2062184/8

Technical product information
Electronic Parking Brake (EPB) functionality issues
Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import
Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08
Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK
(6E01),United States E05 Bentley USA and rest America (6E05)
Bentley
Topic
Market
area
Brand
Transaction
No.
Level
Status
Release
date
2062184/8
EH
Released for publishing
03-Oct-2023
Event memory entries
Diagnostic address
0003 - Brake Electronics
0003 - Brake Electronics
0003 - Brake Electronics
0003 - Brake Electronics
0003 - Brake Electronics
0003 - Brake Electronics
Event memory entry
Fault type Fault status
C10BCF1: Left parking brake motor Upper travel limit exceeded
static
C10BDF1: Right parking brake motor Upper travel limit exceeded
static
C124654: Electromechanical parking brake no basic setting
static
C10BCF9: Left parking brake motor Insufficient clearance
static
C12E2F6: Right parking brake motor Insufficient clearance
static
C10E1F2: Parking brake motors Positions not plausible
static
New customer code
Object of complaint
running gear -> brakes, brake control -> electronic parking brake (EPB)
information, navigation, communication, entertainment -> symbolic warning indicators -> parking
brake warning indicator
Vehicle data
New Continental GT/GTC and New Flying Spur
Sales types
Type MY
Brand Designation Engine code Gearbox code Final drive code
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S4*
3S4*
3S4*
3S4*
3S4*
3S4*
ZG2*
ZG2*
ZG2*
ZG2*
ZG2*
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
2018
2019
2020
2021
2022
2023
2024
2019
2020
2021
2022
2023
2024
2020
2021
2022
2023
2024
Documents
Document name
master.xml
INTERNAL
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Complaint type
Position
functionality -> without function /
defect
functionality -> activates
INTERNAL
Technical product information
Electronic Parking Brake (EPB) functionality issues
Transaction No.: 2062184/8
Release date: 03-Oct-2023
Customer statement / workshop findings
The following issues could be evident during PDI or found whilst in service
•
Electronic Parking Brake (EPB) found not operating to specification
•
EPB may not hold the car effectively
•
Parking brake components showing signs of wear
•
Parking brake warning light may also be evident within the DIP (See example shown in Figure 1)
Figure 1
NOTE: One or a combination of the following DTC’s may also be evident
DTC
Description
C10E1F2
Parking brake motors Positions not plausible
C10BCF1
Left parking brake motor Upper travel limit exceeded
C10BDF1
Right parking brake motor Upper travel limit exceeded
C124654
Electromechanical parking brake no basic setting
C10BCF9
Left parking brake motor Insufficient clearance
C12E2F6
Right parking brake motor Insufficient clearance
VERY IMPORTANT: In the event that one or both of the following DTC’s are evident the operative should refer to TPI
2064519/•
C12E2F2: Right parking brake motor Engine speed implausible
And/or
•
C10BCF6: Left parking brake motor Engine speed implausible
Technical background
The issues described can be evident due to the car being driven in Transport mode with the EPB applied during the Transit process
Or
INTERNAL
In some cases similar symptoms may be seen whilst in service
Revision history
2062184/5
•
Request for the operative to attach photographs of the EPB actuators in all cases
•
Questions added within the Measure section requesting customer feedback relating to specific details in which the issue was evident
2062184/6
•
Additional DTC’s and instructions added (depending on which DTC’s are evident)
Production change
-
Measure
1) Carry out a full inspection of the (Electronic Parking Brake EPB) system including the following components:
•
Right and left hand (EPB) Actuators
•
Right and left hand rear brake shoes (EPB) - See example shown in Figure 2
Figure 2
INTERNAL
•
Right and left hand rear brake discs - See example shown in Figure 3
Figure 3
IMPORTANT NOTE: Please attach the following to a new or existing DISS query
•
Photographs/videos of the (EPB) actuator(s) must be attached to the DISS query in all cases
Request: Please also include any customer feedback regarding when the issue occurs as follows:
•
During an ‘Auto hold’ event
•
During start up/initial pull away
•
Whilst driving
•
On application of the parking brake
•
On release of the parking brake
•
How does the customer use the (Electronic Parking brake) EPB? For example:
- Is the vehicle parked without applying the EPB being applied ( ‘P’ gear selection only)
•
Other (please specify on the new or existing DISS query)
Comments
Please also ensure the following information is requested and/or discussed with the customer
•
Has the customer ever utilised the emergency stop function of the EPB switch?
•
Are there any noticeable noises or driveability issues which could indicate the EPB has been sticking on?
•
Has there been any occasions where the EPB has not disengaged as expected / binding / sticking?
INTERNAL
•
Other (please specify on the new or existing DISS query)
Comments
No further work should be conducted unless authorisation is received from Product Support via the open DISS query
Warranty accounting instructions
VERY IMPORTANT: Any Damaged parts that are replaced during PDI (including discs if deemed necessary) MUST BE
assigned to Transit damage
Retailers MUST ensure that any parts and labour claims are made against Transit damage within 72 hours of receiving the
vehicle
Warranty type
110 or 910
Damage Service Number
46 23
Damage Code
00 35
Time to remove and refit both rear wheels
Labour Operation Code 44 05 20 00
Time
10 TU
Time to remove and refit both (EPB) actuators
Labour Operation Code 46 85 20 50
Time
20 TU
Time to remove and refit both rear brake discs
Labour Operation Code 46 53 20 50
Time
140 TU
Time to remove and refit both rear brake shoes
Labour Operation Code 46 23 20 50
Time
20 TU
Parts information
Refer to the ETKA parts catalogue
INTERNAL