2065919/2

Technical product information
Water leaking from mechanical water pump - Low coolant level warning displayed - W12 TSI
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea
(6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 Bentley USA and rest America (6E05)
Bentley
Topic
Market
area
Brand
Transaction
2065919/2
No.
Level
EH
Status
Approval
Release
date
New customer code
Object of complaint
Complaint type
Position
engine -> cooling system -> coolant component / consumables -> too little
engine -> cooling system
leaks
Vehicle data
W12 Bentayga - New Continental GT/GTC - New Flying Spur
Sales types
Type
3S31BB
3S31BB
3S31BB
3S31BB
3S31BB
3S41BB
3S41BB
3S41BB
3S41BB
3S41BB
4V14A9
4V14A9
4V14A9
4V14A9
4V14A9
4V14A9
4V14G9
4V14G9
4V14G9
ZG21BB
ZG21BB
ZG21BB
MY
2018
2019
2020
2021
2022
2018
2019
2020
2021
2022
2017
2018
2019
2020
2021
2022
2020
2021
2022
2020
2021
2022
Brand Designation Engine code
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
Documents
Document name
master.xml
INTERNAL
Gearbox code
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
Final drive code
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
Technical product information
Water leaking from mechanical water pump - Low coolant level warning displayed - W12 TSI
Transaction No.: 2065919/2
Customer statement / workshop findings
Workshop findings:
•
Coolant leaking from the mechanical coolant
pump And/or
•
Low coolant level warning displayed
Technical background
The operative MUST ensure the instructions within the Measure section are followed, the instructions differ slightly depending on the part
number of the mechanical coolant pump (B or C suffix)
Production change
The following part numbers are affected
•
07P 121 008B
•
07P 121 008C
NOTE: All replacement parts are to specification
Measure
1) Referring to Rep.Gr 19 - Pressure test the coolant system to confirm if a coolant leak is evident from the mechanical coolant pump
In the event a coolant leak is evident the operative should continue with the remaining instructions from step 2
However
In the event a coolant leak is suspected but not proven after conducting the pressure test the operative should raise a DISS query
and await feedback before conducting any further work
2) Check to confirm the part number of the mechanical coolant pump
If 07P 121 008B is fitted - Continue the repair as required and replace the mechanical coolant pump as per Rep.Gr 19, NOTE: For this
scenario only (07P 121 008B fitted) No further feedback or confirmation is required
Ensure all procedures within the Repair manual are followed including any alignments/calibrations which are required (Dependi ng
on vehicle specification)
However
If 07P 121 008C is fitted the operative should conduct the remaining instructions to completion
•
The operative must raise a technical DISS query or respond via an already open DISS query and include the following:
•
Photo of the defective mechanical coolant pump clearly identifying the position of the leak
•
Photo of the part number
3) Replace the mechanical coolant pump - Refer to Rep.Gr 19
Ensure all procedures within the Repair manual are followed including any alignments/calibrations which are required (Dependi ng
on vehicle specification)
NOTE: Do not discard the mechanical coolant pump as it may be requested for analysis
INTERNAL
Warranty accounting instructions
Due to various vehicle types and specifications the operative must refer to the Labour operations section within Elsa pro
Coolant pressure test
Warranty Type
110 or 910
Damage Service Number 19 50
Damage Code
00 50
Labour
Labour Operation Code 19 01 01 00
Time
10 TU
Parts information
Refer to the ETKA parts catalogue
INTERNAL