2061537/7

Service Bulletin Details

Public Details for: 2061537/7

Infotainment home screen - loading messages visible on start up in multiple tiles. Customer statement / workshop findings upon start-up of the home screen, loading messages can be seen in some or all of the tiles. Measure: a delay when


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Technical product information
Infotainment home screen - Loading messages visible on start up in multiple tiles
Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import
Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08
Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK
(6E01),United States E05 Bentley USA and rest America (6E05)
Bentley
Topic
Market
area
Brand
Transaction
2061537/7
No.
Level
EH
Status
Approval
Release
date
New customer code
Object of complaint
information, navigation, communication, entertainment -> radio, navigation, MMI, hard drive device functions
information, navigation, communication, entertainment -> instrument cluster, displays, display panels
Vehicle data
New Continental GT - GTC and New Flying Spur
Sales types
Type
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S4*
3S4*
3S4*
3S4*
3S4*
3S4*
ZG2*
ZG2*
ZG2*
ZG2*
ZG2*
MY
2018
2019
2020
2021
2022
2023
2024
2019
2020
2021
2022
2023
2024
2020
2021
2022
2023
2024
Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
Documents
name
INTERNAL
Complaint type Position
functionality
functionality
Customer statement / workshop findings
Upon start-up of the “Home” screen, loading messages can be seen in some or all of the tiles (Figure 1)
Figure 1
Technical background
Revision history 2061537/7
The original questionnaire has now been removed from the TPI, as further feedback is no longer required
Production change
Not applicable
Measure
A delay when loading tiles is normal, this is due to the amount of external data that is required to load each individual tile, including multiple
pages of external data that can be associated with each individual tile.
Some tiles will naturally take longer to load than others. For example, APPS, NAVIGATION and MEDIA are likely to have a greater delay in
loading than other tiles this is due to the amount of external data required to display the relevant information.
TIP: If required, the delay can be reduced by only selecting tiles that do not communicate with external data sources, for example CAR or
CLIMATE functions
NOTICE
INTERNAL


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