2021 Bentley BentaygaBentley Bentayga 2021

Vehicle Details: Recalls, Fuel Economy, Emissions, Investigations, Decoded VIN Details, Service Bulletins

Bentley Logo

Below you will find all available information on the 2021 Bentley Bentayga Hybrid SUV AWD, manufacturered by Bentley Motors Limited.
The vehicle is described as a All-Wheel Drive Standard Sport Utility Vehicle 4WD Large utility (ANSI D16.1 Utility Vehicle Categories and "Full Size" and "Large").

ManufacturerKnown WMI(s)Fuel Type
BentleySJA Premium And Electricity
City MPGHighway MPGCO2 emissions
12 - 17 MPG18 - 24 MPG256 - 616 g/mile
Hybrid City MPGHybrid Highway MPGHybrid Charge Time
44 MPG49 MPG3 Hours
2021 Bentley Bentayga
Bentley VIN Decoder

Use the box here to look up VINs from Bentley as well as other manufacturers

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Sub-models: - Bentayga V8 - Bentayga Speed - Bentayga Hybrid -

Frequently Asked Questions
  • What is the charge time of a 2021 Bentley Bentayga?
     - The 2021 Bentley Bentayga has a full charge time of 3 hours at 240V.
  • What is the fuse box diagram for the 2021 Bentley Bentayga?
     - Fuse box diagrams for the 2021 Bentley Bentayga can be found here
  • What is the annual fuel cost for the 2021 Bentley Bentayga?
     - EPA estimated annual fuel cost for the 2021 Bentley Bentayga is $3500.
  • Where is the 2021 Bentley Bentayga produced?
     - The 2021 Bentley Bentayga is produced in Crewe Cheshire, England.
  • Are there recalls for the 2021 Bentley Bentayga?
     - There are 13 recall(s) for the 2021 Bentley Bentayga, additional information is below.
  • Does the 2021 Bentley Bentayga work with Apple Carplay?
     - The Bentayga does support Apple Carplay.
  • What is the GVWR of a 2021 Bentley Bentayga?
     - The 2021 Bentley Bentayga has a GVWR of Class 2F: 7,001 - 8,000 lb (3,175 - 3,629 kg) lbs.
  • How much horsepower does the 2021 Bentley Bentayga have?
     - The 2021 Bentley Bentayga has 550 horsepower.
  • How much does the 2021 Bentley Bentayga weigh?
     - The 2021 Bentley Bentayga is listed to weigh 5549 - 5844 lbs.
Available Engine & Drive Classes
  • 3L 6 cylinder 8-speed automatic with select shift
  • 4L 8 cylinder 8-speed automatic with select shift
  • 6L 12 cylinder 8-speed automatic with select shift
NHTSA Mandated Recalls

  • Recall 244786 [USA]: A fuel leak in the presence of an ignition source increases the risk of a fire.

  • Recall 238929 [USA]: A rearview camera screen that displays a blank image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

  • Recall 189162 [USA]: An unlocked seat rail could move in the event of a crash, increasing the risk of injury to occupants.

  • Recall 189387 [USA]: The incorrect information may change how occupants position themselves in relation to the air bags, increasing the risk of injury in the event of a crash.

  • Recall 183592 [USA]: A malfunctioning esc system can cause a loss of vehicle control, increasing the risk of a crash.

  • Recall 205328 [USA]: An unsecured child restraint system can increase the risk of injury during a crash.

  • Recall 200273 [USA]: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

  • Recall R/2021/297 [UK]: Incorrect software parameters have been released for the chassis control module

  • Recall 2021762 [Canada]: Airbag

  • Recall 2021518 [Canada]: Brakes

  • Recall 2021484 [Canada]: Seats and restraints

  • Recall 2021237 [Canada]: Suspension

  • Recall 2022135 [Canada]: Seats and restraints

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Recalls are also available on the Complaints page
NHTSA Submitted Mechanical & Emissions Details

  • Automatic (S8) All-Wheel Drive Bentayga

    Description Data
    Combined electricity consumption in kw-hrs/100 miles73.0
    Engine cylinders6
    Engine displacement in liters3.0
    Engine descriptor; see fueleconomy.gov detailsSIDI; PHEV
    TransmissionAutomatic (S8)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-3250
    Electric motor (kw-hrs)100 kW AC Induction
    Description Data
    Annual petroleum consumption in barrels for fuel type 18.57655
    Annual petroleum consumption in barrels for fuel type 26.46761
    Time to charge an electric vehicle in hours at 240 v3
    City mpg for fuel type 1,17
    Unrounded city mpg for fuel type 1,16.9301
    City mpg for fuel type 244
    Unrounded city mpg for fuel type 2,44.4304
    City electricity consumption in kw-hrs/100 miles77
    EPA city utility factor (share of electricity) for phev0.458
    Tailpipe co2 in grams/mile for fuel type 1256
    Combined mpg for fuel type 1,19
    Unrounded combined mpg for fuel type 1,18.5494
    Combined mpg for fuel type 246
    Unrounded combined mpg for fuel type 2,46.3313
    Combined electricity consumption in kw-hrs/100 miles73.0
    EPA combined utility factor (share of electricity) for phev0.471
    Engine cylinders6
    Engine displacement in liters3.0
    Drive axle typeAll-Wheel Drive
    EPA model type index600
    Engine descriptor; see fueleconomy.gov detailsSIDI; PHEV
    EPA fuel economy score (-1 = not available)5
    Annual fuel cost for fuel type 1 ($)3500
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium and Electricity
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)7
    Highway mpg for fuel type 1,21
    Unrounded highway mpg for fuel type 1,21.0049
    Highway mpg for fuel type 249
    Unrounded highway mpg for fuel type 2,48.8876
    Highway electricity consumption in kw-hrs/100 miles69.0
    EPA highway utility factor (share of electricity) for phev0.486
    Vehicle record id43724
    Model name (carline)Bentayga
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modetrue
    EPA city range for fuel type 217.08
    EPA highway range for fuel type 218.69
    TransmissionAutomatic (S8)
    Unadjusted city mpg for fuel type 121.6
    Unadjusted city mpg for fuel type 262.0
    Unadjusted highway mpg for fuel type 129.9
    Unadjusted highway mpg for fuel type 269.8
    EPA vehicle size classStandard Sport Utility Vehicle 4WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-3250
    If t, this vehicle is turbochargedT
    Fuel type 2. for dual fuel vehicles, this will be the alternative fuel (e.g. e85, electricity, cng, lpg). for single fuel vehicles, this field is not usedElectricity
    EPA range for fuel type 218
    Electric motor (kw-hrs)100 kW AC Induction
    3-character manufacturer codeVGA
    Date the vehicle record was created (iso 8601 format)Wed Feb 10 00:00:00 EST 2021
    Date the vehicle record was last modified (iso 8601 format)Wed May 17 00:00:00 EDT 2023
    Vehicle has start-stop technology (y, n, or blank for older vehicles)Y
    EPA composite gasoline-electricity city mpge for plug-in hybrid vehicles23
    EPA composite gasoline-electricity highway mpge for plug-in hybrid vehicles29
    EPA composite gasoline-electricity combined city-highway mpge for plug-in hybrid vehicles)26

  • Automatic (S8) All-Wheel Drive Bentayga

    Description Data
    Engine cylinders12
    Engine displacement in liters6.0
    Engine descriptor; see fueleconomy.gov detailsSIDI & PFI
    TransmissionAutomatic (S8)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-14000
    Description Data
    Annual petroleum consumption in barrels for fuel type 121.2507
    City mpg for fuel type 1,12
    Unrounded city mpg for fuel type 1,12.3581
    Tailpipe co2 in grams/mile for fuel type 1616
    Combined mpg for fuel type 1,14
    Unrounded combined mpg for fuel type 1,14.403
    Engine cylinders12
    Engine displacement in liters6.0
    Drive axle typeAll-Wheel Drive
    EPA model type index80
    Engine descriptor; see fueleconomy.gov detailsSIDI & PFI
    EPA fuel economy score (-1 = not available)1
    Annual fuel cost for fuel type 1 ($)4750
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)1
    Highway mpg for fuel type 1,18
    Unrounded highway mpg for fuel type 1,18.0543
    Vehicle record id43659
    Model name (carline)Bentayga
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    TransmissionAutomatic (S8)
    Unadjusted city mpg for fuel type 115.1
    Unadjusted highway mpg for fuel type 124.8
    EPA vehicle size classStandard Sport Utility Vehicle 4WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-14000
    If t, this vehicle is turbochargedT
    3-character manufacturer codeVGA
    Date the vehicle record was created (iso 8601 format)Tue Jan 12 00:00:00 EST 2021
    Date the vehicle record was last modified (iso 8601 format)Tue May 17 00:00:00 EDT 2022
    Vehicle has start-stop technology (y, n, or blank for older vehicles)Y

  • Automatic (S8) All-Wheel Drive Bentayga

    Description Data
    Engine cylinders8
    Engine displacement in liters4.0
    Engine descriptor; see fueleconomy.gov detailsSIDI
    TransmissionAutomatic (S8)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-8750
    Description Data
    Annual petroleum consumption in barrels for fuel type 116.5283
    City mpg for fuel type 1,15
    Unrounded city mpg for fuel type 1,14.878
    Tailpipe co2 in grams/mile for fuel type 1497
    Combined mpg for fuel type 1,18
    Unrounded combined mpg for fuel type 1,17.8722
    Engine cylinders8
    Engine displacement in liters4.0
    Drive axle typeAll-Wheel Drive
    EPA model type index47
    Engine descriptor; see fueleconomy.gov detailsSIDI
    EPA fuel economy score (-1 = not available)3
    Annual fuel cost for fuel type 1 ($)3700
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)3
    Highway mpg for fuel type 1,24
    Unrounded highway mpg for fuel type 1,23.7022
    Vehicle record id42975
    Model name (carline)Bentayga
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    TransmissionAutomatic (S8)
    Unadjusted city mpg for fuel type 118.3
    Unadjusted highway mpg for fuel type 129.0
    EPA vehicle size classStandard Sport Utility Vehicle 4WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-8750
    If t, this vehicle is turbochargedT
    3-character manufacturer codeVGA
    Date the vehicle record was created (iso 8601 format)Mon Aug 24 00:00:00 EDT 2020
    Date the vehicle record was last modified (iso 8601 format)Tue May 17 00:00:00 EDT 2022
    Vehicle has start-stop technology (y, n, or blank for older vehicles)Y
EPA Test Results

  • Bentley: Bentayga - Test: MVGAT03.0NAQ

    Description Data
    Displacement (L)2.995
    Curb Weight (lbs.)5844
    Equivalent Test Weight (lbs.)6000
    Test Drive DescriptionAll Wheel Drive
    Transmission Type DescriptionAutomatic

  • Bentley: Bentayga - Test: MVGAT06.0EAR

    Description Data
    Displacement (L)5.95
    Curb Weight (lbs.)5549
    Equivalent Test Weight (lbs.)6000
    Test Drive DescriptionAll Wheel Drive
    Transmission Type DescriptionSemi-Automatic
Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 2066502/3 - ELECTRICAL SYSTEM: Charging starts and stops when using a high voltage charging unit - dtc P33E800 is evident within 00c6. Customer statement / workshop findings: - when using a high voltage charging unit to charge the high voltage battery, charging starts
  • 2071933/1 - ELECTRICAL SYSTEM: Headlamp control unit replacement and/or turn signal control unit replacement. Customer statement / workshop findings: headlamp low beam / high beam malfunction / operational issues (inner lamp) or daytime running light malfunction / op
  • 2059149/5 - ENGINE AND ENGINE COOLING: Engine oil - consumption - v8 kovomo. Customer statement / workshop findings: engine oil warning lamp illuminated within the drivers instrument panel (dip) engine oil requires topping up between services. Excessive engine oil consumption
  • 2070041/2 - ENGINE AND ENGINE COOLING: Coolant warning lamp within the dip - one or a combination of dtc's is evident P218100 - P017B00 - P017C00 - P017E00. Customer statement: customer reports a red engine coolant overheat warning within the dip workshop findings. One or a c
  • 2063410/6 - ELECTRICAL SYSTEM: Infotainment main unit (5f / j794) fault finding/diagnosis procedure. Customer statement / workshop findings: issue suspected with the infotainment main unit (5f / j794) - for example: - mmi screen image flickers or goes blank - no resp
  • 2054599/9 - ELECTRICAL SYSTEM: Diagnosis guidelines relating to headlamp operation/daytime running lights (inner lamp) and/or turn signal (outer lamp). Customer statement / workshop findings: operational issues are evident with one or a combination of the following: -
  • 2071525/2 - ELECTRICAL SYSTEM: Driver / passenger door(s) creak on close - all models (front and / or rear). Customer statement / workshop findings: driver and / or passenger door creak during the power close function - front and / or rear (depending on vehicle type).
  • 2071525/1 - ELECTRICAL SYSTEM: Driver / passenger door(s) creak on close - all models (frond and/or rear). Customer statement / workshop findings: driver and / or passenger door creak during the power close function - front and / or rear (depending on vehicle type) te
  • 2071730/2 - BRAKES (PWS): Bentayga rear brake noise/squeal - repair method depending on the brake noise frequency (iron brakes only).
  • 2066040/3 - ENGINE AND ENGINE COOLING: Oil leak from the oil separator/breather connection - intake manifold whistle - engine warning lamp illuminated. Customer statement - engine warning lamp illumintaed within the dip and/or - whistling noise(s) from the inlet manifold work
  • 2072055/1 - ELECTRICAL SYSTEM: Spurious dtc identification. Customer statement / workshop findings: customers will not be aware of any dtcs, workshop operatives may discover spurious dtcs whilst running guided fault finding (gff) when using odis technical background:
  • 2058423/11 - ENGINE AND ENGINE COOLING: New continental gt/gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life - w12 only. Customer statement / workshop findings: warning on the driver instrument panel (dip) - oil pressure too low dtcs relati
  • 2072029/1 - STEERING: Steering rack diagnosed as faulty (requires replacement) - guidelines prior to replacing the steering rack. Customer statement / workshop findings: steering rack diagnosed as faulty (requires replacement) technical background: in the ev
  • 2063070/3 - ELECTRICAL SYSTEM: Bentayga - auxiliary tail lights in bumper operating instead of main tail lights when not intended. Customer statement / workshop findings: the auxiliary tail lamps in the rear bumper are illuminated instead of the main tail lamps with th
  • 2064482/3 - STRUCTURE: Audible creak from the lower/central a post when opening and/or closing the front door/s. Customer statement / workshop findings: audible creak coming from the lower/central a post in the vicinity of the check strap fixing point (figure 1
  • 2063855/9 - STEERING: Dtc B17B801 and/or B17B804 - evident within address 0019 and/or dtc U112300 evident in 00a5. Customer statement: lane assist and/or traffic assist are not functional workshop findings: - dtc - B17B801 - steering wheel touch recognition c
  • 2071047/3 - ELECTRICAL SYSTEM: Dtc B101C29 and/or dtc B101D29 evident within the airbag control unit (j234). Customer statement / workshop findings: one or a combination of the following dtcs are evident within the airbag control unit (j234) B101C29: driver seat belt s
  • 2071149/2 - ELECTRICAL SYSTEM: Testing electrical circuits - diagnosis guidelines - training videos. Customer statement / workshop findings: technical diss queries with extended downtime can be caused by incorrect diagnosis and testing of the vehicles electrical circui
  • 2051519/13 - ELECTRICAL SYSTEM: Hvac distribution/operational issues - hvac motor defect dtcs logged. Customer statement / workshop findings: - hvac distribution/operational issues - hvac motor defect (dtcs) evident within address 08 - climatronic control unit, the dtc
  • 2054862.10 - SERVICE BRAKES, HYDRAULIC: Bentayga front brake squeal - 1.5 khz to 2.0 khz customer statement: -front brake squeal with a frequency of 1.5 khz to 2.0 khz
  • 2071730.1 - SERVICE BRAKES, HYDRAULIC: Bentayga rear brake noise/squeal - repair method depending on the brake noise frequency (iron brakes only) customer statement: -brake noise/squeal from the rear brakes
  • 2071730.1 - SERVICE BRAKES, HYDRAULIC: Bentayga rear brake noise/squeal - repair method depending on the brake noise frequency (iron brakes only) customer statement: -brake noise/squeal from the rear brakes
  • 2071047.2 - ELECTRICAL SYSTEM: Dtc B101C29 and/or dtc B101D29 evident within the airbag control unit (j234) customer statement: -one or a combination of the following dtcs are evident within the airbag control unit (j234) B101C29: driver seat belt switch implausible si
  • 2028794.7 - ENGINE AND ENGINE COOLING: Engine coolant mixture - restrictions on use of desalinated water customer statement: -engine coolant requires topping up or replacing
  • 2052785.8 - SERVICE BRAKES, HYDRAULIC: Brake noise identification: customer statement: -noise/squeal complaint from the braking system technical background: -the noise/squeal can be reproduced and clearly assigned to the braking system
  • 2061582.8 - ELECTRICAL SYSTEM: Driver/passenger door/s creak on close - bentayga customer statement: -driver and/or passenger door creak during the (power close) function
  • 2060458.3 - ELECTRICAL SYSTEM: Water ingress onto the front reading light customer statement: -water drips from the front interior light. The water drips directly from the electric drive of the front sun roof motor.
  • 2071674.2 - FUEL SYSTEM, GASOLINE: V8 kovomo - dtc - P025C00: fuel pump module control circuit low logged in 0001 customer statement: -engine management light illuminated within the dip -dtc P025C00 fuel pump module control circuit low is evident within 0001
  • 2065664.3 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo - engine mil light on - dtc o2 sensor signals swapped bank 1 sensor 2/ bank 2 sensor 2 customer statement: -dtc P004100: o2 sensor signals swapped bank 1 sensor 2/ bank 2 sensor 2 is evident within address 0001 (engine
  • 2071668.1 - ENGINE AND ENGINE COOLING: V8 kovomo - engine misfires - engine management light illuminated within the dip customer statement: -engine misfiring -engine running rough (not refined) -engine misfire dtcs evident -engine management light illuminated within the dip
  • 2068273.3 - ENGINE AND ENGINE COOLING: Multiple random misfires evident during pdi customer statement: -multiple random cylinder misfire dtcs detected during pdi - dtc P030000: random/multiple cylinder misfire detected (misfires on multiple cylinders) within the following cont
  • 2067597.3 - ELECTRICAL SYSTEM: Door speakers (naim) not illuminating with the door(s) closed regardless if the exterior lights are on or off customer statement: the naim door speaker logo does not illuminate when the door is closed and the external lights are switched
  • 2066852.4 - ELECTRICAL SYSTEM: Shaker speaker - diagnostic checks customer statement: -customer complains of poor quality music output from the shaker speaker due to a rattling noise/sound distortion
  • 2066236.3 - ELECTRICAL SYSTEM: Unintended sounding of the alarm siren - following activation of the ignition or whilst the vehicle is left standing customer statement: unintended sounding of the alarm siren following activation of the ignition or unintended sounding o
  • 2065926.3 - ENGINE AND ENGINE COOLING: Fuel pressure regulator - dtc P242200 with symptom code 14536 evident within address 0001 customer statement: the warning lamp for the emission control system is displayed within the dip
  • 2065918.3 - ENGINE AND ENGINE COOLING: V8 kovomo - bentayga - water pump drive gear cover (deletion) customer statement: -the original water pump has a cover fitted directly over the top of the water pump drive gear (figure 1)
  • 2065760.3 - STRUCTURE: Rear jacking point - sill damage found during pdi customer statement: -damage found around the rear sill jacking point during pdi (figure 1)
  • 2065715.3 - ENGINE AND ENGINE COOLING: Bentayga hybrid - emission control system warning lamp illuminated within the dip - potential wiring clash condition customer statement: -emission control system warning lamp illuminated (figure 1) within the driver information panel (dip
  • 2065697.3 - ENGINE AND ENGINE COOLING: Bentayga hybrid - emission control system warning lamp illuminated within the dip - open circuit dtcs evident customer statement: -emission control system warning lamp illuminated (figure 1) within the driver information panel (dip)
  • 2065197.3 - SUSPENSION: Squeaking/creaking noises from the front axle and/or leaks at the lower ball joint/s customer statement: -squeaking/creaking noises when steering/manoeuvring or when the suspension compresses and/or -a leak is visible at the boot of the
  • 2065148.3 - ENGINE AND ENGINE COOLING: V8 kovomo - engine mil light on - dtc P04F000: evap system high pressure purge line performance evident customer statement: -engine mil light illuminated within the dip
  • 2064648.4 - ELECTRICAL SYSTEM: Acc unavailable-traffic assist failure-safeguard failure-radar malfunction warning dip - numerous dtcs within 0013 customer statement: one or numerous of the following issues are evident: acc failure traffic assist failure safeguard
  • 2063954.5 - ENGINE AND ENGINE COOLING: Engine warning light illuminated within the dip during acceleration - dtc P029900 evident - w12 tsi only customer statement: -engine warning light and max engine speed 4000 rpm warning evident within the dip during acceleration - warning
  • 2063729.4 - ELECTRICAL SYSTEM: Fitment of control modules from donor vehicles for test purposes technical background: if an issue is suspected for one of the control modules listed below: onboard supply control unit (j519) convenience system central control unit (j3
  • 2063651.3 - WHEELS: Tyre tread/sidewall crack(s) customer statement: -cracks evident in the sidewall and/or tread pattern (see the examples in figures 1 and 2 showing cracks within the tread pattern)
  • 2063410.5 - ELECTRICAL SYSTEM: Infotainment main unit (5f / j794) fault finding/diagnosis procedure customer statement: issue suspected with the infotainment main unit (5f / j794) - for example: mmi screen image flickers or goes blank no response to selection audio
  • 2063017.3 - WHEELS: Road wheel inspection procedure customer statement: in the event a complaint is received regarding road wheel/s condition for example: - scratches - corrosion - damage - blemishes - chipping please refer to the onward instructions
  • 2071540/1 - POWER TRAIN: Bentayga/new flying spur - hybrid - dtc p0B2500 and/or p0B2600 in 008c - high voltage battery management control unit. Customer statement / workshop findings: - yellow engine warning light illuminated within the dip - red high voltage ba
  • 2061195/3 - ELECTRICAL SYSTEM: Telephone functionality complaint - minimum standards required for analysis of concerns. Customer statement / workshop findings: the feedback method within this tpi is required should a complaint of telephone functionality and/or quality
  • 2060726/3 - WHEELS: Bentayga - winter wheel and tyre for csic braking systems. Technical background: when opting to use winter tyres on vehicles specified with ceramic brake rotors, the only permissible wheel rim option is 21 inch 7 twin spoke 36a 601 025q.
  • 2059612.5 - ELECTRICAL SYSTEM: Bentayga hybrid and new flying spur hybrid - home charging unit pin code customer statement: -bentley home charging unit unable to recollect personal identification number (pin). Unable to charge high voltage battery with bentley home cha
  • 2059392.4 - ELECTRICAL SYSTEM: Bentayga - pdc system not working or pdc system false detection customer statement: pdc system not working or pdc system false detection warning evident within the dip
  • 2058423.10 - ENGINE AND ENGINE COOLING: New continental gt/gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life - w12 only customer statement: -warning on the driver instrument panel (dip) - oil pressure too low dtcs relating to oil pressure m
  • 2057978.7 - ENGINE AND ENGINE COOLING: Engine lubricating oil - replenishment customer statement: -engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services.
  • 2056407.5 - STEERING: Running gear - noise identification workshop findings: -the noise can be reproduced and clearly assigned to the suspension system from either of the axles and/or the noise can be reproduced and clearly assigned to the steering system pr
  • 2055693.4 - SUSPENSION: Unable to run basic settings within the adaptive suspension control unit (j775) customer statement: -unable to run basic setting (full process + rebound end stops) after a new adaptive air suspension control unit has been fitted or work h
  • 2055540.4 - STEERING: Rumble noise and/or floor pan/steering column vibration customer statement: -floor pan or steering column/steering wheel vibration when manoeuvring/steering at slow speeds with steering wheel input
  • 2053429.6 - ENGINE AND ENGINE COOLING: Emission control system lamp illuminated - dtc P044100 evident customer statement: -emission control system warning lamp illuminated (figure 1) within the driver information panel (dip) in conjunction with dtc - P044100: evap emission con
  • 2053351.9 - ENGINE AND ENGINE COOLING: Buzzing noise from engine area workshop findings: -buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or outside of the vehicle in normal circums
  • 2051776.5 - LATCHES/LOCKS/LINKAGES: Key blade can be difficult to remove from key fob. Technical background: -deviations in the key blade and key fob assembly could make it difficult to remove the key blade.
  • 2051219.10 - ENGINE AND ENGINE COOLING: W12 tsi camshaft phaser position related dtc customer statement: -customer reporting (emission control warning indicator) displayed. Engine running rough.
  • 2050542.7 - ELECTRICAL SYSTEM: Service info: body/equipment: front exterior lighting steamed up/leaks customer statement: -1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp from the inside with minor drips. 2. Wat
  • 2045686.6 - ENGINE AND ENGINE COOLING: Bentayga - engine oil pressure warning customer statement: -low oil pressure warning illuminated in the driver instrument panel as shown in figure 1 and event code P15AA00 is evident in one or both of the engine control modules
  • 2058573.3 - ENGINE AND ENGINE COOLING: Dtc P04F000 evap system high pressure purge line performance dtc logged customer statement: -emission control system warning light illuminated within the dip (figure 1)
  • 2070344.3 - ELECTRICAL SYSTEM: Headlamp control unit replacement - bentayga and new flying spur customer statement: -headlamp is not working or the headlamp is flickering
  • 2068946.4 - SUSPENSION: Bentley dynamic ride system warning - dtc p0B2500: hybrid/ev battery (a) voltage low stored (48 volt system) customer statement: -(bentley dynamic ride system: fault) displayed within the drivers instrument panel (dip)
  • 2051562/11 - ELECTRICAL SYSTEM: 12 volt - battery condition checks. Customer statement / workshop findings: 12 volt battery flat or unserviceable technical background: for all 12 volt battery issues relating to warranty or a parts warranty claim refer to the instructi
  • 2053177/19 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list. Customer statement / workshop findings: customers will not be aware of any fault codes workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of oth
  • 2061739/5 - ELECTRICAL SYSTEM: Tpms - warning within the drivers information panel (dip) - dtc C1239f0 - tyre pressure display positioning not possible. Customer statement / workshop findings: yellow tyre pressure monitoring system (tpms) warning light is evident with
  • 2070344/2 - ELECTRICAL SYSTEM: Headlamp control unit replacement - bentayga and new flying spur. Customer statement / workshop findings: headlamp is not working or the headlamp is flickering workshop findings headlamp assembly diagnosed as faulty. Technical backgroun
  • 2066246/3 - ELECTRICAL SYSTEM: Bentayga/new flying spur - dtc P0C4A00 hybrid/ev battery pack coolant pump 'a' control performance within address 8c. Customer statement / workshop findings - speed limitation noticeable when driving in ev mode (restricting the vehicle sp
  • 2064648/3 - ELECTRICAL SYSTEM: Acc unavailable-traffic assist failure-safeguard failure-radar malfunction warning dip - numerous dtc's within 0013. Customer statement / workshop findings: one or numerous of the following issues are evident: - acc failure - traffic as
  • 2069806/4 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Hvac refrigerant leakage suspected or reports of a damp/musty smell within the cabin - diagnosis guidelines. Condition hvac not cooling / hvac cooling less than expected / hvac refrigerant leakage confirmed or the customer reports a dam
  • 2051893/5 - ENGINE AND ENGINE COOLING: Overheat condition-dtc logged for air in the system or dtc P218100-cooling system performance with symptom code 8113. Customer statement / workshop findings one or a combination of the following symptoms are evident: - engine coolant ove
  • 2071239/1 - ENGINE AND ENGINE COOLING: Coolant pump leaking (part number 07p 121 008c) - low coolant warning - engine overheating - dtc's evident. Customer statement / workshop findings one or a combination of the following is evident: - coolant leaking from the mechanical co
  • 2071238/1 - ENGINE AND ENGINE COOLING: Coolant pump leaking (part number 07p 121 008b) - low coolant warning - engine overheating - dtcs evident. Customer statement / workshop findings: one or a combination of the following is evident: - coolant leaking from the mechanical co
  • 2071190/1 - ELECTRICAL SYSTEM: Bentayga hybrid - hvac not cooling - dtc B16A1f0 is evident within diagnostic address 00c5. Customer statement / workshop findings: customer statement hvac system is not cooling workshop findings: dtc B16A1f0 - refrigerant shut-off val
  • 2069551/2 - ELECTRICAL SYSTEM: Touch screen remote (tsr) has no visible display or does not function. Customer statement / workshop findings: the touch screen remote (tsr) has no visible display or does not function, see the example shown in figure 1. Technical backgr
  • 2069806/3 - ELECTRICAL SYSTEM: Hvac refrigerant leakage suspected or reports of a damp/musty smell within the cabin - diagnosis guidelines. Customer statement / workshop findings: hvac not cooling / hvac cooling less than expected / hvac refrigerant leakage confirmed o
  • 2070344/1 - ELECTRICAL SYSTEM: Headlamp control unit replacement - bentayga and new flying spur. Customer statement: headlamp is not working or the headlamp is flickering workshop findings headlamp assembly diagnosed as faulty. Technical background: it is not possib
  • 2071149/1 - ELECTRICAL SYSTEM: Testing electrical circuits - diagnosis guidelines - training videos. Workshop findings: technical diss queries with extended downtime can be caused by incorrect diagnosis and testing of the vehicles electrical circuits. In a small numbe
  • 2069806/2 - ELECTRICAL SYSTEM: Hvac refrigerant leakage suspected or reports of a damp/musty smell within the cabin - diagnosis guidelines. Customer statement / workshop findings: hvac not cooling / hvac cooling less than expected / hvac refrigerant leakage confirmed o
  • 2067429/3 - ELECTRICAL SYSTEM: Hvac not working no air flow - dtc B10AE31 high pressure sensor - no signal dtc logged within address 08. Customer statement / workshop findings: - hvac not working to specification (no air flow) - dtc B10AE31 high pressure sensor - no
  • 2071131/1 - ELECTRICAL SYSTEM: Measured values - cycle recording instructions. Customer statement / workshop findings: in some cases measured value traces may be requested in xml format for analysis by product support technical background: the instructions within the
  • 2070998/1 - ELECTRICAL SYSTEM: Rear seatbelt - incorrect buckle status within the dip - bentayga series. Customer statement: incorrect rear seatbelt buckle status shown within the dip workshop findings: although there is no occupant evident within the rear seats (2n
  • 2071047/1 - ELECTRICAL SYSTEM: Dtc B101C29 and/or dtc B101D29 evident within the airbag control unit (j234). Customer statement / workshop findings: one or a combination of the following dtcs is evident within the airbag control unit (j234) B101C29: driver seat belt sw
  • 2059612/4 - ELECTRICAL SYSTEM: Bentayga hybrid and new flying spur hybrid - home charging unit pin code. Customer statement / workshop findings: bentley home charging unit: unable to recollect personal identification number (pin). Unable to charge high voltage battery
  • 2068946/3 - ELECTRICAL SYSTEM: Bentley dynamic ride system warning displayed - dtc p0B2500: hybrid/ev battery "a" voltage low' stored (48 volt system). Customer statement: bentley dynamic ride system: fault displayed within the drivers instrument panel (dip) workshop f
  • 2070843/1 - ELECTRICAL SYSTEM: Bentayga & new flying spur hybrid - home charging unit - restricted operation or charging not possible message displayed. Customer statement / workshop findings: high voltage system - bentley home charging unit (high version) error messag
  • 2066502/2 - ELECTRICAL SYSTEM: Charging starts and stops when using a public charging unit. Customer statement: - when using a public charging unit to charge the high voltage battery, charging starts and is then interrupted/stops workshop findings the following dtc is
  • 2062261/5 - SUSPENSION: Bentayga - air suspension warning light within the dip - dtc's P089200 - C104707 - C103B13 - evident within address 74. Customer statement: air suspension warning light within the dip workshop findings: one or a combination of the dtcs s
  • 2051187/9 - ENGINE AND ENGINE COOLING: Poor engine running complaints (misfires) petrol engines only. Customer statement / workshop findings: - poor engine running - reduced power - engine warning lamp illuminated - symptom related dtcs evident within the applicable engine
  • 2051045/8 - ELECTRICAL SYSTEM: Night vision camera washer jet nozzle leaking. Customer statement / workshop findings: washer fluid dripping/leaking from the night vision camera jet nozzle. Technical background: please note: the photographs shown within this tpi are n
  • 2070682/1 - ENGINE AND ENGINE COOLING: Loud ticking/clatter noise from the air conditioning compressor (hvac). Customer statement loud ticking/clatter noise can be heard from the front of the engine workshop findings the noise is from the air conditioning compressor technica
  • 2063729/3 - ELECTRICAL SYSTEM: Fitment of control modules from donor vehicles for test purposes. Technical background: if an issue is suspected for one of the control modules listed below: - onboard supply control unit (j519) - convenience system central control unit
  • 2066591.2 - FUEL SYSTEM, GASOLINE: Dtc P263500 with symptom code -10061 - noise from within the fuel tank customer statement: -engine warning light illuminated within the dip
  • 2055321.4 - ENGINE AND ENGINE COOLING: Bentayga w12 - dtc 310b00 - low fuel pressure regulation customer statement: -engine stalling when the engine is started from cold (at idle)
  • 2062080.9 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo and v6 (hybrid) - fuel pressure regulation - numerous dtc's customer statement: -check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtc??A?A?S as detailed below:
  • 2062092.3 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo - dtc P304300 with symptom code (10061) - fuel pump mechanical malfunction - mil lamp customer statement: -check engine lamp illuminated within the driver instrument panel (dip)
  • 2070531.1 - ELECTRICAL SYSTEM: Bring your own content - over the air (ota) update to software version r11.2.6 customer statement: -an over the air update (ota) could be required for both of the bring your own content (byoc) screens
  • 2065919.8 - ENGINE AND ENGINE COOLING: Coolant leaking from the mechanical coolant pump - low coolant level warning - engine overheating - dtc's evident customer statement: -coolant leaking from the mechanical coolant pump -coolant witness marks on the mechanical coolant pump
  • 2070519.1 - ELECTRICAL SYSTEM: Window lift switch is loose within the switch carrier and/or a rattle noise can be heard from the switch customer statement: -window lift switch is loose within the door aperture -or the window lift switch rattles when the door is close
  • 2055254.4 - ELECTRICAL SYSTEM: Top view/rear view camera - guidelines not visible customer statement: -guidelines not showing on display screen when reverse gear selected.
  • 2062095.3 - STEERING: Dtc's B14BF01 and /or B14A854 evident in address 0009 - steering column will not adjust customer statement: -steering column will not adjust in any direction
  • 2068946/2 - SUSPENSION: Bentley dynamic ride system warning displayed - dtc p0B2500: hybrid/ev battery "a" voltage low' stored (48 volt system). Customer statement / workshop findings: bentley dynamic ride system: fault displayed within the drivers instrument pa
  • 2059379.4 - ENGINE AND ENGINE COOLING: High pitched whistle from the engine - warning light within the dip - engine not running smoothly - numerous dtcs customer statement: -emission control warning light evident within the dip
  • 2060081.3 - FUEL SYSTEM, GASOLINE: Bentayga - fuel gauge - guided fault finding dtcs B103E1b and/or B10581b evident within address 0046 customer statement: -fuel gauge does not change during a long journey or after refueling the vehicle and does not show full after filling
  • 2063954.4 - ENGINE AND ENGINE COOLING: Engine warning light illuminated within the dip during acceleration - dtc P029900 evident - w12 tsi only customer statement: -engine warning light and (max engine speed 4000 rpm) warning evident within the dip during acceleration - warnin
  • 2063855.8 - ELECTRICAL SYSTEM: Dtc B17B801 and/or B17B804 - evident within address 0019 and/or dtc U112300 evident in 00a5 customer statement: -lane assist and/or traffic assist are not functional
  • 2053492.10 - SUSPENSION: Air spring fault finding guidelines customer statement: -the front and/or rear suspension appears to have dropped
  • 2058484.12 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo - dtc P310B00 with symptom code 2638 - check engine lamp - fuel pressure regulation customer statement: -engine warning lamp is illuminated within the driver instrument panel (dip) in conjunction with the dtc as detaile
  • 2070031.1 - ELECTRICAL SYSTEM: Incorrect graphics shown within the mmi after replacement of the electronic information systems control unit 1 (j794) customer statement: -after replacement of the electronic information systems control unit 1 (j794) has been conducted th
  • 2055883.3 - ELECTRICAL SYSTEM: Epb warning light in dip - front doors power latch system intermittent - dtc U112300 within address 03 and address 46 customer statement: -electronic parking brake warning evident within the dip
  • 2046299.17 - BRAKES (PWS): Bentayga - 1.2khz - 1.4khz rear brake squeal customer statement: -squeal from the rear of the vehicle at low speed while braking
  • 2060205.6 - ENGINE AND ENGINE COOLING: Engine colling system over cooling - dtc P218100 - v8 kovomo customer statement: -emission control lamp illuminated on the driver instrument panel -the time to reach the correct engine coolant operating temperature has increased
  • 2060205.5 - ENGINE AND ENGINE COOLING: Engine colling system over cooling - dtc P218100 - v8 kovomo customer statement: -emission control lamp illuminated on the driver instrument panel -the time to reach the correct engine coolant operating temperature has increased
  • 2070041.1 - ENGINE AND ENGINE COOLING: Coolant warning lamp within the dip - one or a combination of dtcs is evident P218100 - P017B00 - P017C00 - P017E00 customer statement: -customer reports a red engine coolant overheat warning within the dip
  • 2069806.1 - ENGINE AND ENGINE COOLING: Hvac refrigerent leakage - diagnosis guidelines customer statement: -hvac not cooling or hvac cooling less than expected
  • 2065919.7 - ENGINE AND ENGINE COOLING: Coolant leaking from the mechanical coolant pump -low coolant level warning - engine overheating - dtcs evident customer statement: -coolant leaking from the mechanical coolant pump -coolant witness marks on the mechanical coolant pump a
  • 2069622.1 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo - dtc P103A00 evident - engine oil fuel portion too high customer statement: -warning within the dip message -the message asks the customer to (warm up engine) accompanied by a yellow warning. No other symptoms are exp
  • 2058484.11 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo - dtc P310B00 with symptom code 2638 - check engine lamp - fuel pressure regulation customer statement: -engine warning lamp is illuminated within the driver instrument panel (dip) in conjunction with the dtc as detaile
  • 2069561.1 - STRUCTURE: Creaking noise from the rear seat cushion edge/rear seat side valance technical background: -referring to figure 1 - when pressure is applied to the points shown, a creaking noise can be heard from the rear seat cushion edge/rear seat sid
  • 2069551.1 - ELECTRICAL SYSTEM: Touch screen remote (tsr) is not operating (no display or functionality) customer statement: -referring to figure 1 - the touch screen remote (tsr) is not operating (no display or functionality)
  • 2069554.1 - STRUCTURE: Unable to open the glovebox when using the key or the key does not enter the lock fully customer statement: -unable to open the glovebox when using the key or the key does not enter the lock fully
  • 2066143.5 - SERVICE BRAKES, HYDRAULIC: Fitment of rear brake calipers carriers for complaints relating to 3.4 khz rear brake squeal customer statement: -rear brake squeal (3.4khz) during brake application at low speed
  • 2051045.7 - ELECTRICAL SYSTEM: Night vision camera - washer jet leaking. Customer statement / workshop findings: washer fluid dripping/leaking from the night vision camera washer jet technical background: please note: the photographs shown within this tpi are based o
  • 2069493.1 - SUSPENSION: Right and/or left hand front rearmost lower suspension lever inner hydraulic mount replacement guidelines. Customer statement / workshop findings: the right and/or left hand front rearmost lower suspension lever inner hydraulic mounts are
  • 2061054.2 - ENGINE AND ENGINE COOLING: Dtc P11DE00 - incorrect cylinder allocation - v8 kovomo customer statement: -mil light is on -event memory entry P11DE00 logged (cam shift actuator outlet (b) cylinder 6 range/performance)
  • 2062365.4 - ENGINE AND ENGINE COOLING: Bentayga and new flying spur hybrid - dtc P103A00 - engine oil fuel portion too high customer statement: -warning message within the dip -the message asks the customer to (warm up engine) accompanied by a yellow warning. No other symptom
  • 2069414.1 - ELECTRICAL SYSTEM: Rear seat entertainment - crosslink feature unavailable customer statement: -the (crosslink) function and icon within the rear seat entertainment screens (rse) is no longer available.
  • 2069014.1 - STRUCTURE: Wind noise from the lower a pillar (rain deflector area) technical background: -profile deviation between the front wing and front wing mounting bracket can contribute to wind noise from the lower a pillar (rain deflector area)
  • 2048616.11 - STEERING: Creaking noise from the front suspension when maneuvering technical background: -the noise present in the sound file is caused by defective lower suspension lever - rear- hydraulic mounts. In order to reproduce the noise this bush must be
  • 2063855.6 - ELECTRICAL SYSTEM: Dtc B17B801 and/or B17B804 - evident within address 0019 and/or dtc U112300 evident in 00a5 customer statement: -lane assist and/or traffic assist are not functional.
  • 2069107.1 - ENGINE AND ENGINE COOLING: Bentayga w12 - primary catalytic converter replacement - warranty labour operation time confirmation workshop findings: -the following dtcs are evident: -P042000: catalyst system, bank 1 efficiency below threshold -P042000: catalyst sys
  • 2062080.8 - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): Bentayga v8 kovomo and v6 (hybrid) - fuel pressure regulation - numerous dtcs customer statement: -check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below: -P310B00 with symptom
  • 2068064.2 - STRUCTURE: Front door clash condition with the rear door brightware or clash between the front and rear door brightware customer statement: -the front door inner panel hem is clashing with the rear door lower brightware during the closing operation
  • 2068981.1 - ELECTRICAL SYSTEM: Rear seat massage function not working customer statement: -the rear seat massage function is not working correctly -the massage function appears to be unresponsive/weak regardless of the setting/function selected
  • 2068829.1 - STRUCTURE: Rear lid or boot - water ingress diagnosis customer statement: -water ingress within the rear lid -water dripping from the rear lid -water ingress is evident within the boot -water in some isolated cases may be heard moving/sloshing fr
  • 2065760.2 - STRUCTURE: Rear jacking point - sill damage found during pdi customer statement: -damage found around the rear sill jacking point during pdi -raise a diss query
  • 2069159.1 - SUSPENSION: Foremost lower trailing arm bush leaking customer statement: -leakage found on the foremost lower trailing arm bush as shown in figures 1 and 2
  • 2052853.11 - STEERING: Clicking noises from the left and/or right front corners technical background: -raise a diss query -in order to accurately diagnose and repair customer reported clicking noises from the front corner(s) the measure section of this tpi con
  • 2065919.6 - ENGINE AND ENGINE COOLING: Coolant leaking from the mechanical coolant pump - low coolant level warning - engine overheating - dtc(s) evident customer statement: -coolant leaking from the mechanical coolant pump -coolant witness marks on the mechanical coolant pum
  • 2061369.5 - ENGINE AND ENGINE COOLING: Engine overheating - warning on the dip - v8 kovomo customer statement: -customer reports an engine overheat warning within the dip -engine overheating -unusual cooling fan operation at high temperatures -there are no obvious signs of
  • 2062622.2 - STRUCTURE: Water leak/wind noise diagnosis customer statement: -water leak/wind noise evident -the instructions within this tpi should be followed to assist in the diagnosis of water leaks or wind noise.
  • 2036678.5 - ELECTRICAL SYSTEM: Speaker replacement - diagnostic checks technical background: -there have been instances where door speakers have been changed under warranty for the complaint of sound distortion, yet when tested by ourselves and the supplier, no fault c
  • 2053348.10 - ENGINE AND ENGINE COOLING: W12 engine management light on- turbocharger speed sensor dtcs stored workshop findings: -one or a combination of the following dtcs may be evident (with no specific symptom codes) -P259500: turbocharger speed sensor (b) - circuit low -
  • 2061582.7 - ELECTRICAL SYSTEM: Driver/passenger doors creak on close - bentayga customer statement: -driver and/or passenger door creak during the (power close) function.
  • 2068804.1 - ELECTRICAL SYSTEM: Online radio - change of provider customer statement: -the online radio (market dependent) provider name will change in the mmi display panel from radio.Net to audials
  • 2054210.4 - VISIBILITY: Noises from panoramic sun roof customer statement: -noises from the panoramic sun roof when driving. The noises occur mainly when the sun roof is closed
  • 2046299.16 - SERVICE BRAKES, HYDRAULIC: Bentayga - 1.2khz-1.4khz rear brake squeal customer statement: -squeal from the rear of the vehicle at low speed while braking
  • 2051893.4 - ENGINE AND ENGINE COOLING: Overheat condition - dtc logged for air in the system or dtc P218100 - cooling system performance with symptom code 8113 customer statement: -engine coolant overheat condition
  • 2065919.5 - ENGINE AND ENGINE COOLING: Coolant leaking from the mechanical coolant pump - low coolant level warning - engine overheating - dtc's evident customer statement: -coolant leaking from the mechanical coolant pump -coolant witness marks on the mechanical coolant pump
  • 2064679.4 - ENGINE AND ENGINE COOLING: Oil leaking from tell tale hole - cda actuator fixings or fuel rail fixings or vacuum assembly fixings - v8 kovomo customer statement: -cda activation/deactivation solenoid fixings -fuel rail fixings
  • 2060205.4 - ENGINE AND ENGINE COOLING: Engine cooling system over cooling - dtc P218100 - v8 kovomo customer statement: -emission control lamp illuminated on the driver instrument panel (dip) -the time to reach the correct engine coolant operating temperature has increased
  • 2061369.4 - ENGINE AND ENGINE COOLING: Engine overheating - warning on the dip - v8 kovomo customer statement: -customer reports an engine overheat warning within the dip -engine overheating -unusual cooling farm operation at high temperatures -there are no obvious signs of
  • 2068946.1 - ENGINE AND ENGINE COOLING: Bentley dynamic ride system warning deployed - dtc p0B2500: hybrid/ev battery (a) voltage low stored customer statement: -bentley dynamic ride system: fault displayed within the drivers instrument panel (dip) technical background: -poss
  • 2063855.5 - ELECTRICAL SYSTEM: Dtc B17B801 and/or B17B804 - evident within address 0019 and/or dtc U112300 evident in 00a5 customer statement: -lane assist and/or traffic assist are not functional
  • 2067998.1 - ELECTRICAL SYSTEM: Driver assistance system related technical queries - best practice customer statement: -the customer is concerned about an unexpected safeguard or driver assistance intervention.
  • 2065498.2 - ELECTRICAL SYSTEM: Rear seat entertainment - unavailable features customer statement: -the (crosslink) and (audio to car) functions of the rear seat entertainment screens are not working to specification (icons greyed out) a message is also displayed advisi
  • 2055321.3 - ENGINE AND ENGINE COOLING: Bentayga w12 - dtc 310b00 - low fuel pressure regulation customer statement: -engine stalling when the engine is started from cold (at idle) -or after a delayed cold start
  • 2065918.2 - ENGINE AND ENGINE COOLING: V8 kovomo- bentayga - water pump drive gear cover (deletion) workshop findings: -the original water pump has a cover fitted directly over the top of the water pump drive gear -however the replacement water pump does not have a cover fitt
  • 2062092.2 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo - dtc P304300 with symptom code (10061) - fuel pump mechanical malfunction- mil lamp customer statement: -check engine lamp illuminated within the driver instrument panel (dip)
  • 2065664.2 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo - engine mil light on - dtc (o2 sensor signals swapped bank 1 sensor 2/bank 2 sensor 2) customer statement: -dtc P004100 (o2 sensor signals swapped bank 1 sensor 2/bank 2 sensor 2 is evident within address 0001 engine c
  • 2065148.2 - ENGINE AND ENGINE COOLING: V8 kovomo- engine mil light on - dtc P04F000: evap system high pressure purge line performance evident technical background: -in the event the symptom described is evident the operative should carry out the instructions within the measure
  • 2058484.10 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo - dtc P310B00 with symptom code 2638 - check engine lamp - fuel pressure regulation condition: engine warning lamp is illuminated within the driver instrument panel (dip) in conjunction with the dtc as detailed below:
  • 2059379.3 - ENGINE AND ENGINE COOLING: High pitched whistle from the engine - warning light within the dip - engine not running smoothly - numerous dtcs technical background: -air intake leak due to a broken one-way diaphragm valve from within the bank 1 breather line
  • 2058573.2 - ENGINE AND ENGINE COOLING: Dtc P04F000 evap system high pressure purge line performance dtc logged technical background: -the dtc is related to mismatched terminal locations of the pressure sensor for the activated charcoal filter system -g804
  • 2062365.3 - ENGINE AND ENGINE COOLING: Bentayga and new flying spur hybrid - dtc P103A00 evident- engine oil fuel potion too high customer statement: -warning message within the dip -the message asks the customer to (warm up engine) accompanied by a yellow warning (figure 1)
  • 2065926.2 - ENGINE AND ENGINE COOLING: Fuel pressure regulator- dtc P242200 with symptom code 14536 evident within address 0001 workshop findings: -dtc P242200 with symptom code 14536 - evap system vent valve stuck closed - dtc evident in engine control module address 0001
  • 2065715.2 - ENGINE AND ENGINE COOLING: Bentayga hybrid- emission control system warning lamp illuminated within the dip-potential wiring clash condition workshop findings: -various/numerous open circuit dtcs evident within the engine control unit (address 001)
  • 2065697.2 - ENGINE AND ENGINE COOLING: Bentayga hybrid- emission control system warning lamp illuminated within the dip - open circuit dtcs evident workshop findings: -various/numerous open circuit dtcs evident within the engine control unit -fuse 6 (sa fuseboard) in some cas
  • 2060723.2 - WHEELS: Bentayga- winter wheel and tyre for csic braking systems technical background: -when opting to use winter tyres on vehicles specified with ceramic brake rotors, the only permissible wheel rim option is 21 inch 7 twin spoke - 36a601025q
  • 2067399.2 - STEERING: Warning evident within the dip for the steering system - dtc U103100 evident within diagnostic address 0044 workshop findings: -dtc U103100 with symptom code 3146753 - flexray data bus no synchronization evident within diagnostic address
  • 2055693.3 - SUSPENSION: Unable to run basic settings within the adaptive suspension control unit (j775) customer statement: -unable to run basic setting (full process + rebound end stops) after a new adaptive air suspension control unit has been fitted or work h
  • 2055540.3 - STEERING: Rumble noise and/or floor pan/steering column vibration customer statement: -floor pan or steering column/steering wheel vibration when maneuvering/steering at slow speeds with steering wheel input
  • 2059392.3 - ENGINE AND ENGINE COOLING: Bentayga - pdc system not working or pdc system false detection workshop findings: -parking aid sensor range/performance dtcs evident within numerous control units
  • 2055883.2 - PARKING BRAKE: Epb warning light in the dip - front door/s power latch system intermittent - dtc U112300 within address 03 and address 46 customer statement: -electronic parking brake warning evident within the dip
  • 2045686.5 - ENGINE AND ENGINE COOLING: Bentayga - engine oil pressure warning customer statement: -low oil pressure warning illuminated in the driver instrument panel as shown in figure 1 and event code P15AA00 is evident in one or both of the engine control modules
  • 2067597.2 - ELECTRICAL SYSTEM: Door speakers (naim) not illuminating with the door(s) closed regardless if the exterior lights are on or off technical background: -the naim logo only illuminates when the door is open on vehicles with naim audio (8rf) and without mood l
  • 2065197.2 - SUSPENSION: Squeaking/creaking noises from the front axle and/or leaks at the lower ball joint/s customer statement: -a leak is visible at the boot of the lower ball joint (grease emerging) however the boot does not show any damage
  • 2048616.10 - SUSPENSION: Creaking noise from the front suspension when maneuvering technical background: -the noise present in the sound file is caused by defective lower suspension lever - rear - hydraulic mounts. In order to reproduce the noise this bush must b
  • 2064779.2 - SUSPENSION: Creaking/squeak noise from the front suspension (upper inner level bushes) technical background: -the noise present in the sound file is caused by defective upper inner level bush/bushes. The noise can appear in the following possible sce
  • 2064779.2 - SUSPENSION: Creaking/squeak noise from the front suspension (upper inner level bushes) technical background: -the noise present in the sound file is caused by defective upper inner level bush/bushes. The noise can appear in the following possible sce
  • 2064404.2 - BRAKES (PWS): Brake pedal clicking after the vehicle pulls away (following initial engine start) customer statement: -complain of the brake pedal clicking shortly after vehicle start up/drive away (following engine start) once the vehicle reaches 20kmh
  • 2062261.4 - SUSPENSION: Bentayga - air suspension warning light within the dip - dtcs P089200 - C104707 - C103B13 evident within address 74 customer statement: -air suspension warning light within the dip
  • 2046299.15 - BRAKES (PWS): Bentayga - 1.2khz-1.4khz brake squeal customer statement: -squeal from the rear of the vehicle at low speed while braking. Technical background: -while braking at low speed, a vibration of 1.2 to 1.4 khz can be produced by the friction
  • 2065919.4 - ENGINE AND ENGINE COOLING: Water leaking from the mechanical water pump- low coolant level warning displayed - w12 tsi customer statement/workshop findings: -coolant leaking from the mechanical coolant pump -coolant witness mark on the mechanical coolant pump alth
  • 2053350.4 - ENGINE AND ENGINE COOLING: W12 - oil leak from engine technical background: -the breather return line and the oil dipstick tube o- rings can split causing an external oil leak. -this can be diagnosed as the engine sump leaking
  • 2049586.11 - ENGINE AND ENGINE COOLING: Misfiring, w12 tsi - excessive carbon build up cylinder leakage customer statement: -emission control warning signal displayed, engine misfire workshop findings: -event entries in engine control unit relating to cylinder misfires- exces
  • 2053348.9 - ENGINE AND ENGINE COOLING: W12 engine management light on - turbocharger speed sensor dtcs stored customer statement: -engine management light is evident within the dip
  • 2053351.8 - ENGINE AND ENGINE COOLING: Buzzing noise from engine area customer statement: -buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. -the noise cannot be heard from inside the cabin or outside of the vehicle in normal circ
  • 2051187.8 - ENGINE AND ENGINE COOLING: Poor engine running complaints (misfires) petrol engines only customer statement: -poor engine running, reduced power, engine warning lamp illuminated.
  • 2068273.2 - ENGINE AND ENGINE COOLING: Multiple random misfires evident during pdi customer statement: -multiple random cylinder misfire dtcs detected during pdi -dtc P030000: random/multiple cylinder misfire detected (misfires on multiple cylinders) within the following contr
  • 2053429.5 - ENGINE AND ENGINE COOLING: Emission control system lamp illuminated dtc P044100 evident customer statement: -emission control system warning lamp illuminated within the driver information panel (dip) in conjunction with dtc - P044100: evap emission contr.Sys.Incorr
  • 2028808.6 - ENGINE AND ENGINE COOLING: All 12my engine oil- service info: engine oil - specific oil type and oil consumption reference, technical background: -the use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately
  • 2064776.4 - ENGINE AND ENGINE COOLING: V8 kovomo- engine misfires- engine management light illuminated within the dip customer statement: -engine misfiring -engine running rough (not refined) -engine misfire dtcs evident -engine management light illuminated within the dip
  • 2064337.2 - ENGINE AND ENGINE COOLING: Usage of e10 fuel customer statement: -in the event a customer asks if e10 fuel can be used, the operative must refer to the technical background section of this tpi
  • 2066236.2 - ELECTRICAL SYSTEM: Unintended sounding of the alarm siren - following activation of the ignition or whilst the vehicle is left standing customer statement: -the following dtcs could also be evident within the diagnostic address 0046 and/or 00bb and/or 00bc
  • 2063651.2 - WHEELS: Tyre tread/sidewall crack(s) customer statement: -cracks evident in the sidewall and/or tread pattern technical background: -the issue is mainly evident on vehicles with very low usage this is a result of the tyre compound hardening du
  • 2061195.2 - ELECTRICAL SYSTEM: Telephone functionality complaint- minimum standards required for analysis of concerns customer statement: -the feedback method within this tpi is required should a complaint of telephone functionality and/or quality be reported.
  • 2053177.18 - ENGINE AND ENGINE COOLING: All vehicle variants - spurious dtc list customer statement: -customers will not be aware of any fault codes -workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of other investigations o
  • 2066852.3 - ELECTRICAL SYSTEM: Shaker speaker - diagnostic checks technical background: -there have been instances where shaker speakers have been changed under warranty for the complaint of sound distortion, yet when tested by bentley motors and the supplier, no fault
  • 2056407.4 - STEERING: Running gear - noise identification customer statement: -noise complaint from the suspension and/or steering
  • 2063017.2 - WHEELS: Road wheel inspection procedure: customer statement: in the event of a complaint is received regarding road wheel/s condition for example: -scratches -corrosion -damage -blemishes -chipping
  • 2064679.2 - ENGINE AND ENGINE COOLING: Oil leaking from the tell tale hole - cda actuator fixings or fuel rail fixings or vacuum assembly fixings - v8 kovomo
  • 2051046.6 - ELECTRICAL SYSTEM: Night vision camera- washer jet leaking customer statement: -washer fluid dripping/leaking from the night vision camera washer jet
  • 2055036.6 - ELECTRICAL SYSTEM: My bentley - connected services technical background: -most queries and complaints regarding my bentley connected services can be resolved by contacting my bentley support rather than raising a diss technical query. My bentley support hav
  • 2058423.9 - ENGINE AND ENGINE COOLING: New continental gt/gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life - w12 only customer statement: -warning on the driver instrument panel (dip) - oil pressure too low -dtcs relating to oil pressure
  • 2051776.4 - EQUIPMENT: New continental gt - key blade can be difficult to remove from key fob technical background: -deviations in the key blade and key fob assembly could make it difficult to remove the key blade.
  • 2063410.4 - ELECTRICAL SYSTEM: Infotainment main unit (5f/j794) fault finding/diagnosis procedure customer statement: issue suspected with the infotainment main unit (5f/j794) -mmi screen image flickers or goes blank -no response to selection -audio cuts-out
  • 2051519.11 - ENGINE AND ENGINE COOLING: Hvac operation issues/hvac motor defect dtcs logged customer statement: -hvac operation issues and hvac motor defect (dtcs) evident within address 08 - climatronic control unit, the dtcs can be static or sporadic (intermittent)
  • 2050542.6 - ELECTRICAL SYSTEM: Body/equipment: front exterior lighting steamed up/leaks customer statement: -the lenses of the headlights/front fog lamps are steamed up/damp from the inside with minor drips
  • 2057978.6 - ENGINE AND ENGINE COOLING: Engine lubricating oil - replenishment customer statement: -engine lubricating oil lamp illuminated on drivers instrument panel -engine lubricating oil requires "topping up" between services
  • 2061566.4 - ELECTRICAL SYSTEM: During pdi - unable to complete the set-up of connected services customer statement: -unable to complete set-up of connected services at pdi and/or the sos led in roof console is either lit red or flashing red and/or the test call is unab
  • 2064648.2 - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): Acc unavailable- traffic assist failure - safeguard failure- radar malfunction warning dip - numerous dtcs within 0013 customer statement: -acc failure -traffic assist failure -safeguard failure -radar malfunction
  • 2051562.10 - ELECTRICAL SYSTEM: 12 volt - battery test instruction technical background: -for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be raised prior to battery replacement, refer to the instructions within the measur
  • 2060223.5 - STEERING: During pdi - steering wheel vibration and/or steering wheel out of alignment is evident customer statement: -vehicle is pulling to the left or right -steering wheel vibration -general vehicle geometry concerns
  • 2068212.4 - ELECTRICAL SYSTEM: Software update for mmi, emergency call module and communication unit and gateway for mib3 vehicles (re22/29)
  • 2061582.6 - ELECTRICAL SYSTEM: Driver/passenger door/s creak on close - bentayga customer statement: -driver and/or passenger door creak during the "power close" function
  • 2068273.1 - ENGINE AND ENGINE COOLING: Multiple random misfires evident during pdi customer statement: -multiple random cylinder misfire dtc's detected during pdi-dtc P030000: random/multiple cylinder misfire detected with the following control units: -v8-ecm1-v*(address01)ec
  • 2051187.7 - ENGINE AND ENGINE COOLING: Poor engine running complaints (misfires) petrol engines only customer statement: -poor engine running, reduced power, engine warning lamp illuminated.
  • 2061344.8 - BRAKES (PWS): Rear brake pad - shim installation (sc 20/32) technical background: -fitment of shims to the rear brake pads, specific grease should also be applied to the shims.
  • 2051562.9 - ELECTRICAL SYSTEM: 12 volt- battery condition checks. Technical background for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be raised prior to battery replacement, refer to the instructions within the measure
  • 2067613.1 - ENGINE AND ENGINE COOLING: Bentayga hybrid - engine control module update (sc 22/24) technical background: a software update to the engine control module is required remedy: carry out the instructions within the work section to completion
  • 2068064.1 - STRUCTURE: Front door clash condition with the rear door brightware (left and/or right hand side) customer statement: -the front door inner panel hem is clashing with the rear door lower brightware during the closing operation of the front door.
  • 2058484.9 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo - dtcs P310B00 with symptom code 2638 - check engine lamp - fuel pressure regulation customer statement: -engine warning lamp is illuminated within the driver instrument panel (dip) in conjunction with the dtc.
  • 2059379.2 - ENGINE AND ENGINE COOLING: High pitched whistle from the engine - warning light within the dip - engine not running smoothly - numerous dtcs customer statement: -emission control warning light evident within the dip -engine not running/idling smoothly -high pitch
  • 2065919.3 - ENGINE AND ENGINE COOLING: Water leaking from the mechanical water pump- low coolant level warning displayed customer statement: -coolant leaking from the mechanical coolant pump -coolant witness mark on the mechanical coolant pump although coolant is not leaking/
  • 2066852.2 - ELECTRICAL SYSTEM: Shaker speaker-diagnostic checks customer statement: -customer complains of poor quality music output from the shaker speaker due to rattling noise/sound distortion. Technical background: -there have been instances where shaker speakers
  • 2062080/7 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo and v6 (hybrid) - fuel pressure regulation - numerous dtcs customer statement: -check engine lamp illuminated within the driver instrument panel (dip): -P310B00 with system code 2636 - low fuel pressure regulation" l
  • 2066246/2 - ENGINE AND ENGINE COOLING: Bentayga/new flyingspur - dtcpoc4a00 hybrid/ev battery pack coolant pump "a" control performance within address 8c customer statement: -speed limitation noticeable when driving in ev mode (restricting the vehicle speed to approximately 30
  • 2066850/3 - ENGINE AND ENGINE COOLING: Rear lamp electrical defect - numerous dtcs evident customer statement: -rear lamp warning within the dip -numerous dtcs within diagnostic address 46 (j393) -faulty rear lamp operation
  • 2066850/2 - ENGINE AND ENGINE COOLING: Rear lamp electrical defect - numerous dtcs evident customer statement: -rear lamp warning within the dip -numerous dtcs within diagnostic address 46 (j393) -faulty rear lamp operation
  • 2066143/4 - SERVICE BRAKES, HYDRAULIC: Fitment of rear brake caliper carrier for complaints relating to 3.4 khz rear break squeal customer statement: -rear brake squeal (3.4 khz) during brake application at low speed.
  • 2058484/8 - ENGINE AND ENGINE COOLING: Bentayga v8 kovomo - dtc P310B00 with symptom code 2638 - check engine lamp - fuel pressure regulation customer statement: -engine warning lamp is illuminated within the driver instrument panel (dip) in conjunction with the dtc as detaile
  • 2067489/1 - VISIBILITY: Window side glass - identification - standard (std) or privacy (prv) customer statement: - incorrect side glass fitted - standard (std) not privacy (prv) or visa versa and/or defects are evident within the glass technical background: -
  • 2053492/8 - SUSPENSION: Air spring fault finding customer statement: -the front and/or rear suspension appears to have dropped technical background: -bentley vehicles which are applicable to this tpi are fitted with air springs as part of the suspension system
  • 2066497/2 - ELECTRICAL SYSTEM: Bentayga hybrid - unable to charge the high voltage battery or charging starts and then stops customer statement: -unable to charge the high voltage battery, or charging starts and then stops technical background: -in the event the issu
  • 2067740/1 - STRUCTURE: Tailgate interior trim - specification guidelines customer statement: -suspected tailgate lower trim surface damage issues technical background: -the complaint could be received for the right and/or left hand side -refer to the measure
  • 2053348/7 - ENGINE AND ENGINE COOLING: W12 engine management light on - turbocharger speed sensor dtcs stored customer statement: -engine management light is evident within the dip technical background: -the operative should lease with the customer to clarify the driving con
  • 2066040/2 - ENGINE AND ENGINE COOLING: Oil leak from the oil separator/breather connection - intake manifold whistle - emission control warning within the dip customer statement: -emission control warning within the dip technical background: -refer to the measure section of
  • 2067711/1 - ELECTRICAL SYSTEM: Dtcs B200000 and/or B200096 evident within 0075 (emergency call module and communication unit) customer statement: - warning within the dip (figure 1) emergency call function fault - function unavailable - contact your bentley retailer t
  • 2053177/17 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list. Customer statement / workshop findings: -customers will not be aware of any fault codes -workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of o
  • 2062626/3 - ENGINE AND ENGINE COOLING: Dtcs stored for all cylinders on bank 1 or all cylinders on bank 2 - w12 tsi engine derivative. Customer statement / workshop findings: -dtcs stored for all cylinders on bank 1 or all cylinders on bank 2 including multiple cylinder misfir
  • 2067429/2 - VISIBILITY: Hvac not working no air flow - dtc B10AE31 high pressure sensor - no signal dtc logged within address 08. Customer statement / workshop findings: - hvac not working to specification (no air flow) - dtc B10AE31 high pressure sensor - no s
  • 2067597/1 - EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS: Door speakers (naim) not illuminating with the door(s) closed regardless if the exterior lights are on or off. Customer statement / workshop findings: the naim door speaker logo does not illuminate when the door is closed and the external
  • 2064482/2 - STRUCTURE: Audible creak from the lower/central a post when opening and/or closing the front door/s. Customer statement / workshop findings audible creak coming from the lower/central a post in the vicinity of the check strap fixing point (figure 1)
  • 2052853/10 - SERVICE BRAKES, HYDRAULIC: Clicking noises from the left and/or right front corner(s). Customer statement / workshop findings: clicking noises from the left and/or right front corner(s) technical background: in order to accurately diagnose and repair customer rep
  • 2065919/2 - ELECTRICAL SYSTEM: Water leaking from mechanical water pump - low coolant level warning displayed - w12 tsi. Customer statement / workshop findings: - coolant leaking from the mechanical coolant pump and/or - low coolant level warning displayed technical
  • 2067488/1 - STRUCTURE: Veneer/trim mismatch - diss query requirements. Customer statement / workshop findings: in the event that a trim mismatch is detected for example: - piano black veneer is supplied although the customer ordered walnut veneer or - the int
  • 2051965/3 - ELECTRICAL SYSTEM: Bentley dynamic ride system warning displayed- dtc p0B2500: hybrid/ev battery a voltage low stored. Customer statement / workshop findings: bentley dynamic ride system: fault displayed within the drivers instrument panel (dip) workshop fi
  • 2060102/3 - ELECTRICAL SYSTEM: Bentayga - outside air temperature - incorrect reading in fahrenheit. Customer statement / workshop findings: outside air temperature reading within the driver instrument panel (dip) is incorrect when reading in fahrenheit technical back
  • 2062080/6 - ELECTRICAL SYSTEM: Bentayga v8 kovomo and v6 (hybrid) - fuel pressure regulation - numerous dtcs. Customer statement / workshop findings: check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below: -
  • 2058484/7 - ELECTRICAL SYSTEM: Bentayga v8 kovomo - dtc P310B00 with symptom code 2638 - check engine lamp - fuel pressure regulation. Customer statement / workshop findings check engine lamp illuminated within the driver instrument panel (dip) in conjunction with the
  • 2062365/2 - ELECTRICAL SYSTEM: Bentayga and new flying spur hybrid dtc P103A00 evident engine oil fuel portion too high. Customer statement / workshop findings: - warning message within the dip - the message asks the customer to warm up engine accompanied by a yellow
  • 2061044/4 - EQUIPMENT ADAPTIVE/MOBILITY: Bentayga hybrid - distance covered when in electric mode is not as expected. Customer statement / workshop findings: customer reports the hybrid e-range (electric driving range) does not achieve the expected distance. Technical backgroun
  • 2054862/9 - EQUIPMENT ADAPTIVE/MOBILITY: Front brake squeal - 1.5 khz to 2.0 khz. Customer statement / workshop findings: front brake squeal with a frequency of 1.5 khz to 2.0 khz technical background: modified front brake calipers and modified front brake disc guard plates ar
  • 2046299/14 - EQUIPMENT: Bentayga - 1.2khz - 1.4khz rear brake squeal. Customer statement / workshop findings: squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be
  • 2063855/4 - LANE DEPARTURE: Dtc B17B801 and/or B17B804 - evident within address 0019 and/or dtc U112300 evident in 00a5. Customer statement: lane assist and/or traffic assist are not functional workshop findings: dtc - B17B801 - steering wheel touch recognition con
  • 2058423/8 - EQUIPMENT: New continental gt/gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life. Customer statement / workshop findings: warning on the driver instrument panel (dip) - oil pressure too low dtcs relating to oil p
  • 2067399/1 - ELECTRICAL SYSTEM: Warning evident within the dip for the steering system - dtc U103100 evident within diagnostic address 0044. Customer statement: - warning within the dip for the steering system (figure 1) figure 1 workshop findings: - dtc U103100 with
  • 2066738/1 - STRUCTURE: Underfloor paint drain hole check (sc22/14). Technical background: due to a process change within manufacturing, the paint drain hole (figure 1) which is located on the left hand side of the floor pan may not have been sealed/covered imp
  • 2066738/2 - STRUCTURE: Underfloor paint drain hole check (sc22/14). Technical background: due to a process change within manufacturing, the paint drain hole (figure 1) which is located on the left hand side of the floor pan may not have been sealed/covered imp
  • 2066843/1 - ELECTRICAL SYSTEM: Engine vibration/humming at idle - active engine mount diagnosis guidelines. Customer statement: engine vibration/humming noise at idle workshop findings dtc C113111 - 307 - actuator 1 for assembly mounting short circuit to ground (gnd)
  • 2066714/1 - ELECTRICAL SYSTEM: Bentayga hybrid - dtc's P0C5C00 - P0C5200 - P0A2D00 evident within address 51 - drive motor control module. Customer statement / workshop findings: engine warning light within the driver instrument panel (dip) the following dtcs are evid
  • 2059027/4 - ELECTRICAL SYSTEM: Customer statement / workshop findings: various warning messages on driver instrument panel (dip) unable to select ev drive mode. Fault codes stored in multiple diagnostic addresses for data-bus errors. Diagnostic trouble codes (dtcs) p
  • 2066862/1 - EXTERIOR LIGHTING: Various errors with front lamps - dtc C123Bfa - bulb for parking light short circuit' logged in address d6 and/or d7. Customer statement / workshop findings: one or a combination of the issues shown below are evident - the side light wit
  • 2052853/9 - SERVICE BRAKES, HYDRAULIC: Clicking noises from the left and/or right front corner(s). Customer statement / workshop findings: clicking noises from the left and/or right front corner(s) technical background: in order to accurately diagnose and repair customer rep
  • 2055036/5 - ELECTRICAL SYSTEM: My bentley - connected services. Customer statement / workshop findings: complaints relating to my bentley connected services. Technical background: most queries and complaints regarding my bentley connected services can be resolved by
  • 2065480/6 - ENGINE AND ENGINE COOLING: V8 kovomo - bentayga - valve spring replacement (sc21/42). Technical background the intake valve springs (16) and outlet valve springs (16) located within the cylinder heads of bank 1 and 2 require replacing the replacement of all valve
  • 2066591/1 - ELECTRICAL SYSTEM: Dtc P263500 with symptom code -10061 - noise from within the fuel tank. Customer statement - engine warning light illuminated within the dip and/or - drive system fault warning within the dip (figure 1) workshop findings - dtc P263500 -
  • 2066850/1 - EXTERIOR LIGHTING: Rear lamp electrical defect - numerous dtc's evident. Customer statement / workshop findings - rear lamp warning within the dip - numerous dtcs within diagnostic address 46 (j393) - faulty rear lamp operation refer to the examples be
  • 2054862/8 - SERVICE BRAKES, HYDRAULIC: Front brake squeal - 1.5 khz to 2.0 khz. Customer statement / workshop findings front brake squeal with a frequency of 1.5 khz to 2.0 khz technical background: modified front brake callipers and modified front brake disc guard plates ar
  • 2063855/3 - LANE DEPARTURE: Dtc B17B801 and/or B17B804 - evident within address 0019 and/or dtc U112300 evident in 00a5. Customer statement / workshop findings: lane assist and/or traffic assist are not functional workshop findings: dtc - B17B801 - steering wheel t
  • 2052785/7 - SERVICE BRAKES, HYDRAULIC: Brake noise identification. Customer statement: noise complaint from the braking system. Workshop findings: the noise can be reproduced and clearly assigned to the braking system. Service: note: for correct diagnosis and repair the at
  • 2062080/5 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Bentayga v8 kovomo and v6 (hybrid) - fuel pressure regulation. Customer statement / workshop findings: check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below: -P310B00 with symp
  • 2063657/2 - ELECTRICAL SYSTEM: P245000 - evap system switching valve "a" performance/stuck open dtc logged - bentayga v8 kovomo. Customer statement: emission control system warning light illuminated within the dip (figure 1) figure 1 workshop findings dtc P245000 - e
  • 2066497/1 - ELECTRICAL SYSTEM: Bentayga hybrid - unable to charge the high voltage battery or charging starts and then stops. Customer statement: unable to charge the high voltage battery, or charging starts and then stops. Workshop findings: the following dtcs are e
  • 2066561/1 - COMMUNICATION: High voltage battery charger communication dtc U113900 - stored in address 17 - dashboard. Customer statement / workshop findings: the following dtc is evident within diagnostic address 17 - dashboard - high voltage battery charger commu
  • 2065715/1 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Bentayga hybrid - emission control system warning lamp illuminated within the dip - potential wiring clash condition. Customer statement / workshop findings: - emission control system warning lamp illuminated (figure 1) within the driver
  • 2065697/1 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE: Bentayga hybrid - emission control system warning lamp illuminated within the dip - open circuit dtc's evident. Customer statement: - emission control system warning lamp illuminated (figure 1) within the driver information panel (dip) f
  • 2066502/1 - STRUCTURE: Charging starts and stops when using a public charging unit. Customer statement / workshop findings: when using a public charging unit to charge the high voltage battery, charging starts and is then interrupted/stops workshop findings th
  • 2066246/1 - ELECTRICAL SYSTEM: Bentayga/new flying spur - dtc P0C4A00 hybrid/ev battery pack coolant pump a control performance within address 8c. Customer statement / workshop findings: - speed limitation noticeable when driving in ev mode (restricting the vehicle spe
  • 2059392/2 - ELECTRICAL SYSTEM: Bentayga - pdc system not working or pdc system false detection. Customer statement / workshop findings: - pdc system not working or pdc system false detection - warning evident within the dip workshop findings: - parking aid sensor ra
  • 2054862/7 - BRAKES (PWS): Front brake squeal - 1.8 khz to 1.9 khz. Customer statement / workshop findings: front brake squeal with a frequency of 1.8 khz to 1.9 khz technical background: modified front brake calipers and modified front brake disc guard plates ar
  • 2065924/2 - ELECTRICAL SYSTEM: Bentley dynamic ride system warning displayed - dtc C1260f0 with symptom code 262400 present within address 0074. Customer statement / workshop findings: bentley dynamic ride system fault warning displayed workshop findings dtc C1260f0 w
  • 2066236/1 - EXTERIOR LIGHTING: Unintended sounding of the alarm siren - following activation of the ignition or whilst the vehicle is left standing. Customer statement / workshop findings: unintended sounding of the alarm siren following activation of the ignition or
  • 2066580/1 - BRAKES (PWS): Odour emanating from the front wheel arches/front wheels - odour is also evident within the cabin. Customer statement / workshop findings: - undesirable odour emanating from the front wheel arches, the issue occurs after the vehicle has r
  • 2065480/5 - ENGINE AND ENGINE COOLING: V8 kovomo - bentayga - valve spring replacement (sc21/42). Technical background: the intake valve springs (16) and outlet valve springs (16) located within the cylinder heads of bank 1 and 2 require replacing the replacement of all valve
  • 2058484/6 - ELECTRICAL SYSTEM: Bentayga v8 kovomo - dtc P310B00 with symptom code 2638 - check engine lamp - fuel pressure regulation. Customer statement / workshop findings: check engine lamp illuminated within the driver instrument panel (dip) in conjunction with th
  • 2062080/4 - ELECTRICAL SYSTEM: Bentayga v8 kovomo - fuel pressure regulation. Customer statement / workshop findings: check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below: - P310B00 with symptom code 2636 -
  • 2065926/1 - ELECTRICAL SYSTEM: Fuel pressure regulator - dtc P242200 with symptom code 14536 evident within address 0001. Customer statement / workshop findings customer statement: the warning lamp for the emission control system is displayed within the dip workshop f
  • 2065924/1 - ELECTRICAL SYSTEM: Bentley dynamic ride system warning displayed - dtc C1260f0 with symptom code 262400 present within address 0074. Customer statement / workshop findings: bentley dynamic ride system fault warning displayed workshop findings dtc C1260f0 w
  • 2066040/1 - ELECTRICAL SYSTEM: Oil leak from the oil separator/breather connection - intake manifold whistle - emission control warning within the dip. Customer statement / workshop findings: - emission control warning within the dip and/or - whistling noise(s) from t
  • 2051045/5 - EQUIPMENT: Night vision camera - washer jet leaking. Customer statement / workshop findings: washer fluid dripping/leaking from the night vision camera washer jet technical background: please note: the photographs shown within this tpi are based o
  • 2058423/7 - ELECTRICAL SYSTEM: New continental gt / gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life. Customer statement / workshop findings: warning on the driver instrument panel (dip) - oil pressure too low dtcs relating to oil
  • 2061344/7 - SERVICE BRAKES, HYDRAULIC: Rear brake pad - shim installation (sc 20/32). Technical background: fitment of shims to the rear brake pads, specific grease should also be applied to the shims please note: this is an ongoing exercise and therefore the latest vin list
  • 2065760/1 - STRUCTURE: Rear jacking point - sill damage found during pdi. Customer statement / workshop findings: damage found around the rear sill jacking point during pdi (figure 1). Measure: in the event the issue is as described, please raise a technical
  • 2046299/13 - SERVICE BRAKES, HYDRAULIC: Bentayga - 1.2khz - 1.4khz rear brake squeal. Customer statement / workshop findings squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be
  • 2065664/1 - ELECTRICAL SYSTEM: Bentayga v8 kovomo - engine mil light on - dtc o2 sensor signals swapped bank 1 sensor 2/ bank 2 sensor 2. Customer statement / workshop findings: dtc P004100: o2 sensor signals swapped bank 1 sensor 2/ bank 2 sensor 2 is evident within a
  • 2065480/4 - ENGINE AND ENGINE COOLING: V8 kovomo - bentayga - valve spring replacement (sc21/42). Technical background: the intake valve springs (16) and outlet valve springs (16) located within the cylinder heads of bank 1 and 2 require replacing the replacement of all valve
  • 2064776/3 - ELECTRICAL SYSTEM: V8 kovomo - engine misfires - engine management light illuminated within the dip. Customer statement / workshop findings - engine misfiring - engine running rough (not refined) - engine misfire dtcs evident - engine management light il
  • 2064776/2 - ELECTRICAL SYSTEM: V8 kovomo - engine misfires - engine management light illuminated within the dip. Customer statement / workshop findings: - engine misfiring - engine running rough (not refined) - engine misfire dtcâ¿¿s evident - engine management l
  • 2065480/3 - EQUIPMENT:MECHANICAL: V8 kovomo - bentayga - valve spring replacement (sc21/42). Technical background: the intake valve springs (16) and outlet valve springs (16) located within the cylinder heads of bank 1 and 2 require replacing the replacement of all valve
  • 2065498/1 - EQUIPMENT: Rear seat entertainment - unavailable features. Customer statement / workshop findings: the crosslink and audio to car functions of the rear seat entertainment screens are not working to specification (icons greyed out) a message is also
  • 2059612/3 - EQUIPMENT: Bentayga hybrid and new flying spur hybrid - home charging unit pin code. Customer statement / workshop findings: bentley home charging unit - unable to recollect personal identification number (pin). Unable to charge high voltage battery
  • 2057470/3 - EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE: Bentayga hybrid and new flying spur - bentley home charging unit - not functioning. Customer statement / workshop findings: high voltage system - bentley home charging unit (low version) does not function, the following indicator lights a
  • 2063725/2 - ENGINE (PWS): Bentayga hybrid - hvac compressor noise. Customer statement / workshop findings high frequency noise audible from inside the cabin and/or when standing at the front of the vehicle, the noise is mainly evident whilst operating in hot ambie
  • 2057460/3 - EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE: Bentayga hybrid - home charging unit. Customer statement / workshop findings: charger for high voltage battery does not have charging cables connected. Technical background: the bentley home charging unit ic-cpd (in cable control & pro
  • 2058049/4 - ELECTRICAL SYSTEM: Dtc P0CE100 - logged within the thermal management control unit - address c5 - j1024. Customer statement / workshop findings: dtc P0CE100 - logged within the thermal management control unit - address c5 - j1024 customer statement concern
  • 2057988/6 - EQUIPMENT: Bentayga hybrid - accessory embargo. Customer statement / workshop findings customer request to install fixed sill steps, deploying sill steps or illuminated tread plates to bentayga hybrid vehicle. Technical background due to the routi
  • 2060117/3 - EQUIPMENT: Bentayga hybrid - ac charging timer does not function. Customer statement / workshop findings: the ac charging timer does not function. The customer has difficulties with timed charging. Immediate charging works correctly, but when using
  • 2065398/1 - ELECTRICAL SYSTEM: W12 tsi - engine mil light illuminated with numerous dtcs within 0001 including - P032700 and/or P033200. Customer statement - mil light displayed - engine not refined when running workshop findings the two most common dtcs are as follo
  • 2065604/1 - EQUIPMENT: Suspicion that control units or services have been influenced by third parties. Customer statement / workshop findings: in the event a customer complaint is received relating to a suspicion that control units or services have been influen
  • 2051045/4 - EQUIPMENT: Night vision camera - washer jet leaking. Customer statement / workshop findings: washer fluid dripping/leaking from the night vision camera washer jet. Technical background: please note: the photographs shown within this tpi are based
  • 2063410/3 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Infotainment main unit (5f / j794) fault finding/diagnosis procedure. Customer statement / workshop findings issue suspected with the infotainment main unit (5f / j794) - for example: - mmi screen image flickers or goes blank - no respo
  • 2061173/2 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Infotainment screen goes blank - connecting to apple carplay. Customer statement / workshop findings: infotainment system locks up and displays a blank screen when attempting to connect apple carplay (figure 1). Technical background: sh
  • 2065215/1 - ENGINE AND ENGINE COOLING: V8 kovomo engine replacement (fitment of ancillary components). Customer statement / workshop findings: torque values for ancillary components (used during engine replacement) are not currently available within the repair manual. The aff
  • 2064824/3 - EQUIPMENT: Bentayga hybrid - left hand rear jacking block replacement and coolant pipe check (sc 21/38). Technical background due to possible a clash condition between the high voltage system coolant pipe and the left hand rear jack block - figure 1
  • 2064824/1 - EQUIPMENT: Bentayga hybrid - left hand rear jacking block replacement and coolant pipe check (sc 21/38). Technical background: due to possible a clash condition between the high voltage system coolant pipe and the left hand rear jack block - figure
  • 2061999/2 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Tyre pressure monitoring system - transmitter replacement - 433 mhz (sc 21/25). Technical background: incorrect coding within the tyre pressure monitoring system (tpms) transmitters the incorrect coding prevents the tpms control unit fro
  • 2065148/1 - ENGINE (PWS): V8 kovomo - engine mil light on - dtc P04F000: evap system high pressure purge line performance evident. Customer statement: - engine mil light illuminated within the dip workshop findings and observations: - dtc P04F000: evap system h
  • 2065197/1 - POWER TRAIN: Squeaking/creaking noises from the front axle and/or leaks at the lower ball joint/s. Customer statement / workshop findings: squeaking/creaking noises when steering/manoeuvring or when the suspension compresses and/or: a leak is visible
  • 2052853/8 - SERVICE BRAKES, HYDRAULIC: Clicking noises from the left and/or right front corner(s). Customer statement / workshop findings: clicking noises from the left and/or right front corner(s) technical background: in order to accurately diagnose and repair customer rep
  • 2062261/3 - ELECTRICAL SYSTEM: Bentayga - air suspension warning light within the dip - dtcs P089200 - C104707 - C103B13 - evident within address 74. Customer statement / workshop findings: air suspension warning light within the dip workshop findings: one or a combin
  • 2052853/7 - SERVICE BRAKES, HYDRAULIC: Clicking noises from the left and/or right front corner(s). Condition: clicking noises from the left and/or right front corner(s) technical background: in order to accurately diagnose and repair customer reported clicking noises from th
  • 2058411/4 - SEAT BELTS: Seat belt buckle stop button - missing, condition: seat belt buckle stop button missing technical background: the seat belt buckle stop button should be evident as shown in figure 1. Should the seatbelt be as shown in figure 2 (buckle
  • 2064680/1 - ELECTRICAL SYSTEM: Dtc P060600 evident within address 51 - electric drive control unit. Customer statement / workshop findings: high voltage system warning within the dip workshop findings: power electronics dtc P060600 evident within address 51 - electric
  • 2064579/1 - ELECTRICAL SYSTEM: Bentayga - dtc C11C613 - air suspension warning displayed in driver instrument panel. Customer statement / workshop findings: air suspension system warning displayed in the driver instrument panel (dip) workshop findings dtc C11C613 (sym
  • 2064779/1 - STRUCTURE: Customer statement: creaking/squeak noise from the front suspension. Workshop findings: defective upper inner lever bush. Technical background verify that the customer complaint matches the sound file within the bentley hub reference
  • 2064582/1 - SUSPENSION: Vehicle sitting low on one or more corners when static with no relevant dtcs stored. Customer statement / workshop findings - vehicle sitting low on one or more corners when static - no relevant dtcs are evident technical background: r
  • 2064776/1 - ELECTRICAL SYSTEM: Customer statement / workshop findings -engine misfiring -engine running rough (not refined) -engine misfire dtcs evident -engine management light illuminated within the dip -knocking noise from the cylinder head (note: the noise can b
  • 2064321/2 - STRUCTURE: Bentayga - rear jack block fitting instruction technical background: the repair instructions within this service campaign are different depending on the vehicle type (hybrid or non hybrid) the operative must ensure the correct instructi
  • 2064679/1 - ENGINE AND ENGINE COOLING:ENGINE:SOLENOID/ACTUATOR: Customer statement / workshop findings oil leaking out of the tell tale hole from the following fixings: -cda activation/ deactivation solenoid fixings -or fuel rail fixings -or fixings for the vacuum system assembly technical backgr
  • 2064519/1 - SERVICE BRAKES, ELECTRIC: Dtc's C10BCf6 - 160000 and/or C12E2f2 with symptom code 59744 stored in address 0003 - parking brake warning in dip. Customer statement: parking brake warning light evident within the dip (see example shown in figure 1) workshop findings
  • 2064680/2 - EQUIPMENT:ELECTRICAL: Customer statement: high voltage system warning within the dip. Workshop findings: dtc P060600 with symptom code 29313 is evident within address 51 - electric drive control unit (dtc cannot be cleared). Technical background: dtc P06060
  • 2051562/8 - ELECTRICAL SYSTEM: 12 volt - battery condition checks. Customer statement / workshop findings: 12 volt battery test instruction technical background: for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be rais
  • 2061582/5 - LATCHES/LOCKS/LINKAGES: Driver/passenger door/s creak on close. Customer statement / workshop findings: driver and/or passenger door creak during the close function technical background: ensure the fault is as described within the customer statement, refer to
  • 2053492/7 - SUSPENSION: Air spring fault finding. Customer statement / workshop findings: the front and/or rear suspension appears to have dropped. Technical background: the list of bentley vehicles below are fitted with air springs as part of the suspension s
  • 2064460/1 - EQUIPMENT: Customer statement / workshop findings: rear side window blind/s do not operate from the individual switches and/or from the drivers door master switches. Technical background: the following most common failure modes should be consider
  • 2053429/4 - ELECTRICAL SYSTEM: Emission control system lamp illuminated - dtc P044100 evident. Customer statement / workshop findings: emission control system warning lamp illuminated (figure 1) within the driver information panel (dip) in conjunction with dtc - P04410
  • 2064469/1 - STRUCTURE: Bentayga - rear window blinds do not fully retract. Customer statement / workshop findings: rear window blind/s do not fully retract (jammed)
  • 2054599/8 - EXTERIOR LIGHTING: Customer statement / workshop findings: headlamp operation issues technical background: dtcs evident within the left light control unit (diagnostic address d6) and/or the right light control unit (diagnostic address d7) there are numer
  • 2063855/2 - EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING: Customer statement: lane assist and/or traffic assist are not functional. Workshop findings: dtc-B17B801- steering wheel touch recognition control module evident within address 0019 and/or dtcB17B804 -steering wheel touch recognition
  • 2064497/1 - EXTERIOR LIGHTING: Bentayga - dtc for low beam light bulb open or short circuit dtcs C119813 low beam light bulb open circuit or C1198fa low beam light bulb short circuit evident in d6 and/or d7. Customer statement: head lamp low beam not functioning and
  • 2053351/7 - STRUCTURE: Buzzing noise from engine area. Customer statement / workshop findings workshop findings: buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or
  • 2052394/14 - LATCHES/LOCKS/LINKAGES: Driver/passenger door latch creak on close. Condition: driver or passenger door creak during the close function technical background: refer to the vehicle repair history to check and confirm any previous work done regarding door latch r
  • 2057978/5 - ELECTRICAL SYSTEM: Engine lubricating oil - replenishment. Customer statement / workshop findings engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services. Technical background: in or
  • 2062075/2 - EQUIPMENT: Owner's handbook - incorrect roof console image shown - garage door opener (gdo) condition: the owners handbook is showing an incorrect roof console image, highlighting the garage door opener (gdo) programming switches for bentayga 21my
  • 2056950/6 - EQUIPMENT: Telephone interference condition: when using a mobile telephone via a bluetooth connection the audio quality is poor due to interference technical background: customer complaint of poor audio quality due to interference when using a mob
  • 2060205/3 - ELECTRICAL SYSTEM: Engine cooling system - dtc P218100 - v8 kovomo customer statement / workshop findings: emission control lamp illuminated on driver instrument panel. The time to reach the correct engine coolant operating temperature has increased. Dia
  • 2053177/16 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list. Customer statement / workshop findings customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of othe
  • 2063954/3 - ELECTRICAL SYSTEM: Engine warning light illuminated within the dip during acceleration - dtc P029900 evident - w12 tsi only customer statement: engine warning light and max engine speed 4000 rpm warning evident within the dip during acceleration - warning o
  • 2063729/2 - ELECTRICAL SYSTEM: Fitment of control modules from donor vehicles for test purposes technical background: if an issue is suspected for one of the control modules listed below: - onboard supply control unit (j519) - convenience system central control unit
  • 2063410/2 - EQUIPMENT: Infotainment main unit (5f / j794) fault finding/diagnosis procedure customer statement / workshop findings: issue suspected with the infotainment main unit (5f / j794) - for example: -mmi screen image flickers or goes blank - no respon
  • 2063354/2 - ENGINE AND ENGINE COOLING: V8 kovomo - whining noise - front of the engine at idle speed customer statement: erratic whining noises from the front of the engine at idle speed. Workshop findings: the irregular knocking noises can be assigned to the front of the e
  • 2061566/3 - EQUIPMENT: Customer statement / workshop findings: very important: this tpi is only applicable to vehicles which have the following issues found during the pre delivery inspection (pdi). Unable to complete set-up of connected services at pdi and/or
  • 2057841/3 - STRUCTURE: Windscreen replacement criteria whilst under manufacturers warranty customer statement / workshop findings: windscreen cracked/damaged technical background: please refer to the instructions within the measure section of this tpi in the
  • 2061757/2 - EQUIPMENT: Customer statement: night vision warning lamp is evident with the drivers information panel (dip). Workshop findings: dtc - B2000f2: faulty control module (symptom code 4102) evident within address 0084 night vision control module. Tech
  • 2056582/4 - STRUCTURE: Interior trim - creak and rattle - noise identification customer statement: noise complaint from the interior workshop findings: the noise can be reproduced and clearly assigned to the interior prior to starting the instructions withi
  • 2051562/7 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: 12 volt - battery condition checks. Customer statement / workshop findings: 12 volt battery test instruction technical background: for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be rais
  • 2064482/1 - STRUCTURE: Audible creak from the lower/central a post when opening and/or closing the front door/s. Customer statement / workshop findings: audible creak coming from the lower/central a post in the vicinity of the check strap fixing point during
  • 2063070/2 - EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH: Bentayga -auxiliary tail lights in bumper operating instead of main tail lights when not intended. Customer statement / workshop findings: the auxiliary tail lamps in the rear bumper are illuminated instead of the main tail lamps with t
  • 2050542/5 - EQUIPMENT: Service info: body/equipment: front exterior lighting steamed up/leaks. Customer statement / workshop findings customer statement: 1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp f
  • 2050334/7 - ENGINE AND ENGINE COOLING: Ticking noise from engine bay. Customer statement / workshop findings: ticking noise emanating from rear of bank 1 cylinder head technical background: noise from failed vacuum pump. Measure: a specific vacuum pump failure is known to
  • 2049586/8 - ELECTRICAL SYSTEM: Misfiring, w12 tsi - excessive carbon build up cylinder leakage. Customer statement / workshop findings: customer statement: emission control warning signal displayed, engine misfire workshop findings: event entries in engine control uni
  • 2036678/4 - ELECTRICAL SYSTEM: Speaker replacement - diagnostic checks. Customer statement / workshop findings: audio output from speakers is distorted technical background: there have been instances where door speakers have been changed under warranty for the compla
  • 2033864/6 - WHEELS: Customer statement / workshop findings: unable to remove accessory valve caps, figure 1 shows an example of the caps. Technical background: we have observed instances where the caps have been difficult to remove once fitted, the issue is
  • 2028808/5 - ENGINE AND ENGINE COOLING: Service info: engine oil specific oil type and oil consumption reference. Customer statement / workshop findings: engine oil level requires top up between services technical background: the use of the correct oil for each engine type i
  • 2064404/1 - SERVICE BRAKES, HYDRAULIC: Brake pedal clicking after the vehicle pulls away (following initial engine start). Customer statement / workshop findings: complaint of the brake pedal clicking shortly after vehicle start up/drive away (following engine start) once the
  • 2051519/9 - VISIBILITY: Hvac operation issues/hvac motor defect dtcs logged. Customer statement / workshop findings: hvac operation issues and hvac motor defect (dtcs) evident within address 08 climatronic control unit, the dtcs can be static or sporadic (inter
  • 2051219/6 - ELECTRICAL SYSTEM: W12 tsi camshaft phaser position related dtc. Customer statement / workshop findings: customer reporting emission control warning indicator displayed. Engine running rough.
  • 2051187/6 - ELECTRICAL SYSTEM: Poor engine running complaints (misfires) petrol engines only. Customer statement / workshop findings: poor engine running, reduced power, engine warning lamp illuminated. Technical background: technical product information (tpi) to ass
  • 2063406/2 - SERVICE BRAKES, HYDRAULIC: Rear brake squeal (5 khz) non csic brakes only. Customer statement / workshop findings at low speed, during low braking force application, the rear brakes can produce a high frequency noise (5khz). Measure 1) follow the brake noise iden
  • 2056407/3 - SUSPENSION: Running gear - noise identification. Customer statement: noise complaint from the suspension and/or steering workshop findings: the noise can be reproduced and clearly assigned to the suspension system from either of the axles and/or
  • 2061344/5 - SERVICE BRAKES, HYDRAULIC: Rear brake pad - shim installation (sc 20/32). Technical background: fitment of shims to the rear brake pads, specific grease should also be applied to the "shims" please note: this is an ongoing exercise and therefore the latest vin lis
  • 2064321/1 - EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER: Bentayga - rear jacking block fixings missing (sc 21/32). Technical background: the left and right hand rear jacking blocks are required to be fitted during the pdi process. The blocks are secured to the body using (x2) fixings per side.
  • 2055321/2 - ELECTRICAL SYSTEM: Bentayga w12 - dtc 310b00 - low fuel pressure regulation. Customer statement / workshop findings: engine stalling when the engine is started from cold (at idle) or after a delayed cold start. These issues can trigger dtc 310b00: low fuel
  • 2053348/4 - ELECTRICAL SYSTEM: W12 engine management light on - turbocharger speed sensor dtcs stored. Customer statement / workshop findings - the engine management light is on. Workshop findings: the customer statement can be reproduced. Either of the following dtc
  • 2061999/1 - WHEELS: Tyre presssure monitoring system - transmitter replacement - 433 mhz (sc 21/25). Technical background incorrect coding within the tyre pressure monitoring system (tpms) transmitters the incorrect coding prevents the tpms control unit fro
  • 2062080/3 - ELECTRICAL SYSTEM: Bentayga v8 kovomo - fuel pressure regulation. Customer statement / workshop findings check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below: - P310B00 with symptom code 2636 -
  • 2063657/1 - ELECTRICAL SYSTEM: P245000 - evap system switching valve a performance/stuck open dtc logged - bentayga v8 kovomo. Customer statement: emission control system warning light illuminated within the dip (figure 1). Workshop findings: dtc P245000 - evap syste
  • 2064093/1 - STRUCTURE: Loss of the ev mode active pedal detent feature. Customer statement / workshop findings loss of the ev mode active pedal detent feature on the vehicle. No force can be felt by driver when passing through the ev mode threshold during the
  • 2054862/6 - SERVICE BRAKES, HYDRAULIC: Front brake squeal - 1.8 khz to 1.9 khzcustomer statement / workshop findings front brake squeal with a frequency of 1.8 khz to 1.9 khz technical background modified front brake callipers and modified front brake disc guard plates are av
  • 2048616/9 - SUSPENSION: Creaking noise from the front suspension when manoeuvring. Customer statement / workshop findings: creaking noise from the front suspension when manoeuvring technical background verify that the customer complaint matches the sound file
  • 2062261/2 - ELECTRICAL SYSTEM: Bentayga - air suspension warning light within the dip - dtcs P089200 - C104707 - C103B13 - evident within address 74. Customer statement: air suspension warning light within the dip workshop findings: one or a combination of the dtcs sh
  • 2046299/12 - SERVICE BRAKES, HYDRAULIC: Bentayga - 1.2 - 1.4khz rear brake squeal customer statement / workshop findings: squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be pro
  • 2046299/11 - SERVICE BRAKES, HYDRAULIC: Bentayga - 1.2 - 1.4khz rear brake squeal customer statement / workshop findings: squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be pro
  • 2063954/1 - ELECTRICAL SYSTEM: Engine warning light illuminated within the dip during acceleration - dtc P029900 evident - w12 tsi only customer statement: engine warning light and max engine speed 4000 rpm warning evident within the dip during acceleration - warning o
  • 2063855/1 - FORWARD COLLISION AVOIDANCE: Dtc B17B801 - steering wheel touch recognition control module electrical error - evident within address 0019 customer statement: lane assist and/or traffic assist are not functional workshop findings: dtc - B17B801 - steering wheel touch
  • 2061582/4 - LATCHES/LOCKS/LINKAGES: Driver/passenger door/s creak on close. Customer statement / workshop findings driver or passenger door creak during the close function. Technical background very important: refer to the vehicle repair history to check and confirm any p
  • 2063726/1 - STRUCTURE: Discolouration around the sunroof aperture. Customer statement / workshop findings: discolouration around the sunroof aperture, refer to the examples shown in figure 1. Technical background: discolouration may become visible around the
  • 2063296/1 - VISIBILITY: Rear window blind does not operate. Customer statement / workshop findings: rear blind does not operate. Technical background: the most common failure modes are as follows: - rear blind does not operate following a can bus sleep, if th
  • 2063729/1 - ELECTRICAL SYSTEM: Fitment of control modules from donor vehicles for test purposes. Customer statement / workshop findings: refer to the technical background section before considering the fitment of control modules from donor vehicles for test purposes t
  • 2063651/1 - WHEELS: Tyre tread/sidewall crack(s). Customer statement / workshop findings: cracks evident in the sidewall and/or tread pattern (see the examples in figures 1 and 2 showing cracks within the tread pattern). The issue is mainly evident on vehic
  • 2058423/6 - ENGINE AND ENGINE COOLING: New continental gt / gtc, new flying spur and bentayga speed - low oil pressure warning during early vehicle life. Condition: warning on the driver instrument panel (dip) - oil pressure too low dtcs relating to oil pressure may also be s
  • 2061344/3 - SERVICE BRAKES, HYDRAULIC: Rear brake pad - shim installation (sc 20/32) technical background fitment of shims to the rear brake pads, specific grease should also be applied to the shims remedy: in high ambient temperatures in conjunction with low speed, low pres
  • 2061344/4 - SERVICE BRAKES, HYDRAULIC: Rear brake pad - shim installation (sc 20/32) technical background fitment of shims to the rear brake pads, specific grease should also be applied to the shims remedy: in high ambient temperatures in conjunction with low speed, low pres
  • 2063354/1 - ENGINE AND ENGINE COOLING: V8 kovomo - whining noise - front of the engine at idle speed. Customer statement / workshop findings: erratic whining noises from the front of the engine at idle speed. Workshop findings: the irregular knocking noises can be assigned to
  • 2063099/1 - ELECTRICAL SYSTEM: Bentayga hybrid - pdc multi switch not illuminated (sc21/16) technical background: the pdc multi-switch (white backlight) illumination is not available (figure 1)tch not illuminated (sc21/16) however when the switches are depressed to b
  • 2063348/1 - ELECTRICAL SYSTEM: Bentayga hybrid - pdc multi switch not illuminated. Customer statement / workshop findings: the pdc multi-switch (white backlight) illumination is not available (figure 1) when the switches are depressed to be active the illumination wor
  • 2063240/1 - STRUCTURE: Creaking noise from the rear seats (5 and 7 seat variants only). Customer statement / workshop findings: noise/creak from the rear seat/s at speeds up to 70 mph and/or creaking from rear seat/s between 0-20 mph during gentle acceleratio
  • 2063406/1 - SERVICE BRAKES, HYDRAULIC: Rear brake squeal (5 khz) non csic brakes only. Customer statement / workshop findings at low speed, during low braking force application, the rear brakes can produce a high frequency noise (5khz). Measure 1) follow the brake noise iden
  • 2053177/15 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list. Customer statement / workshop findings: customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of oth
  • 2063410/1 - ELECTRICAL SYSTEM: Infotainment main unit (5f / j794) fault finding/diagnosis procedure. Customer statement / workshop findings: issue suspected with the infotainment main unit (5f / j794) - for example: - mmi screen image flickers or goes blank - no resp
  • 2063263/1 - ELECTRICAL SYSTEM: My bentley services - fails to initialise (message within the mmi). Customer statement / workshop findings: complaints relating to my bentley services failing to initialise technical background: a message on the mmi stating that the my
  • 2061582/3 - LATCHES/LOCKS/LINKAGES: Driver/passenger door/s power latch creak on close. Customer statement / workshop findings: driver or passenger door creak during the power latch close function technical background: very important: refer to the vehicle repair history t
  • 2061369/2 - ELECTRICAL SYSTEM: Engine overheating - warning on the dip - v8 kovomo customer statement / workshop findings: - customer reports an engine overheat warning on the dip - engine overheats - unusual cooling fan operation at high temperatures - there are no
  • 2054862/5 - BRAKES (PWS): Front brake squeal - 1.8 khz to 1.9 khz customer statement / workshop findings: front brake squeal with a frequency of 1.8 khz to 1.9 khz technical background: modified front brake calipers and modified front brake disc guard plates are
  • 2046299/10 - BRAKES (PWS): Bentayga - 1.2 - 1.4khz rear brake squeal customer statement / workshop findings: squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be pro
  • 2053177/14 - ELECTRICAL SYSTEM: All vehicle variants - spurious dtc list. Customer statement / workshop findings: customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of oth
  • 2063017/1 - WHEELS: Road wheel inspection procedure: in the event a complaint is received regarding road wheel/s condition for example: - scratches - corrosion - damage - blemishes - chipping please refer to the onward instructions. Technical backgroun
  • 2063070/1 - EXTERIOR LIGHTING: Bentayga - auxiliary tail lights in bumper operating instead of main tail lights when not intended
  • 2062667/1 - ELECTRICAL SYSTEM: Bentayga speed - svm update for address 0017 - dash board - during pdi (sc 21/12) technical background: software update required to diagnostic address 0017 dash board. Remedy: svm coding is now available for address 0017 dash board t
  • 2062080/2 - ELECTRICAL SYSTEM: Bentayga v8 kovomo - fuel pressure regulation. Customer statement / workshop findings: check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below: - P310B00 with symptom code 2636 -
  • 2062626/1 - ELECTRICAL SYSTEM: Dtcs stored for all cylinders on bank 1 or all cylinders on bank 2 - w12 tsi engine derivative. Customer statement / workshop findings: - dtcs stored for all cylinders on bank 1 or all cylinders on bank 2 including multiple cylinder misfi
  • 2062365/1 - ELECTRICAL SYSTEM: Bentayga hybrid dtc P103A00 evident engine oil fuel portion too high. Customer statement: - warning message within the dip - the message asks the customer to warm up engine accompanied by a yellow warning (figure 1) no other symptoms ar
  • 2060081/2 - ELECTRICAL SYSTEM: Bentayga - fuel gauge - guided fault finding dtcs B103E1b and/or B10581b evident within address 0046. Customer statement: fuel gauge does not change during a long journey or after refuelling the vehicle and does not show full after fillin
  • 2062622/1 - STRUCTURE: Water leak/wind noise diagnosis. Customer statement / workshop findings: water leak/wind noise evident technical background: the instructions within the measure section should be followed to assist in the diagnosis of water leaks or win
  • 2061739/4 - WHEELS: Tpms - warning within the drivers information panel (dip) - dtc C1239f0 - tyre pressure display positioning not possible. Customer statement / workshop findings: yellow tyre pressure monitoring system (tpms) warning light is evident with
  • 2062549/2 - ELECTRICAL SYSTEM: Bentayga speed - phone, media and navigation screen showing as initialising permanently within the dip. Customer statement / workshop findings: the phone, media and navigation screen showing as initialising permanently within the dip (fig
  • 2061582/2 - LATCHES/LOCKS/LINKAGES: Driver/passenger door/s power latch creak on close. Customer statement / workshop findings: driver or passenger door creak during the power latch close function technical background: important: refer to the vehicle repair history in th
  • 2058484/5 - ELECTRICAL SYSTEM: Bentayga v8 kovomo - dtc P310B00 with symptom code 2638 - check engine lamp - fuel pressure regulation. Customer statement / workshop findings: check engine lamp illuminated within the driver instrument panel (dip) in conjunction with the
  • 2062092/1 - ELECTRICAL SYSTEM: Bentayga v8 kovomo - dtc P304300 with symptom code (10061) - fuel pump mechanical malfunction - mil lamp customer statement: check engine lamp illuminated within the driver instrument panel (dip) workshop findings: dtc P304300 with sy
  • 2060117/2 - EQUIPMENT ADAPTIVE/MOBILITY: Bentayga hybrid - ac charging timer does not function. Customer statement / workshop findings: the ac charging timer does not function. The customer has difficulties with timed charging. Immediate charging works correctly, but when using
  • 2062261/1 - ELECTRICAL SYSTEM: Bentayga - air suspension warning light within the dip - dtc P089200 symptom code 3145792 - evident within address 74. Customer statement: air suspension warning light within the dip workshop findings: P089200 symptom code 3145792 - tc
  • 2061739/3 - WHEELS: Tpms - warning within the drivers information panel (dip) - dtc C1239f0 - tyre pressure display positioning not possible. Customer statement yellow tyre pressure monitoring system (tpms) warning light is evident with the drivers informati
  • 2062075/1 - ELECTRICAL SYSTEM: Owner's handbook - incorrect roof console image shown - garage door opener (gdo)customer statement / workshop findings. The owners handbook is showing an incorrect roof console image, highlighting the garage door opener (gdo) programming s
  • 2061344/2 - SERVICE BRAKES, HYDRAULIC: Rear brake pad - shim installation (sc 20/32) technical background: fitment of shims to the rear brake pads, specific grease should also be applied to the shims remedy: in high ambient temperatures in conjunction with low speed, low pre
  • 2058423/5 - ELECTRICAL SYSTEM: New continental gt / gtc, new flying spur and bentayga speed - low oil pressure warning during early vehicle life customer statement / workshop findings: warning on the driver instrument panel (dip) - oil pressure too low dtcs relating t
  • 2057988/4 - STRUCTURE: Bentayga hybrid - accessory embargo. Customer statement / workshop findings customer request to install fixed sill steps, deploying sill steps or illuminated tread plates to bentayga hybrid vehicle. Technical background due to the routi
  • 2046299/9 - BRAKES (PWS): Bentayga - 1.2 - 1.4khz rear brake squeal. Customer statement / workshop findings squeal from the rear of the vehicle at low speed while braking. Technical background while braking at low speed, a vibration of 1.2 to 1.4 khz can be prod
  • 2061739/2 - WHEELS: Tpms - warning within the drivers information panel (dip) - dtc C1239f0 - tyre pressure display positioning not possible. Customer statement yellow tyre pressure monitoring system (tpms) warning light is evident with the drivers informati
  • 2061757/1 - ELECTRICAL SYSTEM: Dtc B2000f2: faulty control module (symptom code 4102) and/or night vision warning light evident within the (dip). Customer statement night vision warning lamp (figure 1) is evident with the drivers information panel (dip). Measure 1) c
  • 2061566/2 - ELECTRICAL SYSTEM: During pdi - unable to complete the set-up of connected services. Customer statement / workshop findings: very important: this tpi is only applicable to vehicles which have the following issues found during the pre delivery inspection ( p
  • 2062006/1 - ELECTRICAL SYSTEM: Loading message displaying on the infotainment screen. Customer statement / workshop findings: loading system, please wait, message constantly displays on the infotainment screen. Measure: restart the infotainment system by pressing the
  • 2060895/2 - EXTERIOR LIGHTING: Rear tail lamp flashes - after opening an exterior door - with the vehicle unlocked. Customer statement / workshop findings: when a door is opened with the vehicle unlocked, the boot lamps flash once (figure 1) figure 2 shows the correct
  • 2060850/2 - EXTERIOR LIGHTING: Rear lamps - software update to control units (sc 20/31). Technical background: software update available for the rear lamp control units (diagnostic address 070e and 0710) remedy: referring to figure 1 - when a door is opened with the
  • 2061739/1 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Tpms - warning within the drivers information panel (dip). Customer statement / workshop findings yellow tyre pressure monitoring system (tpms) warning light is evident with the drivers information panel (dip) the warning is evident when
  • 2061582/1 - LATCHES/LOCKS/LINKAGES: Driver/passenger door/s power latch creak on close. Customer statement / workshop findings driver or passenger door creak during the power latch close function technical background important: refer to the vehicle repair history. In the
  • 2058484/4 - ELECTRICAL SYSTEM: Bentayga v8 kovomo - check engine lamp - fuel pressure regulation. Customer statement / workshop findings check engine lamp illuminated within the driver instrument panel (dip) with one or multiple dtcs as detailed below: P310B00 low fue
  • 2061566/1 - ELECTRICAL SYSTEM: During pdi - unable to complete the set-up of connected services. Customer statement / workshop findings: very important: this tpi is only applicable to vehicles which have the following issues found during the pre delivery inspection ( p
  • 2060223/3 - EQUIPMENT ADAPTIVE/MOBILITY: During pdi - steering wheel vibration and/or steering wheel out of alignment is evident. Customer statement / workshop findings: very important: this tpi is only applicable to vehicles which have the following issues found during the pre
  • 2061344/1 - EQUIPMENT: Rear brake pad - shim installation (sc 20/32) technical background: fitment of shims to the rear brake pads, specific grease should also be applied to the shims remedy: in high ambient temperatures in conjunction with low speed, low pre
  • 2061512/1 - ELECTRICAL SYSTEM: Bank 1 - intake manifold sensor replacement (sc 20/35). Technical background: bank 1 intake manifold sensor requires replacement remedy: replacement of the bank 1 intake manifold sensor
  • 2060850/1 - ELECTRICAL SYSTEM: Rear lamps - software update to control units (sc 20/31). Technical background software update available for the rear lamp control units (diagnostic address 070e and 0710) remedy: latest level software is now available to eliminate this
  • 2061369/1 - ELECTRICAL SYSTEM: Engine overheating - warning on the dip - v8 kovomo. Customer statement / workshop findings: -customer reports an engine overheat warning on the dip -engine overheats -unusual cooling fan operation at high temperatures -there are no si
  • 2061040/2 - ENGINE AND ENGINE COOLING: Abnormal buzzing/vibrating/grinding noise (front of vehicle). Customer statement / workshop findings. Customer statement: buzzing/vibrating/grinding noise can be heard from the front of the engine, mainly from cold start at idle workshop
  • 2052394/10 - LATCHES/LOCKS/LINKAGES: New continental gt - new continental gtc and bentayga driver/passenger door power latch creak on close. Customer statement / workshop findings: driver or passenger door creak during the power latch close function. Technical background:
  • 2046299/8 - BRAKES (PWS): Bentayga - 1.2 - 1.4khz rear brake squeal. Customer statement / workshop findings: squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be pr
  • 2046299/7 - BRAKES (PWS): Bentayga - 1.2 - 1.4khz rear brake squeal. Customer statement / workshop findings squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be pro
  • 2061195/1 - ELECTRICAL SYSTEM: Telephone functionality complaint - minimum standards required for analysis of concerns. Customer statement / workshop findings: the feedback method within this tpi is required should a complaint of telephone functionality and/or quality
  • 2051562/6 - ELECTRICAL SYSTEM: All models - 12 volt battery condition checks. Technical background for all 12 volt battery issues relating to warranty or a parts warranty claim, a diss query must be raised prior to battery replacement, refer to the instructions within
  • 2060895/1 - STRUCTURE:BODY:DOOR : Rear tail lamp flashes - after opening an exterior door - with the vehicle unlocked. Technical background: should the car go into bus silence with the car unlocked, on door opening, there is a <100ms flash of the rear lamps. Due to bcm2
  • 2061173/1 - EQUIPMENT: Infotainment screen goes blank - connecting to apple carplay. Customer statement/workshop findings: infotainment system locks up and displays a blank screen when attempting to connect apple carplay (figure 1) technical background: shoul
  • 2053177/13 - EQUIPMENT: All vehicle variants - spurious dtc list. Customer statement / workshop findings customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of othe
  • 2058173/2 - EQUIPMENT: Electrical switch replacement guidelines. Customer statement/workshop findings: electrical switch suspected as defective this tpi is not applicable to suspected faulty control units or any component related to the passive restraint syste
  • 2051519/7 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Hvac operation issues/hvac motor defect dtcs logged. Customer statement/workshop findings: hvac operation issue and hvac motor defect (dtcs) evident within address 08 climatronic control unit, the dtcs can be static or sporadic, for exa
  • 2058411/2 - EQUIPMENT: Seat belt buckle stop button - missing. Customer statement / workshop findings: seat belt buckle stop button missing technical background: the seat belt buckle stop button should be evident as shown in figure 1
  • 2054599/6 - EXTERIOR LIGHTING: Headlamp operation issues. Customer statement / workshop findings: headlamp operation issues technical background: dtcs evident within the left light control unit (diagnostic address d6) and/or the right light control unit (diagnostic a
  • 2053351/6 - ENGINE AND ENGINE COOLING: Buzzing noise from engine area. Customer statement / workshop findings workshop findings: buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or
  • 2058423/4 - EQUIPMENT: New continental gt/gtc, new flying spur and bentayga speed - low oil pressure warning during early vehicle life customer statement/workshop findings: warning on the driver instrument panel (dip) - oil pressure too low dtcs relating to oi
  • 2049586/7 - EQUIPMENT: Misfiring, w12 tsi - excessive carbon build up cylinder leakage. Customer statement/workshop findings: customer statement: emission control warning signal displayed, engine misfire workshop findings: event entries in engine control unit
  • 2057978/4 - EQUIPMENT: Engine lubricating oil - replenishment. Customer statement / workshop findings: engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services. Technical background: in or
  • 2050334/6 - EQUIPMENT: Ticking noise from engine bay. Customer statement/workshop findings: ticking noise emanating from rear of bank 1 cylinder head technical background: noise from failed vacuum pump
  • 2060205/2 - ENGINE AND ENGINE COOLING: Engine cooling system - dtc P218100 - v8 kovomo technical background: it is possible for the engine coolant thermostat to corrode over time, this corrosion is due to an adverse reaction of the thermostat material with the engine coolant.
  • 2060557/1 - EQUIPMENT: Wifi function not activated within the tsr (sc 20/24). Technical background the touch screen remote (tsr) is unable to determine its current wifi state, the tsr wifi should be activated by odis during pdi process (for example), however pr
  • 2060726/1 - BRAKES (PWS): Bentayga - winter wheel and tyre for csic braking systems, technical background: when opting to use winter tyres on vehicles specified with ceramic brake rotors, the only permissible wheel rim option is 21 inch 7 twin spoke 36a 601 025q
  • 2060581/1 - LATCHES/LOCKS/LINKAGES: Bentayga - boot open/close function inoperative. Boot operational issues for example: the boot does not open/close as expected technical background: note: the operative must submit the following information to a new diss or existing dis
  • 2060823/1 - EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS: Radio: reception complaints. Customer statement / workshop findings: all complaints which are related to radio reception issues technical background: complaints about the radio reception can have many causes. The radio reception strengt
  • 2060390/1 - ELECTRICAL SYSTEM: Kombi software & mib3 software update (sc 20/22). Technical background: incorrect outside air temperature displayed, the issue relates to an incorrect algorithm used by the supplier note: the temperature is incorrect in fahrenheit only, t
  • 2054599/5 - EXTERIOR LIGHTING: Headlamp operation issues. Customer statement / workshop findings: headlamp operation issues technical background: dtcs evident within the left light control unit (diagnostic address d6) and/or the right light control unit (diagnostic a
  • 2052785/5 - SERVICE BRAKES, HYDRAULIC: Brake noise identification. Customer statement: noise complaint from the braking system. Workshop findings: the noise can be reproduced and clearly assigned to the braking system. Technical background: brake noises can be attributed t
  • 2054077/3 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Bentayga - ticking noise behind driver instrument panel customer statement / workshop findings: ticking noise behind the driver instrument panel. Technical background: in certain circumstances a ticking noise behind the driver instrumen
  • 2060081/1 - ELECTRICAL SYSTEM: Bentayga - fuel gauge - symptom based guided fault finding customer statement / workshop findings: fuel gauge does not change during a long journey or after refuelling the vehicle and does not show full after filling the fuel tank. No dia
  • 2049586/6 - ENGINE (PWS): Misfiring, w12 tsi - excessive carbon build up cylinder leakage. Customer statement/workshop findings: customer statement: emission control warning signal displayed, engine misfire workshop findings: event entries in engine control unit
  • 2036678/3 - EQUIPMENT ADAPTIVE/MOBILITY: Speaker replacement - diagnostic checks. Customer statement/workshop findings: audio output from speakers is distorted technical background: there have been instances where door speakers have been changed under warranty for the complain
  • 2057935/2 - EQUIPMENT: Warning lamp for washer fluid level on (for no reason). Customer statement / workshop findings: the washer fluid low warning lamp in the dash insert is lit up although there is sufficient washer fluid in the reservoir. Workshop findings:
  • 2055693/2 - EQUIPMENT ADAPTIVE/MOBILITY: Unable to run basic settings within the adaptive suspension control unit (j775). Customer statement/workshop findings: unable to run basic setting (full process + rebound end stops) after a new adaptive air suspension control unit has bee
  • 2054077/2 - ENGINE (PWS): Bentayga - ticking noise behind driver instrument panel. Customer statement/workshop findings: ticking noise behind driver instrument panel. Technical background: in certain circumstances a ticking noise behind the driver instrument pan
  • 2055643/2 - ELECTRICAL SYSTEM:SOFTWARE: Software incompatibilty between j775 (address 74) - j924 (address d4) and j1096 (address d5). Customer statement / workshop findings after replacing the software or hardware for the adaptive suspension control unit (j775 diagnostic addre
  • 2057981/2 - EQUIPMENT: Slow front window motor operation. Customer statement/workshop findings: slow operation of the left and/or right hand front window lift motor technical background: refer to the checks within the measure section before replacing a front
  • 2055540/2 - ENGINE (PWS): Rumble noise and/or floor pan/steering column vibration. Customer statement/workshop findings floor pan or steering column/steering wheel vibration when manoeuvring/steering at slow speeds with steering wheel input technical background
  • 2055217/2 - EQUIPMENT: Rear end lowering function does not work. Customer statement/workshop findings: the rear end lowering is intermittently not available and at least one of the two event entries is logged in the running gear control unit (diagnosis address
  • 2054210/3 - EQUIPMENT:MECHANICAL: Noises from panoramic sun roof. Customer statement / workshop findings: noises from the panoramic sun roof when driving. The noises occur mainly when the sun roof is closed. Technical background: mechanical system of sun roof frame not
  • 2057999/2 - ELECTRICAL SYSTEM: Garage door opener remote with a frequency of 315mhz will not program to vehicle homelink. Customer statement / workshop findings: customer states: unable to program their garage door opener to the vehicle. Message displayed in mmi: an
  • 2054300/2 - ELECTRICAL SYSTEM: Bentley dynamic ride system fault within the dip - dtc C129600 logged. Customer statement / workshop findings: bentley dynamic ride system fault (figure 1) within the drivers information panel (dip) with dtc C129600 logged within the fron
  • 2048616/8 - SUSPENSION: Creaking noise from the front suspension when manoeuvring. Customer statement / workshop findings: creaking noise from the front suspension when manoeuvring technical background: verify that the customer complaint matches the sound fi
  • 2052853/6 - BRAKES (PWS): Clicking noises from front corner(s). Customer statement/workshop findings clicking noise from front corner(s) technical background in order to accurately diagnose and repair customer reported clicking noises from the front corner(s) th
  • 2058477/3 - ENGINE (PWS): Bentayga - button module for driving profile selection. Customer statement / workshop findings: button module for driving profile selection requires replacement. Technical background: there is an ongoing factory investigation into failu
  • 2054084/2 - STRUCTURE: Bullseye air outlets - chrome finisher detached. Customer statement / workshop findings: air vent chrome finisher has detached from vane. Technical background: it is possible that using aftermarket clip on devices such as mobile phone h
  • 2046299/6 - SERVICE BRAKES, HYDRAULIC: Bentayga - 1.2 - 1.4khz rear brake squeal. Customer statement / workshop findings: squeal from the rear of the vehicle at low speed while braking. Technical background: while braking at low speed, a vibration of 1.2 to 1.4 khz can be pr
  • 2053177/11 - EQUIPMENT: Customer statement / workshop findings customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a diagnostic trouble code (dtc) log as part of other investigations on the vehicle. All vehic
  • 2028808/4 - ENGINE AND ENGINE COOLING: Engine oil. Specific oil type and oil consumption reference. Customer statement / workshop findings: engine oil level requires to:p up between services. Technical background the use of the correct oil for each engine type is critical fo
  • 2057841/2 - STRUCTURE: Windscreen replacement criteria whilst under manufacturers warranty. Customer statement / workshop findings: windscreen cracked/damaged technical background: please refer to the instructions within the measure section of this tpi in the
  • 2055036/3 - ELECTRICAL SYSTEM: My bentley - connected services. Customer statement / workshop findings: complaints relating to my bentley connected services. Technical background: most queries and complaints regarding my bentley connected services can be resolved by
  • 2056582/3 - STRUCTURE: Interior trim - creak and rattle - noise identification. Customer statement / workshop findings: noise complaint from the interior workshop findings: the noise can be reproduced and clearly assigned to the interior prior to starting the
  • 2053492/6 - SUSPENSION:REAR:SPRINGS: Air spring fault finding. Customer statement / workshop findings: the front and/or rear suspension appears to have dropped. Technical background: the list of bentley vehicles below are fitted with air springs as part of the suspension s
Known Recall Investigations

  • Pedestrian alert sounds investigation # DP22005

    Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072.Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.The petitioner asserts that hybrid and electric vehicles to which the standard does not apply should be found to contain a safety defect. In support of the petition, the petitioner includes findings contained in a bill introduced in the house of representatives in 2009, the pedestrian safety enhancement act of 2009, h.R. 734, 111th cong. (2009). A related bill, the pedestrian safety enhancement act of 2010, became law in january 2011 (pub. L. 111-373). The petitioner requests that nhtsa require all electric and hybrid vehicles comply with fmvss 141, regardless of production date.The defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition.The associated product list is not exhaustive and may contain vehicles that are equipped with pedestrian alert sounds.

Recall investigations are also available on the Complaints page
NHTSA decoded information from VIN

139 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.

Variable Value
Air Bag Loc Curtain1st and 2nd Rows
Air Bag Loc Front1st Row (Driver and Passenger)
Air Bag Loc KneeDriver Seat Only
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
DisplacementCC3996
DisplacementCI243.850881402
DisplacementL3.996000
Engine ConfigurationV-Shaped
Engine Cylinders8
EngineHP550
EngineKW410.1350
Engine ModelDCU
Error Text0 - VIN decoded clean. Check Digit (9th position) is correct
Fuel Type PrimaryGasoline
GVWRClass 2F: 7,001 - 8,000 lb (3,175 - 3,629 kg)
MakeBENTLEY
MakeID583
ManufacturerBENTLEY MOTORS LIMITED
Manufacturer Id13983
ModelBentayga
ModelID14006
Model Year2021
NCSA Body TypeLarge utility (ANSI D16.1 Utility Vehicle Categories and "Full Size" and "Large")
NCSA MakeOther Import
NCSA ModelRolls Royce/Bentley
NoteNorth America and Gulf Regions only, Pyms Lane, Crewe, Cheshire, CW1 3PL, England
Other Engine InfoLev 3 / Tier 3 (125)
Other Restraint System Info4 or 5 seat NAR: Driver Knee Airbag & Occupancy Recognition - 3-point seat belts (all seating positions) - Thorax Airbags Front & Rear Seats Side Curtain Airbags
Plant CityCREWE
Plant CountryENGLAND
Plant StateCHESHIRE
Seat Belts AllManual
Seats5
TPMSDirect
TrimV8
VINSJAAM2ZV3MC033972
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
More information on VIN Requirements can be found at Title 49
Vehicle Documentation
no relevant documents
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
SJAAM2ZV3MC0342162021BentaygaCREWE CHESHIRE, ENGLAND
SJAAM2ZV5MC0359962021BentaygaCREWE CHESHIRE, ENGLAND
SJAAM2ZV3MC0339722021BentaygaCREWE CHESHIRE, ENGLAND
SJAAM2ZVXMC0333232021BentaygaCREWE CHESHIRE, ENGLAND
SJAAM2ZV8MC0333982021BentaygaCREWE CHESHIRE, ENGLAND
SJAAM2ZV8MC0369162021BentaygaCREWE CHESHIRE, ENGLAND
SJAAR2ZV8MC0380222021BentaygaCREWE CHESHIRE, ENGLAND
SJAAM2ZV9MC0338292021BentaygaCREWE CHESHIRE, ENGLAND
SJAAM2ZV6MC0328642021BentaygaCREWE CHESHIRE, ENGLAND
SJAAJ2ZVXMC0361962021BentaygaCREWE CHESHIRE, ENGLAND

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