2062549/2

Technical product information
Topic
Market
area
Brand
Bentayga Speed - Phone, Media and Navigation screen showing as initialising permanently within the DIP
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea
(6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 Bentley USA and rest America (6E05)
Bentley
Transaction 2062549/2
No.
Level
EH
Status
Approval
Release
date
New customer code
Object of complaint
Complaint type
Position
information, navigation, communication, entertainment -> instrument cluster, displays, display panels control units, services
Vehicle data
Bentayga Speed
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
4V14G9 2021 E
*
*
*
Documents
Document name
master.xml
Technical product information
Bentayga Speed - Phone, Media and Navigation screen showing as initialising permanently within the DIP
Transaction No.: 2062549/2
Customer statement / workshop findings
The Phone, Media and Navigation screen showing as initialising permanently within the DIP (Figure 1)
Figure 1
Technical background
Software update for Address 0017 - Refer to the instructions within the Measure section
Production change
Not applicable
Measure
General information for the reprogramming:
• The closed-circuit voltage of the vehicle must be at least 12.5 V during the reprogramming. Connect the battery of the vehicle to an external
power supply. For further information see the Maintenance manual
• During the reprogramming switch off all unnecessary consumers (ventilation, seat heater, interior lights)
• Because of the highest transmission stability we recommend the use of the diagnosis interface VAS 6154 (WiFi diagnostic tool) only in USB
operation or cable-connected VAS 5055 for the reprogramming (updating) of control units. If these units are not available, the diagnosis interface
VAS 5054 (A) can also be used in USB mode
1. Select and run Guided fault finding
•
Within the Special functions tab select ‘SVM – Code Input’ then select Perform test (Figure 2)
Figure 2
2. On the next screen enter the SVM code 4V017ECL01 and select Adopt (Figure 3)
Figure 3
3. Follow all remaining on screen prompts
•
Once complete a message will be displayed confirming that all actions have been completed successfully
•
Follow on screen prompts until program end
4. After the update programming is complete, perform a CAN sleep, carry out the following steps in the order stated below:
•
Switch off the ignition
•
Remove the diagnostic interface from the OBD port
•
Switch off and remove the battery charger from the vehicle
•
Close the bonnet and all doors then lock the vehicle
•
Wait 5 minutes so that the vehicle goes into bus silence
•
When 5 minutes has elapsed, unlock the vehicle and open the driver’s door
•
Switch on the ignition
•
Confirm gear selection is possible
5. Check and confirm the initialisation message is no longer evident within the DIP
Warranty accounting instructions
Warranty type
110 or 910
Damage service number 90 25
Damage code
00 40
Labour
Labour operation code 01 51 00 00
Time
As per the ODIS log (Must not exceed 30 time units)