2068946/3
Service Bulletin Details
Public Details for: 2068946/3
Bentley dynamic ride system warning displayed - dtc p0B2500: hybrid/ev battery "a" voltage low' stored (48 volt system). Customer statement: bentley dynamic ride system: fault displayed within the drivers instrument panel (dip) workshop f
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Technical product information Topic Market area Bentley dynamic ride system warning displayed - DTC P0B2500: Hybrid/EV Battery "A" Voltage low' stored (48 volt system) Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05) Bentley Brand Transaction 2068946/3 No. Level EH Status Approval Release date Event memory entries Diagnostic address Event memory entry Fault type Fault status 0021 - Battery management 2 P0B2500: Hybrid/EV Battery "A" Voltage Low static 0021 - Battery management 2 P0B2500: Hybrid/EV Battery "A" Voltage Low Intermittent New customer code Object of complaint running gear -> shock absorber/suspension control -> roll compensation running gear -> adaptive suspension, pitch and roll compensation information, navigation, communication, entertainment -> symbolic control indicators -> warning lamp for electronic stabilisation programme (ESC) Vehicle data Bentayga/New Continental GT/C and New Flying Spur Sales types Type 3S3* 3S3* 3S3* 3S3* 3S3* 3S3* 3S4* 3S4* 3S4* 3S4* 3S4* 4V1* 4V1* 4V1* 4V1* 4V1* 4V1* 4V1* ZG2* ZG2* ZG2* ZG2* ZG2* ZV1* MY 2018 2019 2020 2021 2022 2023 2019 2020 2021 2022 2023 2017 2018 2019 2020 2021 2022 2023 2019 2020 2021 2022 2023 2023 INTERNAL Brand Designation Engine code Gearbox code Final drive code E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * Complaint type functionality -> defective function sequence functionality functionality -> activates Position Documents Document name master.xml INTERNAL Technical product information Transaction No.: 2068946/3 Bentley dynamic ride system warning displayed - DTC P0B2500: Hybrid/EV Battery "A" Voltage low' stored (48 volt system) Customer statement / workshop findings Customer statement: ‘Bentley dynamic ride system: fault’ displayed within the Drivers Instrument Panel (DIP) Workshop findings: DTC ‘P0B2500: Hybrid/EV Battery "A" Voltage low' stored within address 21-Battery Energy Control Module 2 Technical background Possible internal fault with super capacitor • In the event that DTC P0B2500 is evident the operative must follow the steps within the Measure section to completion NOTICE Note for vehicles which have DTC P0B2500 evident during PDI: The instructions within the Measure section must be conducted to completion regardless of vehicle status (PDI or post vehicle handover) Do Not erase the DTC and handover the vehicle as DTC P0B2500 can return Revision history - 2068946/3 • Header data updated to request the super capacitor harness connector and super capacitor positive and negative terminals are checked for security as detailed within the Measure section of this TPI Production change Not applicable Measure WARNING This vehicle uses a 48 volt system, please refer to "48 volt system — safety precautions" before working on this system 1) Referring to Rep.Gr 27 - Deactivate the 48 volt system - Refer to 48 volt system - To activate and deactivate 2) Referring to Rep.Gr 27 - Check the security of the super capacitor positive and negative terminals (Figure 1) as follows: • Remove the caps (A) from the terminals • Check the security of the positive and negative terminals Figure 1 INTERNAL 3) Referring to Figure 2 - Check the security of the harness connector Figure 2 4) Referring to Rep.Gr 27 - Activate the 48 volt system. Refer to 48 volt system - To activate and deactivate 5) In the event the super capacitor positive and negative terminals were found not to specification the operative must conduct step 6 and steps 7 However In the event the super capacitor positive and negative terminals were secure please go directly to step 7 6) Conduct a short road test 7) Read the following MVB’s to check the difference between the highest cell voltage and the lowest cell voltage (Figure 3) 21-Battery Energy Control Module 2 -→ MVB -→ IDE08217 and IDE8218 Figure 3 • If there is a difference of 0.5v or more between the highest cell voltage and lowest cell voltage and the fault code ‘P0B2500: Hybrid/EV Battery "A" Voltage low' is stored in address 21-Battery Energy Control Module 2 - Referring to the applicable Rep.Gr 27 - Replace the Super capacitor INTERNAL Warranty accounting instructions Warranty type 110 or 910 Damage service number 93 50 Damage code 00 40 Bentayga Labour operation code 93 50 19 00 Time - 40 TU Diagnosis time - 01 50 00 00 as per ODIS log must not exceed - 10 TU Power electronics removed and installed - 93 50 19 50 - 10 TU New Flying Spur Labour operation code - 93 50 19 00 Time - 40 TU Diagnosis time - 01 50 00 00 as per ODIS log must not exceed - 10 TU Power electronics removed and installed - 93 50 19 50 10 TU New Continental GT/C Labour operation code 93 50 19 00 Time - 40 TU Diagnosis time - 01 50 00 00 as per ODIS log must not exceed - 10 TU Power electronics removed and installed - 93 50 19 50 - 10 TU All models De-energise and re-energise the high voltage system - 93 10 00 00 - 30 TU Time to conduct a short road test Labour Operation Code 01 21 00 99 Time 25 TU Parts information Refer to the ETKA parts catalogue INTERNAL