2058423/11
Service Bulletin Details
Public Details for: 2058423/11
New continental gt/gtc, new flying spur and bentayga - low oil pressure warning during early vehicle life - w12 only. Customer statement / workshop findings: warning on the driver instrument panel (dip) - oil pressure too low dtcs relati
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Models from 2024
2024 BENTLEY BENTAYGA |
2024 BENTLEY CONTINENTAL GT |
2024 BENTLEY CONTINENTAL GTC |
2024 BENTLEY FLYING SPUR |
Models from 2023
2023 BENTLEY BENTAYGA |
2023 BENTLEY CONTINENTAL GT |
2023 BENTLEY CONTINENTAL GTC |
2023 BENTLEY FLYING SPUR |
Models from 2022
2022 BENTLEY BENTAYGA |
2022 BENTLEY CONTINENTAL GT |
2022 BENTLEY CONTINENTAL GTC |
2022 BENTLEY FLYING SPUR |
Models from 2021
2021 BENTLEY BENTAYGA |
2021 BENTLEY CONTINENTAL GT |
2021 BENTLEY CONTINENTAL GTC |
2021 BENTLEY FLYING SPUR |
Models from 2020
2020 BENTLEY BENTAYGA |
2020 BENTLEY CONTINENTAL GT |
2020 BENTLEY CONTINENTAL GTC |
2020 BENTLEY FLYING SPUR |
Models from 2017
2017 BENTLEY BENTAYGA |
2017 BENTLEY FLYING SPUR |
Technical product information New Continental GT/GTC, New Flying Spur and Bentayga - Low Oil Pressure Warning During Early Vehicle Life - W12 only Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05) Bentley Topic Market area Brand Transaction 2058423/11 No. Level EH Status Approval Release date Event memory entries Diagnostic address 0001 - Engine electronics 0001 - Engine electronics 0011 - Engine Electronics 2 0011 - Engine Electronics 2 0001 - Engine electronics 0001 - Engine electronics 0011 - Engine Electronics 2 0011 - Engine Electronics 2 Event memory entry Fault type Fault status P052400: Engine Oil Pressure Too Low Intermittent P052400: Engine Oil Pressure Too Low static P052400: Engine Oil Pressure Too Low Intermittent P052400: Engine Oil Pressure Too Low static P15AA00: Engine oil pressure lower limit not reached Intermittent P15AA00: Engine oil pressure lower limit not reached static P15AA00: Engine oil pressure lower limit not reached Intermittent P15AA00: Engine oil pressure lower limit not reached static New customer code Object of complaint information, navigation, communication, entertainment -> symbolic warning indicators -> oil pressure loss warning information, navigation, communication, entertainment -> instrument displays -> engine oil pressure indicator engine -> lubrication system engine -> engine operation Vehicle data New Continental GT and New Continental GTC Sales types Type 3S31BB 3S31BB 3S31BB 3S31BB 3S31BB 3S31BB 3S31BB 3S31EB 3S31EB 3S31EB 3S31EB 3S41BB 3S41BB 3S41BB 3S41BB 3S41BB 3S41BB INTERNAL MY 2018 2019 2020 2021 2022 2023 2024 2021 2022 2023 2024 2019 2020 2021 2022 2023 2024 Brand Designation Engine code Gearbox code Final drive code E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * Complaint type functionality -> activates functionality -> without function / defect concept functionality Position 3S41EB 3S41EB 3S41EB 3S41EB 2021 2022 2023 2024 E E E E * * * * * * * * * * * * Bentayga Series Sales types Type 4V14A9 4V14A9 4V14A9 4V14A9 4V14A9 4V14A9 4V14A9 4V14A9 4V14G9 4V14G9 4V14G9 4V14G9 4V14G9 MY 2017 2018 2019 2020 2021 2022 2023 2024 2020 2021 2022 2023 2024 Brand Designation Engine code Gearbox code Final drive code E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * New Flying Spur Sales types Type ZG21BB ZG21BB ZG21BB ZG21BB ZG21BB ZG21BB ZG21BB ZG21BB ZG26BB ZG26BB MY 2017 2018 2019 2020 2021 2022 2023 2024 2023 2024 Brand Designation Engine code Gearbox code Final drive code E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * Documents name INTERNAL W12 only Customer statement / workshop findings Warning on the Driver Instrument Panel (DIP) - Oil pressure too low DTC’s relating to oil pressure may also be stored within the Master ECU. Diagnostic Trouble Codes (DTC) “P052400: Engine Oil Pressure Too Low” and/or “P15AA00: Engine oil pressure - Lower limit not reached stored in the Master Engine Control Unit (ECU) Technical background TPI revision history - 2058423/11 • DTC’s have been added into the header data • Extra customer codes have been added into the header data CAUTION Production change All Vehicles post the following VIN’s are to specification • Bentayga - SJAAN1ZV3MC034918 • New Continental GT - SCBCW13S0NC085610 • New Continental GTC - SCBDA33S9MC086073 • New Flying Spur - SCBBB6ZG6MC086055 NOTICE await feedback before conducting and further work Measure VERY IMPORTANT: Prior to conducting the onward instructions, the following symptoms MUST be evident • Warning on Driver Instrument Panel (DIP) “Oil pressure too low” And/or • Diagnostic Trouble Codes (DTC) “P052400: Engine Oil Pressure Too Low” and/or “P15AA00: Engine oil pressure - Lower limit not reached” stored in the Master Engine Control Unit (ECU) Should any of the afore mentioned not be evident and the symptoms cannot be reproduced – No further action should be taken unless the issue can be reproduced or demonstrated by the customer In the event the symptom/s are evident please conduct the onward Diagnosis Instructions Diagnosis Instructions With a confirmed Customer complaint of low oil pressure warning displayed on the DIP and Diagnostic Trouble Codes “ P052400: Engine Oil Pressure Too Low” and/or “P15AA00: Engine oil pressure - Lower limit not reached” stored in the Master ECU - Raise a full technical DISS query and proceed with this document, ensuring a detailed customer description regarding the issue is added or included to new or the existing DISS query Step 1 Is this a repeat visit for the same low oil pressure concern? INTERNAL Yes – Continue to Step 2 No – Follow ALL remaining instructions to completion • • Using the Bentley approved diagnostic tool take a vehicle Diagnostic log and attach to the DISS query. Read and record Measured Values IDE02756 and IDE02757 as follows: NOTE: - Measured Values IDE02756 – “Number of manual engine starts” and IDE02757 – “Number of automatic engine starts” are currently only available for Continental and Flying Spur series vehicles, DO NOT attempt to record Measured Values for Bentayga. Using the Bentley approved diagnostic tool. • Select “Start Diagnosis” and follow the on screen prompts. • Select “Control units” and then “Engine Control Module 1 (01 – Engine Control Module 1)” – Figure 1. Figure 1 • “Right click” on “Engine Control Module 1 (01 – Engine Control Module 1)” and select “Guided functions” – Figure 2. Figure 2. • Select “Read measured values” and then “Execute” – Figure 3. INTERNAL Figure 3 • Select “IDE02756” and “IDE02757” and then “OK” – Figure 4. Figure 4 • Note the values of “IDE02756” and “IDE02757” and add this information to the DISS query, select “OK” – Figure 5. Figure 5 • Select “Done/Continue” and then exit the application – Figure 6. INTERNAL Figure 6. • Check and confirm the engine lubricating oil level is correct, refer to Repair Group 17 Engine Lubrication / 6.0L W12 TSI / Engine oil – To check – add result to the DISS query. • Measure the actual engine lubricating oil pressure, refer to Repair Group 17 Engine Lubrication / 6.0L W12 TSI / Engine oil pressure – To check - add result to the DISS query. Oil pressure values are: Engine Speed Minimum Oil Pressure (bar) Permissible Tolerance (bar) 600 rpm (idle) 1.3 +/- 0.3 2000 rpm 1.6 +/- 0.3 Note: Always refer to the Electronic Workshop Manual (Elsa-Pro) for current minimum oil pressure values. Is the oil pressure low? Yes – Proceed to Step 2 No – Conduct a road test, as follows: • The road test should be a minimum of 30km (18.6 miles) • Drive the vehicle until normal Engine coolant operating temperature is achieved of 90oC • The following procedure will cycle the engine lubricating oil pump from low duty to high duty:- • Observing local highway rules and regulations, find a safe and suitable location to conduct the following:- • Place the transmission selector lever into Manual gear mode “M”, proceed to drive the vehicle, use the steering wheel gear selector paddles to select gears, when in second gear gently accelerate from 1500rpm to 4500rpm holding second gear, repeat this procedure fifteen times. • Using transmission Drive mode “D” and sport mode, observe local highway rules and regulations, accelerate from standstill whilst depressing the accelerator pedal a maximum 25 to 50% of travel - repeat five times. Do not use 100% accelerator pedal input during this test. Caution: For New Continental Series vehicles • If Sport mode is selected on the drive dynamics control, the Electronic Stability Control (ESC) is switched off, if the driver has selected manual gear mode “M” the transmission will not automatically up shift to the next gear. Has the issue cleared? Yes – No further action is required. No – Proceed to Step 2 INTERNAL Step 2 Refer to Repair Group 17 Engine Lubrication / 6.0L W12 TSI / Engine oil and filter – To renew. • The engine lubricating oil should be drained through a fine gauze filter, once fully drained check the engine oil filter and fine gauze filter for contaminants or particles IMPORTANT – Regardless of findings place the engine oil filter and gauze filter into a clean sealed container and retain for possible analysis IMPORTANT: Take clear photos of any contaminants or particles found • Remove the Valve for Oil Pressure Control N428 (Refer to Figure 7 for fitting location) - When the valve has been removed carefully examine it and the associated location on the engine for any signs of internal contamination, debris or damage. Figure 7 • • Should NO contamination, debris or damage be found – Refit N428 Replace engine lubrication oil and filter - Refer to Repair Group 17 Engine Lubrication / 6.0L W12 TSI / Engine oil and filter – To renew. Was debris found in the Engine oil – Oil filter or Oil pressure control valve? Yes - Seek further advice via the DISS query. No – Carry out a road test as follows: • The road test should be a minimum of 30km (18.6 miles) • Drive the vehicle until normal Engine coolant operating temperature is achieved of 90oC. • The following procedure will cycle the engine lubricating oil pump from low duty to high duty:- • Observing local highway rules and regulations, find a safe and suitable location to conduct the following:- • Place the transmission selector lever into Manual gear mode “M”, proceed to drive the vehicle, use the steering wheel gear selector paddles to select gears, when in second gear gently accelerate from 1500rpm to 4500rpm holding second gear, repeat this procedure fifteen times. • Using transmission Drive mode “D” and sport mode, observe local highway rules and regulations, accelerate from standstill whilst depressing the accelerator pedal a maximum 25 to 50% of travel - repeat five times. Do not use 100% accelerator pedal input during this test. Caution: For Continental Series vehicles If Sport mode is selected on the drive dynamics control, the Electronic Stability Control (ESC) is switched off, if the driver has selected manual gear mode “M” the transmission will not automatically up shift to the next gear. Is the Low oil pressure warning resolved? Yes – No further action required. No - Seek further advice via the DISS query. INTERNAL Warranty accounting instructions Warranty Type 110 or 910 Damage Service Number 17 19 Damage Code 0010 Labour Operation Codes - See table If required - Claim for calibrating Driver Assist Systems - use the Workshop Manual procedure and labour codes in Elsa/Saga Description Labour Operation Code Time ODIS Diagnostic log 01 50 00 00 ODIS Measured values - to read 01 50 00 00 Time taken from ODIS log Time taken from ODIS log New Continental GT/C and New Flying Spur - Engine Oil level check 17 01 01 01 - 12-cylinder, Petrol engine - Dipstick 10TU Bentayga - Engine Oil level check - 12-cylinder, Petrol engine Dipstick 17 01 01 01 20TU Engine Oil level check – Infotainment touch screen 17 01 01 02 10TU New Continental GT/C - Oil pressure check 17 03 01 50 10 TU Bentayga - Oil pressure check 17 03 01 50 20TU New Continental GT/C - Placing front end module into service position 50 38 09 00 500TU New Flying Spur - Oil pressure check 17 03 01 50 10 TU 50 38 09 00 570TU New Continental GT New Continental GTC New Flying Spur Engine Oil and oil filter change Includes - Strut remove + reinstall 17 01 17 00 140TU Bentayga Engine Oil and oil filter change Includes – Noise damping remove and reinstall 17 01 17 00 90 TU Road test 01 21 00 00 (50 TU) 17 26 19 00 (100 TU – New GT/GTC and New Flying Spur) (70 TU –Bentayga) New Flying Spur - Placing front end module into service position Oil control valve N428 - To remove and refit Parts information Refer to the Electronic Part Catalogue (ETKA) INTERNAL