2069414.1

Service Bulletin Details

Public Details for: 2069414.1

Rear seat entertainment - crosslink feature unavailable customer statement: -the (crosslink) function and icon within the rear seat entertainment screens (rse) is no longer available.


- 2023 - 2022 - 2021 -

Technical product information
Rear seat entertainment - Crosslink feature unavailable
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea
(6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 Bentley USA and rest America (6E05)
Bentley
Topic
Market
area
Brand
Transaction
2069414/1
No.
Level
EH
Status
Approval
Release
date
New customer code
Object of complaint
information, navigation, communication, entertainment -> audio, video, television -> rear-seat
entertainment system display panel
information, navigation, communication, entertainment -> audio, video, television -> rear-seat
entertainment system display panel
Vehicle data
New Flying Spur and Bentayga Series
Sales types
Type MY
Brand Designation Engine code Gearbox code Final drive code
4V1*
4V1*
4V1*
ZG2*
ZG2*
ZG2*
ZV1*
E
E
E
E
E
E
E
2021
2022
2023
2021
2022
2023
2023
Documents
Document name
master.xml
INTERNAL
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
Complaint type
Position
functionality -> partially without
left
function
functionality -> without function
right
/ defect
Technical product information
Rear seat entertainment - Crosslink feature unavailable
Customer statement / workshop findings
The ‘crosslink’ function and icon within the Rear Seat Entertainment screens (RSE) is no longer available (Figure 1)
Figure 1
Technical background
The ‘crosslink’ function and icon will no longer be available/visible post RSE version: R10.0.7 (Figure 2)
NOTICE
HINT: The RSE version menu can be read through the “Settings” menu within the RSE screens
Figure 2
The deletion of the ‘crosslink’ function would be conducted automatically via an over the air update
No further work or diagnosis is required
Production change
-
Measure
-
INTERNAL
Transaction No.: 2069414/1


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