technical background: -the noise present in the sound file is caused by defective upper inner level bush/bushes. The noise can appear in the following possible sce
  • 2064404.2 - BRAKES (PWS): Brake pedal clicking after the vehicle pulls away (following initial engine start) customer statement: -complain of the brake pedal clicking shortly after vehicle start up/drive away (following engine start) once the vehicle reaches 20kmh
  • 2062261.4 - SUSPENSION: Bentayga - air suspension warning light within the dip - dtcs P089200 - C104707 - C103B13 evident within address 74 customer statement: -air suspension warning light within the dip
  • 2046299.15 - BRAKES (PWS): Bentayga - 1.2khz-1.4khz brake squeal customer statement: -squeal from the rear of the vehicle at low speed while braking. Technical background: -while braking at low speed, a vibration of 1.2 to 1.4 khz can be produced by the friction
  • 2065919.4 - ENGINE AND ENGINE COOLING: Water leaking from the mechanical water pump- low coolant level warning displayed - w12 tsi customer statement/workshop findings: -coolant leaking from the mechanical coolant pump -coolant witness mark on the mechanical coolant pump alth
  • 2053350.4 - ENGINE AND ENGINE COOLING: W12 - oil leak from engine technical background: -the breather return line and the oil dipstick tube o- rings can split causing an external oil leak. -this can be diagnosed as the engine sump leaking
  • 2049586.11 - ENGINE AND ENGINE COOLING: Misfiring, w12 tsi - excessive carbon build up cylinder leakage customer statement: -emission control warning signal displayed, engine misfire workshop findings: -event entries in engine control unit relating to cylinder misfires- exces
  • 2053348.9 - ENGINE AND ENGINE COOLING: W12 engine management light on - turbocharger speed sensor dtcs stored customer statement: -engine management light is evident within the dip
  • 2053351.8 - ENGINE AND ENGINE COOLING: Buzzing noise from engine area customer statement: -buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. -the noise cannot be heard from inside the cabin or outside of the vehicle in normal circ
  • 2051187.8 - ENGINE AND ENGINE COOLING: Poor engine running complaints (misfires) petrol engines only customer statement: -poor engine running, reduced power, engine warning lamp illuminated.
  • 2053429.5 - ENGINE AND ENGINE COOLING: Emission control system lamp illuminated dtc P044100 evident customer statement: -emission control system warning lamp illuminated within the driver information panel (dip) in conjunction with dtc - P044100: evap emission contr.Sys.Incorr
  • 2028808.6 - ENGINE AND ENGINE COOLING: All 12my engine oil- service info: engine oil - specific oil type and oil consumption reference, technical background: -the use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately
  • 2064337.2 - ENGINE AND ENGINE COOLING: Usage of e10 fuel customer statement: -in the event a customer asks if e10 fuel can be used, the operative must refer to the technical background section of this tpi
  • 2066236.2 - ELECTRICAL SYSTEM: Unintended sounding of the alarm siren - following activation of the ignition or whilst the vehicle is left standing customer statement: -the following dtcs could also be evident within the diagnostic address 0046 and/or 00bb and/or 00bc
  • 2063651.2 - WHEELS: Tyre tread/sidewall crack(s) customer statement: -cracks evident in the sidewall and/or tread pattern technical background: -the issue is mainly evident on vehicles with very low usage this is a result of the tyre compound hardening du
  • 2061195.2 - ELECTRICAL SYSTEM: Telephone functionality complaint- minimum standards required for analysis of concerns customer statement: -the feedback method within this tpi is required should a complaint of telephone functionality and/or quality be reported.
  • 2053177.18 - ENGINE AND ENGINE COOLING: All vehicle variants - spurious dtc list customer statement: -customers will not be aware of any fault codes -workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of other investigations o
  • 2056407.4 - STEERING: Running gear - noise identification customer statement: -noise complaint from the suspension and/or steering
  • 2063017.2 - WHEELS: Road wheel inspection procedure: customer statement: in the event of a complaint is received regarding road wheel/s condition for example: -scratches -corrosion -damage -blemishes -chipping
  • 2051046.6 - ELECTRICAL SYSTEM: Night vision camera- washer jet leaking customer statement: -washer fluid dripping/leaking from the night vision camera washer jet
  • 2055036.6 - ELECTRICAL SYSTEM: My bentley - connected services technical background: -most queries and complaints regarding my bentley connected services can be resolved by contacting my bentley support rather than raising a diss technical query. My bentley support hav
  • 2058423.9 - ENGINE AND ENGINE COOLING: New continental gt/gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life - w12 only customer statement: -warning on the driver instrument panel (dip) - oil pressure too low -dtcs relating to oil pressure
  • 2063410.4 - ELECTRICAL SYSTEM: Infotainment main unit (5f/j794) fault finding/diagnosis procedure customer statement: issue suspected with the infotainment main unit (5f/j794) -mmi screen image flickers or goes blank -no response to selection -audio cuts-out
  • 2051519.11 - ENGINE AND ENGINE COOLING: Hvac operation issues/hvac motor defect dtcs logged customer statement: -hvac operation issues and hvac motor defect (dtcs) evident within address 08 - climatronic control unit, the dtcs can be static or sporadic (intermittent)
  • 2050542.6 - ELECTRICAL SYSTEM: Body/equipment: front exterior lighting steamed up/leaks customer statement: -the lenses of the headlights/front fog lamps are steamed up/damp from the inside with minor drips
  • 2057978.6 - ENGINE AND ENGINE COOLING: Engine lubricating oil - replenishment customer statement: -engine lubricating oil lamp illuminated on drivers instrument panel -engine lubricating oil requires "topping up" between services
  • 2061566.4 - ELECTRICAL SYSTEM: During pdi - unable to complete the set-up of connected services customer statement: -unable to complete set-up of connected services at pdi and/or the sos led in roof console is either lit red or flashing red and/or the test call is unab
  • 2051562.10 - ELECTRICAL SYSTEM: 12 volt - battery test instruction technical background: -for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be raised prior to battery replacement, refer to the instructions within the measur
  • 2060223.5 - STEERING: During pdi - steering wheel vibration and/or steering wheel out of alignment is evident customer statement: -vehicle is pulling to the left or right -steering wheel vibration -general vehicle geometry concerns
  • 2067647.2 - ELECTRICAL SYSTEM: Rse table replacement instructions customer statement: -when replacing an rse tablet on either side, the screen will initially be locked with a component protection warning displayed.
  • 2061582.6 - ELECTRICAL SYSTEM: Driver/passenger door/s creak on close - bentayga customer statement: -driver and/or passenger door creak during the "power close" function
  • 2051187.7 - ENGINE AND ENGINE COOLING: Poor engine running complaints (misfires) petrol engines only customer statement: -poor engine running, reduced power, engine warning lamp illuminated.
  • 2051562.9 - ELECTRICAL SYSTEM: 12 volt- battery condition checks. Technical background for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be raised prior to battery replacement, refer to the instructions within the measure
  • 2065919.3 - ENGINE AND ENGINE COOLING: Water leaking from the mechanical water pump- low coolant level warning displayed customer statement: -coolant leaking from the mechanical coolant pump -coolant witness mark on the mechanical coolant pump although coolant is not leaking/
  • 2066143/4 - SERVICE BRAKES, HYDRAULIC: Fitment of rear brake caliper carrier for complaints relating to 3.4 khz rear break squeal customer statement: -rear brake squeal (3.4 khz) during brake application at low speed.
  • 2053492/8 - SUSPENSION: Air spring fault finding customer statement: -the front and/or rear suspension appears to have dropped technical background: -bentley vehicles which are applicable to this tpi are fitted with air springs as part of the suspension system
  • 2053348/7 - ENGINE AND ENGINE COOLING: W12 engine management light on - turbocharger speed sensor dtcs stored customer statement: -engine management light is evident within the dip technical background: -the operative should lease with the customer to clarify the driving con
  • 2066040/2 - ENGINE AND ENGINE COOLING: Oil leak from the oil separator/breather connection - intake manifold whistle - emission control warning within the dip customer statement: -emission control warning within the dip technical background: -refer to the measure section of
  • 2053177/17 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list. Customer statement / workshop findings: -customers will not be aware of any fault codes -workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of o
  • 2062626/3 - ENGINE AND ENGINE COOLING: Dtcs stored for all cylinders on bank 1 or all cylinders on bank 2 - w12 tsi engine derivative. Customer statement / workshop findings: -dtcs stored for all cylinders on bank 1 or all cylinders on bank 2 including multiple cylinder misfir
  • 2067538/1 - ELECTRICAL SYSTEM: Bentayga, mulsanne and new flying spur - rear entertainment tablet - battery replacement. Customer statement / workshop findings: message on bentley rear entertainment tablet - the battery is defective please contact your bentley dealer
  • 2052853/10 - SERVICE BRAKES, HYDRAULIC: Clicking noises from the left and/or right front corner(s). Customer statement / workshop findings: clicking noises from the left and/or right front corner(s) technical background: in order to accurately diagnose and repair customer rep
  • 2051965/3 - ELECTRICAL SYSTEM: Bentley dynamic ride system warning displayed- dtc p0B2500: hybrid/ev battery a voltage low stored. Customer statement / workshop findings: bentley dynamic ride system: fault displayed within the drivers instrument panel (dip) workshop fi
  • 2054862/9 - EQUIPMENT ADAPTIVE/MOBILITY: Front brake squeal - 1.5 khz to 2.0 khz. Customer statement / workshop findings: front brake squeal with a frequency of 1.5 khz to 2.0 khz technical background: modified front brake calipers and modified front brake disc guard plates ar
  • 2046299/14 - EQUIPMENT: Bentayga - 1.2khz - 1.4khz rear brake squeal. Customer statement / workshop findings: squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be
  • 2058423/8 - EQUIPMENT: New continental gt/gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life. Customer statement / workshop findings: warning on the driver instrument panel (dip) - oil pressure too low dtcs relating to oil p
  • 2052853/9 - SERVICE BRAKES, HYDRAULIC: Clicking noises from the left and/or right front corner(s). Customer statement / workshop findings: clicking noises from the left and/or right front corner(s) technical background: in order to accurately diagnose and repair customer rep
  • 2055036/5 - ELECTRICAL SYSTEM: My bentley - connected services. Customer statement / workshop findings: complaints relating to my bentley connected services. Technical background: most queries and complaints regarding my bentley connected services can be resolved by
  • 2066591/1 - ELECTRICAL SYSTEM: Dtc P263500 with symptom code -10061 - noise from within the fuel tank. Customer statement - engine warning light illuminated within the dip and/or - drive system fault warning within the dip (figure 1) workshop findings - dtc P263500 -
  • 2054862/8 - SERVICE BRAKES, HYDRAULIC: Front brake squeal - 1.5 khz to 2.0 khz. Customer statement / workshop findings front brake squeal with a frequency of 1.5 khz to 2.0 khz technical background: modified front brake callipers and modified front brake disc guard plates ar
  • 2065398/2 - ELECTRICAL SYSTEM: W12 tsi - engine mil light illuminated with numerous dtc's within 0001 including - P032700 and/or P033200. Customer statement: - mil light displayed - engine not refined when running workshop findings the two most common dtcs are as fol
  • 2052785/7 - SERVICE BRAKES, HYDRAULIC: Brake noise identification. Customer statement: noise complaint from the braking system. Workshop findings: the noise can be reproduced and clearly assigned to the braking system. Service: note: for correct diagnosis and repair the at
  • 2062080/5 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Bentayga v8 kovomo and v6 (hybrid) - fuel pressure regulation. Customer statement / workshop findings: check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below: -P310B00 with symp
  • 2059392/2 - ELECTRICAL SYSTEM: Bentayga - pdc system not working or pdc system false detection. Customer statement / workshop findings: - pdc system not working or pdc system false detection - warning evident within the dip workshop findings: - parking aid sensor ra
  • 2054862/7 - BRAKES (PWS): Front brake squeal - 1.8 khz to 1.9 khz. Customer statement / workshop findings: front brake squeal with a frequency of 1.8 khz to 1.9 khz technical background: modified front brake calipers and modified front brake disc guard plates ar
  • 2066236/1 - EXTERIOR LIGHTING: Unintended sounding of the alarm siren - following activation of the ignition or whilst the vehicle is left standing. Customer statement / workshop findings: unintended sounding of the alarm siren following activation of the ignition or
  • 2066580/1 - BRAKES (PWS): Odour emanating from the front wheel arches/front wheels - odour is also evident within the cabin. Customer statement / workshop findings: - undesirable odour emanating from the front wheel arches, the issue occurs after the vehicle has r
  • 2066040/1 - ELECTRICAL SYSTEM: Oil leak from the oil separator/breather connection - intake manifold whistle - emission control warning within the dip. Customer statement / workshop findings: - emission control warning within the dip and/or - whistling noise(s) from t
  • 2058423/7 - ELECTRICAL SYSTEM: New continental gt / gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life. Customer statement / workshop findings: warning on the driver instrument panel (dip) - oil pressure too low dtcs relating to oil
  • 2046299/13 - SERVICE BRAKES, HYDRAULIC: Bentayga - 1.2khz - 1.4khz rear brake squeal. Customer statement / workshop findings squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be
  • 2065567/1 - STRUCTURE: Front wing flying b detached, loose and/or rattling noise from the front wing(s). Customer statement / workshop findings the front wing flying b is loose/rattling or the front wing flying b is detached from the front wing. Measure in t
  • 2065398/1 - ELECTRICAL SYSTEM: W12 tsi - engine mil light illuminated with numerous dtcs within 0001 including - P032700 and/or P033200. Customer statement - mil light displayed - engine not refined when running workshop findings the two most common dtcs are as follo
  • 2065604/1 - EQUIPMENT: Suspicion that control units or services have been influenced by third parties. Customer statement / workshop findings: in the event a customer complaint is received relating to a suspicion that control units or services have been influen
  • 2051045/4 - EQUIPMENT: Night vision camera - washer jet leaking. Customer statement / workshop findings: washer fluid dripping/leaking from the night vision camera washer jet. Technical background: please note: the photographs shown within this tpi are based
  • 2063410/3 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Infotainment main unit (5f / j794) fault finding/diagnosis procedure. Customer statement / workshop findings issue suspected with the infotainment main unit (5f / j794) - for example: - mmi screen image flickers or goes blank - no respo
  • 2065197/1 - POWER TRAIN: Squeaking/creaking noises from the front axle and/or leaks at the lower ball joint/s. Customer statement / workshop findings: squeaking/creaking noises when steering/manoeuvring or when the suspension compresses and/or: a leak is visible
  • 2052853/8 - SERVICE BRAKES, HYDRAULIC: Clicking noises from the left and/or right front corner(s). Customer statement / workshop findings: clicking noises from the left and/or right front corner(s) technical background: in order to accurately diagnose and repair customer rep
  • 2062261/3 - ELECTRICAL SYSTEM: Bentayga - air suspension warning light within the dip - dtcs P089200 - C104707 - C103B13 - evident within address 74. Customer statement / workshop findings: air suspension warning light within the dip workshop findings: one or a combin
  • 2058411/4 - SEAT BELTS: Seat belt buckle stop button - missing, condition: seat belt buckle stop button missing technical background: the seat belt buckle stop button should be evident as shown in figure 1. Should the seatbelt be as shown in figure 2 (buckle
  • 2064579/1 - ELECTRICAL SYSTEM: Bentayga - dtc C11C613 - air suspension warning displayed in driver instrument panel. Customer statement / workshop findings: air suspension system warning displayed in the driver instrument panel (dip) workshop findings dtc C11C613 (sym
  • 2064779/1 - STRUCTURE: Customer statement: creaking/squeak noise from the front suspension. Workshop findings: defective upper inner lever bush. Technical background verify that the customer complaint matches the sound file within the bentley hub reference
  • 2064582/1 - SUSPENSION: Vehicle sitting low on one or more corners when static with no relevant dtcs stored. Customer statement / workshop findings - vehicle sitting low on one or more corners when static - no relevant dtcs are evident technical background: r
  • 2051562/8 - ELECTRICAL SYSTEM: 12 volt - battery condition checks. Customer statement / workshop findings: 12 volt battery test instruction technical background: for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be rais
  • 2053492/7 - SUSPENSION: Air spring fault finding. Customer statement / workshop findings: the front and/or rear suspension appears to have dropped. Technical background: the list of bentley vehicles below are fitted with air springs as part of the suspension s
  • 2053429/4 - ELECTRICAL SYSTEM: Emission control system lamp illuminated - dtc P044100 evident. Customer statement / workshop findings: emission control system warning lamp illuminated (figure 1) within the driver information panel (dip) in conjunction with dtc - P04410
  • 2064469/1 - STRUCTURE: Bentayga - rear window blinds do not fully retract. Customer statement / workshop findings: rear window blind/s do not fully retract (jammed)
  • 2054599/8 - EXTERIOR LIGHTING: Customer statement / workshop findings: headlamp operation issues technical background: dtcs evident within the left light control unit (diagnostic address d6) and/or the right light control unit (diagnostic address d7) there are numer
  • 2053351/7 - STRUCTURE: Buzzing noise from engine area. Customer statement / workshop findings workshop findings: buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or
  • 2057978/5 - ELECTRICAL SYSTEM: Engine lubricating oil - replenishment. Customer statement / workshop findings engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services. Technical background: in or
  • 2052785/6 - SERVICE BRAKES, HYDRAULIC: Brake noise identification. Customer statement / workshop findings: noise complaint from the braking system. Workshop findings: the noise can be reproduced and clearly assigned to the braking system. Technical background brake noises
  • 2053177/16 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list. Customer statement / workshop findings customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of othe
  • 2063410/2 - EQUIPMENT: Infotainment main unit (5f / j794) fault finding/diagnosis procedure customer statement / workshop findings: issue suspected with the infotainment main unit (5f / j794) - for example: -mmi screen image flickers or goes blank - no respon
  • 2057841/3 - STRUCTURE: Windscreen replacement criteria whilst under manufacturers warranty customer statement / workshop findings: windscreen cracked/damaged technical background: please refer to the instructions within the measure section of this tpi in the
  • 2056582/4 - STRUCTURE: Interior trim - creak and rattle - noise identification customer statement: noise complaint from the interior workshop findings: the noise can be reproduced and clearly assigned to the interior prior to starting the instructions withi
  • 2051562/7 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: 12 volt - battery condition checks. Customer statement / workshop findings: 12 volt battery test instruction technical background: for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be rais
  • 2050542/5 - EQUIPMENT: Service info: body/equipment: front exterior lighting steamed up/leaks. Customer statement / workshop findings customer statement: 1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp f
  • 2050334/7 - ENGINE AND ENGINE COOLING: Ticking noise from engine bay. Customer statement / workshop findings: ticking noise emanating from rear of bank 1 cylinder head technical background: noise from failed vacuum pump. Measure: a specific vacuum pump failure is known to
  • 2049586/8 - ELECTRICAL SYSTEM: Misfiring, w12 tsi - excessive carbon build up cylinder leakage. Customer statement / workshop findings: customer statement: emission control warning signal displayed, engine misfire workshop findings: event entries in engine control uni
  • 2036678/4 - ELECTRICAL SYSTEM: Speaker replacement - diagnostic checks. Customer statement / workshop findings: audio output from speakers is distorted technical background: there have been instances where door speakers have been changed under warranty for the compla
  • 2033864/6 - WHEELS: Customer statement / workshop findings: unable to remove accessory valve caps, figure 1 shows an example of the caps. Technical background: we have observed instances where the caps have been difficult to remove once fitted, the issue is
  • 2028808/5 - ENGINE AND ENGINE COOLING: Service info: engine oil specific oil type and oil consumption reference. Customer statement / workshop findings: engine oil level requires top up between services technical background: the use of the correct oil for each engine type i
  • 2064404/1 - SERVICE BRAKES, HYDRAULIC: Brake pedal clicking after the vehicle pulls away (following initial engine start). Customer statement / workshop findings: complaint of the brake pedal clicking shortly after vehicle start up/drive away (following engine start) once the
  • 2051519/9 - VISIBILITY: Hvac operation issues/hvac motor defect dtcs logged. Customer statement / workshop findings: hvac operation issues and hvac motor defect (dtcs) evident within address 08 climatronic control unit, the dtcs can be static or sporadic (inter
  • 2051219/6 - ELECTRICAL SYSTEM: W12 tsi camshaft phaser position related dtc. Customer statement / workshop findings: customer reporting emission control warning indicator displayed. Engine running rough.
  • 2051187/6 - ELECTRICAL SYSTEM: Poor engine running complaints (misfires) petrol engines only. Customer statement / workshop findings: poor engine running, reduced power, engine warning lamp illuminated. Technical background: technical product information (tpi) to ass
  • 2063406/2 - SERVICE BRAKES, HYDRAULIC: Rear brake squeal (5 khz) non csic brakes only. Customer statement / workshop findings at low speed, during low braking force application, the rear brakes can produce a high frequency noise (5khz). Measure 1) follow the brake noise iden
  • 2056407/3 - SUSPENSION: Running gear - noise identification. Customer statement: noise complaint from the suspension and/or steering workshop findings: the noise can be reproduced and clearly assigned to the suspension system from either of the axles and/or
  • 2055321/2 - ELECTRICAL SYSTEM: Bentayga w12 - dtc 310b00 - low fuel pressure regulation. Customer statement / workshop findings: engine stalling when the engine is started from cold (at idle) or after a delayed cold start. These issues can trigger dtc 310b00: low fuel
  • 2053348/4 - ELECTRICAL SYSTEM: W12 engine management light on - turbocharger speed sensor dtcs stored. Customer statement / workshop findings - the engine management light is on. Workshop findings: the customer statement can be reproduced. Either of the following dtc
  • 2055235/3 - FUEL SYSTEM, GASOLINE: Fuel tank internal fuel pump replacement - w12 tsi. Customer statement / workshop findings: prior to replacing the fuel delivery module or fuel pump control units please refer to the information within this tpi this tpi is applicable for
  • 2054862/6 - SERVICE BRAKES, HYDRAULIC: Front brake squeal - 1.8 khz to 1.9 khzcustomer statement / workshop findings front brake squeal with a frequency of 1.8 khz to 1.9 khz technical background modified front brake callipers and modified front brake disc guard plates are av
  • 2048616/9 - SUSPENSION: Creaking noise from the front suspension when manoeuvring. Customer statement / workshop findings: creaking noise from the front suspension when manoeuvring technical background verify that the customer complaint matches the sound file
  • 2063891/1 - ELECTRICAL SYSTEM: Bentayga - dtc C103129 - air suspension warning displayed in driver instrument panel. Customer statement / workshop findings: air suspension system warning displayed in the driver instrument panel (dip) technical background: diagnostic
  • 2062261/2 - ELECTRICAL SYSTEM: Bentayga - air suspension warning light within the dip - dtcs P089200 - C104707 - C103B13 - evident within address 74. Customer statement: air suspension warning light within the dip workshop findings: one or a combination of the dtcs sh
  • 2046299/12 - SERVICE BRAKES, HYDRAULIC: Bentayga - 1.2 - 1.4khz rear brake squeal customer statement / workshop findings: squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be pro
  • 2046299/11 - SERVICE BRAKES, HYDRAULIC: Bentayga - 1.2 - 1.4khz rear brake squeal customer statement / workshop findings: squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be pro
  • 2052394/13 - LATCHES/LOCKS/LINKAGES: Customer statement / workshop findings driver or passenger door creak during the close function technical background: refer to the vehicle repair history to check and confirm any previous work done regarding door latch replacement noting
  • 2052394/12 - LATCHES/LOCKS/LINKAGES: Driver/passenger door latch creak on close. Customer statement / workshop findings driver or passenger door creak during the close function technical background: refer to the vehicle repair history to check and confirm any previous work
  • 2063602/1 - ELECTRICAL SYSTEM: Removal of the google earth service, customer statement / workshop findings: the google earth function is no longer available. Technical background: the google earth feature has been removed by google, the function is no longer availabl
  • 2063729/1 - ELECTRICAL SYSTEM: Fitment of control modules from donor vehicles for test purposes. Customer statement / workshop findings: refer to the technical background section before considering the fitment of control modules from donor vehicles for test purposes t
  • 2063651/1 - WHEELS: Tyre tread/sidewall crack(s). Customer statement / workshop findings: cracks evident in the sidewall and/or tread pattern (see the examples in figures 1 and 2 showing cracks within the tread pattern). The issue is mainly evident on vehic
  • 2060418/2 - ENGINE AND ENGINE COOLING: Vehicle vibration / humming at idle - active engine mount leak - active engine mount replacement. Customer statement / workshop findings: vehicle vibration / humming noise at idle. Technical background: right hand active engine mount (a
  • 2063297/1 - ENGINE AND ENGINE COOLING: Static dtcs C113107 and or C113207 evident within diagnostic address 00ba. Customer statement / workshop findings the following static dtcs are evident following the fitment of replacement active engine mounts and/or the active engine mou
  • 2063240/1 - STRUCTURE: Creaking noise from the rear seats (5 and 7 seat variants only). Customer statement / workshop findings: noise/creak from the rear seat/s at speeds up to 70 mph and/or creaking from rear seat/s between 0-20 mph during gentle acceleratio
  • 2063406/1 - SERVICE BRAKES, HYDRAULIC: Rear brake squeal (5 khz) non csic brakes only. Customer statement / workshop findings at low speed, during low braking force application, the rear brakes can produce a high frequency noise (5khz). Measure 1) follow the brake noise iden
  • 2053177/15 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list. Customer statement / workshop findings: customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of oth
  • 2063410/1 - ELECTRICAL SYSTEM: Infotainment main unit (5f / j794) fault finding/diagnosis procedure. Customer statement / workshop findings: issue suspected with the infotainment main unit (5f / j794) - for example: - mmi screen image flickers or goes blank - no resp
  • 2054862/5 - BRAKES (PWS): Front brake squeal - 1.8 khz to 1.9 khz customer statement / workshop findings: front brake squeal with a frequency of 1.8 khz to 1.9 khz technical background: modified front brake calipers and modified front brake disc guard plates are
  • 2046299/10 - BRAKES (PWS): Bentayga - 1.2 - 1.4khz rear brake squeal customer statement / workshop findings: squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be pro
  • 2053177/14 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list. Customer statement / workshop findings: customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of oth
  • 2063017/1 - WHEELS: Road wheel inspection procedure: in the event a complaint is received regarding road wheel/s condition for example: - scratches - corrosion - damage - blemishes - chipping please refer to the onward instructions. Technical backgroun
  • 2062219/1 - FORWARD COLLISION AVOIDANCE: Mmi sub menu software revision - bentayga (sc 21/05) technical background: safeguard sub menu warning option is incorrectly shown within the mmi screen. Remedy: software update available for the airbag control module address 15, once c
  • 2062626/1 - ELECTRICAL SYSTEM: Dtcs stored for all cylinders on bank 1 or all cylinders on bank 2 - w12 tsi engine derivative. Customer statement / workshop findings: - dtcs stored for all cylinders on bank 1 or all cylinders on bank 2 including multiple cylinder misfi
  • 2060458/2 - STRUCTURE: Water ingress onto the front reading light. Customer statement / workshop findings: water drips from the front interior light. The water drips directly from the electric drive of the front sun roof motor. Technical background: a water d
  • 2060081/2 - ELECTRICAL SYSTEM: Bentayga - fuel gauge - guided fault finding dtcs B103E1b and/or B10581b evident within address 0046. Customer statement: fuel gauge does not change during a long journey or after refuelling the vehicle and does not show full after fillin
  • 2044536/9 - STRUCTURE: Bentayga deployable sill step malfunction. Customer statement / workshop findings: deployable sill step accessory malfunctions. Technical background: this tpi is specifically written to record key information, reach a logical diagnosis
  • 2062622/1 - STRUCTURE: Water leak/wind noise diagnosis. Customer statement / workshop findings: water leak/wind noise evident technical background: the instructions within the measure section should be followed to assist in the diagnosis of water leaks or win
  • 2058764/2 - ELECTRICAL SYSTEM: Bentayga - control unit for fuel pump (sc 20/05). Technical background: fuel pump control unit 4m0 906 093k has been superseded by fuel pump control unit 4m0 906 093n, however, this change is not currently applicable to bentley. A small q
  • 2055235/2 - FUEL SYSTEM, GASOLINE: Fuel tank internal fuel pump replacement - w12 tsi. Customer statement / workshop findings: prior to replacing the fuel delivery module or fuel pump control units please refer to the information within this tpi. This tpi is applicable fo
  • 2062338/1 - STRUCTURE: Bentayga front door trim - alignment pin. Customer statement / workshop findings: the alignment pin used to locate the front door trim panel is broken (figure 1). Measure: the front alignment pin is required to aid alignment of the door
  • 2062261/1 - ELECTRICAL SYSTEM: Bentayga - air suspension warning light within the dip - dtc P089200 symptom code 3145792 - evident within address 74. Customer statement: air suspension warning light within the dip workshop findings: P089200 symptom code 3145792 - tc
  • 2053931/4 - ELECTRICAL SYSTEM: Unable to stream infotainment media to the rear seat entertainment system. Customer statement / workshop findings unable to stream media to the rear seat entertainment system from the infotainment system technical background the ability
  • 2053931/3 - ELECTRICAL SYSTEM: Unable to stream infotainment media to the rear seat entertainment system. Customer statement / workshop findings: unable to stream media to the rear seat entertainment system from the infotainment system technical background: the abili
  • 2046299/9 - BRAKES (PWS): Bentayga - 1.2 - 1.4khz rear brake squeal. Customer statement / workshop findings squeal from the rear of the vehicle at low speed while braking. Technical background while braking at low speed, a vibration of 1.2 to 1.4 khz can be prod
  • 2061757/1 - ELECTRICAL SYSTEM: Dtc B2000f2: faulty control module (symptom code 4102) and/or night vision warning light evident within the (dip). Customer statement night vision warning lamp (figure 1) is evident with the drivers information panel (dip). Measure 1) c
  • 2061739/1 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Tpms - warning within the drivers information panel (dip). Customer statement / workshop findings yellow tyre pressure monitoring system (tpms) warning light is evident with the drivers information panel (dip) the warning is evident when
  • 2052394/11 - LATCHES/LOCKS/LINKAGES: Driver/passenger door power latch creak on close. Customer statement / workshop findings: driver or passenger door creak during the power latch close function technical background: refer to the measure section of this tpi measure: ens
  • 2060223/3 - EQUIPMENT ADAPTIVE/MOBILITY: During pdi - steering wheel vibration and/or steering wheel out of alignment is evident. Customer statement / workshop findings: very important: this tpi is only applicable to vehicles which have the following issues found during the pre
  • 2046299/8 - BRAKES (PWS): Bentayga - 1.2 - 1.4khz rear brake squeal. Customer statement / workshop findings: squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be pr
  • 2046299/7 - BRAKES (PWS): Bentayga - 1.2 - 1.4khz rear brake squeal. Customer statement / workshop findings squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be pro
  • 2061195/1 - ELECTRICAL SYSTEM: Telephone functionality complaint - minimum standards required for analysis of concerns. Customer statement / workshop findings: the feedback method within this tpi is required should a complaint of telephone functionality and/or quality
  • 2051562/6 - ELECTRICAL SYSTEM: All models - 12 volt battery condition checks. Technical background for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be raised prior to battery replacement, refer to the instructions within
  • 2053177/13 - EQUIPMENT: All vehicle variants - spurious dtc list. Customer statement / workshop findings customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of othe
  • 2058173/2 - EQUIPMENT: Electrical switch replacement guidelines. Customer statement/workshop findings: electrical switch suspected as defective this tpi is not applicable to suspected faulty control units or any component related to the passive restraint syste
  • 2058586/2 - EQUIPMENT: Bentayga and mulsanne - rear entertainment tablet - battery replacement. Customer statement / workshop findings: message on bentley rear entertainment tablet: the battery is defective please contact your bentley dealer. Technical backgr
  • 2051519/7 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Hvac operation issues/hvac motor defect dtcs logged. Customer statement/workshop findings: hvac operation issue and hvac motor defect (dtcs) evident within address 08 climatronic control unit, the dtcs can be static or sporadic, for exa
  • 2058411/2 - EQUIPMENT: Seat belt buckle stop button - missing. Customer statement / workshop findings: seat belt buckle stop button missing technical background: the seat belt buckle stop button should be evident as shown in figure 1
  • 2054599/6 - EXTERIOR LIGHTING: Headlamp operation issues. Customer statement / workshop findings: headlamp operation issues technical background: dtcs evident within the left light control unit (diagnostic address d6) and/or the right light control unit (diagnostic a
  • 2053351/6 - ENGINE AND ENGINE COOLING: Buzzing noise from engine area. Customer statement / workshop findings workshop findings: buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or
  • 2049586/7 - EQUIPMENT: Misfiring, w12 tsi - excessive carbon build up cylinder leakage. Customer statement/workshop findings: customer statement: emission control warning signal displayed, engine misfire workshop findings: event entries in engine control unit
  • 2057978/4 - EQUIPMENT: Engine lubricating oil - replenishment. Customer statement / workshop findings: engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services. Technical background: in or
  • 2050334/6 - EQUIPMENT: Ticking noise from engine bay. Customer statement/workshop findings: ticking noise emanating from rear of bank 1 cylinder head technical background: noise from failed vacuum pump
  • 2051553/2 - ELECTRICAL SYSTEM: Bentayga w12 - bentley dynamic ride system fault displayed in driver instrument panel. Technical background: diagnostic trouble code/s (dtcs) stored in the battery energy control module 2 (super capacitor) the following dtcs relating to h
  • 2060823/1 - EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS: Radio: reception complaints. Customer statement / workshop findings: all complaints which are related to radio reception issues technical background: complaints about the radio reception can have many causes. The radio reception strengt
  • 2054599/5 - EXTERIOR LIGHTING: Headlamp operation issues. Customer statement / workshop findings: headlamp operation issues technical background: dtcs evident within the left light control unit (diagnostic address d6) and/or the right light control unit (diagnostic a
  • 2060418/1 - ENGINE AND ENGINE COOLING: Vehicle vibration / humming at idle - active engine mount leak - active engine mount replacement. Customer statement / workshop findings vehicle vibration / humming noise at idle technical background right hand active engine mount (aem)
  • 2058586/1 - ELECTRICAL SYSTEM: Bentayga and mulsanne - rear entertainment tablet - battery replacement customer statement / workshop findings message on bentley rear entertainment tablet the battery is defective please contact your bentley dealer . Bentley rear ente
  • 2052785/5 - SERVICE BRAKES, HYDRAULIC: Brake noise identification. Customer statement: noise complaint from the braking system. Workshop findings: the noise can be reproduced and clearly assigned to the braking system. Technical background: brake noises can be attributed t
  • 2053351/5 - ENGINE AND ENGINE COOLING: Buzzing noise from engine area customer statement / workshop findings: buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or outside of the vehic
  • 2054077/3 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Bentayga - ticking noise behind driver instrument panel customer statement / workshop findings: ticking noise behind the driver instrument panel. Technical background: in certain circumstances a ticking noise behind the driver instrumen
  • 2060081/1 - ELECTRICAL SYSTEM: Bentayga - fuel gauge - symptom based guided fault finding customer statement / workshop findings: fuel gauge does not change during a long journey or after refuelling the vehicle and does not show full after filling the fuel tank. No dia
  • 2049586/6 - ENGINE (PWS): Misfiring, w12 tsi - excessive carbon build up cylinder leakage. Customer statement/workshop findings: customer statement: emission control warning signal displayed, engine misfire workshop findings: event entries in engine control unit
  • 2060024/1 - EQUIPMENT ADAPTIVE/MOBILITY: Dtcs B1916f0 - B1916f3 - B191604 - back up battery for emergency supply. Customer statement/workshop findings dtcs B19186f0 or B1916f3 or B191604 evident within address 0019 - gateway (data bus diagnostic interface control unit) - j533 t
  • 2036678/3 - EQUIPMENT ADAPTIVE/MOBILITY: Speaker replacement - diagnostic checks. Customer statement/workshop findings: audio output from speakers is distorted technical background: there have been instances where door speakers have been changed under warranty for the complain
  • 2057935/2 - EQUIPMENT: Warning lamp for washer fluid level on (for no reason). Customer statement / workshop findings: the washer fluid low warning lamp in the dash insert is lit up although there is sufficient washer fluid in the reservoir. Workshop findings:
  • 2055693/2 - EQUIPMENT ADAPTIVE/MOBILITY: Unable to run basic settings within the adaptive suspension control unit (j775). Customer statement/workshop findings: unable to run basic setting (full process + rebound end stops) after a new adaptive air suspension control unit has bee
  • 2054077/2 - ENGINE (PWS): Bentayga - ticking noise behind driver instrument panel. Customer statement/workshop findings: ticking noise behind driver instrument panel. Technical background: in certain circumstances a ticking noise behind the driver instrument pan
  • 2046733/6 - EQUIPMENT ADAPTIVE/MOBILITY: Steering rack noise during extended city drive cycle. Customer statement/workshop findings: steering grinding noise after the vehicle is driven for extended periods in city conditions technical background: steering rack internal torque
  • 2055643/2 - ELECTRICAL SYSTEM:SOFTWARE: Software incompatibilty between j775 (address 74) - j924 (address d4) and j1096 (address d5). Customer statement / workshop findings after replacing the software or hardware for the adaptive suspension control unit (j775 diagnostic addre
  • 2057981/2 - EQUIPMENT: Slow front window motor operation. Customer statement/workshop findings: slow operation of the left and/or right hand front window lift motor technical background: refer to the checks within the measure section before replacing a front
  • 2055540/2 - ENGINE (PWS): Rumble noise and/or floor pan/steering column vibration. Customer statement/workshop findings floor pan or steering column/steering wheel vibration when manoeuvring/steering at slow speeds with steering wheel input technical background
  • 2055217/2 - EQUIPMENT: Rear end lowering function does not work. Customer statement/workshop findings: the rear end lowering is intermittently not available and at least one of the two event entries is logged in the running gear control unit (diagnosis address
  • 2054210/3 - EQUIPMENT:MECHANICAL: Noises from panoramic sun roof. Customer statement / workshop findings: noises from the panoramic sun roof when driving. The noises occur mainly when the sun roof is closed. Technical background: mechanical system of sun roof frame not
  • 2057999/2 - ELECTRICAL SYSTEM: Garage door opener remote with a frequency of 315mhz will not program to vehicle homelink. Customer statement / workshop findings: customer states: unable to program their garage door opener to the vehicle. Message displayed in mmi: an
  • 2054300/2 - ELECTRICAL SYSTEM: Bentley dynamic ride system fault within the dip - dtc C129600 logged. Customer statement / workshop findings: bentley dynamic ride system fault (figure 1) within the drivers information panel (dip) with dtc C129600 logged within the fron
  • 2048616/8 - SUSPENSION: Creaking noise from the front suspension when manoeuvring. Customer statement / workshop findings: creaking noise from the front suspension when manoeuvring technical background: verify that the customer complaint matches the sound fi
  • 2052853/6 - BRAKES (PWS): Clicking noises from front corner(s). Customer statement/workshop findings clicking noise from front corner(s) technical background in order to accurately diagnose and repair customer reported clicking noises from the front corner(s) th
  • 2058477/3 - ENGINE (PWS): Bentayga - button module for driving profile selection. Customer statement / workshop findings: button module for driving profile selection requires replacement. Technical background: there is an ongoing factory investigation into failu
  • 2054084/2 - STRUCTURE: Bullseye air outlets - chrome finisher detached. Customer statement / workshop findings: air vent chrome finisher has detached from vane. Technical background: it is possible that using aftermarket clip on devices such as mobile phone h
  • 2046299/6 - SERVICE BRAKES, HYDRAULIC: Bentayga - 1.2 - 1.4khz rear brake squeal. Customer statement / workshop findings: squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be pr
  • 2053177/12 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list condition: customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of other investigations on the vehic
  • 2053177/11 - EQUIPMENT: Customer statement / workshop findings customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of other investigations on the vehicle. All vehic
  • 2028808/4 - ENGINE AND ENGINE COOLING: Engine oil. Specific oil type and oil consumption reference. Customer statement / workshop findings: engine oil level requires to:p up between services. Technical background the use of the correct oil for each engine type is critical fo
  • 2057841/2 - STRUCTURE: Windscreen replacement criteria whilst under manufacturers warranty. Customer statement / workshop findings: windscreen cracked/damaged technical background: please refer to the instructions within the measure section of this tpi in the
  • 2055036/3 - ELECTRICAL SYSTEM: My bentley - connected services. Customer statement / workshop findings: complaints relating to my bentley connected services. Technical background: most queries and complaints regarding my bentley connected services can be resolved by
  • 2056582/3 - STRUCTURE: Interior trim - creak and rattle - noise identification. Customer statement / workshop findings: noise complaint from the interior workshop findings: the noise can be reproduced and clearly assigned to the interior prior to starting the
  • 2053492/6 - SUSPENSION:REAR:SPRINGS: Air spring fault finding. Customer statement / workshop findings: the front and/or rear suspension appears to have dropped. Technical background: the list of bentley vehicles below are fitted with air springs as part of the suspension s
  • 2053177/10 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list condition: customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of other investigations on the vehic
  • 2048616/7 - SUSPENSION: Creaking noise from the front suspension when manoeuvring customer statement / workshop findings: creaking noise from the front suspension when manoeuvring technical background: verify that the customer complaint matches the sound file
  • 2058667/4 - ELECTRICAL SYSTEM: Bentayga w12 - engine control modules - software update - emission service action (sc 20/07) technical background due to sub-optimal configuration of the obd (on board diagnostics) system, which monitors emissions controlling components w
  • 2058667/2 - ELECTRICAL SYSTEM: Bentayga w12 - engine control modules - software update - emission service action (sc 20/07) technical background: due to sub-optimal configuration of the obd (on board diagnostics) system, which monitors emissions controlling components
  • 2052853/5 - WHEELS: Clicking noises from front corner(s) customer statement / workshop findings: clicking noise from front corner(s) technical background: in order to accurately diagnose and repair customer reported clicking noises from the front corner(s)
  • 2046299/5 - SERVICE BRAKES, HYDRAULIC: Bentayga - 1.2 - 1.4khz rear brake squeal condition: squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be produced by the friction between
  • 2059392/1 - ELECTRICAL SYSTEM: Pdc system not working or pdc system false detection. Customer statement/workshop findings: pdc system not working or pdc system false detection technical background refer to the measure section of this tpi
  • 2059195/1 - STEERING: Squeaking/droning noise from the steering column. Customer statement / workshop findings: when turning the steering wheel a squeaking/droning noise from the location shown in figure 1 is evident. Technical background: the noise is due t
  • 2051519/6 - VISIBILITY: Hvac operation issues/hvac motor defect dtcs logged. Customer statement / workshop findings: hvac operation issue and hvac motor defect (dtcs) evident within address 08 climatronic control unit, the dtc/s can be static or sporadic, for
  • 2057978/3 - ENGINE AND ENGINE COOLING: Engine lubricating oil - replenishment. Customer statement / workshop findings: engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services. Technical background: in or
  • 2058764/1 - ELECTRICAL SYSTEM: Bentayga - control unit for fuel pump (sc 20/05) technical background fuel pump control unit 4m0 906 093k has been superseded by fuel pump control unit 4m0 906 093n, however, this change is not currently applicable to bentley. A small qua
  • 2058484/1 - ELECTRICAL SYSTEM: Customer statement / workshop findings: check engine lamp illuminated on driver instrument panel (dip) diagnostic trouble code (dtc) P310B00 low fuel pressure regulation stored in the engine control unit (ecu). Dtc P014800 fuel delivery e
  • 2057962/2 - ELECTRICAL SYSTEM: Dtc's B1916f0 - B1916f3 - B191604 - back up battery for emergency supply customer statement / workshop findings: dtcs B19186f0 or B1916f3 or B191604 evident within address 0019 - gateway (data bus diagnostic interface control unit) - j533
  • 2052853/4 - SUSPENSION: Clicking noises from front corner(s) customer statement / workshop findings: clicking noise from front corner(s) technical background: in order to accurately diagnose and repair customer reported clicking noises from the front corner(s)
  • 2058477/2 - ELECTRICAL SYSTEM: Bentayga - button module for driving profile selection customer statement / workshop findings: button module for driving profile selection requires replacement. Technical background: there is an ongoing factory investigation into failur
  • 2055841/2 - STEERING: Dtc B145504 - temperature sensor steering wheel heater faulty - 'passive sporadic' logged customer statement / workshop findings: early deactivation of the steering wheel heating function technical background: dtc B145504 - temperature
  • 2058173/1 - ELECTRICAL SYSTEM: Electrical switch replacement guidelines customer statement / workshop findings: electrical switch suspected as defective this tpi is not applicable to suspected faulty control units or any component related to the passive restraint syst
  • 2050542/4 - EXTERIOR LIGHTING: Customer statement: 1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp from the inside with minor drips. 2. Water is in the headlight (illustration 2a) / front fog lamp (illustration 2
  • 2056407/2 - SUSPENSION: Condition: customer statement: noise complaint from the suspension and/or steering workshop findings: the noise can be reproduced and clearly assigned to the suspension system from either of the axles and/or the noise can be reproduce
  • 2051187/5 - ELECTRICAL SYSTEM: Condition: poor engine running, reduced power, engine warning lamp illuminated. Technical background: technical product information (tpi) to assist retailers when diagnosing poor engine running or misfires. Service: the following tpi s
  • 2055036/2 - ELECTRICAL SYSTEM: Condition: complaints relating to my bentley connected services. Technical background: most queries and complaints regarding my bentley connected services can be resolved by contacting my bentley support rather than raising a diss techn
  • 2056582/2 - STRUCTURE: Condition: customer statement: noise complaint from the interior workshop findings: the noise can be reproduced and clearly assigned to the interior prior to starting the instructions within this tpi, the retailer must check and confir
  • 2051519/5 - VISIBILITY: Condition: hvac operation issue and hvac motor defect (dtcs) evident within address 08 climatronic control unit, the dtcs can be static or sporadic, for example; B108D09: right temperature flap positioning motor - component defect techn
  • 2052785/4 - SERVICE BRAKES, HYDRAULIC: Condition: customer statement: noise complaint from the braking system. Workshop findings: the noise can be reproduced and clearly assigned to the braking system. Technical background brake noises can be attributed to many causes. Eig
  • 2053177/6 - ELECTRICAL SYSTEM: Condition: customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of other investigations on the vehicle. Technical background: the attached d
  • 2051562/5 - ELECTRICAL SYSTEM: Condition: 12 volt battery test instruction technical background: for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be raised prior to battery replacement, refer to the instructions within the
  • 2057962/1 - ELECTRICAL SYSTEM: Customer statement / workshop findings: dtcs B19186f0 or B1916f3 or B191604 evident within address 0019 - gateway (data bus diagnostic interface control unit) - j533 technical background: in the event any of the afore mentioned dtcs are
  • 2057935/1 - VISIBILITY: Customer statement / workshop findings: customer statement: the washer fluid low warning lamp in the dash insert is lit up although there is sufficient washer fluid in the reservoir. Workshop findings: the customer statement can be re
  • 2057981/1 - EQUIPMENT: Customer statement / workshop findings: slow operation of the left and/or right hand front window lift motor technical background: refer to the checks within the measure section before replacing a front window lift motor the checks with
  • 2057999/1 - ELECTRICAL SYSTEM: Customer statement / workshop findings: customer states: unable to program their garage door opener to the vehicle. Message displayed in mmi: an error occurred during programming. Would you like to try again? Workshop findings: custom
  • 2052853/3 - WHEELS: Customer statement / workshop findings: clicking noise from front corner(s) technical background: in order to accurately diagnose and repair customer reported clicking noises from the front corner(s) the measure section of this tpi consi
  • 2057865/1 - EQUIPMENT: Customer statement / workshop findings: the auxiliary heating system and cabin heating system does not heat the cabin sufficiently technical background: should the auxiliary and cabin heating system not be working to specification the ch
  • 2057841/1 - VISIBILITY: Customer statement / workshop findings: windscreen cracked/damaged technical background: please refer to the instructions within the measure section of this tpi in the event that a windscreen is cracked/damaged note: the instructions mu
  • 2053177/5 - EQUIPMENT: Customer statement / workshop findings: customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of other investigations on the vehicle. Technica
  • 2044536/8 - EQUIPMENT: Deployable sill step accessory malfunctions. This tpi is specifically written to record key information, reach a logical diagnosis and ultimately a problem resolution when presented with a deployable sill step malfunction.
  • 2051340/2 - ENGINE AND ENGINE COOLING: Customer statement / workshop findings: vehicle vibration / humming noise at idle technical background: right hand active engine mount (aem) failed, oil may also be leaking from aem. This failure mode is only seen on w12 engine installat
  • 2055760/1 - ELECTRICAL SYSTEM: Customer statement / workshop findings: software reprogramming or replacement of the active engine mount control unit must be carried out when the active engine mounts are replaced with part number 4m0 199 255/6 bh. Technical background:
  • 2055883/1 - LATCHES/LOCKS/LINKAGES: Epb warning light in dip - front door/s power latch system intermittent - dtc U112300 within address 03 and address 46. The front door/s power latching system sporadically does not work. The door remains in the first latch of the door lock
  • 2055689/1 - ELECTRICAL SYSTEM: Dtc C1260f0 - compressor electronics for suspension levelling - warning light within (dip). In the event dtc C1260f0 - compressor electronics for suspension levelling is evident within address 74 carry out the software update within the me
  • 2055907-1 - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Anti theft alarm activates for no reason
  • 2055858-1 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA: Night vision camera not working - dtc B11E129 evident within the night vision control unit (j853)
  • 2055841-1 - STEERING: Dtc B145504 - temperature sensor steering wheel heater faulty - 'passive sporadic' logged
  • 2055693-1 - SUSPENSION: Unable to run basic settings within the adaptive suspension control unit (j775)
  • 2055643-1 - ELECTRICAL SYSTEM:SOFTWARE: Software incompatibilty between j775 (address 74) - j924 (address d4) and j1096 (address d5)
  • 2055517-1 - ELECTRICAL SYSTEM: Hvac control module (sc19/14)
  • 2053719-2 - ELECTRICAL SYSTEM:SOFTWARE: Bentayga - infotainment unit software update (sc19/12)
  • 2055540-1 - POWER TRAIN:AUTOMATIC TRANSMISSION: Rumble noise and/or floor pan/steering column vibration
  • 2055664-1 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Dtc P14AB00 and/or other related exhaust flap dtc's - warning lamp evident within the dip
  • 2055535-1 - ENGINE AND ENGINE COOLING: Bentayga w12 tsi - engine hesitates and jerks during acceleration
  • 2055513-1 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Driver's window switch inoperative
  • 2052853-2 - WHEELS: Clicking noises from front corner(s)
  • 2055235-1 - FUEL SYSTEM, GASOLINE: Fuel tank internal fuel pump replacement - w12 tsi
  • 2055321-1 - FUEL SYSTEM, GASOLINE: Bentayga w12 - dtc 310b00 - low fuel pressure regulation
  • 2052213-3 - ENGINE AND ENGINE COOLING: Bentayga - tailgate motor failure
  • 2053429-3 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Emission control system lamp illuminated - dtc P044100 evident
  • 2045686-4 - ENGINE AND ENGINE COOLING: Bentayga - engine oil pressure warning
  • 2051818-4 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Bentayga - dtc C103129 - air suspension warning displayed in driver instrument panel
  • 2055070.1 - EQUIPMENT: Bluetooth headphones not working
  • 2055069.1 - VISIBILITY: Wind noise from the door mirror/s above 30 mph/50 km/h
  • 2055036.1 - EQUIPMENT: My bentley - connected services
  • 2054643.1 - STRUCTURE: Air suspension warning - air hoses chaffing on rear subframe - leaking
  • 2054210.2 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Noises from panoramic sun roof
  • 2054084.1 - EQUIPMENT: Bullseye air outlets - chrome finisher detached
  • 2053923.2 - BRAKES (PWS): Event entry in abs: C123Ef0 hydraulic brake servo
  • 2053492.4 - SUSPENSION: Air spring fault finding
  • 2053492.3 - SUSPENSION: Air spring fault finding
  • 2053424.2 - ENGINE (PWS): Bentayga w12 - misfire after start up in cold conditions
  • 2053351.4 - ENGINE (PWS): Buzzing noise from engine area
  • 2053350.2 - ENGINE (PWS): W12 - oil leak from engine
  • 2053348.3 - ENGINE (PWS): W12 engine management light on - turbocharger speed sensor dtc's stored
  • 2053347.2 - BACK OVER PREVENTION: Front camera parameters (sc19/04)
  • 2053177.3 - EQUIPMENT: All vehicle variants - spurious dtc list
  • 2052962.4 - ENGINE (PWS): Bentayga - w12 - engine control module replace test functionality
  • 2052785.3 - BRAKES (PWS): Brake noise identification
  • 2052561.2 - EQUIPMENT: Mulliner - biometric secure stowage box
  • 2052498.3 - EQUIPMENT: Tailgate hinge bolt (sc18/14)
  • 2051943.4 - SUSPENSION: Bentayga - suspension warning light on - diagnostic trouble codes - C104707 - C104807
  • 2051893.3 - ENGINE AND ENGINE COOLING: Engine coolant - overheat condition
  • 2051893.2 - ENGINE AND ENGINE COOLING: Engine coolant - overheat condition
  • 2051562.4 - ELECTRICAL SYSTEM: 12 volt - battery condition checks
  • 2051219.5 - ENGINE (PWS): W12 tsi camshaft phaser position related dtc
  • 2051205.2 - ENGINE (PWS): Emission control warning displayed - (dtc) P227900 - intake air leak
  • 2051187.3 - ENGINE (PWS): Poor engine running complaints (misfires) petrol engines only
  • 2051045.3 - BACK OVER PREVENTION: Night vision camera - washer jet leaking
  • 2050603.2 - EQUIPMENT: Bentayga - touch screen remote (tsr) - not ejecting from the cradle
  • 2050334.5 - ENGINE (PWS): Ticking noise from engine bay
  • 2049788.3 - EQUIPMENT: Dtc: P168F00 present in - 00c4 - dc/dc converter control module
  • 2049586.4 - ENGINE (PWS): Misfiring, w12 tsi - excessive carbon build up cylinder leakage
  • 2049377.4 - STRUCTURE:BODY:DOOR : Door soft close function failed
  • 2048860.2 - ELECTRICAL SYSTEM: Bentayga - stop start system - intermittent failure
  • 2048616-6 - SUSPENSION: Creaking noise from the front suspension when manoeuvring
  • 2048616-5 - SUSPENSION: Creaking noise from the front suspension when manoeuvring
  • 2048196-3 - POWER TRAIN: Bentayga - transmission analysis
  • 2046299-4 - BRAKES (PWS): Bentayga - 1.2 - 1.4khz rear brake squeal
  • 2046108-3 - ELECTRICAL SYSTEM: Bentayga - battery energy control module 2 software update (asw 09.03) (sc16/27)
  • 2045705-3 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Bentayga - left hand sunroof drain tube blockage (sc16/30)
  • 2044785-2 - ELECTRICAL SYSTEM: Bentayga start stop switch
  • 2044536-7 - EQUIPMENT: Bentayga deployable sill step malfunction
  • 2044536-6 - EQUIPMENT: Bentayga deployable sill step malfunction
  • 2053961-2 - ENGINE (PWS): Creak from behind the drivers information panel/engine compartment
  • 2054300-1 - ELECTRICAL SYSTEM: Bentley dynamic ride system fault within the dip - dtc C129600 logged
  • 2046299-3 - BRAKES (PWS): Bentayga - 1.2 - 1.4khz rear brake squeal
  • 2051219-4 - ENGINE (PWS): W12 tsi camshaft phaser position related dtc
  • 2048616-4 - SUSPENSION:FRONT: Creaking noise from the front suspension when manoeuvring
  • 2045979-2 - SUSPENSION: Bentayga - lower suspension lever inner bush - front
  • 2053347-1 - BACK OVER PREVENTION: Front camera parameters (sc19/04)
  • 2054210-1 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Noises from panoramic sun roof
  • 2051943-3 - SUSPENSION: Bentayga - suspension warning light on - diagnostic trouble codes - C104707 - C104807
  • 2054077-1 - ENGINE (PWS): Bentayga ticking noise behind driver instrument panel
  • 2049347-3 - ELECTRICAL SYSTEM: Bentley dynamic ride system warning displayed - fault codes p0B2600/P16C500 stored
  • 2044536-5 - EQUIPMENT: Bentayga deployable sill step malfunction
  • 2053923-1 - BRAKES (PWS): Event entry in abs: C123Ef0 hydraulic brake servo
  • 2053961-1 - ENGINE (PWS): Creak from behind the drivers information panel/engine compartment
  • 2053352-1 - EQUIPMENT: Bentayga - rattle rear cabin area - forward / rearward adjustment bar
  • 2053350-1 - ENGINE AND ENGINE COOLING: W12 - oil leak from engine
  • 2053429-1 - ENGINE AND ENGINE COOLING: Emission control system lamp illuminated - dtc P044100 evident
  • 2053348-1 - ENGINE AND ENGINE COOLING: W12 engine management light on - turbocharger speed sensor dtc's stored
  • 2053351-2 - ENGINE AND ENGINE COOLING: Buzzing noise from engine area
  • 2052498-2 - STRUCTURE:BODY:TAILGATE : Tailgate hinge bolt (sc18/14)
  • 2052959-1 - LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH: Power tailgate will not open
  • 2052853-1 - WHEELS: Clicking noises from front corner(s)
  • 2052785-1 - BRAKES (PWS): Brake noise identification
  • 2050647-2 - ELECTRICAL SYSTEM: Dynamic ride system warning momentarily displayed - dtc 'bf200e internal malfunction' stored
  • 2049788-2 - ELECTRICAL SYSTEM: Dtc: P168F00 present in - 00c4 - dc/dc converter control module
  • 2049347-2 - ELECTRICAL SYSTEM: Bentley dynamic ride system warning displayed - fault codes p0B2600/P16C500 stored
  • 2048616-3 - SUSPENSION: Creaking noise from front suspension when manoeuvring
  • 2046299-2 - BRAKES (PWS): Bentayga - 1.2-1.4khz rear brake squeal
  • 2052561.1 - EQUIPMENT: Mulliner - biometric secure stowage box
  • 2052512.1 - EQUIPMENT: Rear door sunblind not retracting/opening fully
  • 2052498.1 - STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS: Tailgate hinge bolt (sc18/14)
  • 2052383.1 - FUEL SYSTEM, OTHER:FUEL FILTER: W12 fuel filter - harness swap
  • 2048616.2 - SUSPENSION: Creaking noise from front suspension when manoeuvring
  • 2046733.5 - STEERING: Steering rack noise during extended city drive cycle
  • 20518601 - ELECTRICAL SYSTEM: 'instrument cluster: fault' on drivers instrument panel . Fault code 'B200041-control module faulty' stored
  • 20518022 - STEERING: Steering malfunction message displayed on dash, dtc 'C10AC07-steering mechanical malfunction' stored
  • 20511982 - WHEELS: When braking - clicking audible from front wheel corner(s)
  • 20511953 - WHEELS: When moving - clicking audible from front wheel corner(s)
  • 20502224 - ENGINE (PWS): Engine oil in charge air coolers
  • 20522132 - STRUCTURE:BODY:TAILGATE : Bentayga - tailgate motor failure
  • 20519431 - SUSPENSION: Bentayga - suspension system - diagnostic trouble codes - C104707 - 104807
  • 20518021 - STEERING: Steering malfunction message displayed on dash, dtc 'C10AC07-steering mechanical malfunction' stored
  • 20515531 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Bentayga w12 - bentley dynamic ride system fault displayed in driver instrument panel
  • 20493773 - STRUCTURE:BODY:DOOR : Door soft close function failed - up to vin 19737 - (asw 09.19)
  • 20518181 - SUSPENSION: Bentayga - dtc C103129 - air suspension warning displayed in driver instrument panel
  • 20512193 - ENGINE (PWS): W12 tsi camshaft phaser position related dtc
  • 2051562.1 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: 12 volt - battery condition checks
  • 2051340.1 - ENGINE AND ENGINE COOLING: Vibration / humming at idle - engine mount leak
  • 2051219.2 - POWER TRAIN: W12 tsi camshaft phaser position related dtc
  • 2051187.1 - ENGINE AND ENGINE COOLING: Poor engine running complaints (misfires) petrol engines only
  • 2050334.3 - ENGINE AND ENGINE COOLING: Ticking noise from engine bay
  • 2050222.3 - ENGINE AND ENGINE COOLING: Engine oil in charge air coolers
  • 2045686.2 - ENGINE AND ENGINE COOLING: Bentayga - engine oil pressure warning
  • 20512191 - POWER TRAIN: W12 tsi camshaft phaser position related dtc
  • 20512051 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Emission control warning displayed - (dtc) P227900 - intake air leak
  • 20511981 - WHEELS: When braking - clicking audible from front wheel corner(s)
  • 20511951 - WHEELS: When moving - clicking audible from front wheel corner (s)
  • 20511941 - WHEELS: When stationary - single click audible from front wheel corner(s)
  • 20502222 - ENGINE AND ENGINE COOLING: Engine oil in charge air coolers
  • 20481943 - ENGINE AND ENGINE COOLING: W12 tsi engine replacement - parts change
  • 2048194.2 - ENGINE (PWS): W12 tsi engine replacement - parts change
  • 2050914.1 - ENGINE AND ENGINE COOLING: W12 engine oil leaks
  • 2050647.1 - ELECTRICAL SYSTEM: Dynamic ride system warning - momentarily displayed
  • 2050603.1 - EQUIPMENT:ELECTRICAL: Bentayga - touch screen remote (tsr) - not ejecting from the cradle
  • 2050542.1 - EXTERIOR LIGHTING: Service info: body/equipment: front exterior lighting steamed up/leaks
  • 2046733.4 - STEERING: Steering rack noise during extended city drive cycle
  • 2050222.1 - ENGINE AND ENGINE COOLING: Engine oil in charge air coolers
  • 2050225.1 - ENGINE (PWS): Engine and transmission software validation (asw 09.22) (sc18/01)
  • Newsletter22 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Special instructions - rear radar procedure
  • 20493772 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: Door soft close function failed - up to vin 19737 - (asw 09.19)
  • 20491931 - STRUCTURE: Bentayga - "a" post water deflector - surface contamination
  • 20491781 - ELECTRICAL SYSTEM: Bentayga infotainment system lock up
  • 20491771 - ELECTRICAL SYSTEM: Bentayga hvac control panel lock up
  • 20488601 - ELECTRICAL SYSTEM:STARTER ASSEMBLY: Bentayga - stop start system - intermittent failure
  • 20486161 - SUSPENSION:FRONT: Front suspension creak in bump
  • 20484832 - LANE DEPARTURE: Direction indicator warning lamps fault (asw 09.15)
  • 20484831 - LANE DEPARTURE: Direction indicator warning lamps fault (asw 09.15)
  • 20481941 - ENGINE (PWS): W12 tsi engine replacement - parts change
  • 20467333 - STEERING: Steering rack noise during extended city drive cycle
  • 20465453 - ELECTRICAL SYSTEM: Bentayga - bentley dynamic ride system fault - warning
  • 2049347.1 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Bentley dynamic ride system warning displayed
  • 2046303.6 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: Door soft close function incorrect
  • 2048777.1 - STEERING: Bentayga steering rack control module - replacement routine
  • 2048536.1 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Hvac diagnostic trouble code U132900
  • 2046303.5 - STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS: Door soft close function incorrect
  • 20459791 - SUSPENSION:FRONT: Bentayga - lower suspension lever - front
  • 20457821 - STRUCTURE:BODY: Bentayga - front lower grille replacement (sc16/35)
  • 20441891 - EQUIPMENT:ELECTRICAL: Bentayga - front park distance control - false detection
  • 20457051 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Bentayga - left hand sunroof drain tube blockage (sc16/30)
  • 20456631 - STRUCTURE:BODY:TAILGATE: Bentayga tailgate creak
  • 20455881 - ELECTRICAL SYSTEM: Bentayga start stop switch (sc16/29)
  • 20454432 - ELECTRICAL SYSTEM: Bentayga - battery energy control module 2 software update (asw 09.03) (sc16/27)
  • 20472351 - EQUIPMENT:ELECTRICAL: Bentayga - tailgate power latch fails to operate
  • 20469841 - ELECTRICAL SYSTEM:WIRING: Bentayga - illuminated sill trim strip - wiring harness correction
  • 20471701 - EQUIPMENT:ELECTRICAL: Tailgate (rear lid) power open / close function sporadic or inoperative
  • 20470421 - ENGINE AND ENGINE COOLING: Bentayga - secondary air injection update_lev3_usa (asw 09.09) (sc17/03)
  • 20469361 - EXTERIOR LIGHTING: Bentayga - light control module - fault code B200047
  • 20467332 - STEERING:RACK AND PINION: Steering rack noise during extended city drive cycle
  • 20467331 - STEERING:RACK AND PINION: Steering rack noise during extended city drive cycle
  • 20457822 - STRUCTURE:BODY: Bentayga - front lower grille replacement (sc16/35)
  • 20456051 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Sun roof rattle and or creak
  • 20449252 - SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM: Bentayga - air suspension (sc16/22)
  • 20448801 - STRUCTURE:BODY:DOOR: Pdi rear door sunblind initialisation
  • 20448771 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Tyre pressure monitoring system warning (asw 09.01) (sc16/19)
  • 20448211 - PARKING BRAKE:INDICATOR LIGHT: Bentayga electronic park brake warning
  • 20443622 - SUSPENSION: Bentayga air compressor leak - suspension
  • 20436407 - ELECTRICAL SYSTEM:SOFTWARE: Software update abs (sc16/04)
  • 20434662 - ELECTRICAL SYSTEM: Potential spurious diagnostic trouble code (dtc)
  • 2027022/7 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: New continental gt - gtc and flying spur - steering wheel noise
  • 20453561 - PARKING BRAKE: Bentayga electronic parking brake (asw 09.02) (sc16/26)
  • 20449252 - SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM: Bentayga - air suspension (sc16/22)
  • 20448801 - STRUCTURE:BODY:DOOR: Pdi rear door sunblind initialisation
  • 20448771 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Tyre pressure monitoring system warning (asw 09.01) (sc16/19)
  • 20448211 - PARKING BRAKE:INDICATOR LIGHT: Bentayga electronic park brake warning
  • 20443622 - SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM: Bentayga air compressor leak - suspension
  • 20434662 - ELECTRICAL SYSTEM: Potential spurious diagnostic trouble code (dtc)
NHTSA decoded information from VIN

138 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.

Variable Value
ABSStandard
Adaptive Cruise ControlOptional
Adaptive Driving BeamStandard
Air Bag Loc Curtain1st and 2nd Rows
Air Bag Loc Front1st Row (Driver and Passenger)
Air Bag Loc KneeDriver Seat Only
Auto Reverse SystemStandard
Axles2
Base Price231825
Blind Spot MonStandard
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
CIBOptional
Daytime Running LightStandard
Destination MarketU.S., Canada, Mexico
Doors5
Dynamic Brake SupportStandard
ESCStandard
Engine ConfigurationW Shaped
Engine Cylinders12
EngineHP815.341290
EngineKW608
Engine ModelLEV III
Error Text0 - VIN decoded clean. Check Digit (9th position) is correct
Forward Collision WarningStandard
Fuel Type PrimaryGasoline
GVWRClass 2F: 7,001 - 8,000 lb (3,175 - 3,629 kg)
Keyless IgnitionStandard
Lane Departure WarningOptional
Lane Keep SystemOptional
MakeBENTLEY
MakeID583
ManufacturerBENTLEY MOTORS LIMITED
Manufacturer Id13983
ModelBentayga
ModelID14006
Model Year2017
NCSA Body TypeCompact Utility (Utility Vehicle Categories "Small" and "Midsize")
NCSA MakeOther Import
NCSA ModelRolls Royce/Bentley
NoteNorth America Region (NAR) and GCC only
Park AssistOptional
Pedestrian Automatic Emergency BrakingStandard
Plant CityCREWE
Plant CountryENGLAND
Plant StateUNITED KINGDOM
Rear Visibility SystemStandard
Seat Belts AllManual
Seat Rows2
Seats5
Semiautomatic Headlamp Beam SwitchingStandard
Steering LocationLeft-Hand Drive (LHD)
TPMSDirect
Top SpeedMPH187
Traction ControlStandard
VINSJAAC2ZV0HC012683
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Wheel Base Short117.9
Wheels4
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
CrashNoY 1 InjuredNone20180213

The contact stated that she was a standing outside of a 2017 bentley bentayga while guiding a driver to park the vehicle in a residential garage when the anti-collision and anti-pedestrian feature failed. The contact stated that she was providing information from the electronic data recorder. The contact stated that the information provided was that the vehicle was traveling at 11 mph, when the accelerator pedal was depressed several times, the vehicle accelerated crashing into the contact and the garage wall. The contact stated that the air bags did not deploy. A police report was not filed. The contact sustained two fractured wrists and a spinal injury that required medical attention. The vehicle was not drivable and was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer nor the manufacturer had been informed of the failure. The failure mileage was 4,000.

NoNoN NoneNone20170829

The auto start on this bentley bentagya most of the time does not work properly, but as i am now over 12,000 miles it has started to cause the car to call at odd times. For example coming out of a parking space the car stalled leaving me half in and half out the space. It also stalled at a traffic light 3 days ago. Then the warnings common and then go off, finally i captured this warning on camera. Annoyingly the bentley system does not seem to log the warnings and all the failures as every time i take this car to the dealer they claim they cant find the problem, despite having evidence in hand, such as a photo like this. You could call this car a lemon but you would be better to call to badly designed - there are some sever issues with this model most going directly to safety.

NoNoN NoneNone20170814

Bentley dynamic cruise control - dangerous the car has dynamic cruise control that is very dangerous in certain settings. It is possible to shorten the distance to the next car on a highway to approximately 100 yards, and the car will continue at the cruise if there is no car in front. Then on the highway when traffic is stopped or slow the car will drive at say 65 mph directly toward the stopped vehicles because the setting is set at 100 yards. The radar has the ability to see 300-400 yards, but in the shortened setting instead of looking out at 300-400 yards it disregards that input taking only the 100 yard input. What then happens is the car on realising that the stationary object is now at 100 yards attempts to do an emergency stop. Which is impossible. This happened by accident to me on a highway, and i have to swerve onto the hard shoulder to avoid a collision. If the manufacturer wants to install intelligent systems then it would be really helpful if they were designed right. It is absolutely possible to take a radar input at 300 yards and 100 yards from the system and then manage this situation safely. This is a basic design fault. They should go test a mercedes to see how to design this properly.

NoNoN NoneNone20170726

Bentley lane assist - major issue the bentley lane assist is supposed to keep you in a lane, however twice now i have been travelling on a two way road and it has taken me with a violent steering manoeuvre into oncoming traffic. The issue is that when you are in a two lane road and the road markings in the centre line spread apart for a left turn area, the car will often follow the outside line instead of the inside line, that line taking you into oncoming traffic. You then need to violently yank the steering to correct he lane assist. I took the vehicle immediately to bentley after the second occasion and they failed again to find the fault. They asked me if i could video it happening - but that seems to make a dangerous situation more dangerous and i don't know when it is going to happen. This is the problem with self driving cars that are designed badly, it makes you incredibly nervous to drive as you never know what the car is going to do.

NoNoN NoneNone20170630

The bad design of the bentley bentayga ventilation system at the front causes the screen to steam up all the time in humid weather making it very hard to see out the front window. You clean it and it is steamed again in 5 seconds. I have nearly hit a pedestrian because of the bad visibility on a relatively humid virginia day. A photo is attached

NoNoN NoneNone20170414

Bentley safeguard failure bentley safeguard is supposed to stop the car in the event of an obstacle. I was in the vehicle attempting to make a left had turn from the right hand lane on a two way road. The traffic was heavy but free flowing at around 20 mph. A large 18 wheeler truck flashed me to make the turn, so i started quickly to do the turn and as i got nearly half way across the road bentley safeguard stopped the car in the direct oncoming path of the truck. The semi then had to emergency break to avoid me as a stationary object in the middle of the road. He managed to do this stopping a few yards form the car. My son was in the passenger seat, he is 13 years old, and i was in fear that the truck could actually hit him and i could do nothing to get the car going again in time. I have now turned bentley safeguard off. The dealer claimed that the safeguard might be in the high alert mode, but regardless of which mode it is in it is dangerous. The semi driver was very upset and the horns blasted.

NoNoN NoneNone20161231

1 the car will slip into neutral when you take your foot off the gas, even in terrible weather. This means no gear is actually engaged, and if an emergency occurs it has to first find a gear before you can utilise power. I can send attach a video to show the point in full, in very bad weather, but it will tno let me attach it here 2 we have done a cyber assessment on the car snd it is terrible, we tested a hospital chain in virginia and this single car was worse that over 10 hospitals combined. Systems can potentially be turned off cyberly. One vulnerability was first identified in 1999, and it was patched in 1999 and on this bentley it still exists. Both make this car extremely unsafe.

NoNoN NoneNone20161130

Easy cyber attack against new bentley - critical issue it is incredibly dangerous to connect this car to the internet using a sim card, as the car is littered with high impact vulnerabilities that can easily be exploited to shut down systems, this would deny service of systems, like steering or brakes, or airbags. There are nearly 100 connected devices in the car that is centrally managed using one computer systems that is very vulnerable. This is a fundamental problem at bentley hq, as one of the vulnerabilities was first identified in 1999, it was patched in 1999 and yet a 2017 car still has the vulnerability without any patch. This means not only is this car extremely vulnerable to cyber attack but the process to design the software in the factory had little to no regard to customer security. It is possible to electronically sweep all ip's in the usa searching for bentley bentagya's and then construct a cyber attack at all vehicles simultaneously. This is a very very serious issue. I notified bentley and provided the full cyber assessment report and had not reply whatsoever. They should immediately have every customer remove the sim card (this should be a critical recall) for the vehicle to prevent an attack from the other side of the world. Then they need to consider localised attacks as the car travels with a wifi bubble that is exploitable. This is how this report attached was prepared in the first instance.

Read and Submit Vehicle Complaints -- 8+ complaints filed
Common OBD-II Error Codes
  • P0299 [2] Turbocharger/Supercharger "A" Underboost Condition
  • P0441 [5] Evaporative Emission Control System Incorrect Purge Flow
  • P15AA [2] P15AA
  • B2500 [5] COURTESY LAMP OUTPUT Ckt Short to Battery
  • P2181 [2] Cooling System Performance
  • P0892 [5] TCM Power Relay Sense Circuit Intermittent
  • C1047 [7] C1047
  • C103B [4] C103B
  • P2635 [2] Fuel Pump "A" Low Flow/Performance
  • B14A8 [1] B14A8
  • B14BF [1] B14BF
  • B1058 [2] B1058
  • B103E [2] B103E
  • U1123 [3] SCP (J1850) Invalid or Missing Data for Odometer
  • P0420 [1] Catalyst System Efficiency Below Threshold (Bank 1)
  • U1121 [1] SCP (J1850) Invalid or Missing Data for Primary Id
  • B1455 [3] Wiper Washer Fluid Lamp Circuit Open
  • P2595 [1] Turbocharger (TC) speed sensor B – circuit low
  • P0327 [2] Knock Sensor 1 Circuit Low Input (Bank 1 or Single Sensor)
  • P0332 [2] Knock Sensor 2 Circuit Low Input (Bank 2)
  • P310B [2] P310B
  • C11C6 [1] C11C6
  • C1031 [3] C1031
  • C1132 [1] Clutch position ckt short to ground
  • C1131 [1] C1131
  • B2000 [3] B2000
  • B1916 [3] Air Bag Driver Circuit Short To Battery
  • B1918 [3] Air Bag Memory Clear Circuit Open
  • C1296 [2] C1296
  • P0148 [1] Fuel Delivery Error
  • B108D [1] B108D
  • C1260 [1] Speed Wheel RR Comparison Failure
  • B11E1 [1] B11E1
  • P14AB [1] P14AB
  • C123E [2] C123E
  • C1048 [2] C1048
  • P2279 [2] Intake Air System Leak
  • P168F [2] P168F
  • B2600 [2] Double Locking Door Motor Frozen
  • P16C5 [2] P16C5
  • C10AC [2] C10AC
  • U1329 [1] U1329
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
SJAAC2ZV0HC0126832017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAC2ZV0HC0130392017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAC2ZV4HC0142602017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAC2ZV1HC0149752017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAC2ZV3HC0126592017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAC2ZV2HC0137682017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAB1ZV5HC0156112017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAB1ZV5HC0151552017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAC2ZV3HC0140692017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAC2ZVXHC0154142017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAB14V7HC0135892017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAC2ZVXHC0127102017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAB14V2HC0116842017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAB14V5HC0135602017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAB14V5HC0118422017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAC2ZV3HC0147832017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAC2ZV2HC0158302017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAB1ZV6HC0113392017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAC2ZV2HC0146592017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAC2ZVXHC0140532017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAC2ZVXHC0139372017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAB14V0HC0156192017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAC2ZV9HC0157302017BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAC2ZV3HC0157412017BentaygaCREWE UNITED KINGDOM, ENGLAND

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