2020 Bentley BentaygaBentley Bentayga 2020

Vehicle Details: Recalls, Fuel Economy, Emissions, Investigations, Decoded VIN Details, Service Bulletins

Bentley Logo

Below you will find all available information on the 2020 Bentley Bentayga PHEV SUV AWD, manufacturered by Bentley Motors Limited.
The vehicle is described as a All-Wheel Drive Standard Sport Utility Vehicle 4WD Large utility (ANSI D16.1 Utility Vehicle Categories and "Full Size" and "Large").

ManufacturerKnown WMI(s)Fuel Type
BentleySJA Premium
City MPGHighway MPGCO2 emissions
12 - 17 MPG17 - 23 MPG246 - 645 g/mile
Hybrid City MPGHybrid Highway MPGHybrid Charge Time
43 MPG49 MPG3 Hours
2020 Bentley Bentayga
Bentley VIN Decoder

Use the box here to look up VINs from Bentley as well as other manufacturers

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Sub-models: - Bentayga V8 - Bentayga W12 - Bentayga Phev - Bentayga Hybrid - Bentayga (7 Seat) - Bentayga W12 Speed -

Frequently Asked Questions
  • What is the charge time of a 2020 Bentley Bentayga?
     - The 2020 Bentley Bentayga has a full charge time of 3 hours at 240V.
  • What is the fuse box diagram for the 2020 Bentley Bentayga?
     - Fuse box diagrams for the 2020 Bentley Bentayga can be found here
  • What is the annual fuel cost for the 2020 Bentley Bentayga?
     - EPA estimated annual fuel cost for the 2020 Bentley Bentayga is $3900.
  • Where is the 2020 Bentley Bentayga produced?
     - The 2020 Bentley Bentayga is produced in Crewe United Kingdom, England.
  • Are there recalls for the 2020 Bentley Bentayga?
     - There are 9 recall(s) for the 2020 Bentley Bentayga, additional information is below.
  • Does the 2020 Bentley Bentayga work with Apple Carplay?
     - The Bentayga does support Apple Carplay.
  • What is the GVWR of a 2020 Bentley Bentayga?
     - The 2020 Bentley Bentayga has a GVWR of Class 2F: 7,001 - 8,000 lb (3,175 - 3,629 kg) lbs.
  • How much horsepower does the 2020 Bentley Bentayga have?
     - The 2020 Bentley Bentayga has 550 horsepower.
  • How much does the 2020 Bentley Bentayga weigh?
     - The 2020 Bentley Bentayga is listed to weigh 5780 - 6051 lbs.
Available Engine & Drive Classes
  • 3L 6 cylinder 8-speed automatic with select shift
  • 4L 8 cylinder 8-speed automatic with select shift
  • 6L 12 cylinder 8-speed automatic with select shift
NHTSA Mandated Recalls

  • Recall 244784 [USA]: A fuel leak in the presence of an ignition source increases the risk of a fire.

  • Recall 147657 [USA]: A fuel leak in the presence of an ignition source can increase the risk of a fire.

  • Recall 143542 [USA]: If the seat belt is not properly secured in the event of a crash, the occupant will not be properly restrained, increasing their risk of injury.

  • Recall 156033 [USA]: An air bag that does not properly inflate in the event of a crash can increase the risk of injury.

  • Recall R/2020/074 [UK]: Third row seat belt pillar d-loop upper anchorages may not fulfill legal requirements

  • Recall R/2021/153 [UK]: The nut of the eccentric screw could break on the rear axle lower lever arm

  • Recall R/2021/171 [UK]: Cracks could be present in the cylinder bore of specific v8 engines

  • Recall 2020245 [Canada]: Fuel supply

  • Recall 2020124 [Canada]: Seats and restraints

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Recalls are also available on the Complaints page
NHTSA Submitted Mechanical & Emissions Details

  • Automatic (S8) All-Wheel Drive Bentayga

    Description Data
    Engine cylinders8
    Engine displacement in liters4.0
    Engine descriptor; see fueleconomy.gov detailsSIDI
    TransmissionAutomatic (S8)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-9750
    Description Data
    Annual petroleum consumption in barrels for fuel type 117.5006
    City mpg for fuel type 1,14
    Unrounded city mpg for fuel type 1,14.3579
    Tailpipe co2 in grams/mile for fuel type 1508
    Combined mpg for fuel type 1,17
    Unrounded combined mpg for fuel type 1,17.3377
    Engine cylinders8
    Engine displacement in liters4.0
    Drive axle typeAll-Wheel Drive
    EPA model type index7
    Engine descriptor; see fueleconomy.gov detailsSIDI
    EPA fuel economy score (-1 = not available)3
    Annual fuel cost for fuel type 1 ($)3900
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)3
    Highway mpg for fuel type 1,23
    Unrounded highway mpg for fuel type 1,23.23
    Vehicle record id42052
    Model name (carline)Bentayga
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    TransmissionAutomatic (S8)
    Unadjusted city mpg for fuel type 117.6
    Unadjusted highway mpg for fuel type 128.4
    EPA vehicle size classStandard Sport Utility Vehicle 4WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-9750
    If t, this vehicle is turbochargedT
    3-character manufacturer codeVGA
    Date the vehicle record was created (iso 8601 format)Tue Sep 10 00:00:00 EDT 2019
    Date the vehicle record was last modified (iso 8601 format)Fri Jul 10 00:00:00 EDT 2020
    Vehicle has start-stop technology (y, n, or blank for older vehicles)Y

  • Automatic (S8) All-Wheel Drive Bentayga

    Description Data
    Engine cylinders12
    Engine displacement in liters6.0
    Engine descriptor; see fueleconomy.gov detailsSIDI & PFI
    TransmissionAutomatic (S8)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-14000
    Description Data
    Annual petroleum consumption in barrels for fuel type 121.2507
    City mpg for fuel type 1,12
    Unrounded city mpg for fuel type 1,11.7348
    Tailpipe co2 in grams/mile for fuel type 1645
    Combined mpg for fuel type 1,14
    Unrounded combined mpg for fuel type 1,13.6613
    Engine cylinders12
    Engine displacement in liters6.0
    Drive axle typeAll-Wheel Drive
    EPA model type index57
    Engine descriptor; see fueleconomy.gov detailsSIDI & PFI
    EPA fuel economy score (-1 = not available)1
    Annual fuel cost for fuel type 1 ($)4750
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)1
    Highway mpg for fuel type 1,17
    Unrounded highway mpg for fuel type 1,17.0907
    Vehicle record id42382
    Model name (carline)Bentayga
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    TransmissionAutomatic (S8)
    Unadjusted city mpg for fuel type 114.3
    Unadjusted highway mpg for fuel type 123.4
    EPA vehicle size classStandard Sport Utility Vehicle 4WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-14000
    If t, this vehicle is turbochargedT
    3-character manufacturer codeVGA
    Date the vehicle record was created (iso 8601 format)Tue Dec 10 00:00:00 EST 2019
    Date the vehicle record was last modified (iso 8601 format)Fri Jul 10 00:00:00 EDT 2020
    Vehicle has start-stop technology (y, n, or blank for older vehicles)Y

  • Automatic (S8) All-Wheel Drive Bentayga

    Description Data
    Combined electricity consumption in kw-hrs/100 miles71.0
    Engine cylinders6
    Engine displacement in liters3.0
    Engine descriptor; see fueleconomy.gov detailsSIDI; PHEV
    TransmissionAutomatic (S8)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-3250
    Electric motor (kw-hrs)100kW AC Induction
    Description Data
    Annual petroleum consumption in barrels for fuel type 18.43708
    Annual petroleum consumption in barrels for fuel type 26.61133
    Time to charge an electric vehicle in hours at 240 v3
    City mpg for fuel type 1,17
    Unrounded city mpg for fuel type 1,17.3304
    City mpg for fuel type 243
    Unrounded city mpg for fuel type 2,42.5632
    City electricity consumption in kw-hrs/100 miles72
    EPA city utility factor (share of electricity) for phev0.477
    Tailpipe co2 in grams/mile for fuel type 1246
    Combined mpg for fuel type 1,19
    Unrounded combined mpg for fuel type 1,18.7319
    Combined mpg for fuel type 245
    Unrounded combined mpg for fuel type 2,45.2167
    Combined electricity consumption in kw-hrs/100 miles71.0
    EPA combined utility factor (share of electricity) for phev0.478
    Engine cylinders6
    Engine displacement in liters3.0
    Drive axle typeAll-Wheel Drive
    EPA model type index500
    Engine descriptor; see fueleconomy.gov detailsSIDI; PHEV
    EPA fuel economy score (-1 = not available)5
    Annual fuel cost for fuel type 1 ($)3500
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium and Electricity
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)8
    Highway mpg for fuel type 1,21
    Unrounded highway mpg for fuel type 1,20.7865
    Highway mpg for fuel type 249
    Unrounded highway mpg for fuel type 2,48.9463
    Highway electricity consumption in kw-hrs/100 miles70.0
    EPA highway utility factor (share of electricity) for phev0.479
    Vehicle record id42560
    Model name (carline)Bentayga
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modetrue
    EPA city range for fuel type 218.15
    EPA highway range for fuel type 218.26
    TransmissionAutomatic (S8)
    Unadjusted city mpg for fuel type 122.6
    Unadjusted city mpg for fuel type 259.9
    Unadjusted highway mpg for fuel type 129.4
    EPA vehicle size classStandard Sport Utility Vehicle 4WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-3250
    If t, this vehicle is turbochargedT
    Fuel type 2. for dual fuel vehicles, this will be the alternative fuel (e.g. e85, electricity, cng, lpg). for single fuel vehicles, this field is not usedElectricity
    EPA range for fuel type 218
    Electric motor (kw-hrs)100kW AC Induction
    3-character manufacturer codeVGA
    Date the vehicle record was created (iso 8601 format)Thu Apr 02 00:00:00 EDT 2020
    Date the vehicle record was last modified (iso 8601 format)Fri Mar 25 00:00:00 EDT 2022
    Vehicle has start-stop technology (y, n, or blank for older vehicles)Y
    EPA composite gasoline-electricity city mpge for plug-in hybrid vehicles25
    EPA composite gasoline-electricity highway mpge for plug-in hybrid vehicles29
    EPA composite gasoline-electricity combined city-highway mpge for plug-in hybrid vehicles)26
EPA Test Results

  • Bentley: Bentayga - Test: LVGAT03.0NAQ

    Description Data
    Displacement (L)2.995
    Curb Weight (lbs.)6051
    Gross Vehicle Weight Rating (lbs.)7166
    Equivalent Test Weight (lbs.)6500
    Test Drive DescriptionAll Wheel Drive
    Transmission Type DescriptionAutomatic

  • Bentley: Bentayga - Test: LVGAT06.0EAR

    Description Data
    Displacement (L)5.95
    Curb Weight (lbs.)5780
    Equivalent Test Weight (lbs.)6000
    Test Drive DescriptionAll Wheel Drive
    Transmission Type DescriptionSemi-Automatic
Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 2066502/3 - ELECTRICAL SYSTEM: Charging starts and stops when using a high voltage charging unit - dtc P33E800 is evident within 00c6. Customer statement / workshop findings: - when using a high voltage charging unit to charge the high voltage battery, charging starts
  • 2059149/5 - ENGINE AND ENGINE COOLING: Engine oil - consumption - v8 kovomo. Customer statement / workshop findings: engine oil warning lamp illuminated within the drivers instrument panel (dip) engine oil requires topping up between services. Excessive engine oil consumption
  • 2070041/2 - ENGINE AND ENGINE COOLING: Coolant warning lamp within the dip - one or a combination of dtc's is evident P218100 - P017B00 - P017C00 - P017E00. Customer statement: customer reports a red engine coolant overheat warning within the dip workshop findings. One or a c
  • 2063410/6 - ELECTRICAL SYSTEM: Infotainment main unit (5f / j794) fault finding/diagnosis procedure. Customer statement / workshop findings: issue suspected with the infotainment main unit (5f / j794) - for example: - mmi screen image flickers or goes blank - no resp
  • 2054599/9 - ELECTRICAL SYSTEM: Diagnosis guidelines relating to headlamp operation/daytime running lights (inner lamp) and/or turn signal (outer lamp). Customer statement / workshop findings: operational issues are evident with one or a combination of the following: -
  • 2071525/2 - ELECTRICAL SYSTEM: Driver / passenger door(s) creak on close - all models (front and / or rear). Customer statement / workshop findings: driver and / or passenger door creak during the power close function - front and / or rear (depending on vehicle type).
  • 2071525/1 - ELECTRICAL SYSTEM: Driver / passenger door(s) creak on close - all models (frond and/or rear). Customer statement / workshop findings: driver and / or passenger door creak during the power close function - front and / or rear (depending on vehicle type) te
  • 2071730/2 - BRAKES (PWS): Bentayga rear brake noise/squeal - repair method depending on the brake noise frequency (iron brakes only).
  • 2072055/1 - ELECTRICAL SYSTEM: Spurious dtc identification. Customer statement / workshop findings: customers will not be aware of any dtcs, workshop operatives may discover spurious dtcs whilst running guided fault finding (gff) when using odis technical background:
  • 2058423/11 - ENGINE AND ENGINE COOLING: New continental gt/gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life - w12 only. Customer statement / workshop findings: warning on the driver instrument panel (dip) - oil pressure too low dtcs relati
  • 2071149/2 - ELECTRICAL SYSTEM: Testing electrical circuits - diagnosis guidelines - training videos. Customer statement / workshop findings: technical diss queries with extended downtime can be caused by incorrect diagnosis and testing of the vehicles electrical circui
  • 2051519/13 - ELECTRICAL SYSTEM: Hvac distribution/operational issues - hvac motor defect dtcs logged. Customer statement / workshop findings: - hvac distribution/operational issues - hvac motor defect (dtcs) evident within address 08 - climatronic control unit, the dtc
  • 2054862.10 - SERVICE BRAKES, HYDRAULIC: Bentayga front brake squeal - 1.5 khz to 2.0 khz customer statement: -front brake squeal with a frequency of 1.5 khz to 2.0 khz
  • 2071730.1 - SERVICE BRAKES, HYDRAULIC: Bentayga rear brake noise/squeal - repair method depending on the brake noise frequency (iron brakes only) customer statement: -brake noise/squeal from the rear brakes
  • 2071730.1 - SERVICE BRAKES, HYDRAULIC: Bentayga rear brake noise/squeal - repair method depending on the brake noise frequency (iron brakes only) customer statement: -brake noise/squeal from the rear brakes
  • 2028794.7 - ENGINE AND ENGINE COOLING: Engine coolant mixture - restrictions on use of desalinated water customer statement: -engine coolant requires topping up or replacing
  • 2052785.8 - SERVICE BRAKES, HYDRAULIC: Brake noise identification: customer statement: -noise/squeal complaint from the braking system technical background: -the noise/squeal can be reproduced and clearly assigned to the braking system
  • 2061582.8 - ELECTRICAL SYSTEM: Driver/passenger door/s creak on close - bentayga customer statement: -driver and/or passenger door creak during the (power close) function
  • 2060458.3 - ELECTRICAL SYSTEM: Water ingress onto the front reading light customer statement: -water drips from the front interior light. The water drips directly from the electric drive of the front sun roof motor.
  • 2071674.2 - FUEL SYSTEM, GASOLINE: V8 kovomo - dtc - P025C00: fuel pump module control circuit low logged in 0001 customer statement: -engine management light illuminated within the dip -dtc P025C00 fuel pump module control circuit low is evident within 0001
  • 2065664.3 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo - engine mil light on - dtc o2 sensor signals swapped bank 1 sensor 2/ bank 2 sensor 2 customer statement: -dtc P004100: o2 sensor signals swapped bank 1 sensor 2/ bank 2 sensor 2 is evident within address 0001 (engine
  • 2071668.1 - ENGINE AND ENGINE COOLING: V8 kovomo - engine misfires - engine management light illuminated within the dip customer statement: -engine misfiring -engine running rough (not refined) -engine misfire dtcs evident -engine management light illuminated within the dip
  • 2066852.4 - ELECTRICAL SYSTEM: Shaker speaker - diagnostic checks customer statement: -customer complains of poor quality music output from the shaker speaker due to a rattling noise/sound distortion
  • 2066236.3 - ELECTRICAL SYSTEM: Unintended sounding of the alarm siren - following activation of the ignition or whilst the vehicle is left standing customer statement: unintended sounding of the alarm siren following activation of the ignition or unintended sounding o
  • 2065918.3 - ENGINE AND ENGINE COOLING: V8 kovomo - bentayga - water pump drive gear cover (deletion) customer statement: -the original water pump has a cover fitted directly over the top of the water pump drive gear (figure 1)
  • 2065715.3 - ENGINE AND ENGINE COOLING: Bentayga hybrid - emission control system warning lamp illuminated within the dip - potential wiring clash condition customer statement: -emission control system warning lamp illuminated (figure 1) within the driver information panel (dip
  • 2065697.3 - ENGINE AND ENGINE COOLING: Bentayga hybrid - emission control system warning lamp illuminated within the dip - open circuit dtcs evident customer statement: -emission control system warning lamp illuminated (figure 1) within the driver information panel (dip)
  • 2065197.3 - SUSPENSION: Squeaking/creaking noises from the front axle and/or leaks at the lower ball joint/s customer statement: -squeaking/creaking noises when steering/manoeuvring or when the suspension compresses and/or -a leak is visible at the boot of the
  • 2064648.4 - ELECTRICAL SYSTEM: Acc unavailable-traffic assist failure-safeguard failure-radar malfunction warning dip - numerous dtcs within 0013 customer statement: one or numerous of the following issues are evident: acc failure traffic assist failure safeguard
  • 2063954.5 - ENGINE AND ENGINE COOLING: Engine warning light illuminated within the dip during acceleration - dtc P029900 evident - w12 tsi only customer statement: -engine warning light and max engine speed 4000 rpm warning evident within the dip during acceleration - warning
  • 2063729.4 - ELECTRICAL SYSTEM: Fitment of control modules from donor vehicles for test purposes technical background: if an issue is suspected for one of the control modules listed below: onboard supply control unit (j519) convenience system central control unit (j3
  • 2063651.3 - WHEELS: Tyre tread/sidewall crack(s) customer statement: -cracks evident in the sidewall and/or tread pattern (see the examples in figures 1 and 2 showing cracks within the tread pattern)
  • 2063410.5 - ELECTRICAL SYSTEM: Infotainment main unit (5f / j794) fault finding/diagnosis procedure customer statement: issue suspected with the infotainment main unit (5f / j794) - for example: mmi screen image flickers or goes blank no response to selection audio
  • 2063017.3 - WHEELS: Road wheel inspection procedure customer statement: in the event a complaint is received regarding road wheel/s condition for example: - scratches - corrosion - damage - blemishes - chipping please refer to the onward instructions
  • 2071540/1 - POWER TRAIN: Bentayga/new flying spur - hybrid - dtc p0B2500 and/or p0B2600 in 008c - high voltage battery management control unit. Customer statement / workshop findings: - yellow engine warning light illuminated within the dip - red high voltage ba
  • 2061195/3 - ELECTRICAL SYSTEM: Telephone functionality complaint - minimum standards required for analysis of concerns. Customer statement / workshop findings: the feedback method within this tpi is required should a complaint of telephone functionality and/or quality
  • 2060726/3 - WHEELS: Bentayga - winter wheel and tyre for csic braking systems. Technical background: when opting to use winter tyres on vehicles specified with ceramic brake rotors, the only permissible wheel rim option is 21 inch 7 twin spoke 36a 601 025q.
  • 2059612.5 - ELECTRICAL SYSTEM: Bentayga hybrid and new flying spur hybrid - home charging unit pin code customer statement: -bentley home charging unit unable to recollect personal identification number (pin). Unable to charge high voltage battery with bentley home cha
  • 2059392.4 - ELECTRICAL SYSTEM: Bentayga - pdc system not working or pdc system false detection customer statement: pdc system not working or pdc system false detection warning evident within the dip
  • 2058423.10 - ENGINE AND ENGINE COOLING: New continental gt/gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life - w12 only customer statement: -warning on the driver instrument panel (dip) - oil pressure too low dtcs relating to oil pressure m
  • 2057978.7 - ENGINE AND ENGINE COOLING: Engine lubricating oil - replenishment customer statement: -engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services.
  • 2056407.5 - STEERING: Running gear - noise identification workshop findings: -the noise can be reproduced and clearly assigned to the suspension system from either of the axles and/or the noise can be reproduced and clearly assigned to the steering system pr
  • 2055693.4 - SUSPENSION: Unable to run basic settings within the adaptive suspension control unit (j775) customer statement: -unable to run basic setting (full process + rebound end stops) after a new adaptive air suspension control unit has been fitted or work h
  • 2055540.4 - STEERING: Rumble noise and/or floor pan/steering column vibration customer statement: -floor pan or steering column/steering wheel vibration when manoeuvring/steering at slow speeds with steering wheel input
  • 2053429.6 - ENGINE AND ENGINE COOLING: Emission control system lamp illuminated - dtc P044100 evident customer statement: -emission control system warning lamp illuminated (figure 1) within the driver information panel (dip) in conjunction with dtc - P044100: evap emission con
  • 2053351.9 - ENGINE AND ENGINE COOLING: Buzzing noise from engine area workshop findings: -buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or outside of the vehicle in normal circums
  • 2051776.5 - LATCHES/LOCKS/LINKAGES: Key blade can be difficult to remove from key fob. Technical background: -deviations in the key blade and key fob assembly could make it difficult to remove the key blade.
  • 2051219.10 - ENGINE AND ENGINE COOLING: W12 tsi camshaft phaser position related dtc customer statement: -customer reporting (emission control warning indicator) displayed. Engine running rough.
  • 2050542.7 - ELECTRICAL SYSTEM: Service info: body/equipment: front exterior lighting steamed up/leaks customer statement: -1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp from the inside with minor drips. 2. Wat
  • 2045686.6 - ENGINE AND ENGINE COOLING: Bentayga - engine oil pressure warning customer statement: -low oil pressure warning illuminated in the driver instrument panel as shown in figure 1 and event code P15AA00 is evident in one or both of the engine control modules
  • 2058573.3 - ENGINE AND ENGINE COOLING: Dtc P04F000 evap system high pressure purge line performance dtc logged customer statement: -emission control system warning light illuminated within the dip (figure 1)
  • 2070344.3 - ELECTRICAL SYSTEM: Headlamp control unit replacement - bentayga and new flying spur customer statement: -headlamp is not working or the headlamp is flickering
  • 2068946.4 - SUSPENSION: Bentley dynamic ride system warning - dtc p0B2500: hybrid/ev battery (a) voltage low stored (48 volt system) customer statement: -(bentley dynamic ride system: fault) displayed within the drivers instrument panel (dip)
  • 2051562/11 - ELECTRICAL SYSTEM: 12 volt - battery condition checks. Customer statement / workshop findings: 12 volt battery flat or unserviceable technical background: for all 12 volt battery issues relating to warranty or a parts warranty claim refer to the instructi
  • 2053177/19 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list. Customer statement / workshop findings: customers will not be aware of any fault codes workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of oth
  • 2061739/5 - ELECTRICAL SYSTEM: Tpms - warning within the drivers information panel (dip) - dtc C1239f0 - tyre pressure display positioning not possible. Customer statement / workshop findings: yellow tyre pressure monitoring system (tpms) warning light is evident with
  • 2070344/2 - ELECTRICAL SYSTEM: Headlamp control unit replacement - bentayga and new flying spur. Customer statement / workshop findings: headlamp is not working or the headlamp is flickering workshop findings headlamp assembly diagnosed as faulty. Technical backgroun
  • 2066246/3 - ELECTRICAL SYSTEM: Bentayga/new flying spur - dtc P0C4A00 hybrid/ev battery pack coolant pump 'a' control performance within address 8c. Customer statement / workshop findings - speed limitation noticeable when driving in ev mode (restricting the vehicle sp
  • 2064648/3 - ELECTRICAL SYSTEM: Acc unavailable-traffic assist failure-safeguard failure-radar malfunction warning dip - numerous dtc's within 0013. Customer statement / workshop findings: one or numerous of the following issues are evident: - acc failure - traffic as
  • 2069806/4 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Hvac refrigerant leakage suspected or reports of a damp/musty smell within the cabin - diagnosis guidelines. Condition hvac not cooling / hvac cooling less than expected / hvac refrigerant leakage confirmed or the customer reports a dam
  • 2051893/5 - ENGINE AND ENGINE COOLING: Overheat condition-dtc logged for air in the system or dtc P218100-cooling system performance with symptom code 8113. Customer statement / workshop findings one or a combination of the following symptoms are evident: - engine coolant ove
  • 2071239/1 - ENGINE AND ENGINE COOLING: Coolant pump leaking (part number 07p 121 008c) - low coolant warning - engine overheating - dtc's evident. Customer statement / workshop findings one or a combination of the following is evident: - coolant leaking from the mechanical co
  • 2071238/1 - ENGINE AND ENGINE COOLING: Coolant pump leaking (part number 07p 121 008b) - low coolant warning - engine overheating - dtcs evident. Customer statement / workshop findings: one or a combination of the following is evident: - coolant leaking from the mechanical co
  • 2071190/1 - ELECTRICAL SYSTEM: Bentayga hybrid - hvac not cooling - dtc B16A1f0 is evident within diagnostic address 00c5. Customer statement / workshop findings: customer statement hvac system is not cooling workshop findings: dtc B16A1f0 - refrigerant shut-off val
  • 2069806/3 - ELECTRICAL SYSTEM: Hvac refrigerant leakage suspected or reports of a damp/musty smell within the cabin - diagnosis guidelines. Customer statement / workshop findings: hvac not cooling / hvac cooling less than expected / hvac refrigerant leakage confirmed o
  • 2070344/1 - ELECTRICAL SYSTEM: Headlamp control unit replacement - bentayga and new flying spur. Customer statement: headlamp is not working or the headlamp is flickering workshop findings headlamp assembly diagnosed as faulty. Technical background: it is not possib
  • 2071149/1 - ELECTRICAL SYSTEM: Testing electrical circuits - diagnosis guidelines - training videos. Workshop findings: technical diss queries with extended downtime can be caused by incorrect diagnosis and testing of the vehicles electrical circuits. In a small numbe
  • 2069806/2 - ELECTRICAL SYSTEM: Hvac refrigerant leakage suspected or reports of a damp/musty smell within the cabin - diagnosis guidelines. Customer statement / workshop findings: hvac not cooling / hvac cooling less than expected / hvac refrigerant leakage confirmed o
  • 2071131/1 - ELECTRICAL SYSTEM: Measured values - cycle recording instructions. Customer statement / workshop findings: in some cases measured value traces may be requested in xml format for analysis by product support technical background: the instructions within the
  • 2070998/1 - ELECTRICAL SYSTEM: Rear seatbelt - incorrect buckle status within the dip - bentayga series. Customer statement: incorrect rear seatbelt buckle status shown within the dip workshop findings: although there is no occupant evident within the rear seats (2n
  • 2059612/4 - ELECTRICAL SYSTEM: Bentayga hybrid and new flying spur hybrid - home charging unit pin code. Customer statement / workshop findings: bentley home charging unit: unable to recollect personal identification number (pin). Unable to charge high voltage battery
  • 2068946/3 - ELECTRICAL SYSTEM: Bentley dynamic ride system warning displayed - dtc p0B2500: hybrid/ev battery "a" voltage low' stored (48 volt system). Customer statement: bentley dynamic ride system: fault displayed within the drivers instrument panel (dip) workshop f
  • 2070843/1 - ELECTRICAL SYSTEM: Bentayga & new flying spur hybrid - home charging unit - restricted operation or charging not possible message displayed. Customer statement / workshop findings: high voltage system - bentley home charging unit (high version) error messag
  • 2066502/2 - ELECTRICAL SYSTEM: Charging starts and stops when using a public charging unit. Customer statement: - when using a public charging unit to charge the high voltage battery, charging starts and is then interrupted/stops workshop findings the following dtc is
  • 2062261/5 - SUSPENSION: Bentayga - air suspension warning light within the dip - dtc's P089200 - C104707 - C103B13 - evident within address 74. Customer statement: air suspension warning light within the dip workshop findings: one or a combination of the dtcs s
  • 2051187/9 - ENGINE AND ENGINE COOLING: Poor engine running complaints (misfires) petrol engines only. Customer statement / workshop findings: - poor engine running - reduced power - engine warning lamp illuminated - symptom related dtcs evident within the applicable engine
  • 2051045/8 - ELECTRICAL SYSTEM: Night vision camera washer jet nozzle leaking. Customer statement / workshop findings: washer fluid dripping/leaking from the night vision camera jet nozzle. Technical background: please note: the photographs shown within this tpi are n
  • 2070682/1 - ENGINE AND ENGINE COOLING: Loud ticking/clatter noise from the air conditioning compressor (hvac). Customer statement loud ticking/clatter noise can be heard from the front of the engine workshop findings the noise is from the air conditioning compressor technica
  • 2063729/3 - ELECTRICAL SYSTEM: Fitment of control modules from donor vehicles for test purposes. Technical background: if an issue is suspected for one of the control modules listed below: - onboard supply control unit (j519) - convenience system central control unit
  • 2066591.2 - FUEL SYSTEM, GASOLINE: Dtc P263500 with symptom code -10061 - noise from within the fuel tank customer statement: -engine warning light illuminated within the dip
  • 2055321.4 - ENGINE AND ENGINE COOLING: Bentayga w12 - dtc 310b00 - low fuel pressure regulation customer statement: -engine stalling when the engine is started from cold (at idle)
  • 2062080.9 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo and v6 (hybrid) - fuel pressure regulation - numerous dtc's customer statement: -check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtc??A?A?S as detailed below:
  • 2062092.3 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo - dtc P304300 with symptom code (10061) - fuel pump mechanical malfunction - mil lamp customer statement: -check engine lamp illuminated within the driver instrument panel (dip)
  • 2065919.8 - ENGINE AND ENGINE COOLING: Coolant leaking from the mechanical coolant pump - low coolant level warning - engine overheating - dtc's evident customer statement: -coolant leaking from the mechanical coolant pump -coolant witness marks on the mechanical coolant pump
  • 2070519.1 - ELECTRICAL SYSTEM: Window lift switch is loose within the switch carrier and/or a rattle noise can be heard from the switch customer statement: -window lift switch is loose within the door aperture -or the window lift switch rattles when the door is close
  • 2055254.4 - ELECTRICAL SYSTEM: Top view/rear view camera - guidelines not visible customer statement: -guidelines not showing on display screen when reverse gear selected.
  • 2062095.3 - STEERING: Dtc's B14BF01 and /or B14A854 evident in address 0009 - steering column will not adjust customer statement: -steering column will not adjust in any direction
  • 2068946/2 - SUSPENSION: Bentley dynamic ride system warning displayed - dtc p0B2500: hybrid/ev battery "a" voltage low' stored (48 volt system). Customer statement / workshop findings: bentley dynamic ride system: fault displayed within the drivers instrument pa
  • 2059379.4 - ENGINE AND ENGINE COOLING: High pitched whistle from the engine - warning light within the dip - engine not running smoothly - numerous dtcs customer statement: -emission control warning light evident within the dip
  • 2060081.3 - FUEL SYSTEM, GASOLINE: Bentayga - fuel gauge - guided fault finding dtcs B103E1b and/or B10581b evident within address 0046 customer statement: -fuel gauge does not change during a long journey or after refueling the vehicle and does not show full after filling
  • 2063954.4 - ENGINE AND ENGINE COOLING: Engine warning light illuminated within the dip during acceleration - dtc P029900 evident - w12 tsi only customer statement: -engine warning light and (max engine speed 4000 rpm) warning evident within the dip during acceleration - warnin
  • 2053492.10 - SUSPENSION: Air spring fault finding guidelines customer statement: -the front and/or rear suspension appears to have dropped
  • 2058484.12 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo - dtc P310B00 with symptom code 2638 - check engine lamp - fuel pressure regulation customer statement: -engine warning lamp is illuminated within the driver instrument panel (dip) in conjunction with the dtc as detaile
  • 2055883.3 - ELECTRICAL SYSTEM: Epb warning light in dip - front doors power latch system intermittent - dtc U112300 within address 03 and address 46 customer statement: -electronic parking brake warning evident within the dip
  • 2046299.17 - BRAKES (PWS): Bentayga - 1.2khz - 1.4khz rear brake squeal customer statement: -squeal from the rear of the vehicle at low speed while braking
  • 2060205.6 - ENGINE AND ENGINE COOLING: Engine colling system over cooling - dtc P218100 - v8 kovomo customer statement: -emission control lamp illuminated on the driver instrument panel -the time to reach the correct engine coolant operating temperature has increased
  • 2060205.5 - ENGINE AND ENGINE COOLING: Engine colling system over cooling - dtc P218100 - v8 kovomo customer statement: -emission control lamp illuminated on the driver instrument panel -the time to reach the correct engine coolant operating temperature has increased
  • 2070041.1 - ENGINE AND ENGINE COOLING: Coolant warning lamp within the dip - one or a combination of dtcs is evident P218100 - P017B00 - P017C00 - P017E00 customer statement: -customer reports a red engine coolant overheat warning within the dip
  • 2069912.1 - ELECTRICAL SYSTEM: My bentley connected app - pairing code is not functional customer statement: - the my bentley connected in car services personalisation feature does no longer function. The in car services personalisation function can be found by navigat
  • 2069806.1 - ENGINE AND ENGINE COOLING: Hvac refrigerent leakage - diagnosis guidelines customer statement: -hvac not cooling or hvac cooling less than expected
  • 2065919.7 - ENGINE AND ENGINE COOLING: Coolant leaking from the mechanical coolant pump -low coolant level warning - engine overheating - dtcs evident customer statement: -coolant leaking from the mechanical coolant pump -coolant witness marks on the mechanical coolant pump a
  • 2069622.1 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo - dtc P103A00 evident - engine oil fuel portion too high customer statement: -warning within the dip message -the message asks the customer to (warm up engine) accompanied by a yellow warning. No other symptoms are exp
  • 2058484.11 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo - dtc P310B00 with symptom code 2638 - check engine lamp - fuel pressure regulation customer statement: -engine warning lamp is illuminated within the driver instrument panel (dip) in conjunction with the dtc as detaile
  • 2066143.5 - SERVICE BRAKES, HYDRAULIC: Fitment of rear brake calipers carriers for complaints relating to 3.4 khz rear brake squeal customer statement: -rear brake squeal (3.4khz) during brake application at low speed
  • 2051045.7 - ELECTRICAL SYSTEM: Night vision camera - washer jet leaking. Customer statement / workshop findings: washer fluid dripping/leaking from the night vision camera washer jet technical background: please note: the photographs shown within this tpi are based o
  • 2069493.1 - SUSPENSION: Right and/or left hand front rearmost lower suspension lever inner hydraulic mount replacement guidelines. Customer statement / workshop findings: the right and/or left hand front rearmost lower suspension lever inner hydraulic mounts are
  • 2068183.2 - ELECTRICAL SYSTEM: Rear seat entertainment - update (sc22/31) technical background: -on vehicles specified with rear seat entertainment (rse) a software update is required, the update should be applied to both rse tablets.
  • 2061054.2 - ENGINE AND ENGINE COOLING: Dtc P11DE00 - incorrect cylinder allocation - v8 kovomo customer statement: -mil light is on -event memory entry P11DE00 logged (cam shift actuator outlet (b) cylinder 6 range/performance)
  • 2062365.4 - ENGINE AND ENGINE COOLING: Bentayga and new flying spur hybrid - dtc P103A00 - engine oil fuel portion too high customer statement: -warning message within the dip -the message asks the customer to (warm up engine) accompanied by a yellow warning. No other symptom
  • 2048616.11 - STEERING: Creaking noise from the front suspension when maneuvering technical background: -the noise present in the sound file is caused by defective lower suspension lever - rear- hydraulic mounts. In order to reproduce the noise this bush must be
  • 2069107.1 - ENGINE AND ENGINE COOLING: Bentayga w12 - primary catalytic converter replacement - warranty labour operation time confirmation workshop findings: -the following dtcs are evident: -P042000: catalyst system, bank 1 efficiency below threshold -P042000: catalyst sys
  • 2062080.8 - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): Bentayga v8 kovomo and v6 (hybrid) - fuel pressure regulation - numerous dtcs customer statement: -check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below: -P310B00 with symptom
  • 2069202.1 - STEERING: Dtc U112100 is evident following the replacement of the steering column combination switch (j527) customer statement: -the steering column combination switch (j527) has been replaced and dtc U112100 is evident and cannot be cleared
  • 2068981.1 - ELECTRICAL SYSTEM: Rear seat massage function not working customer statement: -the rear seat massage function is not working correctly -the massage function appears to be unresponsive/weak regardless of the setting/function selected
  • 2068829.1 - STRUCTURE: Rear lid or boot - water ingress diagnosis customer statement: -water ingress within the rear lid -water dripping from the rear lid -water ingress is evident within the boot -water in some isolated cases may be heard moving/sloshing fr
  • 2069159.1 - SUSPENSION: Foremost lower trailing arm bush leaking customer statement: -leakage found on the foremost lower trailing arm bush as shown in figures 1 and 2
  • 2052853.11 - STEERING: Clicking noises from the left and/or right front corners technical background: -raise a diss query -in order to accurately diagnose and repair customer reported clicking noises from the front corner(s) the measure section of this tpi con
  • 2065919.6 - ENGINE AND ENGINE COOLING: Coolant leaking from the mechanical coolant pump - low coolant level warning - engine overheating - dtc(s) evident customer statement: -coolant leaking from the mechanical coolant pump -coolant witness marks on the mechanical coolant pum
  • 2061369.5 - ENGINE AND ENGINE COOLING: Engine overheating - warning on the dip - v8 kovomo customer statement: -customer reports an engine overheat warning within the dip -engine overheating -unusual cooling fan operation at high temperatures -there are no obvious signs of
  • 2062622.2 - STRUCTURE: Water leak/wind noise diagnosis customer statement: -water leak/wind noise evident -the instructions within this tpi should be followed to assist in the diagnosis of water leaks or wind noise.
  • 2036678.5 - ELECTRICAL SYSTEM: Speaker replacement - diagnostic checks technical background: -there have been instances where door speakers have been changed under warranty for the complaint of sound distortion, yet when tested by ourselves and the supplier, no fault c
  • 2053348.10 - ENGINE AND ENGINE COOLING: W12 engine management light on- turbocharger speed sensor dtcs stored workshop findings: -one or a combination of the following dtcs may be evident (with no specific symptom codes) -P259500: turbocharger speed sensor (b) - circuit low -
  • 2068183.1 - ELECTRICAL SYSTEM: Rear seat entertainment - update (sc22/31) technical background: -on vehicles with specified rear seat entertainment (rse) a software update is required, the update should be applied to both rse tablets
  • 2061582.7 - ELECTRICAL SYSTEM: Driver/passenger doors creak on close - bentayga customer statement: -driver and/or passenger door creak during the (power close) function.
  • 2054210.4 - VISIBILITY: Noises from panoramic sun roof customer statement: -noises from the panoramic sun roof when driving. The noises occur mainly when the sun roof is closed
  • 2046299.16 - SERVICE BRAKES, HYDRAULIC: Bentayga - 1.2khz-1.4khz rear brake squeal customer statement: -squeal from the rear of the vehicle at low speed while braking
  • 2051893.4 - ENGINE AND ENGINE COOLING: Overheat condition - dtc logged for air in the system or dtc P218100 - cooling system performance with symptom code 8113 customer statement: -engine coolant overheat condition
  • 2065919.5 - ENGINE AND ENGINE COOLING: Coolant leaking from the mechanical coolant pump - low coolant level warning - engine overheating - dtc's evident customer statement: -coolant leaking from the mechanical coolant pump -coolant witness marks on the mechanical coolant pump
  • 2064679.4 - ENGINE AND ENGINE COOLING: Oil leaking from tell tale hole - cda actuator fixings or fuel rail fixings or vacuum assembly fixings - v8 kovomo customer statement: -cda activation/deactivation solenoid fixings -fuel rail fixings
  • 2060205.4 - ENGINE AND ENGINE COOLING: Engine cooling system over cooling - dtc P218100 - v8 kovomo customer statement: -emission control lamp illuminated on the driver instrument panel (dip) -the time to reach the correct engine coolant operating temperature has increased
  • 2061369.4 - ENGINE AND ENGINE COOLING: Engine overheating - warning on the dip - v8 kovomo customer statement: -customer reports an engine overheat warning within the dip -engine overheating -unusual cooling farm operation at high temperatures -there are no obvious signs of
  • 2068946.1 - ENGINE AND ENGINE COOLING: Bentley dynamic ride system warning deployed - dtc p0B2500: hybrid/ev battery (a) voltage low stored customer statement: -bentley dynamic ride system: fault displayed within the drivers instrument panel (dip) technical background: -poss
  • 2067998.1 - ELECTRICAL SYSTEM: Driver assistance system related technical queries - best practice customer statement: -the customer is concerned about an unexpected safeguard or driver assistance intervention.
  • 2065498.2 - ELECTRICAL SYSTEM: Rear seat entertainment - unavailable features customer statement: -the (crosslink) and (audio to car) functions of the rear seat entertainment screens are not working to specification (icons greyed out) a message is also displayed advisi
  • 2055321.3 - ENGINE AND ENGINE COOLING: Bentayga w12 - dtc 310b00 - low fuel pressure regulation customer statement: -engine stalling when the engine is started from cold (at idle) -or after a delayed cold start
  • 2065918.2 - ENGINE AND ENGINE COOLING: V8 kovomo- bentayga - water pump drive gear cover (deletion) workshop findings: -the original water pump has a cover fitted directly over the top of the water pump drive gear -however the replacement water pump does not have a cover fitt
  • 2062092.2 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo - dtc P304300 with symptom code (10061) - fuel pump mechanical malfunction- mil lamp customer statement: -check engine lamp illuminated within the driver instrument panel (dip)
  • 2058484.10 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo - dtc P310B00 with symptom code 2638 - check engine lamp - fuel pressure regulation condition: engine warning lamp is illuminated within the driver instrument panel (dip) in conjunction with the dtc as detailed below:
  • 2059379.3 - ENGINE AND ENGINE COOLING: High pitched whistle from the engine - warning light within the dip - engine not running smoothly - numerous dtcs technical background: -air intake leak due to a broken one-way diaphragm valve from within the bank 1 breather line
  • 2058573.2 - ENGINE AND ENGINE COOLING: Dtc P04F000 evap system high pressure purge line performance dtc logged technical background: -the dtc is related to mismatched terminal locations of the pressure sensor for the activated charcoal filter system -g804
  • 2062365.3 - ENGINE AND ENGINE COOLING: Bentayga and new flying spur hybrid - dtc P103A00 evident- engine oil fuel potion too high customer statement: -warning message within the dip -the message asks the customer to (warm up engine) accompanied by a yellow warning (figure 1)
  • 2065715.2 - ENGINE AND ENGINE COOLING: Bentayga hybrid- emission control system warning lamp illuminated within the dip-potential wiring clash condition workshop findings: -various/numerous open circuit dtcs evident within the engine control unit (address 001)
  • 2065697.2 - ENGINE AND ENGINE COOLING: Bentayga hybrid- emission control system warning lamp illuminated within the dip - open circuit dtcs evident workshop findings: -various/numerous open circuit dtcs evident within the engine control unit -fuse 6 (sa fuseboard) in some cas
  • 2060723.2 - WHEELS: Bentayga- winter wheel and tyre for csic braking systems technical background: -when opting to use winter tyres on vehicles specified with ceramic brake rotors, the only permissible wheel rim option is 21 inch 7 twin spoke - 36a601025q
  • 2067399.2 - STEERING: Warning evident within the dip for the steering system - dtc U103100 evident within diagnostic address 0044 workshop findings: -dtc U103100 with symptom code 3146753 - flexray data bus no synchronization evident within diagnostic address
  • 2055693.3 - SUSPENSION: Unable to run basic settings within the adaptive suspension control unit (j775) customer statement: -unable to run basic setting (full process + rebound end stops) after a new adaptive air suspension control unit has been fitted or work h
  • 2055540.3 - STEERING: Rumble noise and/or floor pan/steering column vibration customer statement: -floor pan or steering column/steering wheel vibration when maneuvering/steering at slow speeds with steering wheel input
  • 2059392.3 - ENGINE AND ENGINE COOLING: Bentayga - pdc system not working or pdc system false detection workshop findings: -parking aid sensor range/performance dtcs evident within numerous control units
  • 2055883.2 - PARKING BRAKE: Epb warning light in the dip - front door/s power latch system intermittent - dtc U112300 within address 03 and address 46 customer statement: -electronic parking brake warning evident within the dip
  • 2045686.5 - ENGINE AND ENGINE COOLING: Bentayga - engine oil pressure warning customer statement: -low oil pressure warning illuminated in the driver instrument panel as shown in figure 1 and event code P15AA00 is evident in one or both of the engine control modules
  • 2065197.2 - SUSPENSION: Squeaking/creaking noises from the front axle and/or leaks at the lower ball joint/s customer statement: -a leak is visible at the boot of the lower ball joint (grease emerging) however the boot does not show any damage
  • 2048616.10 - SUSPENSION: Creaking noise from the front suspension when maneuvering technical background: -the noise present in the sound file is caused by defective lower suspension lever - rear - hydraulic mounts. In order to reproduce the noise this bush must b
  • 2064779.2 - SUSPENSION: Creaking/squeak noise from the front suspension (upper inner level bushes) technical background: -the noise present in the sound file is caused by defective upper inner level bush/bushes. The noise can appear in the following possible sce
  • 2064779.2 - SUSPENSION: Creaking/squeak noise from the front suspension (upper inner level bushes) technical background: -the noise present in the sound file is caused by defective upper inner level bush/bushes. The noise can appear in the following possible sce
  • 2064404.2 - BRAKES (PWS): Brake pedal clicking after the vehicle pulls away (following initial engine start) customer statement: -complain of the brake pedal clicking shortly after vehicle start up/drive away (following engine start) once the vehicle reaches 20kmh
  • 2062261.4 - SUSPENSION: Bentayga - air suspension warning light within the dip - dtcs P089200 - C104707 - C103B13 evident within address 74 customer statement: -air suspension warning light within the dip
  • 2046299.15 - BRAKES (PWS): Bentayga - 1.2khz-1.4khz brake squeal customer statement: -squeal from the rear of the vehicle at low speed while braking. Technical background: -while braking at low speed, a vibration of 1.2 to 1.4 khz can be produced by the friction
  • 2065919.4 - ENGINE AND ENGINE COOLING: Water leaking from the mechanical water pump- low coolant level warning displayed - w12 tsi customer statement/workshop findings: -coolant leaking from the mechanical coolant pump -coolant witness mark on the mechanical coolant pump alth
  • 2053350.4 - ENGINE AND ENGINE COOLING: W12 - oil leak from engine technical background: -the breather return line and the oil dipstick tube o- rings can split causing an external oil leak. -this can be diagnosed as the engine sump leaking
  • 2049586.11 - ENGINE AND ENGINE COOLING: Misfiring, w12 tsi - excessive carbon build up cylinder leakage customer statement: -emission control warning signal displayed, engine misfire workshop findings: -event entries in engine control unit relating to cylinder misfires- exces
  • 2053348.9 - ENGINE AND ENGINE COOLING: W12 engine management light on - turbocharger speed sensor dtcs stored customer statement: -engine management light is evident within the dip
  • 2053351.8 - ENGINE AND ENGINE COOLING: Buzzing noise from engine area customer statement: -buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. -the noise cannot be heard from inside the cabin or outside of the vehicle in normal circ
  • 2051187.8 - ENGINE AND ENGINE COOLING: Poor engine running complaints (misfires) petrol engines only customer statement: -poor engine running, reduced power, engine warning lamp illuminated.
  • 2053429.5 - ENGINE AND ENGINE COOLING: Emission control system lamp illuminated dtc P044100 evident customer statement: -emission control system warning lamp illuminated within the driver information panel (dip) in conjunction with dtc - P044100: evap emission contr.Sys.Incorr
  • 2028808.6 - ENGINE AND ENGINE COOLING: All 12my engine oil- service info: engine oil - specific oil type and oil consumption reference, technical background: -the use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately
  • 2064776.4 - ENGINE AND ENGINE COOLING: V8 kovomo- engine misfires- engine management light illuminated within the dip customer statement: -engine misfiring -engine running rough (not refined) -engine misfire dtcs evident -engine management light illuminated within the dip
  • 2064337.2 - ENGINE AND ENGINE COOLING: Usage of e10 fuel customer statement: -in the event a customer asks if e10 fuel can be used, the operative must refer to the technical background section of this tpi
  • 2066236.2 - ELECTRICAL SYSTEM: Unintended sounding of the alarm siren - following activation of the ignition or whilst the vehicle is left standing customer statement: -the following dtcs could also be evident within the diagnostic address 0046 and/or 00bb and/or 00bc
  • 2063651.2 - WHEELS: Tyre tread/sidewall crack(s) customer statement: -cracks evident in the sidewall and/or tread pattern technical background: -the issue is mainly evident on vehicles with very low usage this is a result of the tyre compound hardening du
  • 2061195.2 - ELECTRICAL SYSTEM: Telephone functionality complaint- minimum standards required for analysis of concerns customer statement: -the feedback method within this tpi is required should a complaint of telephone functionality and/or quality be reported.
  • 2053177.18 - ENGINE AND ENGINE COOLING: All vehicle variants - spurious dtc list customer statement: -customers will not be aware of any fault codes -workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of other investigations o
  • 2056407.4 - STEERING: Running gear - noise identification customer statement: -noise complaint from the suspension and/or steering
  • 2063017.2 - WHEELS: Road wheel inspection procedure: customer statement: in the event of a complaint is received regarding road wheel/s condition for example: -scratches -corrosion -damage -blemishes -chipping
  • 2064679.2 - ENGINE AND ENGINE COOLING: Oil leaking from the tell tale hole - cda actuator fixings or fuel rail fixings or vacuum assembly fixings - v8 kovomo
  • 2051046.6 - ELECTRICAL SYSTEM: Night vision camera- washer jet leaking customer statement: -washer fluid dripping/leaking from the night vision camera washer jet
  • 2055036.6 - ELECTRICAL SYSTEM: My bentley - connected services technical background: -most queries and complaints regarding my bentley connected services can be resolved by contacting my bentley support rather than raising a diss technical query. My bentley support hav
  • 2058423.9 - ENGINE AND ENGINE COOLING: New continental gt/gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life - w12 only customer statement: -warning on the driver instrument panel (dip) - oil pressure too low -dtcs relating to oil pressure
  • 2051776.4 - EQUIPMENT: New continental gt - key blade can be difficult to remove from key fob technical background: -deviations in the key blade and key fob assembly could make it difficult to remove the key blade.
  • 2063410.4 - ELECTRICAL SYSTEM: Infotainment main unit (5f/j794) fault finding/diagnosis procedure customer statement: issue suspected with the infotainment main unit (5f/j794) -mmi screen image flickers or goes blank -no response to selection -audio cuts-out
  • 2051519.11 - ENGINE AND ENGINE COOLING: Hvac operation issues/hvac motor defect dtcs logged customer statement: -hvac operation issues and hvac motor defect (dtcs) evident within address 08 - climatronic control unit, the dtcs can be static or sporadic (intermittent)
  • 2050542.6 - ELECTRICAL SYSTEM: Body/equipment: front exterior lighting steamed up/leaks customer statement: -the lenses of the headlights/front fog lamps are steamed up/damp from the inside with minor drips
  • 2057978.6 - ENGINE AND ENGINE COOLING: Engine lubricating oil - replenishment customer statement: -engine lubricating oil lamp illuminated on drivers instrument panel -engine lubricating oil requires "topping up" between services
  • 2061566.4 - ELECTRICAL SYSTEM: During pdi - unable to complete the set-up of connected services customer statement: -unable to complete set-up of connected services at pdi and/or the sos led in roof console is either lit red or flashing red and/or the test call is unab
  • 2051562.10 - ELECTRICAL SYSTEM: 12 volt - battery test instruction technical background: -for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be raised prior to battery replacement, refer to the instructions within the measur
  • 2060223.5 - STEERING: During pdi - steering wheel vibration and/or steering wheel out of alignment is evident customer statement: -vehicle is pulling to the left or right -steering wheel vibration -general vehicle geometry concerns
  • 2067647.2 - ELECTRICAL SYSTEM: Rse table replacement instructions customer statement: -when replacing an rse tablet on either side, the screen will initially be locked with a component protection warning displayed.
  • 2061582.6 - ELECTRICAL SYSTEM: Driver/passenger door/s creak on close - bentayga customer statement: -driver and/or passenger door creak during the "power close" function
  • 2051187.7 - ENGINE AND ENGINE COOLING: Poor engine running complaints (misfires) petrol engines only customer statement: -poor engine running, reduced power, engine warning lamp illuminated.
  • 2051562.9 - ELECTRICAL SYSTEM: 12 volt- battery condition checks. Technical background for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be raised prior to battery replacement, refer to the instructions within the measure
  • 2065440.1 - ELECTRICAL SYSTEM: Home charging unit cable - incorrect label fitted (sc 22/26). Technical background: referring to figure 1 - the label which is fixed to the (home plug) charging lead at the point shown (arrow) is incorrect note: the vehicle charging socke
  • 2067613.1 - ENGINE AND ENGINE COOLING: Bentayga hybrid - engine control module update (sc 22/24) technical background: a software update to the engine control module is required remedy: carry out the instructions within the work section to completion
  • 2058484.9 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo - dtcs P310B00 with symptom code 2638 - check engine lamp - fuel pressure regulation customer statement: -engine warning lamp is illuminated within the driver instrument panel (dip) in conjunction with the dtc.
  • 2059379.2 - ENGINE AND ENGINE COOLING: High pitched whistle from the engine - warning light within the dip - engine not running smoothly - numerous dtcs customer statement: -emission control warning light evident within the dip -engine not running/idling smoothly -high pitch
  • 2065919.3 - ENGINE AND ENGINE COOLING: Water leaking from the mechanical water pump- low coolant level warning displayed customer statement: -coolant leaking from the mechanical coolant pump -coolant witness mark on the mechanical coolant pump although coolant is not leaking/
  • 2062080/7 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo and v6 (hybrid) - fuel pressure regulation - numerous dtcs customer statement: -check engine lamp illuminated within the driver instrument panel (dip): -P310B00 with system code 2636 - low fuel pressure regulation" l
  • 2066246/2 - ENGINE AND ENGINE COOLING: Bentayga/new flyingspur - dtcpoc4a00 hybrid/ev battery pack coolant pump "a" control performance within address 8c customer statement: -speed limitation noticeable when driving in ev mode (restricting the vehicle speed to approximately 30
  • 2066143/4 - SERVICE BRAKES, HYDRAULIC: Fitment of rear brake caliper carrier for complaints relating to 3.4 khz rear break squeal customer statement: -rear brake squeal (3.4 khz) during brake application at low speed.
  • 2058484/8 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo - dtc P310B00 with symptom code 2638 - check engine lamp - fuel pressure regulation customer statement: -engine warning lamp is illuminated within the driver instrument panel (dip) in conjunction with the dtc as detaile
  • 2067489/1 - VISIBILITY: Window side glass - identification - standard (std) or privacy (prv) customer statement: - incorrect side glass fitted - standard (std) not privacy (prv) or visa versa and/or defects are evident within the glass technical background: -
  • 2053492/8 - SUSPENSION: Air spring fault finding customer statement: -the front and/or rear suspension appears to have dropped technical background: -bentley vehicles which are applicable to this tpi are fitted with air springs as part of the suspension system
  • 2066497/2 - ELECTRICAL SYSTEM: Bentayga hybrid - unable to charge the high voltage battery or charging starts and then stops customer statement: -unable to charge the high voltage battery, or charging starts and then stops technical background: -in the event the issu
  • 2067740/1 - STRUCTURE: Tailgate interior trim - specification guidelines customer statement: -suspected tailgate lower trim surface damage issues technical background: -the complaint could be received for the right and/or left hand side -refer to the measure
  • 2053348/7 - ENGINE AND ENGINE COOLING: W12 engine management light on - turbocharger speed sensor dtcs stored customer statement: -engine management light is evident within the dip technical background: -the operative should lease with the customer to clarify the driving con
  • 2066040/2 - ENGINE AND ENGINE COOLING: Oil leak from the oil separator/breather connection - intake manifold whistle - emission control warning within the dip customer statement: -emission control warning within the dip technical background: -refer to the measure section of
  • 2053177/17 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list. Customer statement / workshop findings: -customers will not be aware of any fault codes -workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of o
  • 2062626/3 - ENGINE AND ENGINE COOLING: Dtcs stored for all cylinders on bank 1 or all cylinders on bank 2 - w12 tsi engine derivative. Customer statement / workshop findings: -dtcs stored for all cylinders on bank 1 or all cylinders on bank 2 including multiple cylinder misfir
  • 2067538/1 - ELECTRICAL SYSTEM: Bentayga, mulsanne and new flying spur - rear entertainment tablet - battery replacement. Customer statement / workshop findings: message on bentley rear entertainment tablet - the battery is defective please contact your bentley dealer
  • 2052853/10 - SERVICE BRAKES, HYDRAULIC: Clicking noises from the left and/or right front corner(s). Customer statement / workshop findings: clicking noises from the left and/or right front corner(s) technical background: in order to accurately diagnose and repair customer rep
  • 2065919/2 - ELECTRICAL SYSTEM: Water leaking from mechanical water pump - low coolant level warning displayed - w12 tsi. Customer statement / workshop findings: - coolant leaking from the mechanical coolant pump and/or - low coolant level warning displayed technical
  • 2067488/1 - STRUCTURE: Veneer/trim mismatch - diss query requirements. Customer statement / workshop findings: in the event that a trim mismatch is detected for example: - piano black veneer is supplied although the customer ordered walnut veneer or - the int
  • 2051965/3 - ELECTRICAL SYSTEM: Bentley dynamic ride system warning displayed- dtc p0B2500: hybrid/ev battery a voltage low stored. Customer statement / workshop findings: bentley dynamic ride system: fault displayed within the drivers instrument panel (dip) workshop fi
  • 2062080/6 - ELECTRICAL SYSTEM: Bentayga v8 kovomo and v6 (hybrid) - fuel pressure regulation - numerous dtcs. Customer statement / workshop findings: check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below: -
  • 2058484/7 - ELECTRICAL SYSTEM: Bentayga v8 kovomo - dtc P310B00 with symptom code 2638 - check engine lamp - fuel pressure regulation. Customer statement / workshop findings check engine lamp illuminated within the driver instrument panel (dip) in conjunction with the
  • 2062365/2 - ELECTRICAL SYSTEM: Bentayga and new flying spur hybrid dtc P103A00 evident engine oil fuel portion too high. Customer statement / workshop findings: - warning message within the dip - the message asks the customer to warm up engine accompanied by a yellow
  • 2061044/4 - EQUIPMENT ADAPTIVE/MOBILITY: Bentayga hybrid - distance covered when in electric mode is not as expected. Customer statement / workshop findings: customer reports the hybrid e-range (electric driving range) does not achieve the expected distance. Technical backgroun
  • 2054862/9 - EQUIPMENT ADAPTIVE/MOBILITY: Front brake squeal - 1.5 khz to 2.0 khz. Customer statement / workshop findings: front brake squeal with a frequency of 1.5 khz to 2.0 khz technical background: modified front brake calipers and modified front brake disc guard plates ar
  • 2046299/14 - EQUIPMENT: Bentayga - 1.2khz - 1.4khz rear brake squeal. Customer statement / workshop findings: squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be
  • 2058423/8 - EQUIPMENT: New continental gt/gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life. Customer statement / workshop findings: warning on the driver instrument panel (dip) - oil pressure too low dtcs relating to oil p
  • 2067399/1 - ELECTRICAL SYSTEM: Warning evident within the dip for the steering system - dtc U103100 evident within diagnostic address 0044. Customer statement: - warning within the dip for the steering system (figure 1) figure 1 workshop findings: - dtc U103100 with
  • 2066843/1 - ELECTRICAL SYSTEM: Engine vibration/humming at idle - active engine mount diagnosis guidelines. Customer statement: engine vibration/humming noise at idle workshop findings dtc C113111 - 307 - actuator 1 for assembly mounting short circuit to ground (gnd)
  • 2066714/1 - ELECTRICAL SYSTEM: Bentayga hybrid - dtc's P0C5C00 - P0C5200 - P0A2D00 evident within address 51 - drive motor control module. Customer statement / workshop findings: engine warning light within the driver instrument panel (dip) the following dtcs are evid
  • 2059027/4 - ELECTRICAL SYSTEM: Customer statement / workshop findings: various warning messages on driver instrument panel (dip) unable to select ev drive mode. Fault codes stored in multiple diagnostic addresses for data-bus errors. Diagnostic trouble codes (dtcs) p
  • 2052853/9 - SERVICE BRAKES, HYDRAULIC: Clicking noises from the left and/or right front corner(s). Customer statement / workshop findings: clicking noises from the left and/or right front corner(s) technical background: in order to accurately diagnose and repair customer rep
  • 2055036/5 - ELECTRICAL SYSTEM: My bentley - connected services. Customer statement / workshop findings: complaints relating to my bentley connected services. Technical background: most queries and complaints regarding my bentley connected services can be resolved by
  • 2066591/1 - ELECTRICAL SYSTEM: Dtc P263500 with symptom code -10061 - noise from within the fuel tank. Customer statement - engine warning light illuminated within the dip and/or - drive system fault warning within the dip (figure 1) workshop findings - dtc P263500 -
  • 2054862/8 - SERVICE BRAKES, HYDRAULIC: Front brake squeal - 1.5 khz to 2.0 khz. Customer statement / workshop findings front brake squeal with a frequency of 1.5 khz to 2.0 khz technical background: modified front brake callipers and modified front brake disc guard plates ar
  • 2065398/2 - ELECTRICAL SYSTEM: W12 tsi - engine mil light illuminated with numerous dtc's within 0001 including - P032700 and/or P033200. Customer statement: - mil light displayed - engine not refined when running workshop findings the two most common dtcs are as fol
  • 2052785/7 - SERVICE BRAKES, HYDRAULIC: Brake noise identification. Customer statement: noise complaint from the braking system. Workshop findings: the noise can be reproduced and clearly assigned to the braking system. Service: note: for correct diagnosis and repair the at
  • 2062080/5 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Bentayga v8 kovomo and v6 (hybrid) - fuel pressure regulation. Customer statement / workshop findings: check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below: -P310B00 with symp
  • 2063657/2 - ELECTRICAL SYSTEM: P245000 - evap system switching valve "a" performance/stuck open dtc logged - bentayga v8 kovomo. Customer statement: emission control system warning light illuminated within the dip (figure 1) figure 1 workshop findings dtc P245000 - e
  • 2066497/1 - ELECTRICAL SYSTEM: Bentayga hybrid - unable to charge the high voltage battery or charging starts and then stops. Customer statement: unable to charge the high voltage battery, or charging starts and then stops. Workshop findings: the following dtcs are e
  • 2066561/1 - COMMUNICATION: High voltage battery charger communication dtc U113900 - stored in address 17 - dashboard. Customer statement / workshop findings: the following dtc is evident within diagnostic address 17 - dashboard - high voltage battery charger commu
  • 2065715/1 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Bentayga hybrid - emission control system warning lamp illuminated within the dip - potential wiring clash condition. Customer statement / workshop findings: - emission control system warning lamp illuminated (figure 1) within the driver
  • 2065697/1 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE: Bentayga hybrid - emission control system warning lamp illuminated within the dip - open circuit dtc's evident. Customer statement: - emission control system warning lamp illuminated (figure 1) within the driver information panel (dip) f
  • 2066502/1 - STRUCTURE: Charging starts and stops when using a public charging unit. Customer statement / workshop findings: when using a public charging unit to charge the high voltage battery, charging starts and is then interrupted/stops workshop findings th
  • 2066246/1 - ELECTRICAL SYSTEM: Bentayga/new flying spur - dtc P0C4A00 hybrid/ev battery pack coolant pump a control performance within address 8c. Customer statement / workshop findings: - speed limitation noticeable when driving in ev mode (restricting the vehicle spe
  • 2059392/2 - ELECTRICAL SYSTEM: Bentayga - pdc system not working or pdc system false detection. Customer statement / workshop findings: - pdc system not working or pdc system false detection - warning evident within the dip workshop findings: - parking aid sensor ra
  • 2054862/7 - BRAKES (PWS): Front brake squeal - 1.8 khz to 1.9 khz. Customer statement / workshop findings: front brake squeal with a frequency of 1.8 khz to 1.9 khz technical background: modified front brake calipers and modified front brake disc guard plates ar
  • 2066236/1 - EXTERIOR LIGHTING: Unintended sounding of the alarm siren - following activation of the ignition or whilst the vehicle is left standing. Customer statement / workshop findings: unintended sounding of the alarm siren following activation of the ignition or
  • 2066580/1 - BRAKES (PWS): Odour emanating from the front wheel arches/front wheels - odour is also evident within the cabin. Customer statement / workshop findings: - undesirable odour emanating from the front wheel arches, the issue occurs after the vehicle has r
  • 2058484/6 - ELECTRICAL SYSTEM: Bentayga v8 kovomo - dtc P310B00 with symptom code 2638 - check engine lamp - fuel pressure regulation. Customer statement / workshop findings: check engine lamp illuminated within the driver instrument panel (dip) in conjunction with th
  • 2062080/4 - ELECTRICAL SYSTEM: Bentayga v8 kovomo - fuel pressure regulation. Customer statement / workshop findings: check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below: - P310B00 with symptom code 2636 -
  • 2065919/1 - ELECTRICAL SYSTEM: Water leaking from mechanical water pump - low coolant level warning displayed - w12 tsi. Workshop findings: - coolant leaking from the mechanical coolant pump and/or - low coolant level warning displayed technical background: the oper
  • 2066040/1 - ELECTRICAL SYSTEM: Oil leak from the oil separator/breather connection - intake manifold whistle - emission control warning within the dip. Customer statement / workshop findings: - emission control warning within the dip and/or - whistling noise(s) from t
  • 2051045/5 - EQUIPMENT: Night vision camera - washer jet leaking. Customer statement / workshop findings: washer fluid dripping/leaking from the night vision camera washer jet technical background: please note: the photographs shown within this tpi are based o
  • 2058423/7 - ELECTRICAL SYSTEM: New continental gt / gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life. Customer statement / workshop findings: warning on the driver instrument panel (dip) - oil pressure too low dtcs relating to oil
  • 2065760/1 - STRUCTURE: Rear jacking point - sill damage found during pdi. Customer statement / workshop findings: damage found around the rear sill jacking point during pdi (figure 1). Measure: in the event the issue is as described, please raise a technical
  • 2046299/13 - SERVICE BRAKES, HYDRAULIC: Bentayga - 1.2khz - 1.4khz rear brake squeal. Customer statement / workshop findings squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be
  • 2064776/3 - ELECTRICAL SYSTEM: V8 kovomo - engine misfires - engine management light illuminated within the dip. Customer statement / workshop findings - engine misfiring - engine running rough (not refined) - engine misfire dtcs evident - engine management light il
  • 2064776/2 - ELECTRICAL SYSTEM: V8 kovomo - engine misfires - engine management light illuminated within the dip. Customer statement / workshop findings: - engine misfiring - engine running rough (not refined) - engine misfire dtcâ¿¿s evident - engine management l
  • 2059612/3 - EQUIPMENT: Bentayga hybrid and new flying spur hybrid - home charging unit pin code. Customer statement / workshop findings: bentley home charging unit - unable to recollect personal identification number (pin). Unable to charge high voltage battery
  • 2057470/3 - EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE: Bentayga hybrid and new flying spur - bentley home charging unit - not functioning. Customer statement / workshop findings: high voltage system - bentley home charging unit (low version) does not function, the following indicator lights a
  • 2063725/2 - ENGINE (PWS): Bentayga hybrid - hvac compressor noise. Customer statement / workshop findings high frequency noise audible from inside the cabin and/or when standing at the front of the vehicle, the noise is mainly evident whilst operating in hot ambie
  • 2057460/3 - EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE: Bentayga hybrid - home charging unit. Customer statement / workshop findings: charger for high voltage battery does not have charging cables connected. Technical background: the bentley home charging unit ic-cpd (in cable control & pro
  • 2058049/4 - ELECTRICAL SYSTEM: Dtc P0CE100 - logged within the thermal management control unit - address c5 - j1024. Customer statement / workshop findings: dtc P0CE100 - logged within the thermal management control unit - address c5 - j1024 customer statement concern
  • 2057988/6 - EQUIPMENT: Bentayga hybrid - accessory embargo. Customer statement / workshop findings customer request to install fixed sill steps, deploying sill steps or illuminated tread plates to bentayga hybrid vehicle. Technical background due to the routi
  • 2060117/3 - EQUIPMENT: Bentayga hybrid - ac charging timer does not function. Customer statement / workshop findings: the ac charging timer does not function. The customer has difficulties with timed charging. Immediate charging works correctly, but when using
  • 2065567/1 - STRUCTURE: Front wing flying b detached, loose and/or rattling noise from the front wing(s). Customer statement / workshop findings the front wing flying b is loose/rattling or the front wing flying b is detached from the front wing. Measure in t
  • 2065398/1 - ELECTRICAL SYSTEM: W12 tsi - engine mil light illuminated with numerous dtcs within 0001 including - P032700 and/or P033200. Customer statement - mil light displayed - engine not refined when running workshop findings the two most common dtcs are as follo
  • 2065604/1 - EQUIPMENT: Suspicion that control units or services have been influenced by third parties. Customer statement / workshop findings: in the event a customer complaint is received relating to a suspicion that control units or services have been influen
  • 2051045/4 - EQUIPMENT: Night vision camera - washer jet leaking. Customer statement / workshop findings: washer fluid dripping/leaking from the night vision camera washer jet. Technical background: please note: the photographs shown within this tpi are based
  • 2063410/3 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Infotainment main unit (5f / j794) fault finding/diagnosis procedure. Customer statement / workshop findings issue suspected with the infotainment main unit (5f / j794) - for example: - mmi screen image flickers or goes blank - no respo
  • 2065215/1 - ENGINE AND ENGINE COOLING: V8 kovomo engine replacement (fitment of ancillary components). Customer statement / workshop findings: torque values for ancillary components (used during engine replacement) are not currently available within the repair manual. The aff
  • 2065197/1 - POWER TRAIN: Squeaking/creaking noises from the front axle and/or leaks at the lower ball joint/s. Customer statement / workshop findings: squeaking/creaking noises when steering/manoeuvring or when the suspension compresses and/or: a leak is visible
  • 2052853/8 - SERVICE BRAKES, HYDRAULIC: Clicking noises from the left and/or right front corner(s). Customer statement / workshop findings: clicking noises from the left and/or right front corner(s) technical background: in order to accurately diagnose and repair customer rep
  • 2062261/3 - ELECTRICAL SYSTEM: Bentayga - air suspension warning light within the dip - dtcs P089200 - C104707 - C103B13 - evident within address 74. Customer statement / workshop findings: air suspension warning light within the dip workshop findings: one or a combin
  • 2052853/7 - SERVICE BRAKES, HYDRAULIC: Clicking noises from the left and/or right front corner(s). Condition: clicking noises from the left and/or right front corner(s) technical background: in order to accurately diagnose and repair customer reported clicking noises from th
  • 2058411/4 - SEAT BELTS: Seat belt buckle stop button - missing, condition: seat belt buckle stop button missing technical background: the seat belt buckle stop button should be evident as shown in figure 1. Should the seatbelt be as shown in figure 2 (buckle
  • 2064680/1 - ELECTRICAL SYSTEM: Dtc P060600 evident within address 51 - electric drive control unit. Customer statement / workshop findings: high voltage system warning within the dip workshop findings: power electronics dtc P060600 evident within address 51 - electric
  • 2064579/1 - ELECTRICAL SYSTEM: Bentayga - dtc C11C613 - air suspension warning displayed in driver instrument panel. Customer statement / workshop findings: air suspension system warning displayed in the driver instrument panel (dip) workshop findings dtc C11C613 (sym
  • 2064779/1 - STRUCTURE: Customer statement: creaking/squeak noise from the front suspension. Workshop findings: defective upper inner lever bush. Technical background verify that the customer complaint matches the sound file within the bentley hub reference
  • 2064582/1 - SUSPENSION: Vehicle sitting low on one or more corners when static with no relevant dtcs stored. Customer statement / workshop findings - vehicle sitting low on one or more corners when static - no relevant dtcs are evident technical background: r
  • 2064776/1 - ELECTRICAL SYSTEM: Customer statement / workshop findings -engine misfiring -engine running rough (not refined) -engine misfire dtcs evident -engine management light illuminated within the dip -knocking noise from the cylinder head (note: the noise can b
  • 2064679/1 - ENGINE AND ENGINE COOLING:ENGINE:SOLENOID/ACTUATOR: Customer statement / workshop findings oil leaking out of the tell tale hole from the following fixings: -cda activation/ deactivation solenoid fixings -or fuel rail fixings -or fixings for the vacuum system assembly technical backgr
  • 2064519/1 - SERVICE BRAKES, ELECTRIC: Dtc's C10BCf6 - 160000 and/or C12E2f2 with symptom code 59744 stored in address 0003 - parking brake warning in dip. Customer statement: parking brake warning light evident within the dip (see example shown in figure 1) workshop findings
  • 2064857/1 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Customer statement: drivers information panel (dip) goes blank -once blank no information is visible within the dip -no error messages are shown within the dip workshop findings: dtc U101100 evident within address 09 - dip unrecoverable
  • 2064680/2 - EQUIPMENT:ELECTRICAL: Customer statement: high voltage system warning within the dip. Workshop findings: dtc P060600 with symptom code 29313 is evident within address 51 - electric drive control unit (dtc cannot be cleared). Technical background: dtc P06060
  • 2051562/8 - ELECTRICAL SYSTEM: 12 volt - battery condition checks. Customer statement / workshop findings: 12 volt battery test instruction technical background: for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be rais
  • 2053492/7 - SUSPENSION: Air spring fault finding. Customer statement / workshop findings: the front and/or rear suspension appears to have dropped. Technical background: the list of bentley vehicles below are fitted with air springs as part of the suspension s
  • 2053429/4 - ELECTRICAL SYSTEM: Emission control system lamp illuminated - dtc P044100 evident. Customer statement / workshop findings: emission control system warning lamp illuminated (figure 1) within the driver information panel (dip) in conjunction with dtc - P04410
  • 2064469/1 - STRUCTURE: Bentayga - rear window blinds do not fully retract. Customer statement / workshop findings: rear window blind/s do not fully retract (jammed)
  • 2054599/8 - EXTERIOR LIGHTING: Customer statement / workshop findings: headlamp operation issues technical background: dtcs evident within the left light control unit (diagnostic address d6) and/or the right light control unit (diagnostic address d7) there are numer
  • 2053351/7 - STRUCTURE: Buzzing noise from engine area. Customer statement / workshop findings workshop findings: buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or
  • 2052394/14 - LATCHES/LOCKS/LINKAGES: Driver/passenger door latch creak on close. Condition: driver or passenger door creak during the close function technical background: refer to the vehicle repair history to check and confirm any previous work done regarding door latch r
  • 2057978/5 - ELECTRICAL SYSTEM: Engine lubricating oil - replenishment. Customer statement / workshop findings engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services. Technical background: in or
  • 2056950/6 - EQUIPMENT: Telephone interference condition: when using a mobile telephone via a bluetooth connection the audio quality is poor due to interference technical background: customer complaint of poor audio quality due to interference when using a mob
  • 2060205/3 - ELECTRICAL SYSTEM: Engine cooling system - dtc P218100 - v8 kovomo customer statement / workshop findings: emission control lamp illuminated on driver instrument panel. The time to reach the correct engine coolant operating temperature has increased. Dia
  • 2052785/6 - SERVICE BRAKES, HYDRAULIC: Brake noise identification. Customer statement / workshop findings: noise complaint from the braking system. Workshop findings: the noise can be reproduced and clearly assigned to the braking system. Technical background brake noises
  • 2053177/16 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list. Customer statement / workshop findings customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of othe
  • 2063954/3 - ELECTRICAL SYSTEM: Engine warning light illuminated within the dip during acceleration - dtc P029900 evident - w12 tsi only customer statement: engine warning light and max engine speed 4000 rpm warning evident within the dip during acceleration - warning o
  • 2063729/2 - ELECTRICAL SYSTEM: Fitment of control modules from donor vehicles for test purposes technical background: if an issue is suspected for one of the control modules listed below: - onboard supply control unit (j519) - convenience system central control unit
  • 2063410/2 - EQUIPMENT: Infotainment main unit (5f / j794) fault finding/diagnosis procedure customer statement / workshop findings: issue suspected with the infotainment main unit (5f / j794) - for example: -mmi screen image flickers or goes blank - no respon
  • 2063354/2 - ENGINE AND ENGINE COOLING: V8 kovomo - whining noise - front of the engine at idle speed customer statement: erratic whining noises from the front of the engine at idle speed. Workshop findings: the irregular knocking noises can be assigned to the front of the e
  • 2061566/3 - EQUIPMENT: Customer statement / workshop findings: very important: this tpi is only applicable to vehicles which have the following issues found during the pre delivery inspection (pdi). Unable to complete set-up of connected services at pdi and/or
  • 2057841/3 - STRUCTURE: Windscreen replacement criteria whilst under manufacturers warranty customer statement / workshop findings: windscreen cracked/damaged technical background: please refer to the instructions within the measure section of this tpi in the
  • 2061757/2 - EQUIPMENT: Customer statement: night vision warning lamp is evident with the drivers information panel (dip). Workshop findings: dtc - B2000f2: faulty control module (symptom code 4102) evident within address 0084 night vision control module. Tech
  • 2056582/4 - STRUCTURE: Interior trim - creak and rattle - noise identification customer statement: noise complaint from the interior workshop findings: the noise can be reproduced and clearly assigned to the interior prior to starting the instructions withi
  • 2051562/7 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: 12 volt - battery condition checks. Customer statement / workshop findings: 12 volt battery test instruction technical background: for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be rais
  • 2050542/5 - EQUIPMENT: Service info: body/equipment: front exterior lighting steamed up/leaks. Customer statement / workshop findings customer statement: 1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp f
  • 2050334/7 - ENGINE AND ENGINE COOLING: Ticking noise from engine bay. Customer statement / workshop findings: ticking noise emanating from rear of bank 1 cylinder head technical background: noise from failed vacuum pump. Measure: a specific vacuum pump failure is known to
  • 2049586/8 - ELECTRICAL SYSTEM: Misfiring, w12 tsi - excessive carbon build up cylinder leakage. Customer statement / workshop findings: customer statement: emission control warning signal displayed, engine misfire workshop findings: event entries in engine control uni
  • 2036678/4 - ELECTRICAL SYSTEM: Speaker replacement - diagnostic checks. Customer statement / workshop findings: audio output from speakers is distorted technical background: there have been instances where door speakers have been changed under warranty for the compla
  • 2033864/6 - WHEELS: Customer statement / workshop findings: unable to remove accessory valve caps, figure 1 shows an example of the caps. Technical background: we have observed instances where the caps have been difficult to remove once fitted, the issue is
  • 2028808/5 - ENGINE AND ENGINE COOLING: Service info: engine oil specific oil type and oil consumption reference. Customer statement / workshop findings: engine oil level requires top up between services technical background: the use of the correct oil for each engine type i
  • 2064404/1 - SERVICE BRAKES, HYDRAULIC: Brake pedal clicking after the vehicle pulls away (following initial engine start). Customer statement / workshop findings: complaint of the brake pedal clicking shortly after vehicle start up/drive away (following engine start) once the
  • 2051519/9 - VISIBILITY: Hvac operation issues/hvac motor defect dtcs logged. Customer statement / workshop findings: hvac operation issues and hvac motor defect (dtcs) evident within address 08 climatronic control unit, the dtcs can be static or sporadic (inter
  • 2051219/6 - ELECTRICAL SYSTEM: W12 tsi camshaft phaser position related dtc. Customer statement / workshop findings: customer reporting emission control warning indicator displayed. Engine running rough.
  • 2051187/6 - ELECTRICAL SYSTEM: Poor engine running complaints (misfires) petrol engines only. Customer statement / workshop findings: poor engine running, reduced power, engine warning lamp illuminated. Technical background: technical product information (tpi) to ass
  • 2063406/2 - SERVICE BRAKES, HYDRAULIC: Rear brake squeal (5 khz) non csic brakes only. Customer statement / workshop findings at low speed, during low braking force application, the rear brakes can produce a high frequency noise (5khz). Measure 1) follow the brake noise iden
  • 2056407/3 - SUSPENSION: Running gear - noise identification. Customer statement: noise complaint from the suspension and/or steering workshop findings: the noise can be reproduced and clearly assigned to the suspension system from either of the axles and/or
  • 2055321/2 - ELECTRICAL SYSTEM: Bentayga w12 - dtc 310b00 - low fuel pressure regulation. Customer statement / workshop findings: engine stalling when the engine is started from cold (at idle) or after a delayed cold start. These issues can trigger dtc 310b00: low fuel
  • 2053348/4 - ELECTRICAL SYSTEM: W12 engine management light on - turbocharger speed sensor dtcs stored. Customer statement / workshop findings - the engine management light is on. Workshop findings: the customer statement can be reproduced. Either of the following dtc
  • 2062080/3 - ELECTRICAL SYSTEM: Bentayga v8 kovomo - fuel pressure regulation. Customer statement / workshop findings check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below: - P310B00 with symptom code 2636 -
  • 2063657/1 - ELECTRICAL SYSTEM: P245000 - evap system switching valve a performance/stuck open dtc logged - bentayga v8 kovomo. Customer statement: emission control system warning light illuminated within the dip (figure 1). Workshop findings: dtc P245000 - evap syste
  • 2064093/1 - STRUCTURE: Loss of the ev mode active pedal detent feature. Customer statement / workshop findings loss of the ev mode active pedal detent feature on the vehicle. No force can be felt by driver when passing through the ev mode threshold during the
  • 2054862/6 - SERVICE BRAKES, HYDRAULIC: Front brake squeal - 1.8 khz to 1.9 khzcustomer statement / workshop findings front brake squeal with a frequency of 1.8 khz to 1.9 khz technical background modified front brake callipers and modified front brake disc guard plates are av
  • 2048616/9 - SUSPENSION: Creaking noise from the front suspension when manoeuvring. Customer statement / workshop findings: creaking noise from the front suspension when manoeuvring technical background verify that the customer complaint matches the sound file
  • 2062261/2 - ELECTRICAL SYSTEM: Bentayga - air suspension warning light within the dip - dtcs P089200 - C104707 - C103B13 - evident within address 74. Customer statement: air suspension warning light within the dip workshop findings: one or a combination of the dtcs sh
  • 2046299/12 - SERVICE BRAKES, HYDRAULIC: Bentayga - 1.2 - 1.4khz rear brake squeal customer statement / workshop findings: squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be pro
  • 2046299/11 - SERVICE BRAKES, HYDRAULIC: Bentayga - 1.2 - 1.4khz rear brake squeal customer statement / workshop findings: squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be pro
  • 2063954/1 - ELECTRICAL SYSTEM: Engine warning light illuminated within the dip during acceleration - dtc P029900 evident - w12 tsi only customer statement: engine warning light and max engine speed 4000 rpm warning evident within the dip during acceleration - warning o
  • 2052394/13 - LATCHES/LOCKS/LINKAGES: Customer statement / workshop findings driver or passenger door creak during the close function technical background: refer to the vehicle repair history to check and confirm any previous work done regarding door latch replacement noting
  • 2052394/12 - LATCHES/LOCKS/LINKAGES: Driver/passenger door latch creak on close. Customer statement / workshop findings driver or passenger door creak during the close function technical background: refer to the vehicle repair history to check and confirm any previous work
  • 2063729/1 - ELECTRICAL SYSTEM: Fitment of control modules from donor vehicles for test purposes. Customer statement / workshop findings: refer to the technical background section before considering the fitment of control modules from donor vehicles for test purposes t
  • 2063651/1 - WHEELS: Tyre tread/sidewall crack(s). Customer statement / workshop findings: cracks evident in the sidewall and/or tread pattern (see the examples in figures 1 and 2 showing cracks within the tread pattern). The issue is mainly evident on vehic
  • 2058423/6 - ENGINE AND ENGINE COOLING: New continental gt / gtc, new flying spur and bentayga speed - low oil pressure warning during early vehicle life. Condition: warning on the driver instrument panel (dip) - oil pressure too low dtcs relating to oil pressure may also be s
  • 2063354/1 - ENGINE AND ENGINE COOLING: V8 kovomo - whining noise - front of the engine at idle speed. Customer statement / workshop findings: erratic whining noises from the front of the engine at idle speed. Workshop findings: the irregular knocking noises can be assigned to
  • 2060418/2 - ENGINE AND ENGINE COOLING: Vehicle vibration / humming at idle - active engine mount leak - active engine mount replacement. Customer statement / workshop findings: vehicle vibration / humming noise at idle. Technical background: right hand active engine mount (a
  • 2063297/1 - ENGINE AND ENGINE COOLING: Static dtcs C113107 and or C113207 evident within diagnostic address 00ba. Customer statement / workshop findings the following static dtcs are evident following the fitment of replacement active engine mounts and/or the active engine mou
  • 2063240/1 - STRUCTURE: Creaking noise from the rear seats (5 and 7 seat variants only). Customer statement / workshop findings: noise/creak from the rear seat/s at speeds up to 70 mph and/or creaking from rear seat/s between 0-20 mph during gentle acceleratio
  • 2063406/1 - SERVICE BRAKES, HYDRAULIC: Rear brake squeal (5 khz) non csic brakes only. Customer statement / workshop findings at low speed, during low braking force application, the rear brakes can produce a high frequency noise (5khz). Measure 1) follow the brake noise iden
  • 2053177/15 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list. Customer statement / workshop findings: customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of oth
  • 2063410/1 - ELECTRICAL SYSTEM: Infotainment main unit (5f / j794) fault finding/diagnosis procedure. Customer statement / workshop findings: issue suspected with the infotainment main unit (5f / j794) - for example: - mmi screen image flickers or goes blank - no resp
  • 2061369/2 - ELECTRICAL SYSTEM: Engine overheating - warning on the dip - v8 kovomo customer statement / workshop findings: - customer reports an engine overheat warning on the dip - engine overheats - unusual cooling fan operation at high temperatures - there are no
  • 2054862/5 - BRAKES (PWS): Front brake squeal - 1.8 khz to 1.9 khz customer statement / workshop findings: front brake squeal with a frequency of 1.8 khz to 1.9 khz technical background: modified front brake calipers and modified front brake disc guard plates are
  • 2046299/10 - BRAKES (PWS): Bentayga - 1.2 - 1.4khz rear brake squeal customer statement / workshop findings: squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be pro
  • 2053177/14 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list. Customer statement / workshop findings: customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of oth
  • 2063017/1 - WHEELS: Road wheel inspection procedure: in the event a complaint is received regarding road wheel/s condition for example: - scratches - corrosion - damage - blemishes - chipping please refer to the onward instructions. Technical backgroun
  • 2062219/1 - FORWARD COLLISION AVOIDANCE: Mmi sub menu software revision - bentayga (sc 21/05) technical background: safeguard sub menu warning option is incorrectly shown within the mmi screen. Remedy: software update available for the airbag control module address 15, once c
  • 2062080/2 - ELECTRICAL SYSTEM: Bentayga v8 kovomo - fuel pressure regulation. Customer statement / workshop findings: check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below: - P310B00 with symptom code 2636 -
  • 2062626/1 - ELECTRICAL SYSTEM: Dtcs stored for all cylinders on bank 1 or all cylinders on bank 2 - w12 tsi engine derivative. Customer statement / workshop findings: - dtcs stored for all cylinders on bank 1 or all cylinders on bank 2 including multiple cylinder misfi
  • 2062365/1 - ELECTRICAL SYSTEM: Bentayga hybrid dtc P103A00 evident engine oil fuel portion too high. Customer statement: - warning message within the dip - the message asks the customer to warm up engine accompanied by a yellow warning (figure 1) no other symptoms ar
  • 2060458/2 - STRUCTURE: Water ingress onto the front reading light. Customer statement / workshop findings: water drips from the front interior light. The water drips directly from the electric drive of the front sun roof motor. Technical background: a water d
  • 2060081/2 - ELECTRICAL SYSTEM: Bentayga - fuel gauge - guided fault finding dtcs B103E1b and/or B10581b evident within address 0046. Customer statement: fuel gauge does not change during a long journey or after refuelling the vehicle and does not show full after fillin
  • 2044536/9 - STRUCTURE: Bentayga deployable sill step malfunction. Customer statement / workshop findings: deployable sill step accessory malfunctions. Technical background: this tpi is specifically written to record key information, reach a logical diagnosis
  • 2062622/1 - STRUCTURE: Water leak/wind noise diagnosis. Customer statement / workshop findings: water leak/wind noise evident technical background: the instructions within the measure section should be followed to assist in the diagnosis of water leaks or win
  • 2061739/4 - WHEELS: Tpms - warning within the drivers information panel (dip) - dtc C1239f0 - tyre pressure display positioning not possible. Customer statement / workshop findings: yellow tyre pressure monitoring system (tpms) warning light is evident with
  • 2058484/5 - ELECTRICAL SYSTEM: Bentayga v8 kovomo - dtc P310B00 with symptom code 2638 - check engine lamp - fuel pressure regulation. Customer statement / workshop findings: check engine lamp illuminated within the driver instrument panel (dip) in conjunction with the
  • 2061288/2 - ELECTRICAL SYSTEM: Various and/or numerous transmission control module dtcs logged - v8 kovomo engine. Customer statement: drive system fault active on dip (figure 1). Workshop findings: various and/or numerous transmission control module dtcs logged. Te
  • 2062092/1 - ELECTRICAL SYSTEM: Bentayga v8 kovomo - dtc P304300 with symptom code (10061) - fuel pump mechanical malfunction - mil lamp customer statement: check engine lamp illuminated within the driver instrument panel (dip) workshop findings: dtc P304300 with sy
  • 2059612/2 - ELECTRICAL SYSTEM: Bentayga hybrid - home charging unit pin code. Customer statement / workshop findings: bentley home charging unit unable to recollect personal identification number (pin). Unable to charge high voltage battery with bentley home charging u
  • 2058049/3 - ELECTRICAL SYSTEM: Dtc P0CE100 - logged within the thermal management control unit - address c5 - j1024. Workshop findings: dtc P0CE100 - logged within the thermal management control unit - address c5 - j1024 customer statement: concern is not visible to
  • 2060117/2 - ELECTRICAL SYSTEM: Bentayga hybrid - ac charging timer does not function. Customer statement / workshop findings: the ac charging timer does not function. The customer has difficulties with timed charging. Immediate charging works correctly, but when using
  • 2057988/5 - STRUCTURE: Bentayga hybrid - accessory embargo. Customer statement / workshop findings: customer request to install fixed sill steps, deploying sill steps or illuminated tread plates to bentayga hybrid vehicle. Technical background: due to the rou
  • 2062338/1 - STRUCTURE: Bentayga front door trim - alignment pin. Customer statement / workshop findings: the alignment pin used to locate the front door trim panel is broken (figure 1). Measure: the front alignment pin is required to aid alignment of the door
  • 2062261/1 - ELECTRICAL SYSTEM: Bentayga - air suspension warning light within the dip - dtc P089200 symptom code 3145792 - evident within address 74. Customer statement: air suspension warning light within the dip workshop findings: P089200 symptom code 3145792 - tc
  • 2061739/3 - WHEELS: Tpms - warning within the drivers information panel (dip) - dtc C1239f0 - tyre pressure display positioning not possible. Customer statement yellow tyre pressure monitoring system (tpms) warning light is evident with the drivers informati
  • 2059286/3 - ELECTRICAL SYSTEM: Bentayga hybrid - software update to 008c hybrid battery management and 06d0 battery interrupt switch (sc20/11) technical background: software update required to address 008c - hybrid battery management control module and address 06d0 - b
  • 2058423/5 - ELECTRICAL SYSTEM: New continental gt / gtc, new flying spur and bentayga speed - low oil pressure warning during early vehicle life customer statement / workshop findings: warning on the driver instrument panel (dip) - oil pressure too low dtcs relating t
  • 2057988/4 - STRUCTURE: Bentayga hybrid - accessory embargo. Customer statement / workshop findings customer request to install fixed sill steps, deploying sill steps or illuminated tread plates to bentayga hybrid vehicle. Technical background due to the routi
  • 2046299/9 - BRAKES (PWS): Bentayga - 1.2 - 1.4khz rear brake squeal. Customer statement / workshop findings squeal from the rear of the vehicle at low speed while braking. Technical background while braking at low speed, a vibration of 1.2 to 1.4 khz can be prod
  • 2061739/2 - WHEELS: Tpms - warning within the drivers information panel (dip) - dtc C1239f0 - tyre pressure display positioning not possible. Customer statement yellow tyre pressure monitoring system (tpms) warning light is evident with the drivers informati
  • 2061757/1 - ELECTRICAL SYSTEM: Dtc B2000f2: faulty control module (symptom code 4102) and/or night vision warning light evident within the (dip). Customer statement night vision warning lamp (figure 1) is evident with the drivers information panel (dip). Measure 1) c
  • 2061566/2 - ELECTRICAL SYSTEM: During pdi - unable to complete the set-up of connected services. Customer statement / workshop findings: very important: this tpi is only applicable to vehicles which have the following issues found during the pre delivery inspection ( p
  • 2061739/1 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Tpms - warning within the drivers information panel (dip). Customer statement / workshop findings yellow tyre pressure monitoring system (tpms) warning light is evident with the drivers information panel (dip) the warning is evident when
  • 2052394/11 - LATCHES/LOCKS/LINKAGES: Driver/passenger door power latch creak on close. Customer statement / workshop findings: driver or passenger door creak during the power latch close function technical background: refer to the measure section of this tpi measure: ens
  • 2058484/4 - ELECTRICAL SYSTEM: Bentayga v8 kovomo - check engine lamp - fuel pressure regulation. Customer statement / workshop findings check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below: P310B00 low fue
  • 2061566/1 - ELECTRICAL SYSTEM: During pdi - unable to complete the set-up of connected services. Customer statement / workshop findings: very important: this tpi is only applicable to vehicles which have the following issues found during the pre delivery inspection ( p
  • 2060223/3 - EQUIPMENT ADAPTIVE/MOBILITY: During pdi - steering wheel vibration and/or steering wheel out of alignment is evident. Customer statement / workshop findings: very important: this tpi is only applicable to vehicles which have the following issues found during the pre
  • 2059286/2 - ELECTRICAL SYSTEM: Bentayga hybrid - software update to 008c hybrid battery management and 06d0 battery interrupt switch (sc20/11). Technical background: software update required to address 008c - hybrid battery management control module and address 06d0 -
  • 2061369/1 - ELECTRICAL SYSTEM: Engine overheating - warning on the dip - v8 kovomo. Customer statement / workshop findings: -customer reports an engine overheat warning on the dip -engine overheats -unusual cooling fan operation at high temperatures -there are no si
  • 2061054/1 - ELECTRICAL SYSTEM: Bentley mode $6 misfire incorrect cylinder attribution - bentayga w12 - 20 model year only. Customer statement / workshop findings: when the engine is misfiring, the misfires are detected correctly by odis (or generic scan tool) however
  • 2058484/3 - ELECTRICAL SYSTEM: Bentayga v8 kovomo - check engine lamp - fuel pressure regulation. Customer statement / workshop findings check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below: P310B00 low fue
  • 2061040/2 - ENGINE AND ENGINE COOLING: Abnormal buzzing/vibrating/grinding noise (front of vehicle). Customer statement / workshop findings. Customer statement: buzzing/vibrating/grinding noise can be heard from the front of the engine, mainly from cold start at idle workshop
  • 2046299/8 - BRAKES (PWS): Bentayga - 1.2 - 1.4khz rear brake squeal. Customer statement / workshop findings: squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be pr
  • 2046299/7 - BRAKES (PWS): Bentayga - 1.2 - 1.4khz rear brake squeal. Customer statement / workshop findings squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be pro
  • 2061195/1 - ELECTRICAL SYSTEM: Telephone functionality complaint - minimum standards required for analysis of concerns. Customer statement / workshop findings: the feedback method within this tpi is required should a complaint of telephone functionality and/or quality
  • 2051562/6 - ELECTRICAL SYSTEM: All models - 12 volt battery condition checks. Technical background for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be raised prior to battery replacement, refer to the instructions within
  • 2053177/13 - EQUIPMENT: All vehicle variants - spurious dtc list. Customer statement / workshop findings customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of othe
  • 2061040/1 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Abnormal buzzing/vibrating/grinding noise (front of vehicle). Customer statement / workshop findings: buzzing/vibrating/grinding noise can be heard from the front of the engine, mainly from cold start at idle workshop findings noise emit
  • 2056950/5 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Telephone interference. Customer statement/workshop findings when using a mobile telephone via a bluetooth connection the audio quality is poor due to interference technical background customer complaint of poor audio quality due to int
  • 2058173/2 - EQUIPMENT: Electrical switch replacement guidelines. Customer statement/workshop findings: electrical switch suspected as defective this tpi is not applicable to suspected faulty control units or any component related to the passive restraint syste
  • 2060444/3 - STRUCTURE:BODY:ROOF AND PILLARS: Emergency assistance (sos) - system unavailable. Customer statement/workshop findings: warning on driver instrument panel (dip): auto sos: fault. Function unavailable. Contact your bentley dealer in conjunction with the emergency assistan
  • 2058586/2 - EQUIPMENT: Bentayga and mulsanne - rear entertainment tablet - battery replacement. Customer statement / workshop findings: message on bentley rear entertainment tablet: the battery is defective please contact your bentley dealer. Technical backgr
  • 2051519/7 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Hvac operation issues/hvac motor defect dtcs logged. Customer statement/workshop findings: hvac operation issue and hvac motor defect (dtcs) evident within address 08 climatronic control unit, the dtcs can be static or sporadic, for exa
  • 2058411/2 - EQUIPMENT: Seat belt buckle stop button - missing. Customer statement / workshop findings: seat belt buckle stop button missing technical background: the seat belt buckle stop button should be evident as shown in figure 1
  • 2054599/6 - EXTERIOR LIGHTING: Headlamp operation issues. Customer statement / workshop findings: headlamp operation issues technical background: dtcs evident within the left light control unit (diagnostic address d6) and/or the right light control unit (diagnostic a
  • 2053351/6 - ENGINE AND ENGINE COOLING: Buzzing noise from engine area. Customer statement / workshop findings workshop findings: buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or
  • 2058423/4 - EQUIPMENT: New continental gt/gtc, new flying spur and bentayga speed - low oil pressure warning during early vehicle life customer statement/workshop findings: warning on the driver instrument panel (dip) - oil pressure too low dtcs relating to oi
  • 2049586/7 - EQUIPMENT: Misfiring, w12 tsi - excessive carbon build up cylinder leakage. Customer statement/workshop findings: customer statement: emission control warning signal displayed, engine misfire workshop findings: event entries in engine control unit
  • 2057978/4 - EQUIPMENT: Engine lubricating oil - replenishment. Customer statement / workshop findings: engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services. Technical background: in or
  • 2050334/6 - EQUIPMENT: Ticking noise from engine bay. Customer statement/workshop findings: ticking noise emanating from rear of bank 1 cylinder head technical background: noise from failed vacuum pump
  • 2060205/2 - ENGINE AND ENGINE COOLING: Engine cooling system - dtc P218100 - v8 kovomo technical background: it is possible for the engine coolant thermostat to corrode over time, this corrosion is due to an adverse reaction of the thermostat material with the engine coolant.
  • 2060726/1 - BRAKES (PWS): Bentayga - winter wheel and tyre for csic braking systems, technical background: when opting to use winter tyres on vehicles specified with ceramic brake rotors, the only permissible wheel rim option is 21 inch 7 twin spoke 36a 601 025q
  • 2060444/2 - ELECTRICAL SYSTEM: Emergency assistance (sos) - system unavailable. Customer statement / workshop findings: warning on driver instrument panel (dip): auto sos: fault. Function unavailable. Contact your bentley dealer in conjunction with the emergency assis
  • 2058484/2 - ENGINE (PWS): Bentayga - check engine lamp - fuel pressure regulation. Customer statement / workshop findings check engine lamp illuminated on driver instrument panel (dip) diagnostic trouble code (dtc) P310B00 low fuel pressure regulation stored in t
  • 2060823/1 - EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS: Radio: reception complaints. Customer statement / workshop findings: all complaints which are related to radio reception issues technical background: complaints about the radio reception can have many causes. The radio reception strengt
  • 2054599/5 - EXTERIOR LIGHTING: Headlamp operation issues. Customer statement / workshop findings: headlamp operation issues technical background: dtcs evident within the left light control unit (diagnostic address d6) and/or the right light control unit (diagnostic a
  • 2060418/1 - ENGINE AND ENGINE COOLING: Vehicle vibration / humming at idle - active engine mount leak - active engine mount replacement. Customer statement / workshop findings vehicle vibration / humming noise at idle technical background right hand active engine mount (aem)
  • 2058586/1 - ELECTRICAL SYSTEM: Bentayga and mulsanne - rear entertainment tablet - battery replacement customer statement / workshop findings message on bentley rear entertainment tablet the battery is defective please contact your bentley dealer . Bentley rear ente
  • 2052785/5 - SERVICE BRAKES, HYDRAULIC: Brake noise identification. Customer statement: noise complaint from the braking system. Workshop findings: the noise can be reproduced and clearly assigned to the braking system. Technical background: brake noises can be attributed t
  • 2053351/5 - ENGINE AND ENGINE COOLING: Buzzing noise from engine area customer statement / workshop findings: buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or outside of the vehic
  • 2054077/3 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Bentayga - ticking noise behind driver instrument panel customer statement / workshop findings: ticking noise behind the driver instrument panel. Technical background: in certain circumstances a ticking noise behind the driver instrumen
  • 2060081/1 - ELECTRICAL SYSTEM: Bentayga - fuel gauge - symptom based guided fault finding customer statement / workshop findings: fuel gauge does not change during a long journey or after refuelling the vehicle and does not show full after filling the fuel tank. No dia
  • 2058189/2 - WHEELS: Bentayga speed - production 22in wheel restriction. Customer statement/workshop findings: winter wheels and tyres required for bentayga speed, refer to the technical background section of this tpi for additional information technical bac
  • 2060117/1 - EQUIPMENT ADAPTIVE/MOBILITY: Bentayga hybrid - ac charging timer does not function customer statement/workshop findings: the ac charging timer does not function. The customer has difficulties with timed charging. Immediate charging works correctly, but when using ti
  • 2049586/6 - ENGINE (PWS): Misfiring, w12 tsi - excessive carbon build up cylinder leakage. Customer statement/workshop findings: customer statement: emission control warning signal displayed, engine misfire workshop findings: event entries in engine control unit
  • 2036678/3 - EQUIPMENT ADAPTIVE/MOBILITY: Speaker replacement - diagnostic checks. Customer statement/workshop findings: audio output from speakers is distorted technical background: there have been instances where door speakers have been changed under warranty for the complain
  • 2057935/2 - EQUIPMENT: Warning lamp for washer fluid level on (for no reason). Customer statement / workshop findings: the washer fluid low warning lamp in the dash insert is lit up although there is sufficient washer fluid in the reservoir. Workshop findings:
  • 2055693/2 - EQUIPMENT ADAPTIVE/MOBILITY: Unable to run basic settings within the adaptive suspension control unit (j775). Customer statement/workshop findings: unable to run basic setting (full process + rebound end stops) after a new adaptive air suspension control unit has bee
  • 2054077/2 - ENGINE (PWS): Bentayga - ticking noise behind driver instrument panel. Customer statement/workshop findings: ticking noise behind driver instrument panel. Technical background: in certain circumstances a ticking noise behind the driver instrument pan
  • 2055643/2 - ELECTRICAL SYSTEM:SOFTWARE: Software incompatibilty between j775 (address 74) - j924 (address d4) and j1096 (address d5). Customer statement / workshop findings after replacing the software or hardware for the adaptive suspension control unit (j775 diagnostic addre
  • 2057981/2 - EQUIPMENT: Slow front window motor operation. Customer statement/workshop findings: slow operation of the left and/or right hand front window lift motor technical background: refer to the checks within the measure section before replacing a front
  • 2055540/2 - ENGINE (PWS): Rumble noise and/or floor pan/steering column vibration. Customer statement/workshop findings floor pan or steering column/steering wheel vibration when manoeuvring/steering at slow speeds with steering wheel input technical background
  • 2055217/2 - EQUIPMENT: Rear end lowering function does not work. Customer statement/workshop findings: the rear end lowering is intermittently not available and at least one of the two event entries is logged in the running gear control unit (diagnosis address
  • 2054210/3 - EQUIPMENT:MECHANICAL: Noises from panoramic sun roof. Customer statement / workshop findings: noises from the panoramic sun roof when driving. The noises occur mainly when the sun roof is closed. Technical background: mechanical system of sun roof frame not
  • 2060205/1 - EQUIPMENT ADAPTIVE/MOBILITY: Bentayga - engine cooling system - dtc P218100. Customer statement / workshop findings: emission control lamp illuminated on driver instrument panel. The time to reach the correct engine coolant operating temperature has increased. Diagn
  • 2052561/3 - EQUIPMENT: Mulliner - biometric secure stowage box. Customer statement / workshop findings: correct functionality and restrictions of the mulliner biometric secure stowage box need to be understood to prevent unnecessary customer complaints.
  • 2057999/2 - ELECTRICAL SYSTEM: Garage door opener remote with a frequency of 315mhz will not program to vehicle homelink. Customer statement / workshop findings: customer states: unable to program their garage door opener to the vehicle. Message displayed in mmi: an
  • 2054300/2 - ELECTRICAL SYSTEM: Bentley dynamic ride system fault within the dip - dtc C129600 logged. Customer statement / workshop findings: bentley dynamic ride system fault (figure 1) within the drivers information panel (dip) with dtc C129600 logged within the fron
  • 2048616/8 - SUSPENSION: Creaking noise from the front suspension when manoeuvring. Customer statement / workshop findings: creaking noise from the front suspension when manoeuvring technical background: verify that the customer complaint matches the sound fi
  • 2052853/6 - BRAKES (PWS): Clicking noises from front corner(s). Customer statement/workshop findings clicking noise from front corner(s) technical background in order to accurately diagnose and repair customer reported clicking noises from the front corner(s) th
  • 2058477/3 - ENGINE (PWS): Bentayga - button module for driving profile selection. Customer statement / workshop findings: button module for driving profile selection requires replacement. Technical background: there is an ongoing factory investigation into failu
  • 2054084/2 - STRUCTURE: Bullseye air outlets - chrome finisher detached. Customer statement / workshop findings: air vent chrome finisher has detached from vane. Technical background: it is possible that using aftermarket clip on devices such as mobile phone h
  • 2046299/6 - SERVICE BRAKES, HYDRAULIC: Bentayga - 1.2 - 1.4khz rear brake squeal. Customer statement / workshop findings: squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be pr
  • 2053177/12 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list condition: customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of other investigations on the vehic
  • 2053177/11 - EQUIPMENT: Customer statement / workshop findings customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of other investigations on the vehicle. All vehic
  • 2028808/4 - ENGINE AND ENGINE COOLING: Engine oil. Specific oil type and oil consumption reference. Customer statement / workshop findings: engine oil level requires to:p up between services. Technical background the use of the correct oil for each engine type is critical fo
  • 2057841/2 - STRUCTURE: Windscreen replacement criteria whilst under manufacturers warranty. Customer statement / workshop findings: windscreen cracked/damaged technical background: please refer to the instructions within the measure section of this tpi in the
  • 2055036/3 - ELECTRICAL SYSTEM: My bentley - connected services. Customer statement / workshop findings: complaints relating to my bentley connected services. Technical background: most queries and complaints regarding my bentley connected services can be resolved by
  • 2056582/3 - STRUCTURE: Interior trim - creak and rattle - noise identification. Customer statement / workshop findings: noise complaint from the interior workshop findings: the noise can be reproduced and clearly assigned to the interior prior to starting the
  • 2053492/6 - SUSPENSION:REAR:SPRINGS: Air spring fault finding. Customer statement / workshop findings: the front and/or rear suspension appears to have dropped. Technical background: the list of bentley vehicles below are fitted with air springs as part of the suspension s
  • 2053177/10 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list condition: customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of other investigations on the vehic
  • 2048616/7 - SUSPENSION: Creaking noise from the front suspension when manoeuvring customer statement / workshop findings: creaking noise from the front suspension when manoeuvring technical background: verify that the customer complaint matches the sound file
  • 2059286/1 - ELECTRICAL SYSTEM: Bentayga hybrid - software update to 008c hybrid battery management and 06d0 battery interrupt switch (sc20/11) technical background: software update required to address 008c - hybrid battery management control module and address 06d0 - b
  • 2058423/2 - ELECTRICAL SYSTEM: New continental gt / gtc, new flying spur and bentayga speed - low oil pressure customer statement / workshop findings: warning on driver instrument panel (dip) oil pressure too low. Diagnostic trouble codes (dtc) P052400: engine oil pre
  • 2059379/1 - ENGINE AND ENGINE COOLING: High pitched whistle from the engine - warning light within the dip - engine not running smoothly - numerous dtcs. Customer statement/workshop findings: emission control warning light evident within the dip (figure 1) engine not runnin
  • 2046299/5 - SERVICE BRAKES, HYDRAULIC: Bentayga - 1.2 - 1.4khz rear brake squeal condition: squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be produced by the friction between
  • 2059392/1 - ELECTRICAL SYSTEM: Pdc system not working or pdc system false detection. Customer statement/workshop findings: pdc system not working or pdc system false detection technical background refer to the measure section of this tpi
  • 2059195/1 - STEERING: Squeaking/droning noise from the steering column. Customer statement / workshop findings: when turning the steering wheel a squeaking/droning noise from the location shown in figure 1 is evident. Technical background: the noise is due t
  • 2051519/6 - VISIBILITY: Hvac operation issues/hvac motor defect dtcs logged. Customer statement / workshop findings: hvac operation issue and hvac motor defect (dtcs) evident within address 08 climatronic control unit, the dtc/s can be static or sporadic, for
  • 2057978/3 - ENGINE AND ENGINE COOLING: Engine lubricating oil - replenishment. Customer statement / workshop findings: engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services. Technical background: in or
  • 2057470/1 - ELECTRICAL SYSTEM: Bentayga hybrid - bentley home charging unit - not functioning. Condition high voltage system - bentley home charging unit (low version) does not function, the following indicator lights are illuminated in red. Bentley home charging unit
  • 2058736/1 - EQUIPMENT: Customer statement / workshop findings: when using a mobile telephone via a bluetooth connection the audio quality is poor due to interference technical background: customer complaint of poor audio quality due to interference when using
  • 2058484/1 - ELECTRICAL SYSTEM: Customer statement / workshop findings: check engine lamp illuminated on driver instrument panel (dip) diagnostic trouble code (dtc) P310B00 low fuel pressure regulation stored in the engine control unit (ecu). Dtc P014800 fuel delivery e
  • 2058573/1 - ELECTRICAL SYSTEM: Dtc P04F000 evap system high pressure purge line performance dtc logged customer statement / workshop findings customer statement emission control system warning light illuminated within the dip (figure 1) workshop findings dtc P04F000
  • 2057962/2 - ELECTRICAL SYSTEM: Dtc's B1916f0 - B1916f3 - B191604 - back up battery for emergency supply customer statement / workshop findings: dtcs B19186f0 or B1916f3 or B191604 evident within address 0019 - gateway (data bus diagnostic interface control unit) - j533
  • 2058477/2 - ELECTRICAL SYSTEM: Bentayga - button module for driving profile selection customer statement / workshop findings: button module for driving profile selection requires replacement. Technical background: there is an ongoing factory investigation into failur
  • 2055254/2 - ELECTRICAL SYSTEM: Top view/rear view camera - guidelines not visible condition: guidelines not showing on display screen when reverse gear selected technical background: due to legal requirements, changes have been made to the visibility of guidelines in
  • 2058189/1 - WHEELS: Bentayga speed - production 22inch wheel restriction customer statement / workshop findings: winter wheels and tyres required for bentayga speed, refer to the technical background section of this tpi for additional information technical
  • 2055841/2 - STEERING: Dtc B145504 - temperature sensor steering wheel heater faulty - 'passive sporadic' logged customer statement / workshop findings: early deactivation of the steering wheel heating function technical background: dtc B145504 - temperature
  • 2058173/1 - ELECTRICAL SYSTEM: Electrical switch replacement guidelines customer statement / workshop findings: electrical switch suspected as defective this tpi is not applicable to suspected faulty control units or any component related to the passive restraint syst
  • 2058027/1 - ELECTRICAL SYSTEM: V8 kovomo - engine control module (sc20/02) technical background: software update required to the engine control module remedy: software update for the engine control module
  • 2050542/4 - EXTERIOR LIGHTING: Customer statement: 1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp from the inside with minor drips. 2. Water is in the headlight (illustration 2a) / front fog lamp (illustration 2
  • 2056407/2 - SUSPENSION: Condition: customer statement: noise complaint from the suspension and/or steering workshop findings: the noise can be reproduced and clearly assigned to the suspension system from either of the axles and/or the noise can be reproduce
  • 2051187/5 - ELECTRICAL SYSTEM: Condition: poor engine running, reduced power, engine warning lamp illuminated. Technical background: technical product information (tpi) to assist retailers when diagnosing poor engine running or misfires. Service: the following tpi s
  • 2055036/2 - ELECTRICAL SYSTEM: Condition: complaints relating to my bentley connected services. Technical background: most queries and complaints regarding my bentley connected services can be resolved by contacting my bentley support rather than raising a diss techn
  • 2056582/2 - STRUCTURE: Condition: customer statement: noise complaint from the interior workshop findings: the noise can be reproduced and clearly assigned to the interior prior to starting the instructions within this tpi, the retailer must check and confir
  • 2051519/5 - VISIBILITY: Condition: hvac operation issue and hvac motor defect (dtcs) evident within address 08 climatronic control unit, the dtcs can be static or sporadic, for example; B108D09: right temperature flap positioning motor - component defect techn
  • 2052785/4 - SERVICE BRAKES, HYDRAULIC: Condition: customer statement: noise complaint from the braking system. Workshop findings: the noise can be reproduced and clearly assigned to the braking system. Technical background brake noises can be attributed to many causes. Eig
  • 2057988/3 - EQUIPMENT: Condition: customer request to install fixed sill steps, deploying sill steps or illuminated tread plates to bentayga hybrid vehicle. Technical background: due to the routing and proximity of high voltage cables it is strictly prohibited
  • 2053177/6 - ELECTRICAL SYSTEM: Condition: customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of other investigations on the vehicle. Technical background: the attached d
  • 2051562/5 - ELECTRICAL SYSTEM: Condition: 12 volt battery test instruction technical background: for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be raised prior to battery replacement, refer to the instructions within the
  • 2057988/1 - EQUIPMENT: Customer statement / workshop findings: customer request to install fixed sill steps, deploying sill steps or illuminated tread plates to bentayga hybrid vehicle. Technical background: due to the routing and proximity of high voltage cab
  • 2057962/1 - ELECTRICAL SYSTEM: Customer statement / workshop findings: dtcs B19186f0 or B1916f3 or B191604 evident within address 0019 - gateway (data bus diagnostic interface control unit) - j533 technical background: in the event any of the afore mentioned dtcs are
  • 2057935/1 - VISIBILITY: Customer statement / workshop findings: customer statement: the washer fluid low warning lamp in the dash insert is lit up although there is sufficient washer fluid in the reservoir. Workshop findings: the customer statement can be re
  • 2057981/1 - EQUIPMENT: Customer statement / workshop findings: slow operation of the left and/or right hand front window lift motor technical background: refer to the checks within the measure section before replacing a front window lift motor the checks with
  • 2057999/1 - ELECTRICAL SYSTEM: Customer statement / workshop findings: customer states: unable to program their garage door opener to the vehicle. Message displayed in mmi: an error occurred during programming. Would you like to try again? Workshop findings: custom
  • 2057865/1 - EQUIPMENT: Customer statement / workshop findings: the auxiliary heating system and cabin heating system does not heat the cabin sufficiently technical background: should the auxiliary and cabin heating system not be working to specification the ch
  • 2057841/1 - VISIBILITY: Customer statement / workshop findings: windscreen cracked/damaged technical background: please refer to the instructions within the measure section of this tpi in the event that a windscreen is cracked/damaged note: the instructions mu
  • 2053177/5 - EQUIPMENT: Customer statement / workshop findings: customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of other investigations on the vehicle. Technica
  • 2056414/2 - ELECTRICAL SYSTEM: Technical background: software update required to the engine control module important note: please make sure you have installed the latest odis diagnostic software version (figure 1) before carrying out the instructions within the measur
  • 2056414/1 - ELECTRICAL SYSTEM: Technical background: software update required to the engine control module important note: please make sure you have installed the latest odis diagnostic software version (figure 1) before carrying out the instructions within the measure
  • 2057041/2 - ELECTRICAL SYSTEM: Bentayga kovomo v8 - pdi - basic settings procedure. Check and confirm the readiness code readout prior to starting the instructions within this tpi should the readiness code bytes be 00000000 (figure 1) the instructions within this docume
  • 2057130/1 - EQUIPMENT: In some cases the roof rail protective tape cannot be easily peeled/removed from the roof rails, refer to the instructions within the measure section for removal instructions
  • 2044536/8 - EQUIPMENT: Deployable sill step accessory malfunctions. This tpi is specifically written to record key information, reach a logical diagnosis and ultimately a problem resolution when presented with a deployable sill step malfunction.
  • 2057041/1 - ELECTRICAL SYSTEM: Customer statement / workshop findings: important: in the event the readiness code is as shown in figure 1, no further action is required. If the any of the eight characters are not zero, carry out the instructions within this tpi.
  • 2055760/1 - ELECTRICAL SYSTEM: Customer statement / workshop findings: software reprogramming or replacement of the active engine mount control unit must be carried out when the active engine mounts are replaced with part number 4m0 199 255/6 bh. Technical background:
  • 2055883/1 - LATCHES/LOCKS/LINKAGES: Epb warning light in dip - front door/s power latch system intermittent - dtc U112300 within address 03 and address 46. The front door/s power latching system sporadically does not work. The door remains in the first latch of the door lock
  • 2055907-1 - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Anti theft alarm activates for no reason
  • 2055858-1 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA: Night vision camera not working - dtc B11E129 evident within the night vision control unit (j853)
  • 2055841-1 - STEERING: Dtc B145504 - temperature sensor steering wheel heater faulty - 'passive sporadic' logged
  • 2055643-1 - ELECTRICAL SYSTEM:SOFTWARE: Software incompatibilty between j775 (address 74) - j924 (address d4) and j1096 (address d5)
  • 2055540-1 - POWER TRAIN:AUTOMATIC TRANSMISSION: Rumble noise and/or floor pan/steering column vibration
  • 2055664-1 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Dtc P14AB00 and/or other related exhaust flap dtc's - warning lamp evident within the dip
  • 2055535-1 - ENGINE AND ENGINE COOLING: Bentayga w12 tsi - engine hesitates and jerks during acceleration
  • 2055513-1 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Driver's window switch inoperative
  • 2053429-3 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Emission control system lamp illuminated - dtc P044100 evident
  • 2045686-4 - ENGINE AND ENGINE COOLING: Bentayga - engine oil pressure warning
  • 2055070.1 - EQUIPMENT: Bluetooth headphones not working
  • 2055069.1 - VISIBILITY: Wind noise from the door mirror/s above 30 mph/50 km/h
  • 2055036.1 - EQUIPMENT: My bentley - connected services
  • 2054210.2 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Noises from panoramic sun roof
  • 2054084.1 - EQUIPMENT: Bullseye air outlets - chrome finisher detached
  • 2053931.2 - EQUIPMENT: Unable to stream infotainment media to the rear seat entertainment system
  • 2053923.2 - BRAKES (PWS): Event entry in abs: C123Ef0 hydraulic brake servo
  • 2053492.4 - SUSPENSION: Air spring fault finding
  • 2053492.3 - SUSPENSION: Air spring fault finding
  • 2053424.2 - ENGINE (PWS): Bentayga w12 - misfire after start up in cold conditions
  • 2053351.4 - ENGINE (PWS): Buzzing noise from engine area
  • 2053350.2 - ENGINE (PWS): W12 - oil leak from engine
  • 2053348.3 - ENGINE (PWS): W12 engine management light on - turbocharger speed sensor dtc's stored
  • 2053177.3 - EQUIPMENT: All vehicle variants - spurious dtc list
  • 2052962.4 - ENGINE (PWS): Bentayga - w12 - engine control module replace test functionality
  • 2052785.3 - BRAKES (PWS): Brake noise identification
  • 2052561.2 - EQUIPMENT: Mulliner - biometric secure stowage box
  • 2051893.3 - ENGINE AND ENGINE COOLING: Engine coolant - overheat condition
  • 2051893.2 - ENGINE AND ENGINE COOLING: Engine coolant - overheat condition
  • 2051562.4 - ELECTRICAL SYSTEM: 12 volt - battery condition checks
  • 2051219.5 - ENGINE (PWS): W12 tsi camshaft phaser position related dtc
  • 2051205.2 - ENGINE (PWS): Emission control warning displayed - (dtc) P227900 - intake air leak
  • 2051187.3 - ENGINE (PWS): Poor engine running complaints (misfires) petrol engines only
  • 2051045.3 - BACK OVER PREVENTION: Night vision camera - washer jet leaking
  • 2050603.2 - EQUIPMENT: Bentayga - touch screen remote (tsr) - not ejecting from the cradle
  • 2050334.5 - ENGINE (PWS): Ticking noise from engine bay
  • 2049788.3 - EQUIPMENT: Dtc: P168F00 present in - 00c4 - dc/dc converter control module
  • 2049586.4 - ENGINE (PWS): Misfiring, w12 tsi - excessive carbon build up cylinder leakage
  • 2048860.2 - ELECTRICAL SYSTEM: Bentayga - stop start system - intermittent failure
  • 2048616-6 - SUSPENSION: Creaking noise from the front suspension when manoeuvring
  • 2048196-3 - POWER TRAIN: Bentayga - transmission analysis
  • 2046299-4 - BRAKES (PWS): Bentayga - 1.2 - 1.4khz rear brake squeal
  • 2044536-7 - EQUIPMENT: Bentayga deployable sill step malfunction
  • 2044536-6 - EQUIPMENT: Bentayga deployable sill step malfunction
  • 2046299-3 - BRAKES (PWS): Bentayga - 1.2 - 1.4khz rear brake squeal
  • 2054210-1 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Noises from panoramic sun roof
  • 2051562.1 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: 12 volt - battery condition checks
  • 20491931 - STRUCTURE: Bentayga - "a" post water deflector - surface contamination
Known Recall Investigations

  • Pedestrian alert sounds investigation # DP22005

    Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072.Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.The petitioner asserts that hybrid and electric vehicles to which the standard does not apply should be found to contain a safety defect. In support of the petition, the petitioner includes findings contained in a bill introduced in the house of representatives in 2009, the pedestrian safety enhancement act of 2009, h.R. 734, 111th cong. (2009). A related bill, the pedestrian safety enhancement act of 2010, became law in january 2011 (pub. L. 111-373). The petitioner requests that nhtsa require all electric and hybrid vehicles comply with fmvss 141, regardless of production date.The defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition.The associated product list is not exhaustive and may contain vehicles that are equipped with pedestrian alert sounds.

Recall investigations are also available on the Complaints page
NHTSA decoded information from VIN

139 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.

Variable Value
ABSStandard
Air Bag Loc Curtain1st and 2nd Rows
Air Bag Loc Front1st Row (Driver and Passenger)
Air Bag Loc KneeDriver Seat Only
Auto Reverse SystemStandard
Axles2
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Brake System DescFront and rear vented discs
Daytime Running LightStandard
Destination MarketU.S., Canada, Mexico
DisplacementCC3996
DisplacementCI243.850881402
DisplacementL3.996000
Doors5
Drive TypeAWD/All-Wheel Drive
Dynamic Brake SupportStandard
ESCStandard
Engine ConfigurationV-Shaped
Engine Cylinders8
EngineHP550
EngineKW410.1350
Engine ManufacturerBentley Motors
Engine ModelDCU
Error Text0 - VIN decoded clean. Check Digit (9th position) is correct
Fuel Type PrimaryGasoline
GVWRClass 2F: 7,001 - 8,000 lb (3,175 - 3,629 kg)
MakeBENTLEY
MakeID583
ManufacturerBENTLEY MOTORS LIMITED
Manufacturer Id13983
ModelBentayga
ModelID14006
Model Year2020
NCSA Body TypeCompact Utility (Utility Vehicle Categories "Small" and "Midsize")
NCSA MakeOther Import
NCSA ModelRolls Royce/Bentley
NoteNorth America and Gulf Regions only, Pyms Lane, Crewe, Cheshire, CW1 3PL, England
Other Engine InfoLev 3 / Tier 3 (125)
Other Restraint System Info4 or 5 seat NAR: Driver Knee Airbag & Occupancy Recognition - 3-point seat belts (all seating positions) - Thorax Airbags Front & Rear Seats Side Curtain Airbags
Plant CityCREWE
Plant CountryENGLAND
Plant StateUNITED KINGDOM
Rear Visibility SystemStandard
Seat Belts AllManual
Seat Rows2
Seats5
Semiautomatic Headlamp Beam SwitchingStandard
Steering LocationLeft-Hand Drive (LHD)
TPMSDirect
Traction ControlStandard
Transmission Speeds8
Transmission StyleAutomatic
TrimV8
VINSJAAM2ZV4LC029170
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Wheel Base TypeStandard
Wheels4
More information on VIN Requirements can be found at Title 49
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
SJAAM2ZV4LC0304642020BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAM2ZV4LC0302852020BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAR4ZV3LC0303072020BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAM2ZV4LC0291702020BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAR2ZV6LC0286192020BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAM2ZV6LC0304202020BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAM2ZV2LC0296672020BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAM2ZV8LC0313572020BentaygaCREWE UNITED KINGDOM, ENGLAND
SJAAM2ZV2LC0284232020BentaygaCREWE UNITED KINGDOM, ENGLAND

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