2056105.4

Technical product information
Topic
Market area
Brand
Transaction No.
Level
Status
Release date
Emergency call function test at PDI
United States E05 Bentley USA and rest America (6E05)
Bentley
2056105/4
EH
Released for publishing
02-Nov-2022
New customer code
Object of complaint
Complaint type Position
vehicle service -> service, maintenance
functionality
information, navigation, communication, entertainment -> radio, navigation, MMI, hard drive device functions functionality
driver assist systems, convenience features -> emergency assist
functionality
Vehicle data
New Continental GT/C and New Flying Spur
Sales types
Type
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S4*
3S4*
3S4*
3S4*
3S4*
ZG2*
ZG2*
ZG2*
ZG2*
MY
2018
2019
2020
2021
2022
2023
2019
2020
2021
2022
2023
2020
2021
2022
2023
Brand Designation Engine code
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
Documents
Document name
master.xml
INTERNAL
Gearbox code
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
Final drive code
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
Technical product information
Emergency call function test at PDI
Transaction No.: 2056105/4
Release date: 02-Nov-2022
Customer statement / workshop findings
Emergency call function test required at PDI
Technical background
The instruction to test the Emergency call function at PDI will be integrated within the PDI procedure
All Emergency call function operating instructions can be found within the Owners handbook (Making an Emergency call)
Production change
Not applicable
Measure
Prior to starting the instructions within this section, the operative must ensure the following modes are de-activated
•
Loading mode
•
Transport mode
•
Flight mode – Deactivation must be done through control unit - Emergency call module and communication unit - J949 Flight mode
deactivation (address 75) and (J533) Gateway (address 19)
1) Change the Infotainment language to the desired language of the customer NOTE: Should the Infotainment system not be set to the desired
language of the customer this MUST be changed before commencing any further
2) Carry out an Emergency call function test to check/confirm if the call is successful/answered, the operative must also check/confirm the
Infotainment system is displaying the information as shown in Figure 1
NOTE: The coordinates within Figure 1 are shown as an example only
Figure 1
3) If the call is successful/answered but the Infotainment display is blank as (Figure 2) Re-test the Emergency call function a second time
INTERNAL
Figure 2
Should the emergency call system be operational after the first or second attempt (call successful/answered) and the Infotainment system is
displaying as shown in Figure 1 - No further action is required
IMPORTANT NOTE: If the Infotainment display remains blank after the second test
Or
If the call is unanswered, raise a DISS query and await feedback from Product support before carrying out any further work
INTERNAL