2019 BENTLEY CONTINENTAL-GTCBentley Continental-gtc 2019

Vehicle Details: Decoded VIN Details, Service Bulletins

Below you will find all available information on the 2019 BENTLEY CONTINENTAL-GTC, manufacturered by Bentley Motors Limited.
The vehicle is described as a AWD/All-Wheel Drive 2-door sedan,hardtop,coupe.

ManufacturerKnown WMI(s)Fuel Type
BENTLEYSCB SCB Gasoline
2019 BENTLEY CONTINENTAL-GTC
BENTLEY VIN Decoder

Use the box here to look up VINs from BENTLEY as well as other manufacturers

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Frequently Asked Questions
  • Where is the 2019 BENTLEY CONTINENTAL-GTC produced?
     - The 2019 BENTLEY CONTINENTAL-GTC is produced in Crewe United Kingdom, England.
  • Does the 2019 BENTLEY CONTINENTAL-GTC work with Apple Carplay?
     - The CONTINENTAL-GTC does support Apple Carplay.
  • How much horsepower does the 2019 BENTLEY CONTINENTAL-GTC have?
     - The 2019 BENTLEY CONTINENTAL-GTC has 625 horsepower.
NHTSA Mandated Recalls

No recalls could be found for this vehicle. To ensure accuracy and for your safety, do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 2070497/8 - ELECTRICAL SYSTEM: New continental gt and gtc - window drop glass operation. Customer statement / workshop findings: - incorrect operation / function of the front and / or rear window drop glass - front and / or rear drop glass fails to open / close or att
  • 2069806/5 - ELECTRICAL SYSTEM: Hvac refrigerant leakage suspected or reports of a damp/musty smell within the cabin - diagnosis guidelines. Customer statement / workshop findings: hvac not cooling / hvac cooling less than expected / hvac refrigerant leakage confirmed o
  • 2073225/1 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Infotainment screen stuck on loading - message visible within the infotainment screen. Customer statement / workshop findings: one or a combination of the following issues are evident: - infotainment screen stuck on initialising or - lo
  • 2073377/1 - ELECTRICAL SYSTEM: Tpms - warning within the drivers information panel (dip) - tyre pressure sensor - low battery. Customer statement: tyre pressure sensor: low battery warning is evident with the drivers information panel (dip). Workshop findings: one or
  • 2051562/12 - ELECTRICAL SYSTEM: 12 volt - battery condition checks. Customer statement / workshop findings: 12 volt battery flat or unserviceable technical background: for all 12 volt battery issues relating to warranty or a parts warranty claim refer to the instructi
  • 2065895/5 - ELECTRICAL SYSTEM: Rotating display/screen noise - diagnosis for complaints relating to noise during operation and/or during a drive cycle. Customer statement / workshop findings: various rotating display screen noise during operation.
  • 2066236/4 - ELECTRICAL SYSTEM: Unintended sounding of the alarm siren - following activation of the ignition or whilst the vehicle is left standing. Customer statement: unintended sounding of the alarm siren following activation of the ignition or unintended sounding
  • 2066872/5 - FUEL SYSTEM, GASOLINE: Fuel pressure dtc's P008700 and / or P008800 and / or max engine speed 4000 rpm warning evident in the dip - w12 only. Customer statement / workshop findings: one or a combination of the following are evident: - dtcs P008700 and / or p00
  • 2067579/4 - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): Repeated traction control interventions experienced upon reaching 30km/h. Technical background: in the event the issue is as exactly as described, refer to the instructions within the measure section.
  • 2068946/6 - SUSPENSION: Dtc p0B2500 logged within address 0021 (battery energy control module 2) - dynamic ride system warning visible. Customer statement: bentley dynamic ride system fault is displayed within the drivers instrument panel (dip). Workshop findin
  • 2066872/4 - ENGINE AND ENGINE COOLING: Fuel pressure dtc's P008700 and / or P008800 and / or max engine speed 4000 rpm warning evident in the dip - w12 only. Customer statement / workshop findings: one or a combination of the following are evident: - dtcs P008700 and / or p00
  • 2070497/7 - ELECTRICAL SYSTEM: New continental gt and gtc - window drop glass operation. Customer statement / workshop findings: - incorrect operation / function of the front and / or rear window drop glass - front and / or rear drop glass fails to open/close or attem
  • 2068946/5 - SUSPENSION: Dtc p0B2500 logged within address 0021 (battery energy control module 2) - dynamic ride system warning visible. Customer statement / workshop findings: bentley dynamic ride system fault is displayed within the drivers instrument panel (di
  • 2072468/2 - ENGINE AND ENGINE COOLING: Fuel pressure dtc's P008700 and / or P008800 and / or max engine speed 4000 rpm warning evident in the dip - w12 only. Customer statement / workshop findings: one or a combination of the following are evident: - dtcs P008700 and / or p00
  • 2067955/4 - ELECTRICAL SYSTEM: Rotating display/screen - fault diagnosis - mechanical malfunction dtc B140107 is evident within 005f. Customer statement / workshop findings: - bentley rotational display (brd) operational issues - mechanical malfunction dtc B140107 evi
  • 2055846/9 - ELECTRICAL SYSTEM: Infotainment screen turns red sporadically. Customer statement / workshop findings infotainment screen 'goes red fully or partially' within the mmi screen.
  • 2061537/7 - ELECTRICAL SYSTEM: Infotainment home screen - loading messages visible on start up in multiple tiles. Customer statement / workshop findings upon start-up of the home screen, loading messages can be seen in some or all of the tiles. Measure: a delay when
  • 2072330/1 - ELECTRICAL SYSTEM: Front seat adjustment switch broken / damaged - warranty replacement guidelines. Customer statement / workshop findings: front seat adjustment switch is broken / damaged
  • 2071934/1 - ELECTRICAL SYSTEM: Headlamp control unit replacement and/or turn signal control unit replacement. Customer statement / workshop findings: headlamp low beam / high beam malfunction / operational issues (inner lamp) or daytime running light malfunction / op
  • 2071558/2 - SEAT BELTS: Front seat belt presenter arm - broken. Customer statement / workshop findings: front seat belt presenter arm (driver and/or passenger) is snapped/broken (figures 1,2 and 3). Measure: the operative must complete the attached questionnai
  • 2054599/9 - ELECTRICAL SYSTEM: Diagnosis guidelines relating to headlamp operation/daytime running lights (inner lamp) and/or turn signal (outer lamp). Customer statement / workshop findings: operational issues are evident with one or a combination of the following: -
  • 2071525/2 - ELECTRICAL SYSTEM: Driver / passenger door(s) creak on close - all models (front and / or rear). Customer statement / workshop findings: driver and / or passenger door creak during the power close function - front and / or rear (depending on vehicle type).
  • 2062184/9 - PARKING BRAKE: Electronic parking brake (epb) functionality issues. Customer statement / workshop findings: the following issues could be evident during pdi or found whilst in service: - epb may not hold the car effectively - parking brake components
  • 2071525/1 - ELECTRICAL SYSTEM: Driver / passenger door(s) creak on close - all models (frond and/or rear). Customer statement / workshop findings: driver and / or passenger door creak during the power close function - front and / or rear (depending on vehicle type) te
  • 2070497/6 - ELECTRICAL SYSTEM: New continental gt and gtc - window drop glass operation. Customer statement / workshop findings: - incorrect operation/function of the front and/or rear window drop glass - front and/or rear drop glass fails to open/close or attempts to
  • 2072055/1 - ELECTRICAL SYSTEM: Spurious dtc identification. Customer statement / workshop findings: customers will not be aware of any dtcs, workshop operatives may discover spurious dtcs whilst running guided fault finding (gff) when using odis technical background:
  • 2058423/11 - ENGINE AND ENGINE COOLING: New continental gt/gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life - w12 only. Customer statement / workshop findings: warning on the driver instrument panel (dip) - oil pressure too low dtcs relati
  • 2062257/6 - ELECTRICAL SYSTEM: Keyless door entry does not work - front outside door handle(s) - touch sensor dtc B147613 and/or B147713 are present. Customer statement / workshop findings: keyless entry does not work workshop findings: front outside door handle(s)
  • 2071772/1 - SUSPENSION: New continental gt, gtc and flying spur - front anti roll bar link - diagnosis guidelines. Customer statement / workshop findings workshop findings: front anti roll bar link lower bushes have small cracks on the surface. Technical backg
  • 2071149/2 - ELECTRICAL SYSTEM: Testing electrical circuits - diagnosis guidelines - training videos. Customer statement / workshop findings: technical diss queries with extended downtime can be caused by incorrect diagnosis and testing of the vehicles electrical circui
  • 2051519/13 - ELECTRICAL SYSTEM: Hvac distribution/operational issues - hvac motor defect dtcs logged. Customer statement / workshop findings: - hvac distribution/operational issues - hvac motor defect (dtcs) evident within address 08 - climatronic control unit, the dtc
  • 2070497.5 - ELECTRICAL SYSTEM: New continental gt and gtc - window drop glass operation customer statement; -incorrect operation/function of the front and/or rear window drop glass -front and/or rear drop glass fails to open/close or attempts to close and re-opens onc
  • 2067955.3 - ELECTRICAL SYSTEM: Rotating display/screen - fault diagnosis - mechanical malfunction dtc B140107 is evident within 005f customer statement: -bentley rotational display (brd) operational issues -mechanical malfunction dtc B140107 evident within 005f
  • 2065895.4 - ELECTRICAL SYSTEM: Rotating display/screen noise - diagnosis for complaints relating to noise during operation and/or during a drive cycle customer statement: -various rotating display screen noise during operation
  • 2028794.7 - ENGINE AND ENGINE COOLING: Engine coolant mixture - restrictions on use of desalinated water customer statement: -engine coolant requires topping up or replacing
  • 2061171.12 - ENGINE AND ENGINE COOLING: New continental gt/gtc and new flying spur - v8 kovomo - fuel pressure regulation - numerous dtcs customer statement: check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below: -p3
  • 2052785.8 - SERVICE BRAKES, HYDRAULIC: Brake noise identification: customer statement: -noise/squeal complaint from the braking system technical background: -the noise/squeal can be reproduced and clearly assigned to the braking system
  • 2053914.11 - SERVICE BRAKES, HYDRAULIC: 1.5 khz front brake squeal when reversing - new continental gt/c and new flying spur customer statement: -front brake squeal at 1.5 khz when reversing during brake application
  • 2051937.9 - STRUCTURE: Front centre console lid (cup holder assembly) fails to latch/unlatch technical background: -application of grease to both of the centre console storage box frame ribs as described within the measure section is required.
  • 2060446.8 - STEERING: Clicking noise from the front wheels whilst performing a static lock to lock steering manoeuvre technical background: -verify the customer complaint matches the video within the bentley hub - reference tpi transaction number 2060446/-
  • 2070497.4 - ELECTRICAL SYSTEM: New continental gt and gtc - window drop glass operation customer statement: - incorrect operation/function of the front and/or rear window drop glass -front and/or rear drop glass fails to open/close or attempts to close and re-opens on
  • 2067579.3 - ELECTRICAL SYSTEM: Repeated traction control interventions experienced upon reaching 30km/h customer statement: -repeated traction control interventions experienced upon reaching 30km/h (figure 1) technical background: -in the event the issue is as exactl
  • 2066852.4 - ELECTRICAL SYSTEM: Shaker speaker - diagnostic checks customer statement: -customer complains of poor quality music output from the shaker speaker due to a rattling noise/sound distortion
  • 2066669.3 - ENGINE AND ENGINE COOLING: Engine coolant - overheat condition - warning evident within the dip - dtcs P2B6500 and P2B8600 are evident customer statement: -engine cooling system overheating and/or coolant loss and/or warning light in drivers information panel (
  • 2066236.3 - ELECTRICAL SYSTEM: Unintended sounding of the alarm siren - following activation of the ignition or whilst the vehicle is left standing customer statement: unintended sounding of the alarm siren following activation of the ignition or unintended sounding o
  • 2065922.3 - SUSPENSION: Bentley dynamic ride system warning displayed - dtc p0B2600 with symptom code 28672 customer statement: -bentley dynamic ride system fault warning displayed within the dip
  • 2065698.3 - ENGINE AND ENGINE COOLING: V8 kovomo - emission control warning illuminated within the dip - exhaust gas temperature sensor dtcs evident customer statement: -emission control system warning lamp illuminated (figure 1) within the driver information panel (dip)
  • 2065085.3 - SUSPENSION: Knocking noise from the front and/or rear - dtc C1298f1 evident within d4 and/or d5 customer statement: -knocking noise from the underside of the vehicle (front and/or rear) when driving on uneven road surfaces - dtc C1298f1 (suspension
  • 2064791.3 - SUSPENSION: Knocking noise from the front and/or rear (driving over an uneven road surface) technical background: the noise present in the sound file can be caused by worn anti roll bar bushes, the noise can appear when driving over an uneven road su
  • 2064648.4 - ELECTRICAL SYSTEM: Acc unavailable-traffic assist failure-safeguard failure-radar malfunction warning dip - numerous dtcs within 0013 customer statement: one or numerous of the following issues are evident: acc failure traffic assist failure safeguard
  • 2064477.5 - SUSPENSION: Knock/clunk noise from the rear of the vehicle (rear axle) customer statement: -knock/clunking noise heard from the rear of the vehicle when changing direction at low speed
  • 2063954.5 - ENGINE AND ENGINE COOLING: Engine warning light illuminated within the dip during acceleration - dtc P029900 evident - w12 tsi only customer statement: -engine warning light and max engine speed 4000 rpm warning evident within the dip during acceleration - warning
  • 2063729.4 - ELECTRICAL SYSTEM: Fitment of control modules from donor vehicles for test purposes technical background: if an issue is suspected for one of the control modules listed below: onboard supply control unit (j519) convenience system central control unit (j3
  • 2063651.3 - WHEELS: Tyre tread/sidewall crack(s) customer statement: -cracks evident in the sidewall and/or tread pattern (see the examples in figures 1 and 2 showing cracks within the tread pattern)
  • 2063410.5 - ELECTRICAL SYSTEM: Infotainment main unit (5f / j794) fault finding/diagnosis procedure customer statement: issue suspected with the infotainment main unit (5f / j794) - for example: mmi screen image flickers or goes blank no response to selection audio
  • 2063029.4 - PARKING BRAKE: Epb fault warning within the dip - dtcs stored in address 03 - C100C01 and C1246f9 customer statement: -epb fault warning within the dip with one or both dtcs as listed below: C100C01: electro-mechanical parking brake button electrical e
  • 2063017.3 - WHEELS: Road wheel inspection procedure customer statement: in the event a complaint is received regarding road wheel/s condition for example: - scratches - corrosion - damage - blemishes - chipping please refer to the onward instructions
  • 2062259.6 - SUSPENSION: Air suspension warning light within the dip - dtc's P089200 - C104707 - C103B13 - evident within address 74 customer statement: -air suspension warning light within the dip
  • 2062257/5 - ELECTRICAL SYSTEM: Keyless door entry does not work - front outside door handle(s) - touch sensor dtc B147613 present. Customer statement: keyless entry does not work. Workshop findings: front outside door handle(s) touch sensor open circuit dtcs present
  • 2062184/8 - PARKING BRAKE: Electronic parking brake (epb) functionality issues. The following issues could be evident during pdi or found whilst in service - electronic parking brake (epb) found not operating to specification - epb may not hold the car effectively
  • 2061537/6 - ELECTRICAL SYSTEM: Infotainment home screen - loading messages visible on start up in multiple tiles. Customer statement / workshop findings: upon start-up of the home screen, loading messages can be seen in some or all of the tiles.
  • 2061536/7 - ELECTRICAL SYSTEM: Infotainment screen stalls at initializing. Customer statement / workshop findings upon start-up of the infotainment system, the home screen appears to be stuck in the initializing stage, when this scenario is evident a spinning wheel is
  • 2061362/4 - ENGINE AND ENGINE COOLING: Engine intermittently fails to start/kombi pop up 'engine start system: fault. Customer statement: customer unable to intermittently start the engine with the start button or engine starts but customer gets a pop up error on the kombi.
  • 2061195/3 - ELECTRICAL SYSTEM: Telephone functionality complaint - minimum standards required for analysis of concerns. Customer statement / workshop findings: the feedback method within this tpi is required should a complaint of telephone functionality and/or quality
  • 2060646/5 - ELECTRICAL SYSTEM: New continental gtc - boot open/close function inoperative. Customer statement / workshop findings boot operational issues for example: - the boot does not open or close as expected
  • 2060120.7 - STRUCTURE: Convertible hood cannot close - header trim flap eyelet broken customer statement: -convertible hood cannot close/latch due to a broken eyelet. The eyelet is part of the trim flap assembly (figure 1)
  • 2059489.4 - ENGINE AND ENGINE COOLING: Start/stop system inhibit - driver's seat belt unfastened customer statement: -the start/stop system functions with the drivers seat belt not fastened although the owners handbook states that the drivers seat belt must be fastened for the
  • 2059333.5 - ELECTRICAL SYSTEM: Unable to open, or delay in opening the drivers or front passenger door from outside using the door handle (keyless) technical background: -in the event there is a customer complaint regarding the opening of the door from the outside of t
  • 2059068.6 - ENGINE AND ENGINE COOLING: Transmission communication dtc's (numerous) - w12 engine customer statement: -drive system fault active on dip (figure 1)
  • 2058837.5 - STEERING: Dtc's C135Df0 and/or C12F000 evident within the steering rack and power steering control unit (j500) customer statement: -dtc's C135Df0 and/or C12F000 evident within the steering rack and power steering control unit (j500) diagnostic add
  • 2058423.10 - ENGINE AND ENGINE COOLING: New continental gt/gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life - w12 only customer statement: -warning on the driver instrument panel (dip) - oil pressure too low dtcs relating to oil pressure m
  • 2058176.4 - EQUIPMENT: Sun visor mirror cracked customer statement: -driver or passenger sun visor mirror cracked/broken
  • 2057978.7 - ENGINE AND ENGINE COOLING: Engine lubricating oil - replenishment customer statement: -engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services.
  • 2056407.5 - STEERING: Running gear - noise identification workshop findings: -the noise can be reproduced and clearly assigned to the suspension system from either of the axles and/or the noise can be reproduced and clearly assigned to the steering system pr
  • 2055846.8 - ELECTRICAL SYSTEM: Infotainment screen turns red sporadically customer statement: -infotainment screen 'goes red fully or partially' within the mmi screen (figure 1)
  • 2055772.6 - ELECTRICAL SYSTEM: Battery conditioner inoperative technical background: -corrosion on the contact surfaces of the charger socket and charger lead. If the charging socket or charger lead are wet when the charger is connected this can cause corrosion on the
  • 2053429.6 - ENGINE AND ENGINE COOLING: Emission control system lamp illuminated - dtc P044100 evident customer statement: -emission control system warning lamp illuminated (figure 1) within the driver information panel (dip) in conjunction with dtc - P044100: evap emission con
  • 2053428.7 - ENGINE AND ENGINE COOLING: Vibration noise from the powertrain when park or neutral is selected customer statement: -vibration/tizzing noise from the powertrain area when the vehicle is in park or neutral, the noise typically disappears in drive
  • 2053351.9 - ENGINE AND ENGINE COOLING: Buzzing noise from engine area workshop findings: -buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or outside of the vehicle in normal circums
  • 2053350.5 - ENGINE AND ENGINE COOLING: W12 - oil leak from engine technical background: -the breather return line and the oil dipstick tube orings can split causing an external oil leak. This can be misdiagnosed as the engine sump leaking.
  • 2052496.6 - ENGINE AND ENGINE COOLING: New continental gt - spurious mood lighting dtc's customer statement: -upon interrogation of the vehicle fault memory spurious dtcs can be logged in 09 central electrics relating to the mood lighting system the lamp is fully functional a
  • 2052431.9 - ELECTRICAL SYSTEM: New continental gt and gtc - rattle / buzzing noise - head-up display customer statement: -rattle / buzzing noise from control unit for head-up display - dashboard upper trim panel.
  • 2052092.7 - ELECTRICAL SYSTEM: New continental gt/c - door 'soft close' functionality customer statement: -correct functionality and restrictions of the door soft close system need to be understood to prevent unnecessary customer complaints.
  • 2051776.5 - LATCHES/LOCKS/LINKAGES: Key blade can be difficult to remove from key fob. Technical background: -deviations in the key blade and key fob assembly could make it difficult to remove the key blade.
  • 2051219.10 - ENGINE AND ENGINE COOLING: W12 tsi camshaft phaser position related dtc customer statement: -customer reporting (emission control warning indicator) displayed. Engine running rough.
  • 2050542.7 - ELECTRICAL SYSTEM: Service info: body/equipment: front exterior lighting steamed up/leaks customer statement: -1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp from the inside with minor drips. 2. Wat
  • 2058512.8 - ELECTRICAL SYSTEM: New continental gt and gtc - front passenger safety belt presenter does not deploy customer statement: -front passenger safety belt presenter does not deploy when expected.
  • 2061171.11 - ENGINE AND ENGINE COOLING: New continental gt/gtc and new flying spur - v8 kovomo - fuel pressure regulation - numerous dtc's customer statement: -check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below: p
  • 2068946.4 - SUSPENSION: Bentley dynamic ride system warning - dtc p0B2500: hybrid/ev battery (a) voltage low stored (48 volt system) customer statement: -(bentley dynamic ride system: fault) displayed within the drivers instrument panel (dip)
  • 2071558.1 - ELECTRICAL SYSTEM: New continental gt and gtc - front seat belt presenter arm is broken customer statement: -front seat belt presenter arm (driver and/or passenger) is snapped/broken (figures 1,2 and 3)
  • 2065895.3 - ELECTRICAL SYSTEM: Rotating display/screen noise - diagnosis for complaints relating to noise during operation and/or during a drive cycle customer statement: -various rotating display/screen noises during operation
  • 2051562/11 - ELECTRICAL SYSTEM: 12 volt - battery condition checks. Customer statement / workshop findings: 12 volt battery flat or unserviceable technical background: for all 12 volt battery issues relating to warranty or a parts warranty claim refer to the instructi
  • 2053177/19 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list. Customer statement / workshop findings: customers will not be aware of any fault codes workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of oth
  • 2071050/2 - ELECTRICAL SYSTEM: Headlamp control unit replacement - new continental gt and new continental gtc. Customer complaint: headlamp low beam/high beam malfunction or headlamp - daytime running light (drl), position light or direction indicator malfunction work
  • 2051519/12 - ELECTRICAL SYSTEM: Hvac distribution/operational issues - hvac motor defect dtcs logged. Customer statement / workshop findings: - hvac distribution/operational issues - hvac motor defect (dtcs) evident within address 08 - climatronic control unit, the dtc
  • 2069806/4 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Hvac refrigerant leakage suspected or reports of a damp/musty smell within the cabin - diagnosis guidelines. Condition hvac not cooling / hvac cooling less than expected / hvac refrigerant leakage confirmed or the customer reports a dam
  • 2071249/1 - ELECTRICAL SYSTEM: Side glass measurement check and software update for the rear door control modules - 00bb and 00bc (sc23/23). Technical background: software update is available for the left and right hand rear door control modules - diagnostic address 00
  • 2051893/5 - ENGINE AND ENGINE COOLING: Overheat condition-dtc logged for air in the system or dtc P218100-cooling system performance with symptom code 8113. Customer statement / workshop findings one or a combination of the following symptoms are evident: - engine coolant ove
  • 2071239/1 - ENGINE AND ENGINE COOLING: Coolant pump leaking (part number 07p 121 008c) - low coolant warning - engine overheating - dtc's evident. Customer statement / workshop findings one or a combination of the following is evident: - coolant leaking from the mechanical co
  • 2071238/1 - ENGINE AND ENGINE COOLING: Coolant pump leaking (part number 07p 121 008b) - low coolant warning - engine overheating - dtcs evident. Customer statement / workshop findings: one or a combination of the following is evident: - coolant leaking from the mechanical co
  • 2071166/1 - PARKING BRAKE: Dtc C10BCf6 and/or dtc C12E2f2 stored in address 0003 - parking brake warning in dip. Customer statement / workshop findings: parking brake warning light evident within the dip (see example shown in figure 1). Measure: raise a technical
  • 2070497/3 - ELECTRICAL SYSTEM: New continental gt and gtc - window drop glass operation. Customer statement / workshop findings: - incorrect operation/function of the front and/or rear window drop glass - front and/or rear drop glass fails to open/close or attempts to
  • 2069806/3 - ELECTRICAL SYSTEM: Hvac refrigerant leakage suspected or reports of a damp/musty smell within the cabin - diagnosis guidelines. Customer statement / workshop findings: hvac not cooling / hvac cooling less than expected / hvac refrigerant leakage confirmed o
  • 2068455/2 - SUSPENSION: Grease evident at the front lower ball joint bellows. Customer statement / workshop findings: grease evident on or around the front axle lower ball joint bellows in the event the symptom is as described, the operative should carry out th
  • 2071050/1 - ELECTRICAL SYSTEM: Headlamp control unit replacement - new continental gt and new continental gtc. Customer statement / workshop findings: headlamp low beam/high beam malfunction or headlamp - daytime running light (drl), position light or direction indicat
  • 2069806/2 - ELECTRICAL SYSTEM: Hvac refrigerant leakage suspected or reports of a damp/musty smell within the cabin - diagnosis guidelines. Customer statement / workshop findings: hvac not cooling / hvac cooling less than expected / hvac refrigerant leakage confirmed o
  • 2071131/1 - ELECTRICAL SYSTEM: Measured values - cycle recording instructions. Customer statement / workshop findings: in some cases measured value traces may be requested in xml format for analysis by product support technical background: the instructions within the
  • 2068946/3 - ELECTRICAL SYSTEM: Bentley dynamic ride system warning displayed - dtc p0B2500: hybrid/ev battery "a" voltage low' stored (48 volt system). Customer statement: bentley dynamic ride system: fault displayed within the drivers instrument panel (dip) workshop f
  • 2070638/1 - VISIBILITY: Water ingress into the front cabin footwell/bulkhead - glass misting on the inside - front carpets/mats wet. Customer statement: - water ingress into the left and/or right hand foot well - front carpets and/or foot mats are wet - the wi
  • 2070768/1 - SUSPENSION: New continental gt/c & new flying spur - air suspension warning light in the dip. Customer statement: air suspension warning light within the dip workshop findings: various suspension dtcs are evident within address 74 relating to the fo
  • 2070497/2 - ELECTRICAL SYSTEM: New continental gt and gtc - window drop glass. Customer statement / workshop findings: - incorrect operation/function of the front and/or rear window drop glass - front and/or rear drop glass fails to open/close or attempts to close and
  • 2051187/9 - ENGINE AND ENGINE COOLING: Poor engine running complaints (misfires) petrol engines only. Customer statement / workshop findings: - poor engine running - reduced power - engine warning lamp illuminated - symptom related dtcs evident within the applicable engine
  • 2051045/8 - ELECTRICAL SYSTEM: Night vision camera washer jet nozzle leaking. Customer statement / workshop findings: washer fluid dripping/leaking from the night vision camera jet nozzle. Technical background: please note: the photographs shown within this tpi are n
  • 2070682/1 - ENGINE AND ENGINE COOLING: Loud ticking/clatter noise from the air conditioning compressor (hvac). Customer statement loud ticking/clatter noise can be heard from the front of the engine workshop findings the noise is from the air conditioning compressor technica
  • 2063729/3 - ELECTRICAL SYSTEM: Fitment of control modules from donor vehicles for test purposes. Technical background: if an issue is suspected for one of the control modules listed below: - onboard supply control unit (j519) - convenience system central control unit
  • 2051937.8 - EQUIPMENT: Front centre console lid (cup holder assembly) fails to latch/unlatch -technical background: -application of grease to both of the centre console storage box frame ribs (figure 1) as described within the measure section is required
  • 2060446.7 - STEERING: Clicking noise from the front wheels when conducting a static lock to lock steering manoeuvre -technical background: -verify the customer complaint matches the video within the bentley hub - reference tpi transaction number 2060446/-
  • 2070497.1 - ELECTRICAL SYSTEM: New continental gt and gtc - window drop glass customer statement: -incorrect operation/function of the front and/or rear drop door glass -front and/or rear drop door glass fails to open/close or attempts to close and reopens once contac
  • 2065919.8 - ENGINE AND ENGINE COOLING: Coolant leaking from the mechanical coolant pump - low coolant level warning - engine overheating - dtc's evident customer statement: -coolant leaking from the mechanical coolant pump -coolant witness marks on the mechanical coolant pump
  • 2070519.1 - ELECTRICAL SYSTEM: Window lift switch is loose within the switch carrier and/or a rattle noise can be heard from the switch customer statement: -window lift switch is loose within the door aperture -or the window lift switch rattles when the door is close
  • 2055254.4 - ELECTRICAL SYSTEM: Top view/rear view camera - guidelines not visible customer statement: -guidelines not showing on display screen when reverse gear selected.
  • 2062095.3 - STEERING: Dtc's B14BF01 and /or B14A854 evident in address 0009 - steering column will not adjust customer statement: -steering column will not adjust in any direction
  • 2068946/2 - SUSPENSION: Bentley dynamic ride system warning displayed - dtc p0B2500: hybrid/ev battery "a" voltage low' stored (48 volt system). Customer statement / workshop findings: bentley dynamic ride system: fault displayed within the drivers instrument pa
  • 2068151/3 - ELECTRICAL SYSTEM: Dtc P1B8100 stored within 006b aerodynamic control unit - no test plan in odis to assist with diagnosis. Customer statement / workshop findings: dtc P1B8100 sored within 006b - aerodynamic control unit - no test plan in odis to assist wi
  • 2051524/4 - ELECTRICAL SYSTEM: New continental gt & gtc - adjustable rear spoiler fails to operate - dtc B18AC19 is evident within 006b. Customer statement / workshop findings: adjustable rear spoiler fails to operate technical background: diagnostic trouble code (dt
  • 2070412/1 - ELECTRICAL SYSTEM: Rear spoiler does not operate - warning message within the dip. Customer statement: rear spoiler fault message appears in the dip a warning lamp is also evident in conjunction with the fault message. The rear spoiler cannot be extended
  • 2060432/6 - ENGINE AND ENGINE COOLING: New continental gt / gtc and new flying spur - exhaust flap - diagnostic trouble code. Customer statement / workshop findings: warning lamp illuminated within the driver instrument panel (dip) -drive system fault. Contact your bentley de
  • 2058340.2 - ENGINE AND ENGINE COOLING: New continental gt/gtc - additional cooling pump - diagnostic trouble code customer statement: -malfunction indicator lamp (mil) illuminated on the driver instrument panel (dip)
  • 2061171.10 - ENGINE AND ENGINE COOLING: New continental gt/gtc and new flying spur - v8 kovomo - fuel pressure regualtion - numerous dtcs customer statement: -check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs.
  • 2051937.7 - STRUCTURE: Front centre console lid (cup holder assembly) fails to latch technical background: -replacement of the lid mechanism pawl is required
  • 2070142.1 - ELECTRICAL SYSTEM: Rattling noise from under the front seats (sound system at high volume) - naim audio system only workshop findings: -the issue described is evident however no dtcs are stored
  • 2063954.4 - ENGINE AND ENGINE COOLING: Engine warning light illuminated within the dip during acceleration - dtc P029900 evident - w12 tsi only customer statement: -engine warning light and (max engine speed 4000 rpm) warning evident within the dip during acceleration - warnin
  • 2053492.10 - SUSPENSION: Air spring fault finding guidelines customer statement: -the front and/or rear suspension appears to have dropped
  • 2064582.5 - SUSPENSION: Vehicle sitting low or high on one or more corners when static with no relevant dtcs stored customer statement: -vehicle sitting low on one or more corners when static -no relevant dtcs are evident
  • 2067955.2 - ELECTRICAL SYSTEM: Rotating display/screen - fault diagnosis - mechanical malfunction dtc B140107 is evident within 005f customer statement: -bentley rotational display (brd) operational issues -mechanical malfunction dtc B140107 evident within 005f
  • 2064200.3 - BRAKES (PWS): Brake pedal - groan/creak noise can be heard during brake pedal operation customer statement: -groaning/creaking noise heard from the brake pedal during light application, in particular when the vehicle is at operating temperature
  • 2069912.1 - ELECTRICAL SYSTEM: My bentley connected app - pairing code is not functional customer statement: - the my bentley connected in car services personalisation feature does no longer function. The in car services personalisation function can be found by navigat
  • 2069806.1 - ENGINE AND ENGINE COOLING: Hvac refrigerent leakage - diagnosis guidelines customer statement: -hvac not cooling or hvac cooling less than expected
  • 2065919.7 - ENGINE AND ENGINE COOLING: Coolant leaking from the mechanical coolant pump -low coolant level warning - engine overheating - dtcs evident customer statement: -coolant leaking from the mechanical coolant pump -coolant witness marks on the mechanical coolant pump a
  • 2069640.1 - STRUCTURE: Boot lid water ingress - vehicles fitted with a rear lip spoiler customer statement: -water ingress into the boot lid directly below the carbon spoiler
  • 2067436.7 - ELECTRICAL SYSTEM: New continental gt and gtc - window drop glass concerns customer statement: -incorrect operation/function of the front and/or rear drop door glass -front and/or rear drop door glass fails to open/close or attempts to close and reopens on
  • 2061743.4 - SUSPENSION: Rear shock absorber leaking (left or right) customer statement: -oil leak evident from the rear shock absorbers (left and/or right)
  • 2069910.1 - STEERING: Squeaking noise from the lower steering column customer statement: -when turning the wheel from left to right a squeaking noise from the bulkhead steering shaft seal is evident
  • 2067436.6 - ENGINE AND ENGINE COOLING: New continental gt and gtc - window drop glass concerns customer statement: -incorrect operation/function of the front and/or rear drop door glass -front and/ore rear drop door glass fails to open/close or attempts to close and reopens o
  • 2053492.9 - SUSPENSION: Air spring fault finding customer statement: -the front and/or rear suspension appears to have dropped.
  • 2051045.7 - ELECTRICAL SYSTEM: Night vision camera - washer jet leaking. Customer statement / workshop findings: washer fluid dripping/leaking from the night vision camera washer jet technical background: please note: the photographs shown within this tpi are based o
  • 2051511.9 - ELECTRICAL SYSTEM: Mood lighting operational issues customer statement: -one or a combination of the following is evident: -mood lighting strip is faulty/incorrect illumination due to the strip being cracked and/or irregularities in the strip -mood lighti
  • 2067403.4 - SUSPENSION: Knocking noise from the front (driving over an uneven surface) - front trailing arm hydraulic mount damaged/leaking customer statement: -knocking noise from the underside of the vehicle (front) when driving on uneven road surfaces.
  • 2067403.3 - SUSPENSION: Knocking noise from the front (driving over an uneven road surface) - front trailing arm hydraulic mount damaged/leaking customer statement: -knocking noise from the underside of the vehicle (front) when driving on uneven road surfaces
  • 2069201.1 - ENGINE AND ENGINE COOLING: New continental gt/c and new flying spur w12 - primary catalyic converter replacement - warranty time confirmation workshop findings: -the following dtc are evident: -P042000: catalyst system, bank1 efficiency below threshold -P043000:
  • 2061171.9 - ENGINE AND ENGINE COOLING: New continental gt/gtc and new flying spur - v8 kovomo - fuel pressure regulation - numerous dtcs customer statement: -P310B00 low fuel pressure regulation with symptom code 2636 -P014800 fuel deliver error -P019100 fuel rail pressure s
  • 2060432.5 - ENGINE AND ENGINE COOLING: New continental gt/gtc and new flying spur - exhaust flap - diagnostic trouble code customer statement: -warning lamp illuminated within the driver instrument panel (dip) -"drive system fault. Contact your bentley dealer"
  • 2065919.6 - ENGINE AND ENGINE COOLING: Coolant leaking from the mechanical coolant pump - low coolant level warning - engine overheating - dtc(s) evident customer statement: -coolant leaking from the mechanical coolant pump -coolant witness marks on the mechanical coolant pum
  • 2062622.2 - STRUCTURE: Water leak/wind noise diagnosis customer statement: -water leak/wind noise evident -the instructions within this tpi should be followed to assist in the diagnosis of water leaks or wind noise.
  • 2036678.5 - ELECTRICAL SYSTEM: Speaker replacement - diagnostic checks technical background: -there have been instances where door speakers have been changed under warranty for the complaint of sound distortion, yet when tested by ourselves and the supplier, no fault c
  • 2053348.10 - ENGINE AND ENGINE COOLING: W12 engine management light on- turbocharger speed sensor dtcs stored workshop findings: -one or a combination of the following dtcs may be evident (with no specific symptom codes) -P259500: turbocharger speed sensor (b) - circuit low -
  • 2061605.6 - ELECTRICAL SYSTEM: Driver/passenger door creak on close customer statement: -driver or passenger door creak during close during the (power close) function
  • 2068609.2 - EXTERIOR LIGHTING: Rear lamp gap/profile and alignment customer statement: -rear lamp gap/profile appears to be out of specification -raise a technical diss query
  • 2068609.1 - EXTERIOR LIGHTING: Rear lamp gap/profile and alignment customer statement: -rear lamp gap/profile appears to be out of specification technical background: -due to the design and fitment of the rear lights in relation to the surrounding components the oper
  • 2061857.6 - ELECTRICAL SYSTEM: Headlamp switch - inoperative/not illuminated - dtc U110B00 within 09 - central electrics (bcm1) customer statement: -headlamp switch - inoperative/not illuminated -yellow warning light/message within the dip (adaptive lighting fault)
  • 2068455.1 - SUSPENSION: Grease evident at the front lower ball joint bellows technical background: -during service work and/or other repairs, a loss of grease can be detected from the front axle lower ball joint on one or both lower ball join bellows
  • 2068648.1 - ELECTRICAL SYSTEM: Front seatbelt - dtcs - B130474 and/or B130574 customer statement: -diagnostic trouble codes (dtcs) evident in address: 0015 system name: 15 - airbag control module -B130474: left front seat belt tensioner control module actuator deviate
  • 2051893.4 - ENGINE AND ENGINE COOLING: Overheat condition - dtc logged for air in the system or dtc P218100 - cooling system performance with symptom code 8113 customer statement: -engine coolant overheat condition
  • 2065919.5 - ENGINE AND ENGINE COOLING: Coolant leaking from the mechanical coolant pump - low coolant level warning - engine overheating - dtc's evident customer statement: -coolant leaking from the mechanical coolant pump -coolant witness marks on the mechanical coolant pump
  • 2068946.1 - ENGINE AND ENGINE COOLING: Bentley dynamic ride system warning deployed - dtc p0B2500: hybrid/ev battery (a) voltage low stored customer statement: -bentley dynamic ride system: fault displayed within the drivers instrument panel (dip) technical background: -poss
  • 2067998.1 - ELECTRICAL SYSTEM: Driver assistance system related technical queries - best practice customer statement: -the customer is concerned about an unexpected safeguard or driver assistance intervention.
  • 2060646.4 - ELECTRICAL SYSTEM: New continental gtc - boot open/close function inoperative
  • 2058176.3 - STRUCTURE: Sun visor mirror cracked customer statement: -driver or passenger sun visor mirror cracked/broken
  • 2058512.7 - ELECTRICAL SYSTEM: New continental gt and gtc - front passenger safety belt presenter does not deploy customer statement: -front passenger safety belt presenter does not deploy when expected.
  • 2052092.6 - ELECTRICAL SYSTEM: New continental gt - door (soft close) functionality customer statement: -correct functionality and restrictions of the door soft close system need to be understood to prevent unnecessary customer complaints
  • 2060120.6 - STRUCTURE: Convertible hood cannot close - header trim flap eyelet broken customer statement: -convertible hood cannot close/latch due to a broken eyelet. The eyelet is part of the trim flap assembly.
  • 2056105.4 - ELECTRICAL SYSTEM: Emergency call function test at pdi technical background: -the instruction to test the emergency call function at pdi will be integrated within the pdi procedure. -all emergency call function operating instructions can be found within th
  • 2055772.5 - ELECTRICAL SYSTEM: Battery conditioner inoperative technical background: -corrosion on the contact surfaces of the charger socket and charger lead. If the charging socket or charger lead are wet when the charger is connected this can cause corrosion on the
  • 2059068.5 - ENGINE AND ENGINE COOLING: Transmission communication dtcs (numerous) - w12 engine technical background: -loose pins within the transmission link harness to the mechatronic unit for dual clutch gearbox - j743 - connections can lead to various transmission communica
  • 2066669.2 - ENGINE AND ENGINE COOLING: Engine coolant - overheat condition- warning evident within the dip - dtcs P2B6500 and P2B8600 are evident customer statement: -engine cooling system overheating and/or -coolant loss and/or -warning light in driver information panel(d
  • 2062016.4 - ENGINE AND ENGINE COOLING: Dtcs P014800 and/or P008A00 - rough running and potentially poor start up performance - mil light on -possible misfires customer statement: -the engine management light is on -rough running and potentially poor start up performance and/
  • 2061171.8 - ENGINE AND ENGINE COOLING: New continental gt/gtc and new flying spur - v8 kovomo - fuel pressure regulation - numerous dtcs customer statement: -check engine lamp illuminated within the driver instrument panel (dip) with one of multiple dtcs as detailed below: -p
  • 2064582.4 - SUSPENSION: Vehicle sitting low on one or more corners when static with no relevant dtcs stored. Technical background: -additional steps added within the measure section relating to air spring damper checks
  • 2059333.4 - ELECTRICAL SYSTEM: Unable to open, or delay in opening the drivers or front passenger door from outside using the door handle (keyless) technical background: -in the event there is a customer complaint regarding the opening of the door from the outside of t
  • 2067579.2 - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): Repeated traction control interventions experience upon reaching 30km/h technical background: -in the event the issue is as exactly as described refer to the instructions within the measure section
  • 2052431.8 - ELECTRICAL SYSTEM: New continental gt and gtc - rattle/buzzing noise - head-up display technical background: -several known conditions may cause rattle/buzzing noise from dashboard upper trim panels -relative movement between control unit for head-up displ
  • 2067403.2 - SUSPENSION: Knocking noise from the front (driving over an uneven road surface) front trailing arm bush found damaged/leaking workshop findings: -front trailing arm bush found damaged/leaking as shown in figures 1 and 2
  • 2065085.2 - SUSPENSION: Knocking noise from the front and/or rear - dtc C1298f1 evident within d4 and/or d5 customer statement: -knocking noise from the underside of the vehicle (front and/or rear) when driving on uneven road surfaces -dtc C1298f1 (suspension s
  • 2064791.2 - SUSPENSION: Knocking noise from the front and/or rear (driving over an uneven road surface) technical background: -the noise present in the sound file can be caused by worn anti-roll bar bushes, the noise can appear when driving over a uneven road su
  • 2064477.4 - SUSPENSION: Knock/clunk noise from the rear of the vehicle (rear axle) customer statement: -knock/clunking noise heard from the rear of the vehicle when changing direction at low speed
  • 2062257.4 - ENGINE AND ENGINE COOLING: Keyless door entry does not work- front outside door handles - touch sensor dtc B147613 present customer statement: -keyless door entry does not work
  • 2061536.6 - ELECTRICAL SYSTEM: Infotainment screen stalls at initializing customer statement: -upon start-up of the infotainment system, the home screen appears to be stuck in the (initializing) stage, when this scenario is evident a spinning wheel is visible
  • 2055846.7 - ELECTRICAL SYSTEM: Infotainment screen turns red sporadically customer statement: -infotainment screen (goes red fully or partially) within the mmi screen
  • 2061537.5 - ELECTRICAL SYSTEM: Infotainment home screen-loading messages visible on start up in multiple tiles customer statement: -upon start-up of the (home) screen, loading messages can be seen in some or all of the titles
  • 2061857.5 - ELECTRICAL SYSTEM: Headlamp switch - inoperative/not illuminated - dtc U110B00 within 09-central electrics (bcm1) customer statement: -headlamp switch -inoperative/not illuminated workshop findings: -dtc U110B00 within 09-central electrics (bcm1) as shown
  • 2052349.10 - ENGINE AND ENGINE COOLING: Front seatbelt - dtcs-B130474 and/or B130574 customer statement: -the dtcs can be evident if the occupant uses a dummy seat belt buckle, the occupant may use the dummy seat belt buckle to prevent a warning light or audible warnings
  • 2060432.4 - ENGINE AND ENGINE COOLING: New continental gt/gtc and new flying spur - exhaust flap - diagnostic trouble code customer statement: -warning lamp illuminated on driver instrument panel (dip) -(drive system fault. Contact your bentley dealer) displayed on dip
  • 2062184.7 - PARKING BRAKE: Electronic parking brake (epb) functionality issues customer statement: -the following issues could be evident during pdi or found whilst in service -electronic parking brake (epb) found not operating to specification -epb may not hold
  • 2061362.3 - ENGINE AND ENGINE COOLING: Engine intermittently fails to start/kombi pop up (engine start system:fault) customer statement: -customer unable to intermittently start the engine with the start button or -engine starts but customer gets a pop up error on the kombi
  • 2063029.3 - PARKING BRAKE: Epb fault warning within the dip - dtcs stored in address 03 - C100C01 and C1246f9 customer statement: -electro-mechanical parking brake button electrical error and/or -electro-mechanical parking brake button interruption
  • 2065922.2 - SUSPENSION: Bentley dynamic ride system warning displayed - dtc p0B2600 with symptom code 28672 customer statement: -bentley dynamic ride system fault warning displayed within the dip
  • 2058837.4 - STEERING: Dtcs C135Df0 and/or C12F000 evident within the steering rack and power steering control unit (j500) technical background: -refer to the measure section of this tpi
  • 2067831.2 - ELECTRICAL SYSTEM: Connected car user list - error message shown within the mmi customer statement: -the user list is not populated when selected on the mmi, the following message is evident: (connected car user list could not be obtained due to communicati
  • 2060446.6 - STEERING: Clicking noise from the front wheels when conduction a static lock to lock steering maneuver
  • 2062259.5 - SUSPENSION: Air suspension warning light within dip - dtcs P090200 - C103B13 - evident within address 74 customer statement: -air suspension warning light within the dip
  • 2053428.6 - ENGINE AND ENGINE COOLING: Vibration noise from the powertrain when park or neutral is selected customer statement: -vibration/tizzing noise from the powertrain area when the vehicle is in park or neutral, the noise typically disappears in drive.
  • 2051511.8 - ELECTRICAL SYSTEM: Mood lighting customer statement: -mood lighting strip fixed on one colour regardless of which colour scheme is selected or not illuminated at all.
  • 2067436.5 - ELECTRICAL SYSTEM: New continental gt and gtc - window drop glass concerns customer statement: -incorrect operation/function of the front and/or rear drop door glass -front and/or rear drop glass fails to open/close or attempts to close and reopens once co
  • 2060596.4 - SERVICE BRAKES, HYDRAULIC: Transmission dtc - U040100 50273/c461 (invalid data received from ecm/pcm a) technical background: -during adaptive cruise control (acc) brake to stop events, it is possible for the brake pressure to decay at a rate outside of specified p
  • 2052496.5 - ENGINE AND ENGINE COOLING: New continental gt - spurious mood lighting dtcs customer statement: -upon interrogation of the vehicle fault memory spurious dtcs can be logged in 09 - central electrics relating to the mood lighting system -the lamp is fully functional
  • 2065919.4 - ENGINE AND ENGINE COOLING: Water leaking from the mechanical water pump- low coolant level warning displayed - w12 tsi customer statement/workshop findings: -coolant leaking from the mechanical coolant pump -coolant witness mark on the mechanical coolant pump alth
  • 2051219.9 - ENGINE AND ENGINE COOLING: W12 tsi camshaft phaser position related dtc customer statement: -customer reporting (emission control warning indicator) displayed. Engine running rough.
  • 2049586.11 - ENGINE AND ENGINE COOLING: Misfiring, w12 tsi - excessive carbon build up cylinder leakage customer statement: -emission control warning signal displayed, engine misfire workshop findings: -event entries in engine control unit relating to cylinder misfires- exces
  • 2053348.9 - ENGINE AND ENGINE COOLING: W12 engine management light on - turbocharger speed sensor dtcs stored customer statement: -engine management light is evident within the dip
  • 2053351.8 - ENGINE AND ENGINE COOLING: Buzzing noise from engine area customer statement: -buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. -the noise cannot be heard from inside the cabin or outside of the vehicle in normal circ
  • 2051187.8 - ENGINE AND ENGINE COOLING: Poor engine running complaints (misfires) petrol engines only customer statement: -poor engine running, reduced power, engine warning lamp illuminated.
  • 2053429.5 - ENGINE AND ENGINE COOLING: Emission control system lamp illuminated dtc P044100 evident customer statement: -emission control system warning lamp illuminated within the driver information panel (dip) in conjunction with dtc - P044100: evap emission contr.Sys.Incorr
  • 2028808.6 - ENGINE AND ENGINE COOLING: All 12my engine oil- service info: engine oil - specific oil type and oil consumption reference, technical background: -the use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately
  • 2064337.2 - ENGINE AND ENGINE COOLING: Usage of e10 fuel customer statement: -in the event a customer asks if e10 fuel can be used, the operative must refer to the technical background section of this tpi
  • 2066236.2 - ELECTRICAL SYSTEM: Unintended sounding of the alarm siren - following activation of the ignition or whilst the vehicle is left standing customer statement: -the following dtcs could also be evident within the diagnostic address 0046 and/or 00bb and/or 00bc
  • 2063651.2 - WHEELS: Tyre tread/sidewall crack(s) customer statement: -cracks evident in the sidewall and/or tread pattern technical background: -the issue is mainly evident on vehicles with very low usage this is a result of the tyre compound hardening du
  • 2061195.2 - ELECTRICAL SYSTEM: Telephone functionality complaint- minimum standards required for analysis of concerns customer statement: -the feedback method within this tpi is required should a complaint of telephone functionality and/or quality be reported.
  • 2053177.18 - ENGINE AND ENGINE COOLING: All vehicle variants - spurious dtc list customer statement: -customers will not be aware of any fault codes -workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of other investigations o
  • 2066852.3 - ELECTRICAL SYSTEM: Shaker speaker - diagnostic checks technical background: -there have been instances where shaker speakers have been changed under warranty for the complaint of sound distortion, yet when tested by bentley motors and the supplier, no fault
  • 2056407.4 - STEERING: Running gear - noise identification customer statement: -noise complaint from the suspension and/or steering
  • 2063017.2 - WHEELS: Road wheel inspection procedure: customer statement: in the event of a complaint is received regarding road wheel/s condition for example: -scratches -corrosion -damage -blemishes -chipping
  • 2051046.6 - ELECTRICAL SYSTEM: Night vision camera- washer jet leaking customer statement: -washer fluid dripping/leaking from the night vision camera washer jet
  • 2055036.6 - ELECTRICAL SYSTEM: My bentley - connected services technical background: -most queries and complaints regarding my bentley connected services can be resolved by contacting my bentley support rather than raising a diss technical query. My bentley support hav
  • 2058423.9 - ENGINE AND ENGINE COOLING: New continental gt/gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life - w12 only customer statement: -warning on the driver instrument panel (dip) - oil pressure too low -dtcs relating to oil pressure
  • 2051776.4 - EQUIPMENT: New continental gt - key blade can be difficult to remove from key fob technical background: -deviations in the key blade and key fob assembly could make it difficult to remove the key blade.
  • 2063410.4 - ELECTRICAL SYSTEM: Infotainment main unit (5f/j794) fault finding/diagnosis procedure customer statement: issue suspected with the infotainment main unit (5f/j794) -mmi screen image flickers or goes blank -no response to selection -audio cuts-out
  • 2051519.11 - ENGINE AND ENGINE COOLING: Hvac operation issues/hvac motor defect dtcs logged customer statement: -hvac operation issues and hvac motor defect (dtcs) evident within address 08 - climatronic control unit, the dtcs can be static or sporadic (intermittent)
  • 2050542.6 - ELECTRICAL SYSTEM: Body/equipment: front exterior lighting steamed up/leaks customer statement: -the lenses of the headlights/front fog lamps are steamed up/damp from the inside with minor drips
  • 2057978.6 - ENGINE AND ENGINE COOLING: Engine lubricating oil - replenishment customer statement: -engine lubricating oil lamp illuminated on drivers instrument panel -engine lubricating oil requires "topping up" between services
  • 2061566.4 - ELECTRICAL SYSTEM: During pdi - unable to complete the set-up of connected services customer statement: -unable to complete set-up of connected services at pdi and/or the sos led in roof console is either lit red or flashing red and/or the test call is unab
  • 2051562.10 - ELECTRICAL SYSTEM: 12 volt - battery test instruction technical background: -for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be raised prior to battery replacement, refer to the instructions within the measur
  • 2060223.5 - STEERING: During pdi - steering wheel vibration and/or steering wheel out of alignment is evident customer statement: -vehicle is pulling to the left or right -steering wheel vibration -general vehicle geometry concerns
  • 2067955.1 - ENGINE AND ENGINE COOLING: Rotating display/screen - fault diagnosis - mechanical malfunction dtc B140107 is evident within customer statement: -bentley rotational display (brd) operational issues -mechanical malfunction dtc B140107 evident within 005f
  • 2065896.2 - ELECTRICAL SYSTEM: Rotating screen alignment- minimum standards could not be achieved. Customer statement: -the chrome brightware strip on the (veneer face) fascia panel of the bentley rotating display (brd) may appear to be misaligned with the passenger an
  • 2065897.2 - ELECTRICAL SYSTEM: Rotating display inoperative (rotating display may fail to function or stick in one position) dtc B140107 within 005f customer statement: -the brd sticks in one position technical background: -the afore mentioned symptoms can be caused
  • 2065895.2 - ELECTRICAL SYSTEM: Rotating display/screen noise - diagnosis for complaints relating to noise during operation and/or dur a drive cycle. Customer statement: -various rotating display/screen noises during operation. Grinding, rattling, squeaking, creaking, a
  • 2061605.5 - ELECTRICAL SYSTEM: Driver/passenger door creak on close customer statement: -driver or passenger door creak during close during the "power close" function
  • 2051187.7 - ENGINE AND ENGINE COOLING: Poor engine running complaints (misfires) petrol engines only customer statement: -poor engine running, reduced power, engine warning lamp illuminated.
  • 2051562.9 - ELECTRICAL SYSTEM: 12 volt- battery condition checks. Technical background for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be raised prior to battery replacement, refer to the instructions within the measure
  • 2067436.4 - ELECTRICAL SYSTEM: New continental gt and gtc - window drop glass concerns customer statement: -incorrect operation/function of the front and/or rear drop door glass -front and/or rear drop door glass fails to open/close or attempts to close and reopens on
  • 20681160.1 - ELECTRICAL SYSTEM: Abnormal sound issues from front shaker speaker/s customer statement: -abnormal sounds from under the front drivers and/or passengers seat when music is being played through the infotainment system.
  • 2065919.3 - ENGINE AND ENGINE COOLING: Water leaking from the mechanical water pump- low coolant level warning displayed customer statement: -coolant leaking from the mechanical coolant pump -coolant witness mark on the mechanical coolant pump although coolant is not leaking/
  • 2066852.2 - ELECTRICAL SYSTEM: Shaker speaker-diagnostic checks customer statement: -customer complains of poor quality music output from the shaker speaker due to rattling noise/sound distortion. Technical background: -there have been instances where shaker speakers
  • 2067579/1 - SERVICE BRAKES, HYDRAULIC: Repeated traction control interventions experienced upon reaching 30km/h. Condition: repeated traction control interventions experienced upon reaching 30km/h. Technical background: in the event the issue is as exactly as described, refe
  • 2061536/5 - ELECTRICAL SYSTEM: Infotainment screen stalls at initialising customer statement: -upon start-up of the infotainment system, the home screen appears to be stuck on the "initialising" stage, when this scenario is evident a spinning wheel is visible technica
  • 2054635/7 - SUSPENSION: Fluid leak from front air spring customer statement: -fluid leak from the base and/or the top of the front air springs technical background: -the fluid shown in figures 1 and 2 is assembly fluid residue. The fluid is applied to various
  • 2061362/2 - ENGINE AND ENGINE COOLING: Engine intermittently fails to start/kombi pop up 'engine start system:fault' customer statement: -customer unable to intermittently start the engine with the start button or engine starts but customer gets a pop up error on the kombi te
  • 2062884/5 - ENGINE AND ENGINE COOLING: New continental gt, gtc, new flying spur - blind spot monitors not functional dtc C1114f3 logged in address 003c or 00cf customer statement: -blind spot monitors (wing mirror illuminations) are not functional in conjunction with sporadic
  • 2067436/3 - ENGINE AND ENGINE COOLING: New continental gt and gtc - window drop glass concerns customer statement: -incorrect operation/function of the front and/or rear drop door glass -front and/or rear drop door glass fails to open/close or attempts to close and reopens on
  • 2067436/2 - ENGINE AND ENGINE COOLING: New continental gt and gtc - window drop glass concerns customer statement: -incorrect operation/function of the front and/or rear drop door glass -front and/or rear drop glass fails to open/close or attempts to close and reopens once co
  • 2052349/9 - SEAT BELTS: Front seatbelt - dtcs - B130474 and/or B130574 technical background: -dummy seat belt buckles of any description must not be used under any circumstances.
  • 2062184/6 - PARKING BRAKE: Electronic parking brake (epb) functionality issues customer statement: -the following issues could be evident during pdi or found whilst in service -electronic parking brake (epb) found not operating to specification -epb may not hold
  • 2064519/2 - PARKING BRAKE: Dtc C10BCf6 and/or dtc C12E2f2 stored in address 0003 - parking brake warning in dip customer statement: -parking brake warning light evident within the dip
  • 2067831/1 - ELECTRICAL SYSTEM: Connected car user list - error message shown within the mmi customer statement: -the user list is not populated when selected on the mmi, the following message is evident: connected car user list could not be obtained due to communicati
  • 2062884/4 - ELECTRICAL SYSTEM: New continental gt, gtc, new flying spur - blind spot monitors not functional dtc C1114f3 logged in address 003c or 00cf customer statement: -blind spot monitors (wing mirror illuminations) are not functional in conjunction with sporadic
  • 2067489/1 - VISIBILITY: Window side glass - identification - standard (std) or privacy (prv) customer statement: - incorrect side glass fitted - standard (std) not privacy (prv) or visa versa and/or defects are evident within the glass technical background: -
  • 2053492/8 - SUSPENSION: Air spring fault finding customer statement: -the front and/or rear suspension appears to have dropped technical background: -bentley vehicles which are applicable to this tpi are fitted with air springs as part of the suspension system
  • 2066040/2 - ENGINE AND ENGINE COOLING: Oil leak from the oil separator/breather connection - intake manifold whistle - emission control warning within the dip customer statement: -emission control warning within the dip technical background: -refer to the measure section of
  • 2060024/3 - ELECTRICAL SYSTEM: Dtcs B1916f0 - B1916f3 - B191604 - back up battery for emergency supply customer statement: -dtcs B19186f0 or B1916f3 or B191604 evident within address 0019 - gateway (data bus diagnostic interface control unit) - j533 technical backgrou
  • 2053177/17 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list. Customer statement / workshop findings: -customers will not be aware of any fault codes -workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of o
  • 2062626/3 - ENGINE AND ENGINE COOLING: Dtcs stored for all cylinders on bank 1 or all cylinders on bank 2 - w12 tsi engine derivative. Customer statement / workshop findings: -dtcs stored for all cylinders on bank 1 or all cylinders on bank 2 including multiple cylinder misfir
  • 2061743/2 - SUSPENSION: Rear shock absorber leaking (left or right). Customer statement / workshop findings: oil leak evident from the rear shock absorber/s (left and/or right) technical background revision history tpi 2061743/2 - vin cut off added in the prod
  • 2062257/3 - LATCHES/LOCKS/LINKAGES: Keyless door entry does not work - front outside door handle(s) - touch sensor dtc B147613 present. Customer statement: keyless entry does not work workshop findings: front outside door handle(s) touch sensor open circuit dtcs present w
  • 2067436/1 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: New continental gt and gtc - window drop glass concerns. Customer statement / workshop findings: - incorrect operation/function of the front and/or rear drop door glass - front and/or rear drop door glass fails to open/close or attempts
  • 2065919/2 - ELECTRICAL SYSTEM: Water leaking from mechanical water pump - low coolant level warning displayed - w12 tsi. Customer statement / workshop findings: - coolant leaking from the mechanical coolant pump and/or - low coolant level warning displayed technical
  • 2067488/1 - STRUCTURE: Veneer/trim mismatch - diss query requirements. Customer statement / workshop findings: in the event that a trim mismatch is detected for example: - piano black veneer is supplied although the customer ordered walnut veneer or - the int
  • 2051965/3 - ELECTRICAL SYSTEM: Bentley dynamic ride system warning displayed- dtc p0B2500: hybrid/ev battery a voltage low stored. Customer statement / workshop findings: bentley dynamic ride system: fault displayed within the drivers instrument panel (dip) workshop fi
  • 2061171/7 - ELECTRICAL SYSTEM: New continental gt/gtc and new flying spur - v8 kovomo - fuel pressure regulation - numerous dtcs. Customer statement / workshop findings check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as
  • 2067403/1 - SUSPENSION: Knocking noise from the front (driving over an uneven road surface) - front trailing arm bush found damaged/leaking. Customer statement / workshop findings: knocking noise from the underside of the vehicle (front) when driving on uneven r
  • 2061857/4 - EXTERIOR LIGHTING: Headlamp switch - inoperative/not illuminated - dtc U110B00 within 09-central electrics (bcm1). Customer statement / workshop findings: headlamp switch - inoperative/not illuminated workshop findings - dtc U110B00 within 09-central elect
  • 2058423/8 - EQUIPMENT: New continental gt/gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life. Customer statement / workshop findings: warning on the driver instrument panel (dip) - oil pressure too low dtcs relating to oil p
  • 2055036/5 - ELECTRICAL SYSTEM: My bentley - connected services. Customer statement / workshop findings: complaints relating to my bentley connected services. Technical background: most queries and complaints regarding my bentley connected services can be resolved by
  • 2066669/1 - ELECTRICAL SYSTEM: Engine coolant - overheat condition - warning evident within the dip - dtc's P2B6500 and P2B8600 are evident. Customer statement / workshop findings: - engine cooling system overheating and/or - coolant loss and/or - warning light in dr
  • 2064582/3 - ELECTRICAL SYSTEM: Vehicle sitting low on one or more corners when static with no relevant dtcs stored. Customer statement / workshop findings: - vehicle sitting low on one or more corners when static - no relevant dtcâ¿¿s are evident technical backgro
  • 2066481/1 - SUSPENSION: Squeaking noise from the front suspension when driving on uneven road surfaces. Customer statement / workshop findings: squeaking noise from the front suspension when driving on uneven road surfaces technical background: refer to the vi
  • 2066852/1 - ELECTRICAL SYSTEM: Shaker speaker - diagnostic checks. Customer statement / workshop findings: customer complains of poor quality music output from the shaker speaker due to a rattling noise/sound distortion. Technical background: there have been instance
  • 2062035/6 - STRUCTURE: New continental gt and gtc - repeat window drop glass concerns. Customer statement: - incorrect operation of the front and rear drop door glass functionality - front and/or rear drop door glass fails to open/close or attempts to close an
  • 2065398/2 - ELECTRICAL SYSTEM: W12 tsi - engine mil light illuminated with numerous dtc's within 0001 including - P032700 and/or P033200. Customer statement: - mil light displayed - engine not refined when running workshop findings the two most common dtcs are as fol
  • 2063678/3 - ELECTRICAL SYSTEM: P245000 - evap system switching valve "a" performance/stuck open dtc logged - v8 kovomo. Customer statement / workshop findings: emission control system warning light illuminated within the dip (figure 1). Workshop findings: dtc P245000
  • 2064338/2 - ELECTRICAL SYSTEM:WIRING: Warning light illuminated within the dip - dtc C103711 - evident within address 74. Customer statement / workshop findings: air suspension warning light within the dip workshop findings: the dtc shown below is evident within address 74
  • 2066393/1 - ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS: Pdc system not working or pdc system false detection. Customer statement / workshop findings: - pdc system not working or pdc system false detection - warning evident within the dip (figure 1). Workshop findings: parking aid sensor ran
  • 2052349/8 - AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE: Front seatbelt - diagnostic trouble codes - B130474 and/or B130574. Customer statement / workshop findingsl diagnostic trouble codes (dtcs) evident in address: 0015 system name: 15 - airbag control module B130474: left front seat belt ten
  • 2062184/5 - PARKING BRAKE:ELECTRICAL: Electronic parking brake (epb) functionality issues. Customer statement / workshop findings: the following issues could be evident during pdi or found whilst in service - electronic parking brake (epb) found not operating to specificatio
  • 2062259/4 - ELECTRICAL SYSTEM: Air suspension warning light within the dip - dtc's P089200 - C104707 - C103B13 - evident within address 74. Customer statement / workshop findings: air suspension warning light within the dip workshop findings: one or a combination of t
  • 2052785/7 - SERVICE BRAKES, HYDRAULIC: Brake noise identification. Customer statement: noise complaint from the braking system. Workshop findings: the noise can be reproduced and clearly assigned to the braking system. Service: note: for correct diagnosis and repair the at
  • 2066236/1 - EXTERIOR LIGHTING: Unintended sounding of the alarm siren - following activation of the ignition or whilst the vehicle is left standing. Customer statement / workshop findings: unintended sounding of the alarm siren following activation of the ignition or
  • 2066580/1 - BRAKES (PWS): Odour emanating from the front wheel arches/front wheels - odour is also evident within the cabin. Customer statement / workshop findings: - undesirable odour emanating from the front wheel arches, the issue occurs after the vehicle has r
  • 2065896/1 - EQUIPMENT: Rotating screen alignment. Customer statement / workshop findings: the gap and fit between the veneer face facia panel of the bentley rotating display (brd) and the passenger and drivers side fascia panels may differ from one side to the
  • 2065897/1 - EQUIPMENT: Rotating display inoperative (rotating display may fail to function or stick in one position). Customer statement / workshop findings: the bentley rotating display (brd) fails to rotate or the brd sticks in one position technical backgr
  • 2065894/1 - EQUIPMENT: Rotating display/screen - fault diagnosis for operational complaints. Customer statement / workshop findings: various rotating display operational complaints. The operative should ensure the correct tpi is followed depending on the actua
  • 2065922/1 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT: Bentley dynamic ride system warning displayed - dtc p0B2600 with symptom code 28672. Customer statement / workshop findings: bentley dynamic ride system fault warning displayed within the dip workshop findings: dtc p0B2600 (hybrid batter
  • 2065895/1 - EQUIPMENT: Rotating display/screen noise - diagnosis for complaints relating to noise during operation and/or during a drive cycle. Condition: various rotating display/screen noises during operation technical background: if the bentley rotating di
  • 2065919/1 - ELECTRICAL SYSTEM: Water leaking from mechanical water pump - low coolant level warning displayed - w12 tsi. Workshop findings: - coolant leaking from the mechanical coolant pump and/or - low coolant level warning displayed technical background: the oper
  • 2066040/1 - ELECTRICAL SYSTEM: Oil leak from the oil separator/breather connection - intake manifold whistle - emission control warning within the dip. Customer statement / workshop findings: - emission control warning within the dip and/or - whistling noise(s) from t
  • 2051045/5 - EQUIPMENT: Night vision camera - washer jet leaking. Customer statement / workshop findings: washer fluid dripping/leaking from the night vision camera washer jet technical background: please note: the photographs shown within this tpi are based o
  • 2058423/7 - ELECTRICAL SYSTEM: New continental gt / gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life. Customer statement / workshop findings: warning on the driver instrument panel (dip) - oil pressure too low dtcs relating to oil
  • 2064582/2 - ELECTRICAL SYSTEM: Vehicle sitting low on one or more corners when static with no relevant dtcs stored. Customer statement / workshop findings: - vehicle sitting low on one or more corners when static - no relevant dtcs are evident technical background r
  • 2062184/4 - ELECTRICAL SYSTEM: Electronic parking brake (epb) functionality issues. Customer statement / workshop findings: the following issues could be evident during pdi or found whilst in service - electronic parking brake (epb) found not operating to specificatio
  • 2061536/4 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Infotainment screen stalls at initialising. Customer statement / workshop findings: upon start-up of the infotainment system, the home screen appears to be stuck in the 'initialising' stage, when this scenario is evident a spinning wheel
  • 2055846/6 - ELECTRICAL SYSTEM: Infotainment screen turns red sporadically. Customer statement / workshop findings: infotainment screen 'goes red fully or partially' within the mmi screen (figure 1) technical background: the operative should complete the questionnaire
  • 2055589/4 - EXTERIOR LIGHTING:HEADLIGHTS:DAYTIME RUNNING LIGHTS:BULBS: Outer daytime running light/s not working - warning message within the dip. Customer statement: - left and/or right outer daytime running light/s not working (figure 1). Workshop findings: - dtc C10EF04 evident within diagnostic address
  • 2065398/1 - ELECTRICAL SYSTEM: W12 tsi - engine mil light illuminated with numerous dtcs within 0001 including - P032700 and/or P033200. Customer statement - mil light displayed - engine not refined when running workshop findings the two most common dtcs are as follo
  • 2065604/1 - EQUIPMENT: Suspicion that control units or services have been influenced by third parties. Customer statement / workshop findings: in the event a customer complaint is received relating to a suspicion that control units or services have been influen
  • 2051045/4 - EQUIPMENT: Night vision camera - washer jet leaking. Customer statement / workshop findings: washer fluid dripping/leaking from the night vision camera washer jet. Technical background: please note: the photographs shown within this tpi are based
  • 2063410/3 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Infotainment main unit (5f / j794) fault finding/diagnosis procedure. Customer statement / workshop findings issue suspected with the infotainment main unit (5f / j794) - for example: - mmi screen image flickers or goes blank - no respo
  • 2065215/1 - ENGINE AND ENGINE COOLING: V8 kovomo engine replacement (fitment of ancillary components). Customer statement / workshop findings: torque values for ancillary components (used during engine replacement) are not currently available within the repair manual. The aff
  • 2055580/9 - EQUIPMENT: Rotating display - fault diagnosis. Customer statement / workshop findings: various rotating display operational complaints or noises. Technical background: follow the measure section of this tpi that relates to your customer complaint.
  • 2055580/8 - EQUIPMENT: Rotating display - fault diagnosis. Customer statement / workshop findings: various rotating display operational complaints or noises. Technical background: follow the measure section of this tpi that relates to your customer complaint.
  • 2064964/2 - ENGINE AND ENGINE COOLING: Vehicle vibration/humming at idle - active engine mount leak. Customer statement / workshop findings: vehicle vibration/humming noise at idle technical background: - left and/or right hand active engine mount leaking oil (see the exampl
  • 2064964/1 - ENGINE AND ENGINE COOLING: Vehicle vibration/humming at idle - active engine mount leak. Customer statement / workshop findings: vehicle vibration/humming noise at idle technical background: - left and/or right hand active engine mount leaking oil (see the exampl
  • 2065085/1 - ELECTRICAL SYSTEM: Knocking noise from the front and/or rear - dtc C1298f1 evident within d4 and/or d5. Customer statement / workshop findings: - knocking noise from the underside of the vehicle (front and/or rear) when driving on uneven road surfaces - dt
  • 2062184/3 - PARKING BRAKE:ELECTRICAL: Electronic parking brake (epb) functionality issues. Customer statement / workshop findings: the following issues could be evident during pdi or found whilst in service - electronic parking brake (epb) found not operating to specificatio
  • 2064200/2 - SERVICE BRAKES, HYDRAULIC: Brake pedal - groan/creak noise can be heard during brake pedal operation. Customer statement / workshop findings: groaning/creaking noise heard from the brake pedal during light application, in particular when the vehicle is at operating
  • 2058512/6 - SEAT BELTS: New continental gt and gtc - front passenger safety belt presenter does not deploy. Condition: front passenger safety belt presenter does not deploy when expected. Service: check for diagnostic trouble codes (dtcâ¿¿s) relating to the
  • 2058411/4 - SEAT BELTS: Seat belt buckle stop button - missing, condition: seat belt buckle stop button missing technical background: the seat belt buckle stop button should be evident as shown in figure 1. Should the seatbelt be as shown in figure 2 (buckle
  • 2052349/7 - SEAT BELTS: Front seatbelt - diagnostic trouble codes condition: diagnostic trouble codes (dtcs) evident in address: 0015 system name: 15 - airbag control module B130474: left front seat belt tensioner control module actuator deviated B130574: righ
  • 2053348/5 - ELECTRICAL SYSTEM: W12 engine management light on - turbocharger speed sensor dtcs stored. Customer statement / workshop findings; - the engine management light is on. Workshop findings: the customer statement can be reproduced. Either of the following dt
  • 2064555/1 - SUSPENSION: Unusual air suspension behaviour when the vehicle is static. Customer statement / workshop findings unusual air suspension behaviour when the vehicle is static for example: - air suspension raising and lowering without request note: cus
  • 2064477/2 - STRUCTURE: Knock/clunk noise from the rear of the vehicle (rear axle). Customer statement / workshop findings: knock/clunking noise heard from the rear of the vehicle when changing direction at low speed technical background: ensure the fault is a
  • 2062016/2 - ELECTRICAL SYSTEM: Rough running & potentially poor start up performance - mil light on - possible misfires customer statement: -the engine management light is on -rough running and potentially poor start up performance and/or -engine misfires very imp
  • 2053914/10 - BRAKES (PWS): Customer statement / workshop findings front brake squeal at 1.5 khz when reversing during brake application technical background very important: this tpi is only applicable to non-csic brake systems only note: warranty payments will
  • 2064477/3 - STRUCTURE: Customer statement / workshop findings: knock/clunking noise heard from the rear of the vehicle when changing direction at low speed technical background: ensure the fault is as described within the customer statement refer to the vide
  • 2063353/1 - EQUIPMENT: Customer statement / workshop findings: unable to set the passenger side exterior mirror memory when reversing (as per the instructions within the owner handbook) production change -owner handbooks for later vehicles/models will be revi
  • 2051526/8 - EQUIPMENT: Customer statement / workshop findings: the chrome brightware strip on the veneer face fascia panel of the bentley rotating display (brd) may appear to be misaligned with the chrome strips on the passenger and drivers side fascia panels.
  • 2055580/7 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Customer statement / workshop findings: various rotating display operational complaints or noises. Technical background: follow the measure section of this tpi that relates to your customer complaint. Possible customer complaint. 1. Op
  • 2061605/4 - STRUCTURE:BODY:DOOR : Customer statement / workshop findings: driver or passenger door creak during close technical background: ensure the fault is as described within the customer statement, refer to the video on the bentley hub referencing tpi 2061605/- in t
  • 2064791/1 - : Customer statement / workshop findings: knocking noise from the underside of the vehicle (front and/or rear) when driving on uneven road surfaces. Technical background: verify that the customer complaint matches the sound file within t
  • 2064582/1 - SUSPENSION: Vehicle sitting low on one or more corners when static with no relevant dtcs stored. Customer statement / workshop findings - vehicle sitting low on one or more corners when static - no relevant dtcs are evident technical background: r
  • 2064776/1 - ELECTRICAL SYSTEM: Customer statement / workshop findings -engine misfiring -engine running rough (not refined) -engine misfire dtcs evident -engine management light illuminated within the dip -knocking noise from the cylinder head (note: the noise can b
  • 2064679/1 - ENGINE AND ENGINE COOLING:ENGINE:SOLENOID/ACTUATOR: Customer statement / workshop findings oil leaking out of the tell tale hole from the following fixings: -cda activation/ deactivation solenoid fixings -or fuel rail fixings -or fixings for the vacuum system assembly technical backgr
  • 2064519/1 - SERVICE BRAKES, ELECTRIC: Dtc's C10BCf6 - 160000 and/or C12E2f2 with symptom code 59744 stored in address 0003 - parking brake warning in dip. Customer statement: parking brake warning light evident within the dip (see example shown in figure 1) workshop findings
  • 2064857/1 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Customer statement: drivers information panel (dip) goes blank -once blank no information is visible within the dip -no error messages are shown within the dip workshop findings: dtc U101100 evident within address 09 - dip unrecoverable
  • 2063926/2 - STRUCTURE: Technical background: the right and left hand convertible header flaps are operated by individual cords. A small batch of header flap cords were manufactured out of specification (to short). During operation, the out of specification cor
  • 2051562/8 - ELECTRICAL SYSTEM: 12 volt - battery condition checks. Customer statement / workshop findings: 12 volt battery test instruction technical background: for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be rais
  • 2055036/4 - ELECTRICAL SYSTEM: My bentley - connected services. Customer statement / workshop findings: complaints relating to my bentley connected services. Technical background: most queries and complaints regarding my bentley connected services can be resolved by
  • 2054635/6 - SUSPENSION: Fluid leak from front air spring. Customer statement / workshop findings: - fluid leak from the base (figure 1) and/or the top (figure 2) of the front air spring/s technical background: the fluid shown in figures 1 and 2 is assembly flu
  • 2054599/7 - EXTERIOR LIGHTING: Headlamp operation issues condition: headlamp operation issues. Technical background: dtcs evident within the left light control unit (diagnostic address d6) and/or the right light control unit (diagnostic address d7) there are numerou
  • 2053492/7 - SUSPENSION: Air spring fault finding. Customer statement / workshop findings: the front and/or rear suspension appears to have dropped. Technical background: the list of bentley vehicles below are fitted with air springs as part of the suspension s
  • 2064477/1 - SUSPENSION: Customer statement / workshop findings: knock/clunking noise heard from the rear of the vehicle when changing direction at low speed. Technical background ensure the fault is as described within the customer statement. Refer to the vi
  • 2063678/2 - ELECTRICAL SYSTEM: P245000 - evap system switching valve "a" performance/stuck open dtc logged - v8 kovomo. Customer statement: emission control system warning light illuminated within the dip. Workshop findings: dtc P245000 - evap system switching valve
  • 2053429/4 - ELECTRICAL SYSTEM: Emission control system lamp illuminated - dtc P044100 evident. Customer statement / workshop findings: emission control system warning lamp illuminated (figure 1) within the driver information panel (dip) in conjunction with dtc - P04410
  • 2053428/5 - STRUCTURE: Vibration noise from the powertrain when park or neutral is selected. Customer statement / workshop findings: vibration/tizzing noise from the powertrain area when the vehicle is in park or neutral, the noise typically disappears in drive
  • 2054599/8 - EXTERIOR LIGHTING: Customer statement / workshop findings: headlamp operation issues technical background: dtcs evident within the left light control unit (diagnostic address d6) and/or the right light control unit (diagnostic address d7) there are numer
  • 2053351/7 - STRUCTURE: Buzzing noise from engine area. Customer statement / workshop findings workshop findings: buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or
  • 2060120/5 - LATCHES/LOCKS/LINKAGES: Convertible hood cannot close - header trim flap eyelet broken. Customer statement / workshop findings: convertible hood cannot close/latch due to a broken eyelet. The eyelet is part of the trim flap assembly. Tip: in the event the hoo
  • 2059489/2 - SEAT BELTS:CRITICAL FASTENERS: New cont gt & gtc v8 - start-stop system inhibit - driver's seat belt start/stop system inhibit - drivers seatbelt unfastened. Customer statement / workshop findings: the start/stop system functions with the drivers seat belt not faste
  • 2062884/3 - LANE DEPARTURE: BLIND SPOT DETECTION: New continental gt, gtc, new flying spur - blind spot monitors not functional dtcC1114f3 logged in address 003c or 00cf. Customer statement: blind spot monitors (wing mirror illuminations) are not functional in conjunction with sporadic
  • 2052394/14 - LATCHES/LOCKS/LINKAGES: Driver/passenger door latch creak on close. Condition: driver or passenger door creak during the close function technical background: refer to the vehicle repair history to check and confirm any previous work done regarding door latch r
  • 2062873/2 - ELECTRICAL SYSTEM: New continental gt, gtc, new flying spur - suspension warning lamp dtcs C134911 and/or C134B11 evident in address 74. Customer statement / workshop findings: suspension warning lamp illuminated on driver instrument panel (dip) appeared
  • 2052431/7 - STRUCTURE:INTERIOR PANELS:DASHBOARD: New continental gt and gtc - rattle / buzzing noise - head-up display. Customer statement / workshop findings: rattle / buzzing noise from control unit for head-up display - dashboard upper trim panel. Technical background: several know
  • 2057978/5 - ELECTRICAL SYSTEM: Engine lubricating oil - replenishment. Customer statement / workshop findings engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services. Technical background: in or
  • 2052349/6 - AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE: Front seatbelt - diagnostic trouble codes - B130474 and/or B130574. Condition: diagnostic trouble codes (dtcs) evident in address: 0015 system name: 15 - airbag control module B130474: left front seat belt tensioner control module actuat
  • 2063029/2 - ELECTRICAL SYSTEM: Epb fault warning within the dip - dtcs stored in address 03 - C100C01 and C1246f9. Customer statement / workshop findings: epb fault warning within the dip with one or both dtcs as listed below: C100C01: electro-mechanical parking br
  • 2061051/3 - EQUIPMENT: Loss of the hvac temperature memory setting after an ignition cycle customer statement / workshop findings: loss of the hvac temperature memory setting after an ignition cycle. Technical background: a software update for address 08 ai
  • 2059651/4 - EQUIPMENT: New continental gtc - heated armrest - de-activates. Customer statement / workshop findings: sporadic operation of armrest heating: armrest heating does not remain selected on the infotainment touch screen. Technical background: if
  • 2060205/3 - ELECTRICAL SYSTEM: Engine cooling system - dtc P218100 - v8 kovomo customer statement / workshop findings: emission control lamp illuminated on driver instrument panel. The time to reach the correct engine coolant operating temperature has increased. Dia
  • 2060446/5 - SERVICE BRAKES, HYDRAULIC: Clicking noise from the front wheels when conducting a static lock to lock steering manoeuvre customer statement / workshop findings: clicking noise from the front wheels whilst performing a static lock to lock steering manoeuvre technic
  • 2060432/3 - ELECTRICAL SYSTEM: New continental gt / gtc and new flying spur - exhaust flap - diagnostic trouble code customer statement / workshop findings: warning lamp illuminated on driver instrument panel (dip) â¿¿drive system fault. Contact your bentley dealer
  • 2062257/2 - LATCHES/LOCKS/LINKAGES: Keyless door entry does not work - front outside door handle - touch sensor dtc present within address 0046 customer statement: keyless entry does not work workshop findings: front outside door handle touch sensor open circuit dtcs pre
  • 2062626/2 - ELECTRICAL SYSTEM: Dtcs stored for all cylinders on bank 1 or all cylinders on bank 2 - w12 tsi engine derivative. Customer statement / workshop findings: -dtcs stored for all cylinders on bank 1 or all cylinders on bank 2 including multiple cylinder misf
  • 2058411/4 - SEAT BELTS: Seat belt buckle stop button - missing customer statement / workshop findings: seat belt buckle stop button missing measure: replace the affected seatbelt assembly
  • 2059068/4 - ELECTRICAL SYSTEM: Transmission communication dtc's (numerous) - w12 engine customer statement: drive system fault active on dip workshop findings: various and/or numerous transmission control module (tcm) communication dtcs logged technical background:
  • 2061369/3 - ELECTRICAL SYSTEM: Engine overheating -warning on thedip-v8kovomo customer statement / workshop findings: -customer reports an engine overheat warning on the dip. -engine overheats. -unusual cooling fan operation at high temperatures. -there are no sig
  • 2052092/5 - LATCHES/LOCKS/LINKAGES: New continental gt - door soft close functionality. Customer statement / workshop findings correct functionality and restrictions of the door soft close system need to be understood to prevent unnecessary customer complaints. Correct ope
  • 2060223/4 - WHEELS: During pdi - steering wheel vibration and/or steering wheel out of alignment is evident. Customer statement / workshop findings very important: this tpi is only applicable to vehicles which have the following issues found during the pre d
  • 2061536/3 - EQUIPMENT: Customer statement / workshop findings: upon start-up of the infotainment system, the home screen appears stuck in the initializing procedure when this scenario is evident a spinning wheel is visible. Technical background: the issue oc
  • 2052785/6 - SERVICE BRAKES, HYDRAULIC: Brake noise identification. Customer statement / workshop findings: noise complaint from the braking system. Workshop findings: the noise can be reproduced and clearly assigned to the braking system. Technical background brake noises
  • 2051776/3 - STRUCTURE: New continental gt- key blade can be difficult to remove from key fob. Customer statement / workshop findings: key blade can be difficult to remove from key fob. Technical background: deviations in the key blade and key fob assembly cou
  • 2051726/5 - SERVICE BRAKES, HYDRAULIC: New continental gt brake squeal. Customer statement / workshop findings: possible brake squeal in certain conditions. Technical background: a dynamically adjusted high-performance brake system is fitted on the new continental gt for a h
  • 2058837/3 - ELECTRICAL SYSTEM: Dtc's C135Df0 and/or C12F000 evident within the steering rack and power steering control unit (j500) customer statement / workshop findings: dtc's C135Df0 and/or C12F000 evident within the steering rack and power steering control unit (j5
  • 2053170/7 - ELECTRICAL SYSTEM: Gear shift optimisation procedure - w12 tsi only. Customer statement / workshop findings: customer reporting dissatisfaction with transmission shift quality in various driving conditions prior to starting the instructions within this tpi
  • 2063953/2 - FORWARD COLLISION AVOIDANCE: Acc unavailable - warning within the dip - numerous dtc's within address 003 customer statement: acc unavailable - warning within the dip workshop findings: one or a combination of the following dtcs and symptom codes are evident within
  • 2053177/16 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list. Customer statement / workshop findings customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of othe
  • 2063954/3 - ELECTRICAL SYSTEM: Engine warning light illuminated within the dip during acceleration - dtc P029900 evident - w12 tsi only customer statement: engine warning light and max engine speed 4000 rpm warning evident within the dip during acceleration - warning o
  • 2063729/2 - ELECTRICAL SYSTEM: Fitment of control modules from donor vehicles for test purposes technical background: if an issue is suspected for one of the control modules listed below: - onboard supply control unit (j519) - convenience system central control unit
  • 2063410/2 - EQUIPMENT: Infotainment main unit (5f / j794) fault finding/diagnosis procedure customer statement / workshop findings: issue suspected with the infotainment main unit (5f / j794) - for example: -mmi screen image flickers or goes blank - no respon
  • 2063354/2 - ENGINE AND ENGINE COOLING: V8 kovomo - whining noise - front of the engine at idle speed customer statement: erratic whining noises from the front of the engine at idle speed. Workshop findings: the irregular knocking noises can be assigned to the front of the e
  • 2057841/3 - STRUCTURE: Windscreen replacement criteria whilst under manufacturers warranty customer statement / workshop findings: windscreen cracked/damaged technical background: please refer to the instructions within the measure section of this tpi in the
  • 2057730/3 - EQUIPMENT: Hands free boot not operating - open and close customer statement / workshop findings: hands free boot not operating, the function to open and close the boot does not work technical background: coding for the hands free boot function ha
  • 2056276/3 - COMMUNICATION: VEHICLE TO INFRASTRUCTURE: Bang & olufsen - beosonic sound settings reset after ignition cycle customer statement / workshop findings: the beosonic sound settings are lost when the ignition is turned off. Technical background: incorrect software in the sound syst
  • 2056105/3 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Emergency call function test at pdi the instruction to test the emergency call function at pdi will be integrated within the pdi procedure all emergency call function operating instructions can be found within the owners handbook (making
  • 2055846/5 - EQUIPMENT: Infotainment screen turns red sporadically a technical diss query should be raised by the retailer to highlight the issue described is evident
  • 2061757/2 - EQUIPMENT: Customer statement: night vision warning lamp is evident with the drivers information panel (dip). Workshop findings: dtc - B2000f2: faulty control module (symptom code 4102) evident within address 0084 night vision control module. Tech
  • 2055772/4 - ELECTRICAL SYSTEM: Battery conditioner inoperative corrosion on the contact surfaces of the charger socket and charger lead. If the charging socket or charger lead are wet when the charger is connected this can cause corrosion on the contacts. Check for co
  • 2055580/6 - EQUIPMENT: Rotating display - fault diagnosis customer statement / workshop findings: various rotating display operational complaints or noises. Follow the measure section of this tpi that relates to your customer complaint.
  • 2056582/4 - STRUCTURE: Interior trim - creak and rattle - noise identification customer statement: noise complaint from the interior workshop findings: the noise can be reproduced and clearly assigned to the interior prior to starting the instructions withi
  • 2051562/7 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: 12 volt - battery condition checks. Customer statement / workshop findings: 12 volt battery test instruction technical background: for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be rais
  • 2051526/7 - STRUCTURE: Rotating screen alignment. Customer statement / workshop findings: the chrome brightware strip on the veneer face fascia panel of the bentley rotating display (brd) may appear to be misaligned with the chrome strips on the passenger and d
  • 2060596/3 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE: Transmission dtc - U040100 50273/c461 invalid data received from ecm/pcm "a" customer statement / workshop findings: diagnostic trouble code (dtc) U040100 50273/c461 invalid data received from ecm/pcm "a" stored within the transmission co
  • 2050542/5 - EQUIPMENT: Service info: body/equipment: front exterior lighting steamed up/leaks. Customer statement / workshop findings customer statement: 1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp f
  • 2050334/7 - ENGINE AND ENGINE COOLING: Ticking noise from engine bay. Customer statement / workshop findings: ticking noise emanating from rear of bank 1 cylinder head technical background: noise from failed vacuum pump. Measure: a specific vacuum pump failure is known to
  • 2049586/8 - ELECTRICAL SYSTEM: Misfiring, w12 tsi - excessive carbon build up cylinder leakage. Customer statement / workshop findings: customer statement: emission control warning signal displayed, engine misfire workshop findings: event entries in engine control uni
  • 2036678/4 - ELECTRICAL SYSTEM: Speaker replacement - diagnostic checks. Customer statement / workshop findings: audio output from speakers is distorted technical background: there have been instances where door speakers have been changed under warranty for the compla
  • 2033864/6 - WHEELS: Customer statement / workshop findings: unable to remove accessory valve caps, figure 1 shows an example of the caps. Technical background: we have observed instances where the caps have been difficult to remove once fitted, the issue is
  • 2028808/5 - ENGINE AND ENGINE COOLING: Service info: engine oil specific oil type and oil consumption reference. Customer statement / workshop findings: engine oil level requires top up between services technical background: the use of the correct oil for each engine type i
  • 2051519/9 - VISIBILITY: Hvac operation issues/hvac motor defect dtcs logged. Customer statement / workshop findings: hvac operation issues and hvac motor defect (dtcs) evident within address 08 climatronic control unit, the dtcs can be static or sporadic (inter
  • 2051511/6 - ELECTRICAL SYSTEM: Mood lighting. Customer statement / workshop findings: mood lighting strip fixed on one colour regardless of which colour scheme is selected or not illuminated at all technical background: refer to the measure section of this tpi.
  • 2051219/6 - ELECTRICAL SYSTEM: W12 tsi camshaft phaser position related dtc. Customer statement / workshop findings: customer reporting emission control warning indicator displayed. Engine running rough.
  • 2051187/6 - ELECTRICAL SYSTEM: Poor engine running complaints (misfires) petrol engines only. Customer statement / workshop findings: poor engine running, reduced power, engine warning lamp illuminated. Technical background: technical product information (tpi) to ass
  • 2056407/3 - SUSPENSION: Running gear - noise identification. Customer statement: noise complaint from the suspension and/or steering workshop findings: the noise can be reproduced and clearly assigned to the suspension system from either of the axles and/or
  • 2060646/3 - EQUIPMENT:ELECTRICAL: New continental gtc - boot open/close function inoperative customer statement / workshop findings: boot operational issues for example: the boot does not open or close as expected technical background very important: please ensure a
  • 2064338/1 - ELECTRICAL SYSTEM: Warning light illuminated within the dip - dtc C103711 - evident within address 74. Customer statement / workshop findings: air suspension warning light within the dip workshop findings: the dtc shown below is evident within address 74
  • 2062184/2 - ELECTRICAL SYSTEM: Electronic parking brake (epb) functionality issues. Customer statement / workshop findings: the following issues could be evident during pdi or found whilst in service - electronic parking brake (epb) found not operating to specificatio
  • 2064200/1 - SERVICE BRAKES, HYDRAULIC: Brake pedal - groan/creak noise can be heard during brake pedal operation. Customer statement / workshop findings: groaning/creaking noise heard from the brake pedal during light application, in particular when the vehicle is at operating
  • 2064358/1 - ELECTRICAL SYSTEM: New continental gt, gtc, new flying spur - air suspension warning lamp - combination of dtcs evident within address 74. Customer statement: air suspension warning lamp illuminated within the driver instrument panel (dip) workshop findin
  • 2053348/4 - ELECTRICAL SYSTEM: W12 engine management light on - turbocharger speed sensor dtcs stored. Customer statement / workshop findings - the engine management light is on. Workshop findings: the customer statement can be reproduced. Either of the following dtc
  • 2063926/1 - STRUCTURE: New continental gtc - header flap - cord replacement (sc21/24). Technical background: the right and left hand convertible header flaps are operated by individual cords. A small batch of header flap cords were manufactured out of specific
  • 2061171/5 - ELECTRICAL SYSTEM: New continental gt/gtc and new flying spur - v8 kovomo - fuel pressure regulation. Customer statement / workshop findings: check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below:
  • 2063678/1 - ELECTRICAL SYSTEM: P245000 - evap system switching valve a performance/stuck open dtc logged - v8 kovomo. Customer statement: emission control system warning light illuminated within the dip. Workshop findings: dtc P245000 - evap system switching valve a
  • 2062259/2 - ELECTRICAL SYSTEM: Air suspension warning light within the dip - dtcs P089200 - C104707 - C103B13 - evident within address 74. Customer statement / workshop findings: air suspension warning light within the dip workshop findings: one or a combination of th
  • 2061171/6 - ELECTRICAL SYSTEM: New continental gt/gtc and new flying spur - v8 kovomo - fuel pressure regulation. Customer statement / workshop findings: check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below:
  • 2061536/2 - ELECTRICAL SYSTEM: Infotainment screen stalls at initialising. Customer statement / workshop findings upon start-up of the infotainment system, the home screen appears stuck in the initialising procedure when this scenario is evident a spinning wheel is vis
  • 2055846/4 - ELECTRICAL SYSTEM: Infotainment screen turns red sporadically. Customer statement / workshop findings: infotainment screen turns red sporadically. Technical background: a technical diss query should be raised by the retailer to highlight the issue describ
  • 2063953/1 - ELECTRICAL SYSTEM: Acc unavailable - warning within the dip - numerous dtcs within address 003. Customer statement - acc unavailable - warning within the dip. Technical background in the event the symptom and one or more of the afore mentioned dtcs are ev
  • 2063954/1 - ELECTRICAL SYSTEM: Engine warning light illuminated within the dip during acceleration - dtc P029900 evident - w12 tsi only customer statement: engine warning light and max engine speed 4000 rpm warning evident within the dip during acceleration - warning o
  • 2052394/13 - LATCHES/LOCKS/LINKAGES: Customer statement / workshop findings driver or passenger door creak during the close function technical background: refer to the vehicle repair history to check and confirm any previous work done regarding door latch replacement noting
  • 2052394/12 - LATCHES/LOCKS/LINKAGES: Driver/passenger door latch creak on close. Customer statement / workshop findings driver or passenger door creak during the close function technical background: refer to the vehicle repair history to check and confirm any previous work
  • 2063729/1 - ELECTRICAL SYSTEM: Fitment of control modules from donor vehicles for test purposes. Customer statement / workshop findings: refer to the technical background section before considering the fitment of control modules from donor vehicles for test purposes t
  • 2063651/1 - WHEELS: Tyre tread/sidewall crack(s). Customer statement / workshop findings: cracks evident in the sidewall and/or tread pattern (see the examples in figures 1 and 2 showing cracks within the tread pattern). The issue is mainly evident on vehic
  • 2051526/6 - STRUCTURE: Rotating screen alignment. Customer statement / workshop findings: the chrome brightware strip on the veneer face fascia panel of the bentley rotating display (brd) may appear to be misaligned with the chrome strips on the passenger and
  • 2052431/5 - EQUIPMENT: New continental gt and gtc - rattle / buzzing noise - head-up display. Customer statement / workshop findings rattle / buzzing noise from control unit for head-up display - dashboard upper trim panel. Technical background several known
  • 2052431/6 - STRUCTURE: New continental gt and gtc - rattle / buzzing noise - head-up display. Customer statement / workshop findings: rattle / buzzing noise from control unit for head-up display - dashboard upper trim panel. Technical background: several know
  • 2058423/6 - ENGINE AND ENGINE COOLING: New continental gt / gtc, new flying spur and bentayga speed - low oil pressure warning during early vehicle life. Condition: warning on the driver instrument panel (dip) - oil pressure too low dtcs relating to oil pressure may also be s
  • 2061051/2 - ELECTRICAL SYSTEM: Loss of the hvac temperature memory setting after an ignition cycle customer statement / workshop findings: loss of the hvac temperature memory setting after an ignition cycle technical background: a software update for address 08 air
  • 2059651/3 - STRUCTURE: New continental gtc - heated armrest - de-activates. Customer statement / workshop findings: sporadic operation of armrest heating. Armrest heating does not remain selected on the infotainment touch screen. Technical background: if arm
  • 2062095/2 - STEERING: Dtcs B14BF01 and /or B14A854 evident in address 0009 - steering column will not adjust. Customer statement / workshop findings: steering column will not adjust in any direction workshop findings the following dtcs are evident within diag
  • 2055580/5 - ELECTRICAL SYSTEM: Rotating display - fault diagnosis. Customer statement / workshop findings: various rotating display operational complaints or noises. Technical background: follow the measure section of this tpi that relates to your customer complaint
  • 2053914/9 - SERVICE BRAKES, HYDRAULIC: 1.5 khz front brake squeal when reversing. Customer statement / workshop findings: front brake squeal at 1.5 khz when reversing during brake application technical background: very important: this tpi is only applicable to non-csic brake
  • 2062035/5 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: New continental gt and gtc- repeat window drop glass concerns. Customer statement / workshop findings: incorrect operation of the drop door glass workshop findings: dtcs for window regulator motor no basic setting B148754 evident withi
  • 2053177/15 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list. Customer statement / workshop findings: customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of oth
  • 2063410/1 - ELECTRICAL SYSTEM: Infotainment main unit (5f / j794) fault finding/diagnosis procedure. Customer statement / workshop findings: issue suspected with the infotainment main unit (5f / j794) - for example: - mmi screen image flickers or goes blank - no resp
  • 2061171/4 - FUEL SYSTEM, GASOLINE: New continental gt/gtc and new flying spur - v8 kovomo - fuel pressure regulation. Customer statement / workshop findings check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below:
  • 2053914/8 - SERVICE BRAKES, HYDRAULIC: 1.5 khz front brake squeal when reversing. Customer statement / workshop findings: front brake squeal at 1.5 khz when reversing during brake application technical background: very important: this tpi is only applicable to non-csic brake
  • 2061171/3 - FUEL SYSTEM, GASOLINE: New continental gt/gtc v8 kovomo - fuel pressure regulation. Customer statement / workshop findings check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below: - P310B00 low fuel pr
  • 2062873/1 - ELECTRICAL SYSTEM: New continental gt, gtc, new flying spur - suspension warning lamp dtcs C134911 and/or C134B11 evident in address 74. Customer statement / workshop findings: suspension warning lamp illuminated on driver instrument panel (dip) appeared wh
  • 2063029/1 - PARKING BRAKE: Epb fault warning within the dip - dtc⿿s stored in address 03 - C100C01 and C1246f9 customer statement / workshop findings: epb fault warning within the dip with one or both dtcs as listed below: C100C01: electro-mechanical parking br
  • 2062884/2 - ELECTRICAL SYSTEM: New continental gt, gtc, new flying spur - blind spot monitors not functional dtc C1114f3 logged in address 003c or 00cf customer statement: blind spot monitors (wing mirror illuminations) are not functional in conjunction with sporadic b
  • 2062884/1 - ELECTRICAL SYSTEM: New continental gt, gtc, new flying spur - blind spot monitors not functional dtc C1114f3 logged in address 003c or 00cf. Customer statement : blind spot monitors (wing mirror illuminations) are not functional in conjunction with sporadic
  • 2062035/4 - STRUCTURE: New continental gt and gtc- repeat window drop glass concerns customer statement: incorrect operation of the drop door glass workshop findings: dtcs for window regulator motor no basic setting B148754 evident within any of the 4 door c
  • 2053177/14 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list. Customer statement / workshop findings: customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of oth
  • 2063017/1 - WHEELS: Road wheel inspection procedure: in the event a complaint is received regarding road wheel/s condition for example: - scratches - corrosion - damage - blemishes - chipping please refer to the onward instructions. Technical backgroun
  • 2051519/8 - VISIBILITY: Hvac operation issues/hvac motor defect dtc's logged
  • 2061915/1 - FORWARD COLLISION AVOIDANCE: Mmi sub menu software revision - new continental gt and new continental gtc (sc 21/06). Technical background: safeguard sub menu options are incorrectly shown within the mmi screen. Remedy: a software update is available for the airbag
  • 2061171/2 - ELECTRICAL SYSTEM: New continental gt/gtc v8 kovomo - fuel pressure regulation. Customer statement / workshop findings check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below: - P310B00 low fuel pr
  • 2062035/3 - STRUCTURE: New continental gt and gtc- repeat window drop glass concerns. Customer statement / workshop findings: incorrect operation of the drop door glass workshop findings dtcs for window regulator motor no basic setting B148754 evident within a
  • 2062035/2 - STRUCTURE: New continental gt and gtc - repeat window drop glass concerns. Customer statement repeated complaints from the customer regarding the incorrect operation of the drop door glass workshop findings dtcs for window regulator motor no basic
  • 2062626/1 - ELECTRICAL SYSTEM: Dtcs stored for all cylinders on bank 1 or all cylinders on bank 2 - w12 tsi engine derivative. Customer statement / workshop findings: - dtcs stored for all cylinders on bank 1 or all cylinders on bank 2 including multiple cylinder misfi
  • 2062622/1 - STRUCTURE: Water leak/wind noise diagnosis. Customer statement / workshop findings: water leak/wind noise evident technical background: the instructions within the measure section should be followed to assist in the diagnosis of water leaks or win
  • 2062104/1 - ELECTRICAL SYSTEM: Parking brake warning light evident within the dip (see example shown in figure 1)dtc's C10BCf6 - 160000 and/or C12E2f2 with symptom code 59744 stored in address 0003. Customer statement: parking brake warning in dip. Workshop findings:
  • 2062095/1 - ELECTRICAL SYSTEM: Dtc's B14BF01 and /or B14A854 evident in address 0009 - steering column will not adjust. Customer statement: steering column will not adjust in any direction workshop findings: the following dtc⿿s are evident within diagnostic addres
  • 2060120/3 - STRUCTURE: Convertible hood cannot close - header trim flap eyelet broken. Customer statement / workshop findings: convertible hood cannot close/latch due to a broken eyelet. The eyelet is part of the trim flap assembly (figure 1) technical backgro
  • 2061857/2 - EXTERIOR LIGHTING: Headlamp switch - inoperative/not illuminated - dtc U110B00 within 09-central electrics (bcm1). Customer statement: headlamp switch - inoperative/not illuminated workshop findings dtc U110B00 within 09-central electrics (bcm1) as shown i
  • 2062184/1 - ELECTRICAL SYSTEM: Electronic parking brake (epb) functionality issues found at pre delivery inspection (pdi). Customer statement / workshop findings: - electronic parking brake (epb) found not operating to specification during the pre delivery inspection (
  • 2062259/1 - ELECTRICAL SYSTEM: Air suspension warning light within the dip - dtc P089200 symptom code 3145792 evident within address 74. Customer statement: air suspension warning light within the dip workshop findings: P089200 symptom code 3145792 - tcm power rel
  • 2062257/1 - LATCHES/LOCKS/LINKAGES: Keyless door entry does not work - front outside door handle - touch sensor dtc present within address 0046. Customer statement / workshop findings: customer statement: keyless entry does not work. Workshop findings: front outside doo
  • 2062016/1 - ELECTRICAL SYSTEM: Dtcs P014800 and/or P008A00 - rough running & potentially poor start up performance - mil light on - possible misfires. Customer statement: - the engine management light is on - rough running and potentially poor start up performance. An
  • 2061857/1 - EXTERIOR LIGHTING: Headlamp switch - inoperative/not illuminated - dtc U110B00 within 09-central electrics (bcm1). Customer statement: headlamp switch - inoperative/not illuminated workshop findings - dtc U110B00 within 09-central electrics (bcm1) as shown
  • 2058423/5 - ELECTRICAL SYSTEM: New continental gt / gtc, new flying spur and bentayga speed - low oil pressure warning during early vehicle life customer statement / workshop findings: warning on the driver instrument panel (dip) - oil pressure too low dtcs relating t
  • 2061757/1 - ELECTRICAL SYSTEM: Dtc B2000f2: faulty control module (symptom code 4102) and/or night vision warning light evident within the (dip). Customer statement night vision warning lamp (figure 1) is evident with the drivers information panel (dip). Measure 1) c
  • 2061743/1 - SUSPENSION: Rear shock absorber leaking (left or right). Customer statement / workshop findings: oil leak evident from the rear shock absorber/s (left and/or right) technical background: should oil be leaking from the left or right rear shock absor
  • 2061739/1 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Tpms - warning within the drivers information panel (dip). Customer statement / workshop findings yellow tyre pressure monitoring system (tpms) warning light is evident with the drivers information panel (dip) the warning is evident when
  • 2052394/11 - LATCHES/LOCKS/LINKAGES: Driver/passenger door power latch creak on close. Customer statement / workshop findings: driver or passenger door creak during the power latch close function technical background: refer to the measure section of this tpi measure: ens
  • 2060223/3 - EQUIPMENT ADAPTIVE/MOBILITY: During pdi - steering wheel vibration and/or steering wheel out of alignment is evident. Customer statement / workshop findings: very important: this tpi is only applicable to vehicles which have the following issues found during the pre
  • 2061536/1 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT: Infotainment screen stalls at initialising. Customer statement/workshop findings: upon start-up of the infotainment system, the home screen appears stuck in the initialising procedure when this scenario is evident a spinning wheel is visi
  • 2059068/3 - POWER TRAIN: Transmission communication dtcs (numerous) - w12 engine. Workshop findings: various and/or numerous transmission control module (tcm) communication dtcs logged technical background: loose pins within the transmission link harness to the
  • 2061171/1 - FUEL SYSTEM, GASOLINE: New continental gt/gtc - v8 kovomo - check engine lamp - fuel pressure regulation. Customer statement / workshop findings check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below:
  • 2061369/1 - ELECTRICAL SYSTEM: Engine overheating - warning on the dip - v8 kovomo. Customer statement / workshop findings: -customer reports an engine overheat warning on the dip -engine overheats -unusual cooling fan operation at high temperatures -there are no si
  • 2052394/10 - LATCHES/LOCKS/LINKAGES: New continental gt - new continental gtc and bentayga driver/passenger door power latch creak on close. Customer statement / workshop findings: driver or passenger door creak during the power latch close function. Technical background:
  • 2061195/1 - ELECTRICAL SYSTEM: Telephone functionality complaint - minimum standards required for analysis of concerns. Customer statement / workshop findings: the feedback method within this tpi is required should a complaint of telephone functionality and/or quality
  • 2051562/6 - ELECTRICAL SYSTEM: All models - 12 volt battery condition checks. Technical background for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be raised prior to battery replacement, refer to the instructions within
  • 2060432/2 - EQUIPMENT: New continental gt/gtc and new flying spur - exhaust flap - diagnostic trouble code. Customer statement/workshop findings: warning lamp illuminated on driver instrument panel (dip) drive system fault. Contact your bentley dealer displaye
  • 2053177/13 - EQUIPMENT: All vehicle variants - spurious dtc list. Customer statement / workshop findings customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of othe
  • 2058423/3 - ELECTRICAL SYSTEM: New continental gt / gtc, new flying spur and bentayga speed - low oil pressure warning during early vehicle life. Customer statement / workshop findings: warning on the driver instrument panel (dip) - oil pressure too low dtcs relating
  • 2058173/2 - EQUIPMENT: Electrical switch replacement guidelines. Customer statement/workshop findings: electrical switch suspected as defective this tpi is not applicable to suspected faulty control units or any component related to the passive restraint syste
  • 2060646/2 - LATCHES/LOCKS/LINKAGES: New continental gtc - boot open/close function inoperative. Customer statement / workshop findings boot operational issues for example: the boot does not open or close as expected. Technical background very important: please ensure all
  • 2054229/4 - STRUCTURE: Reverse camera image - blurred. Customer statement / workshop findings: reverse camera image on the infotainment screen is blurred, fogging is also noticeable on the inside of the reverse camera lens technical background: water ingress
  • 2058176/2 - STRUCTURE: Sun visor mirror cracked. Customer statement / workshop findings: driver or passenger sun visor mirror cracked/broken technical background refer to measure section of this tpi measure: a clash can occur with the sun visor and the front
  • 2052431/4 - STRUCTURE: New continental gt and gtc - rattle / buzzing noise - head-up display. Customer statement / workshop findings rattle / buzzing noise from control unit for head-up display - dashboard upper trim panel. Technical background several known
  • 2054635/5 - SUSPENSION: Fluid leak from front air spring. Customer statement / workshop findings: fluid leak from the base (figure 1) and/or the top (figure 2) of the front air spring/s. Technical background: the fluid shown in figures 1 and 2 is assembly flui
  • 2056276/2 - ELECTRICAL SYSTEM: Bang & olufsen - beosonic sound settings reset after ignition cycle. Customer statement / workshop findings: the beosonic sound settings are lost when the ignition is turned off. Technical background: incorrect software in the sound sys
  • 2051712/5 - ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES: New continental gt 48v anti-roll bar cable routing. Customer statement/workshop findings: the 48 volt electrical supply cable looks as if it is trapped between the cross brace and transmission heat shield but is the correct condition. Me
  • 2060120/2 - EQUIPMENT ADAPTIVE/MOBILITY: Convertible hood cannot close - temporary repair solution - header trim flap eyelet broken. Customer statement/workshop findings: convertible hood cannot close/latch due to a broken eyelet. The eyelet is part of the header trim flap (figu
  • 2055580/4 - EQUIPMENT: Rotating display - fault diagnosis. Customer statement/workshop findings various rotating display operational complaints or noises. Technical background follow the measure section of this tpi that relates to your customer complaint. Meas
  • 2055846/3 - EQUIPMENT: Infotainment screen turns red sporadically. Customer statement/workshop findings: infotainment screen turns red sporadically (figure 1) technical background: refer to measure section of this tpi
  • 2055772/3 - EQUIPMENT: Battery conditioner inoperative. Customer statement / workshop findings: technical background: corrosion on the contact surfaces of the charger socket and charger lead. If the charging socket or charger lead are wet when the charger is
  • 2053170/6 - ENGINE (PWS): Gear shift optimisation procedure - w12 tsi only. Customer statement / workshop findings: customer reporting dissatisfaction with transmission shift quality in various driving conditions prior to starting the instructions within this tpi
  • 2059333/2 - LATCHES/LOCKS/LINKAGES: Unable to open, or delay in opening the drivers or front passenger door from outside using the door handle (keyless). Customer statement / workshop findings: unable to open, or a delay in opening the driver or passenger front door from th
  • 2051526/5 - EQUIPMENT ADAPTIVE/MOBILITY: Rotating screen alignment. Customer statement / workshop findings: the chrome brightware strip on the veneer face fascia panel of the bentley rotating display (brd) may appear to be misaligned with the chrome strips on the passenger and d
  • 2052349/5 - AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE: Front seatbelt - diagnostic trouble codes - B130474 and/or B130574. Customer statement / workshop findings diagnostic trouble codes (dtcs) evident in address: 0015 system name: 15 - airbag control module B130474: left front seat belt tens
  • 2058837/2 - EQUIPMENT ADAPTIVE/MOBILITY: Dtc's C135Df0 and/or C12F000 evident within the steering rack and power steering control unit (j500). Customer statement / workshop findings: dtc's C135Df0 and/or C12F000 evident within the steering rack and power steering control unit (j
  • 2060446/4 - WHEELS: Clicking noise from the front wheels when conducting a static lock to lock steering manoeuvre. Customer statement / workshop findings: clicking noise from the front wheels whilst performing a static lock to lock steering manoeuvre techni
  • 2053428/4 - POWER TRAIN: Vibration noise from the powertrain when park or neutral is selected. Customer statement / workshop findings: vibration/tizzing noise from the powertrain area when the vehicle is in park or neutral, the noise typically disappears in drive
  • 2051511/5 - EQUIPMENT: Mood lighting. Customer statement / workshop findings: mood lighting strip fixed on one colour regardless of which colour scheme is selected or not illuminated at all. Technical background: refer to the measure section of this tpi
  • 2060596/2 - BRAKES (PWS): Transmission dtc - U040100 50273/c461 invalid data received from ecm/pcm a. Customer statement / workshop findings: diagnostic trouble code (dtc) U040100 50273/c461 invalid data received from ecm/pcm "a" stored within the transmission co
  • 2051519/7 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Hvac operation issues/hvac motor defect dtcs logged. Customer statement/workshop findings: hvac operation issue and hvac motor defect (dtcs) evident within address 08 climatronic control unit, the dtcs can be static or sporadic, for exa
  • 2057947/3 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Tpms warning light - dtc U012700 evident. Customer statement / workshop findings customer statement: tyre pressure monitoring system warning light on within the dip technical background: dtc U012700 evident within address 0019 gateway
  • 2058411/2 - EQUIPMENT: Seat belt buckle stop button - missing. Customer statement / workshop findings: seat belt buckle stop button missing technical background: the seat belt buckle stop button should be evident as shown in figure 1
  • 2054599/6 - EXTERIOR LIGHTING: Headlamp operation issues. Customer statement / workshop findings: headlamp operation issues technical background: dtcs evident within the left light control unit (diagnostic address d6) and/or the right light control unit (diagnostic a
  • 2053351/6 - ENGINE AND ENGINE COOLING: Buzzing noise from engine area. Customer statement / workshop findings workshop findings: buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or
  • 2058423/4 - EQUIPMENT: New continental gt/gtc, new flying spur and bentayga speed - low oil pressure warning during early vehicle life customer statement/workshop findings: warning on the driver instrument panel (dip) - oil pressure too low dtcs relating to oi
  • 2049586/7 - EQUIPMENT: Misfiring, w12 tsi - excessive carbon build up cylinder leakage. Customer statement/workshop findings: customer statement: emission control warning signal displayed, engine misfire workshop findings: event entries in engine control unit
  • 2057978/4 - EQUIPMENT: Engine lubricating oil - replenishment. Customer statement / workshop findings: engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services. Technical background: in or
  • 2050334/6 - EQUIPMENT: Ticking noise from engine bay. Customer statement/workshop findings: ticking noise emanating from rear of bank 1 cylinder head technical background: noise from failed vacuum pump
  • 2052394/9 - LATCHES/LOCKS/LINKAGES: New continental gt - new continental gtc and bentayga driver/passenger door power latch creak on close
  • 2060646/1 - LATCHES/LOCKS/LINKAGES: New continental gtc - boot open/close function inoperative. Customer statement / workshop findings boot operational issues for example: the boot does not open or close as expected technical background very important: please ensure all
  • 2059172/4 - EQUIPMENT: New continental gt, gtc and flying spur - suspension warning lamp. Customer statement/workshop findings suspension warning lamp illuminated on driver instrument panel (dip). Bentley dynamic ride system: fault - adapt driving style - se
  • 2055580/3 - EQUIPMENT: Rotating display - fault diagnosis. Customer statement / workshop findings various rotating display operational complaints or noises. Technical background: follow the measure section of this tpi that relates to your customer complaint.
  • 2060446/3 - EQUIPMENT ADAPTIVE/MOBILITY: Clicking noise from the front wheels when conducting a static lock to lock steering manoeuvre. Customer statement / workshop findings: clicking noise from the front wheels whilst performing a static lock to lock steering manoeuvre techni
  • 2060446/2 - EQUIPMENT: Clicking noise from the front wheels when conducting a static lock to lock steering manoeuvre. Customer statement / workshop findings: clicking noise from the front wheels whilst performing a static lock to lock steering manoeuvre techni
  • 2060596/1 - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL: Transmission dtc - U040100 50273/c461 invalid data received from ecm/pcm 'a'. Customer statement / workshop findings: diagnostic trouble code (dtc) U040100 50273/c461 invalid data received from ecm/pcm "a" stored within the transmission
  • 2060823/1 - EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS: Radio: reception complaints. Customer statement / workshop findings: all complaints which are related to radio reception issues technical background: complaints about the radio reception can have many causes. The radio reception strengt
  • 2052394/7 - LATCHES/LOCKS/LINKAGES: New continental gt and new continental gtc - driver/passenger door power latch creak on close. Customer statement / workshop findings: driver or passenger door creak during the power latch close function technical background: applicatio
  • 2060432/1 - ELECTRICAL SYSTEM: New continental gt / gtc - exhaust flap - diagnostic trouble code. Customer statement / workshop findings warning lamp illuminated on driver instrument panel (dip) drive system fault. Contact your bentley dealer displayed on dip one or
  • 2060446/1 - SUSPENSION: Clicking noise from the front wheels when conducting a static lock to lock steering manoeuvre. Customer statement / workshop findings clicking noise from the front wheels whilst performing a static lock to lock steering manoeuvre technic
  • 2054599/5 - EXTERIOR LIGHTING: Headlamp operation issues. Customer statement / workshop findings: headlamp operation issues technical background: dtcs evident within the left light control unit (diagnostic address d6) and/or the right light control unit (diagnostic a
  • 2052785/5 - SERVICE BRAKES, HYDRAULIC: Brake noise identification. Customer statement: noise complaint from the braking system. Workshop findings: the noise can be reproduced and clearly assigned to the braking system. Technical background: brake noises can be attributed t
  • 2053428/3 - POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES: Vibration noise from the powertrain when park or neutral is selected customer statement / workshop findings: vibration/tizzing noise from the powertrain area when the vehicle is in park or neutral, the noise typically disappears in drive
  • 2053351/5 - ENGINE AND ENGINE COOLING: Buzzing noise from engine area customer statement / workshop findings: buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or outside of the vehic
  • 2059068/2 - EQUIPMENT: Transmission communication dtc customer statement/workshop findings: drive system fault active on dip (figure 1) workshop findings: various/numerous transmission control module (tcm) communication dtcs logged technical background: loo
  • 2060079/1 - EQUIPMENT: New continental gt and gtc - rear quarter glass not fully. Customer statement/workshop findings: during window and/or door close operation, the front door drop glass closes and seals (point a) however, the rear quarter glass does not full
  • 2060120/1 - EQUIPMENT ADAPTIVE/MOBILITY: Convertible hood cannot close - temporary repair solution - header trim flap eyelet broken. Customer statement/workshop findings: convertible hood cannot close/latch due to a broken eyelet. The eyelet is part of the header trim flap (figu
  • 2049586/6 - ENGINE (PWS): Misfiring, w12 tsi - excessive carbon build up cylinder leakage. Customer statement/workshop findings: customer statement: emission control warning signal displayed, engine misfire workshop findings: event entries in engine control unit
  • 2060024/1 - EQUIPMENT ADAPTIVE/MOBILITY: Dtcs B1916f0 - B1916f3 - B191604 - back up battery for emergency supply. Customer statement/workshop findings dtcs B19186f0 or B1916f3 or B191604 evident within address 0019 - gateway (data bus diagnostic interface control unit) - j533 t
  • 2060205/1 - EQUIPMENT ADAPTIVE/MOBILITY: Bentayga - engine cooling system - dtc P218100. Customer statement / workshop findings: emission control lamp illuminated on driver instrument panel. The time to reach the correct engine coolant operating temperature has increased. Diagn
  • 2053177/12 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list condition: customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of other investigations on the vehic
  • 2053177/11 - EQUIPMENT: Customer statement / workshop findings customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of other investigations on the vehicle. All vehic
  • 2028808/4 - ENGINE AND ENGINE COOLING: Engine oil. Specific oil type and oil consumption reference. Customer statement / workshop findings: engine oil level requires to:p up between services. Technical background the use of the correct oil for each engine type is critical fo
  • 2057841/2 - STRUCTURE: Windscreen replacement criteria whilst under manufacturers warranty. Customer statement / workshop findings: windscreen cracked/damaged technical background: please refer to the instructions within the measure section of this tpi in the
  • 2056582/3 - STRUCTURE: Interior trim - creak and rattle - noise identification. Customer statement / workshop findings: noise complaint from the interior workshop findings: the noise can be reproduced and clearly assigned to the interior prior to starting the
  • 2053177/10 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list condition: customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of other investigations on the vehic
  • 2059333/1 - LATCHES/LOCKS/LINKAGES: Unable to open, or delay in opening the driver's or front passenger door from outside using the door handle (keyless) condition: unable to open, or a delay in opening the driver or passenger front door from the outside of the vehicle when
  • 2058423/2 - ELECTRICAL SYSTEM: New continental gt / gtc, new flying spur and bentayga speed - low oil pressure customer statement / workshop findings: warning on driver instrument panel (dip) oil pressure too low. Diagnostic trouble codes (dtc) P052400: engine oil pre
  • 2058424/3 - STRUCTURE: New continental gt and new continental gtc - rear quarter glass not fully closing. Customer statement/workshop findings referring to figure 1 - during the window and/or door close operation, the front door drop glass closes and seals (poi
  • 2059068/1 - EQUIPMENT: Transmission communication dtcs (numerous). Customer statement / workshop findings: drive system fault active on dip (figure 1) technical background loose pins within the transmission link loom to mechatronic unit for dual clutch gearbo
  • 2058424/2 - STRUCTURE:BODY:DOOR : New continental gt and new continental gtc - rear quarter glass not fully closing. Customer statement / workshop findings: referring to figure 1 - during the window and/or door close operation, the front door drop glass closes and seals (
  • 2057978/3 - ENGINE AND ENGINE COOLING: Engine lubricating oil - replenishment. Customer statement / workshop findings: engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services. Technical background: in or
  • 2058862/1 - ELECTRICAL SYSTEM: New continental gt & gtc - check engine lamp - fuel pressure regulation customer statement / workshop findings check engine lamp illuminated on driver instrument panel (dip) one or more of the following diagnostic trouble codes (dtcs) st
  • 2058837/1 - ELECTRICAL SYSTEM: Dtcs C135Df0 and/or C12F000 evident within the steering rack and power steering control unit (j500) customer statement / workshop findings dtcs C135Df0 and/or C12F000 evident within the steering rack and power steering control unit (j500)
  • 2058340/1 - ELECTRICAL SYSTEM: New continental gt/gtc - additional cooling pump - diagnostic trouble code customer statement / workshop findings malfunction indicator lamp (mil) illuminated on the driver instrument panel (dip). Fault code P26F500: coolant pump c contr
  • 2052634/6 - STRUCTURE: New continental gt - window drop glass concerns customer statement / workshop findings: window drop glass concerns. Technical background: retailer to identify the reported concern, once identified please carry out the instructions withi
  • 2057962/2 - ELECTRICAL SYSTEM: Dtc's B1916f0 - B1916f3 - B191604 - back up battery for emergency supply customer statement / workshop findings: dtcs B19186f0 or B1916f3 or B191604 evident within address 0019 - gateway (data bus diagnostic interface control unit) - j533
  • 2055254/2 - ELECTRICAL SYSTEM: Top view/rear view camera - guidelines not visible condition: guidelines not showing on display screen when reverse gear selected technical background: due to legal requirements, changes have been made to the visibility of guidelines in
  • 2058176/1 - EQUIPMENT ADAPTIVE/MOBILITY: Sun visor mirror cracked customer statement / workshop findings: driver or passenger sun visor mirror cracked/broken technical background: refer to measure section of this tpi measure: a clash can occur with the sun visor and the fron
  • 2058194/1 - STRUCTURE: Door mirror mounting foot cracked customer statement / workshop findings door mirror mounting foot is cracked technical background in the event the door mirror mounting is cracked, the mounting must be replaced as per the current repair
  • 2058173/1 - ELECTRICAL SYSTEM: Electrical switch replacement guidelines customer statement / workshop findings: electrical switch suspected as defective this tpi is not applicable to suspected faulty control units or any component related to the passive restraint syst
  • 2058424/1 - STRUCTURE: New continental gt and new continental gtc - rear quarter glass not fully closing customer statement / workshop findings: referring to figure 1 - during the window and/or door close operation, the front door drop glass closes and seals (p
  • 2058411/1 - SEAT BELTS: Customer statement / workshop findings: seat belt buckle stop button missing technical background: the seat belt buckle stop button should be evident as shown in figure 1 measure: 1) replace the affected seatbelt assembly refer to rep
  • 2058423/1 - ELECTRICAL SYSTEM: Customer statement / workshop findings: warning on driver instrument panel (dip) oil pressure too low. Diagnostic trouble code (dtc) P052400: engine oil pressure too low stored in the master engine control unit (ecu). Technical backgroun
  • 2057947/2 - WHEELS: Condition customer statement: tyre pressure monitoring system warning light on within the dip technical background: dtc U012700 evident within address 0019 gateway service: 1) replace the tyre pressure control module and bracket (figu
  • 2050542/4 - EXTERIOR LIGHTING: Customer statement: 1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp from the inside with minor drips. 2. Water is in the headlight (illustration 2a) / front fog lamp (illustration 2
  • 2056407/2 - SUSPENSION: Condition: customer statement: noise complaint from the suspension and/or steering workshop findings: the noise can be reproduced and clearly assigned to the suspension system from either of the axles and/or the noise can be reproduce
  • 2055580/2 - ELECTRICAL SYSTEM: Condition: various rotating display operational complaints or noises. Technical background: follow the measure section of this tpi that relates to your customer complaint. Service: follow the below instructions that relates to your cus
  • 2051187/5 - ELECTRICAL SYSTEM: Condition: poor engine running, reduced power, engine warning lamp illuminated. Technical background: technical product information (tpi) to assist retailers when diagnosing poor engine running or misfires. Service: the following tpi s
  • 2051511/4 - ELECTRICAL SYSTEM: Condition: mood lighting strip fixed on one colour regardless of which colour scheme is selected or not illuminated at all technical background: refer to the measure section of this tpi service: 1) check the integrity of the applicable
  • 2056582/2 - STRUCTURE: Condition: customer statement: noise complaint from the interior workshop findings: the noise can be reproduced and clearly assigned to the interior prior to starting the instructions within this tpi, the retailer must check and confir
  • 2054599/4 - EXTERIOR LIGHTING: Condition: headlamp operation issues technical background: dtcs evident within the left light control unit (diagnostic address d6) and/or the right light control unit (diagnostic address d7) there are numerous static and intermittent dt
  • 2055846/2 - ELECTRICAL SYSTEM: Condition: infotainment screen turns red sporadically (figure 1). Technical background: refer to measure section of this tpi. Service: reset the infotainment system as follows: press and hold the volume rotary switch (figure 2) for 10
  • 2051519/5 - VISIBILITY: Condition: hvac operation issue and hvac motor defect (dtcs) evident within address 08 climatronic control unit, the dtcs can be static or sporadic, for example; B108D09: right temperature flap positioning motor - component defect techn
  • 2052349/4 - SEAT BELTS: Condition: diagnostic trouble codes (dtcs) evident in address: 0015 system name: 15 - airbag control module B130474: left front seat belt tensioner control module actuator deviated B130574: right front seat belt tensioner control module
  • 2052785/4 - SERVICE BRAKES, HYDRAULIC: Condition: customer statement: noise complaint from the braking system. Workshop findings: the noise can be reproduced and clearly assigned to the braking system. Technical background brake noises can be attributed to many causes. Eig
  • 2055772/2 - ELECTRICAL SYSTEM: Condition: battery conditioner inoperative. Technical background: corrosion on the contact surfaces of the charger socket and charger lead. If the charging socket or charger lead are wet when the charger is connected this can cause corr
  • 2053177/6 - ELECTRICAL SYSTEM: Condition: customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of other investigations on the vehicle. Technical background: the attached d
  • 2056105/2 - ELECTRICAL SYSTEM: Condition: emergency call function test required at pdi technical background: the instruction to test the emergency call function at pdi will be integrated within the pdi procedure all emergency call function operating instructions can
  • 2056320/3 - LATCHES/LOCKS/LINKAGES: Technical background: on all affected vehicles the valet key was missed from the build specification in production. Remedy: on all affected vehicles a valet key is required to be coded to the vehicle. Additionally an svm action also requir
  • 2053492/5 - ELECTRICAL SYSTEM: Condition: the front and/or rear suspension appears to have dropped. Technical background: the list of bentley vehicles below are fitted with air springs as part of the suspension system. Should air leak from the air springs, this will c
  • 2051562/5 - ELECTRICAL SYSTEM: Condition: 12 volt battery test instruction technical background: for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be raised prior to battery replacement, refer to the instructions within the
  • 2057965/1 - EQUIPMENT: Customer statement / workshop findings: condensation evident within the cabin technical background: should condensation be evident within the cabin area check and confirm there are no operating issues/dtcs relating to the hvac system. S
  • 2057947/1 - TIRES: Customer statement / workshop findings: customer statement: tyre pressure monitoring system warning light on within the dip technical background: dtc U012700 evident within address 0019 gateway measure: 1) replace the tyre pressure co
  • 2057962/1 - ELECTRICAL SYSTEM: Customer statement / workshop findings: dtcs B19186f0 or B1916f3 or B191604 evident within address 0019 - gateway (data bus diagnostic interface control unit) - j533 technical background: in the event any of the afore mentioned dtcs are
  • 2057841/1 - VISIBILITY: Customer statement / workshop findings: windscreen cracked/damaged technical background: please refer to the instructions within the measure section of this tpi in the event that a windscreen is cracked/damaged note: the instructions mu
  • 2053177/5 - EQUIPMENT: Customer statement / workshop findings: customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of other investigations on the vehicle. Technica
  • 2052431/3 - EQUIPMENT: Customer statement / workshop findings: rattle / buzzing noise from control unit for head-up display - dashboard upper trim panel. Technical background: several known conditions may cause rattle / buzzing noise from dashboard upper trim
  • 2055589/2 - EXTERIOR LIGHTING: Customer statement / workshop findings: ÿ¢ÿ¿ÿ¢ left and/or right outer daytime running light/s not working (figure 1). Technical background: a software error in the headlight control modules can lead to malfunctions with the front
  • 2056276/1 - ELECTRICAL SYSTEM: Customer statement / workshop findings: the beosonic sound settings are lost when the ignition is turned off. Technical background: incorrect software in the sound system control module.
  • 2055825/1 - ELECTRICAL SYSTEM: Air supply unit exhaust noise from right hand rear - with engine running. The noise described is from the air supply unit exhaust the noise is mainly noticeable from outside of the vehicle, particularly on cold start it can also be heard
  • 2054635/4 - SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM: Fluid leak from front air spring.The fluid shown in figures 1 and 2 is assembly fluid residue. The fluid is applied to various internal components of the air spring during manufacture. 1) take a photograph of the applicable air spring in wh
  • 2052394/5 - LATCHES/LOCKS/LINKAGES: New continental gt and new continental gtc - driver/passenger door power latch creak on close. Application of grease to both ends of the power latch bowden cable is required as per the instructions within the measure section of this tpi.
  • 2051519/4 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Hvac operation issues/hvac motor defect dtc's logged. The servomotor can become jammed causing hvac operation issues.
  • 2055846-1 - EQUIPMENT ADAPTIVE/MOBILITY: Infotainment screen turns red sporadically
  • 2055772-1 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Battery conditioner inoperative
  • 2055644-1 - EQUIPMENT ADAPTIVE/MOBILITY: Abnormal sound issues from front shaker speaker/s
  • 2055589-1 - LIGHTING (PWS): Daytime running light/s not working - warning message within the dip
  • 2055580-1 - EQUIPMENT: Rotating display - fault diagnosis
  • 2054635-3 - SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM: Fluid leak from front air spring
  • 2054599-3 - EXTERIOR LIGHTING:HEADLIGHTS: Headlamp operation issues
  • 2054229-3 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA : Reverse camera image - blurred
  • 2053914-3 - BRAKES (PWS): 1.5 khz front brake squeal when reversing
  • 2052394-4 - STRUCTURE:BODY:DOOR : New continental gt and new continental gtc - driver/passenger door power latch creak on close
  • 2052349-3 - SEAT BELTS:PRETENSIONER: New continental gt and new continental gtc- front seatbelt - diagnostic trouble codes - B130474 and/or B130574
  • 2051978-3 - SUSPENSION: Steering wheel vibration or steering wheel out of alignment
  • 2053429-3 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Emission control system lamp illuminated - dtc P044100 evident
  • 2055036.1 - EQUIPMENT: My bentley - connected services
  • 2053492.4 - SUSPENSION: Air spring fault finding
  • 2053492.3 - SUSPENSION: Air spring fault finding
  • 2053351.4 - ENGINE (PWS): Buzzing noise from engine area
  • 2051893.3 - ENGINE AND ENGINE COOLING: Engine coolant - overheat condition
  • 2051893.2 - ENGINE AND ENGINE COOLING: Engine coolant - overheat condition
  • 2050334.5 - ENGINE (PWS): Ticking noise from engine bay
  • 2049586.4 - ENGINE (PWS): Misfiring, w12 tsi - excessive carbon build up cylinder leakage
NHTSA decoded information from VIN

138 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.

Variable Value
Additional Error TextIn the Possible values section, the Numeric value before the : indicates the position in error and the values after the : indicate the possible values that are allowed in this position. Unused position(s): 6;
Body ClassCoupe
Doors2
Drive TypeAWD/All-Wheel Drive
Engine ConfigurationW Shaped
Engine Cylinders12
EngineHP625
EngineKW466.0625
Engine ModelEU4 Non-OBD
Error Code4,14
Error Text4 - VIN corrected, error in one position only (indicated by ! in Suggested VIN), multiple matches found; 14 - Unable to provide information for some of the characters in the VIN, based on the manufacturer submission.
Fuel Type PrimaryGasoline
MakeBENTLEY
MakeID583
ManufacturerBENTLEY MOTORS LIMITED
Manufacturer Id13983
ModelContinental
ModelID9787
Model Year2019
NCSA Body Type2-door sedan,hardtop,coupe
NCSA MakeOther Import
NCSA ModelRolls Royce/Bentley
NoteDestination: North America and Gulf Regions only
Plant CityCREWE
Plant CountryENGLAND
Plant StateUNITED KINGDOM
Possible Values(6:234579)
SuggestedVINSCBCA!ZG7KC071443
TPMSDirect
Transmission Speeds8
Transmission StyleAutomatic
VINSCBCA1ZG7KC071443
Vehicle TypePASSENGER CAR
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
SCBCA1ZG7KC0714432019ContinentalCREWE UNITED KINGDOM, ENGLAND

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