2058423.10
Service Bulletin Details
Public Details for: 2058423.10
New continental gt/gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life - w12 only customer statement: -warning on the driver instrument panel (dip) - oil pressure too low dtcs relating to oil pressure m
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Models from 2024
2024 BENTLEY BENTAYGA |
2024 BENTLEY CONTINENTAL GT |
2024 BENTLEY CONTINENTAL GT SPEED |
2024 BENTLEY CONTINENTAL GTC |
2024 BENTLEY FLYING SPUR |
Models from 2023
2023 BENTLEY BENTAYGA |
2023 BENTLEY CONTINENTAL GT |
2023 BENTLEY CONTINENTAL GT SPEED |
2023 BENTLEY CONTINENTAL GTC |
2023 BENTLEY FLYING SPUR |
Models from 2022
2022 BENTLEY BENTAYGA |
2022 BENTLEY CONTINENTAL GT |
2022 BENTLEY CONTINENTAL GT SPEED |
2022 BENTLEY CONTINENTAL GTC |
Models from 2021
2021 BENTLEY BENTAYGA |
2021 BENTLEY CONTINENTAL GT |
2021 BENTLEY CONTINENTAL GT SPEED |
2021 BENTLEY CONTINENTAL GTC |
Technical product information Topic Market area Brand Transaction No. Level Status Release date New Continental GT/GTC, New Flying Spur and Bentayga - Low Oil Pressure Warning During Early Vehicle Life - W12 only Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05) Bentley 2058423/10 EH Released for publishing 03-Oct-2023 New customer code Object of complaint information, navigation, communication, entertainment -> symbolic warning indicators -> oil pressure loss warning Complaint type functionality -> activates New workshop code Object of complaint Complaint type Position vehicle service -> IT systems -> SVM (software version management) control units, services -> error message Vehicle data New Continental GT and New Continental GTC Sales types Type MY Brand Designation Engine code Gearbox code Final drive code 3S31BB 3S31BB 3S31BB 3S31BB 3S31BB 3S31BB 3S31BB 3S31EB 3S31EB 3S31EB 3S31EB 3S41BB 3S41BB 3S41BB 3S41BB 3S41BB 3S41BB 3S41EB 3S41EB 3S41EB 3S41EB 2018 2019 2020 2021 2022 2023 2024 2021 2022 2023 2024 2019 2020 2021 2022 2023 2024 2021 2022 2023 2024 E E E E E E E E E E E E E E E E E E E E E INTERNAL * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Position Bentayga Series Sales types Type 4V14A9 4V14A9 4V14A9 4V14A9 4V14A9 4V14A9 4V14A9 4V14A9 4V14G9 4V14G9 4V14G9 4V14G9 4V14G9 MY 2017 2018 2019 2020 2021 2022 2023 2024 2020 2021 2022 2023 2024 Brand Designation Engine code Gearbox code Final drive code E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * New Flying Spur Sales types Type MY Brand Designation Engine code Gearbox code Final drive code ZG21BB ZG21BB ZG21BB ZG21BB ZG21BB ZG21BB ZG21BB ZG21BB ZG26BB ZG26BB 2017 2018 2019 2020 2021 2022 2023 2024 2023 2024 E E E E E E E E E E Documents Document name master.xml INTERNAL * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Technical product information Transaction No.: 2058423/10 New Continental GT/GTC, New Flying Spur and Bentayga - Low Oil Pressure Warning During Early Vehicle Life Release date: 03-Oct-2023 W12 only Customer statement / workshop findings Warning on the Driver Instrument Panel (DIP) - Oil pressure too low DTC’s relating to oil pressure may also be stored within the Master ECU. Diagnostic Trouble Codes (DTC) “P052400: Engine Oil Pressure Too Low” and/or “P15AA00: Engine oil pressure - Lower limit not reached stored in the Master Engine Control Unit (ECU) Technical background CAUTION: DO NOT CONTINUE WITH THIS DOCUMENT IF THE ENGINE EXHIBITS ANY ABNORMAL MECHANICAL NOISE OR HAS AN ENGINE LUBRICATING OIL LEAK – SEEK FURTHER ADVICE THROUGH A NEW OR EXISTING DISS QUERY Production change All Vehicles post the following VIN’s are to specification • Bentayga - SJAAN1ZV3MC034918 • New Continental GT - SCBCW13S0NC085610 • New Continental GTC - SCBDA33S9MC086073 • New Flying Spur - SCBBB6ZG6MC086055 NOTE: Should the issue/s described within this TPI be evident and the vehicle is post the advised VIN cut off please raise a DISS query and await feedback before conducting and further work Measure VERY IMPORTANT: Prior to conducting the onward instructions, the following symptoms MUST be evident • Warning on Driver Instrument Panel (DIP) “Oil pressure too low” And/or • Diagnostic Trouble Codes (DTC) “P052400: Engine Oil Pressure Too Low” and/or “P15AA00: Engine oil pressure - Lower limit not reached” stored in the Master Engine Control Unit (ECU) Should any of the afore mentioned not be evident and the symptoms cannot be reproduced – No further action should be taken unless the issue can be reproduced or demonstrated by the customer In the event the symptom/s are evident please conduct the onward Diagnosis Instructions Diagnosis Instructions With a confirmed Customer complaint of low oil pressure warning displayed on the DIP and Diagnostic Trouble Codes “ P052400: Engine Oil Pressure Too Low” and/or “P15AA00: Engine oil pressure - Lower limit not reached” stored in the Master ECU - Raise a full technical DISS query and proceed with this document, ensuring a detailed customer description regarding the issue is added or included to new or the existing DISS query Step 1 Is this a repeat visit for the same low oil pressure concern? Yes – Continue to Step 2 No – Follow ALL remaining instructions to completion • Using the Bentley approved diagnostic tool take a vehicle Diagnostic log and attach to the DISS query. • Read and record Measured Values IDE02756 and IDE02757 as follows: NOTE: - Measured Values IDE02756 – “Number of manual engine starts” and IDE02757 – “Number of automatic engine starts” are currently only available for Continental and Flying Spur series vehicles, DO NOT attempt to record Measured Values for Bentayga. INTERNAL Using the Bentley approved diagnostic tool. • • Select “Start Diagnosis” and follow the on screen prompts. Select “Control units” and then “Engine Control Module 1 (01 – Engine Control Module 1)” – Figure 1. Figure 1 • “Right click” on “Engine Control Module 1 (01 – Engine Control Module 1)” and select “Guided functions” – Figure 2. Figure 2. • Select “Read measured values” and then “Execute” – Figure 3. Figure 3 • Select “IDE02756” and “IDE02757” and then “OK” – Figure 4. INTERNAL Figure 4 • Note the values of “IDE02756” and “IDE02757” and add this information to the DISS query, select “OK” – Figure 5. Figure 5 • Select “Done/Continue” and then exit the application – Figure 6. Figure 6. • Check and confirm the engine lubricating oil level is correct, refer to Repair Group 17 Engine Lubrication / 6.0L W12 TSI / Engine oil – To check – add result to the DISS query. • Measure the actual engine lubricating oil pressure, refer to Repair Group 17 Engine Lubrication / 6.0L W12 TSI / Engine oil pressure – To check - add result to the DISS query. INTERNAL Oil pressure values are: Engine Speed 600 rpm (idle) Minimum Oil Pressure (bar) 1.3 Permissible Tolerance (bar) +/- 0.3 2000 rpm 1.6 +/- 0.3 Note: Always refer to the Electronic Workshop Manual (Elsa-Pro) for current minimum oil pressure values. Is the oil pressure low? Yes – Proceed to Step 2 No – Conduct a road test, as follows: • The road test should be a minimum of 30km (18.6 miles) • Drive the vehicle until normal Engine coolant operating temperature is achieved of 90oC • The following procedure will cycle the engine lubricating oil pump from low duty to high duty:- • Observing local highway rules and regulations, find a safe and suitable location to conduct the following:- • Place the transmission selector lever into Manual gear mode “M”, proceed to drive the vehicle, use the steering wheel gear selector paddles to select gears, when in second gear gently accelerate from 1500rpm to 4500rpm holding second gear, repeat this procedure fifteen times. • Using transmission Drive mode “D” and sport mode, observe local highway rules and regulations, accelerate from standstill whilst depressing the accelerator pedal a maximum 25 to 50% of travel - repeat five times. Do not use 100% accelerator pedal input during this test. Caution: For New Continental Series vehicles • If Sport mode is selected on the drive dynamics control, the Electronic Stability Control (ESC) is switched off, if the driver has selected manual gear mode “M” the transmission will not automatically up shift to the next gear. Has the issue cleared? Yes – No further action is required. No – Proceed to Step 2 Step 2 Refer to Repair Group 17 Engine Lubrication / 6.0L W12 TSI / Engine oil and filter – To renew. • The engine lubricating oil should be drained through a fine gauze filter, once fully drained check the engine oil filter and fine gauze filter for contaminants or particles IMPORTANT – Regardless of findings place the engine oil filter and gauze filter into a clean sealed container and retain for possible analysis IMPORTANT: Take clear photos of any contaminants or particles found • Remove the Valve for Oil Pressure Control N428 (Refer to Figure 7 for fitting location) - When the valve has been removed carefully examine it and the associated location on the engine for any signs of internal contamination, debris or damage. INTERNAL Figure 7 • • Should NO contamination, debris or damage be found – Refit N428 Replace engine lubrication oil and filter - Refer to Repair Group 17 Engine Lubrication / 6.0L W12 TSI / Engine oil and filter – To renew. Was debris found in the Engine oil – Oil filter or Oil pressure control valve? Yes - Seek further advice via the DISS query. No – Carry out a road test as follows: • The road test should be a minimum of 30km (18.6 miles) • Drive the vehicle until normal Engine coolant operating temperature is achieved of 90oC. • The following procedure will cycle the engine lubricating oil pump from low duty to high duty:- • Observing local highway rules and regulations, find a safe and suitable location to conduct the following:- • Place the transmission selector lever into Manual gear mode “M”, proceed to drive the vehicle, use the steering wheel gear selector paddles to select gears, when in second gear gently accelerate from 1500rpm to 4500rpm holding second gear, repeat this procedure fifteen times. • Using transmission Drive mode “D” and sport mode, observe local highway rules and regulations, accelerate from standstill whilst depressing the accelerator pedal a maximum 25 to 50% of travel - repeat five times. Do not use 100% accelerator pedal input during this test. Caution: For Continental Series vehicles If Sport mode is selected on the drive dynamics control, the Electronic Stability Control (ESC) is switched off, if the driver has selected manual gear mode “M” the transmission will not automatically up shift to the next gear. Is the Low oil pressure warning resolved? Yes – No further action required. No - Seek further advice via the DISS query. Warranty accounting instructions Warranty Type 110 or 910 Damage Service Number 1719 Damage Code 0010 Labour Operation Codes - See table If required - Claim for calibrating Driver Assist Systems - use the Workshop Manual procedure and labour codes in Elsa/Saga INTERNAL Description Labour Operation Code Time ODIS Diagnostic log 01 50 00 00 Time taken from ODIS log ODIS Measured values - to read 01 50 00 00 Time taken from ODIS log Engine Oil level check 12-cylinder, Petrol engine - Dipstick 17 01 01 01 10TU Engine Oil level check – Infotainment touch screen 17 01 01 02 10TU Oil pressure check Placing front end module into service position 17 03 01 50 50 38 09 00 10 TU 550TU New Continental GT New Continental GTC New Flying Spur Engine Oil and oil filter change Includes - Strut remove + reinstall 17 01 17 00 140TU Bentayga Engine Oil and oil filter change Includes – Noise damping remove and reinstall 17 01 17 00 90 TU Road test 01 21 00 00 (50 TU) 17 26 19 00 (100 TU – New GT/GTC and New Flying Spur) (70 TU – Bentayga) Oil control valve N428 - To remove and refit Parts information Refer to the Electronic Part Catalogue (ETKA) INTERNAL