2055643-1
Service Bulletin Details
Public Details for: 2055643-1
Software incompatibilty between j775 (address 74) - j924 (address d4) and j1096 (address d5)
Models from 2020
2020 BENTLEY BENTAYGA |
Models from 2019
2019 BENTLEY BENTAYGA |
Models from 2018
2018 BENTLEY BENTAYGA |
Models from 2017
2017 BENTLEY BENTAYGA |
Technical product information Topic Market area Brand Transaction No. Level Status Release date Software incompatibilty between J775 (Address 74) - J924 (Address D4) and J1096 (Address D5) Bentley: worldwide (2WBE),Hongkong-Macau (5HK) Bentley 2055643/1 EH Approval New customer code Object of complaint Complaint type running gear -> adaptive suspension, pitch and roll compensation vehicle service -> vehicle diagnosis -> guided fault finding running gear -> shock absorber/suspension control running gear -> adaptive suspension, pitch and roll compensation functionality control units, services -> with event log entry functionality component / consumables Vehicle data Bentayga specified with the Active anti roll bar system Sales types Type 4V1* 4V1* 4V1* 4V1* MY 2017 2018 2019 2020 Brand Designation Engine code Gearbox code E * * E * * E * * E * * Documents Document name master.xml Final drive code * * * * Position Technical product information Software incompatibilty between J775 (Address 74) - J924 (Address D4) and J1096 (Address D5) Transaction No.: 2055643/1 Customer statement / workshop findings After replacing the software or hardware for the Adaptive suspension control unit (J775 – Diagnostic address 74) or the Front Roll stabilisation control unit (J924 – Diagnostic address D4) and/or the Rear Roll stabilisation unit (J1096 – Diagnostic address D5) the software could be incompatible between the control units Technical background The Adaptive air suspension control unit (J775) functions as a universal control unit for the chassis control systems. The Adaptive air suspension control unit (J775) controls several functions in the car in particular the master for the active roll control system, The control unit contains developed suspension and damping control software. Should one of the modules be replaced for example (J775) on an early model vehicle the newer software contained within the replacement control unit may not be compatible with (J924) and/or (J1096) Production change Not applicable Measure The compatibility of the Adaptive air suspension control unit (J775) - Front Roll stabilisation control unit (J924) and the Rear Roll stabilisation control unit (J1096) should be checked and confirmed as follows: Software version check Referring to Figure 1 - Open the most recent ODIS log and navigate to address 0074 • Check and confirm the software version number • NOTE: In this case the software version number is 1214 Figure 1 Referring to Figure 2 – Navigate to address 00D4 • Check and confirm the software version number • NOTE: In this case the software version number is 0211 Figure 2 Referring to Figure 3 – Navigate to address 00D5 • Check and confirm the software version number • NOTE: In this case the software version number is 0211 Figure 3 • The operative should check and confirm software compatibility by referring to the onward combinations • NOTE: In the example shown the compatibility is incorrect as the software within (J775) is 1214 and the software within (J924) and (J1096) is 0211 – all onward combinations shown are correct Should the software version be different between (J924) and J1096) DTC C1296F1 – ‘Sway Stabilization Control Module – Incompatible version’ may also be logged in D4 and/or D5 Combination 1 Control units Compatible software versions Adaptive air suspension control unit (J775) 1213 or 1214 Front Roll stabilisation control unit (J924) 0209 Rear Roll stabilisation control unit (J1096) 0209 Combination 2 Control units Compatible software versions Adaptive air suspension control unit (J775) 1214 or 1244 Front Roll stabilisation control unit (J924) 0111 Rear Roll stabilisation control unit (J1096) 0111 Combination 3 Control units Compatible software versions Adaptive air suspension control unit (J775) 1244 or 1245 Front Roll stabilisation control unit (J924) 0211 Rear Roll stabilisation control unit (J1096) 0211 Combination 4 Control units Compatible software versions Adaptive air suspension control unit (J775) 1245 or 1246 Front Roll stabilisation control unit (J924) 0113 Rear Roll stabilisation control unit (J1096) 0113 1) Should an incompatibility issue be found in one or a combination of control units, please raise a DISS query ensuring a current diagnostic log is attached and all information is included regarding which control units are affected