2061195.2
Service Bulletin Details
Public Details for: 2061195.2
Telephone functionality complaint- minimum standards required for analysis of concerns customer statement: -the feedback method within this tpi is required should a complaint of telephone functionality and/or quality be reported.
- 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 - 2006 - 2005 - 2004 -
Models from 2023
2023 BENTLEY BENTAYGA |
2023 BENTLEY BENTAYGA HYBRID |
2023 BENTLEY CONTINENTAL GT |
2023 BENTLEY CONTINENTAL GTC |
2023 BENTLEY FLYING SPUR |
2023 BENTLEY FLYING SPUR HYBRID |
Models from 2022
2022 BENTLEY BENTAYGA |
2022 BENTLEY BENTAYGA HYBRID |
2022 BENTLEY CONTINENTAL GT |
2022 BENTLEY CONTINENTAL GTC |
2022 BENTLEY FLYING SPUR |
2022 BENTLEY FLYING SPUR HYBRID |
Models from 2021
2021 BENTLEY BENTAYGA |
2021 BENTLEY BENTAYGA HYBRID |
2021 BENTLEY CONTINENTAL GT |
2021 BENTLEY CONTINENTAL GTC |
2021 BENTLEY FLYING SPUR |
Models from 2020
2020 BENTLEY BENTAYGA |
2020 BENTLEY BENTAYGA HYBRID |
2020 BENTLEY CONTINENTAL GT |
2020 BENTLEY CONTINENTAL GTC |
2020 BENTLEY FLYING SPUR |
2020 BENTLEY MULSANNE |
Models from 2019
2019 BENTLEY BENTAYGA |
2019 BENTLEY BENTAYGA HYBRID |
2019 BENTLEY CONTINENTAL |
2019 BENTLEY CONTINENTAL GT |
2019 BENTLEY CONTINENTAL GTC |
2019 BENTLEY FLYING SPUR |
2019 BENTLEY MULSANNE |
Models from 2018
Models from 2017
Models from 2016
Models from 2015
Models from 2014
Models from 2013
Models from 2012
Models from 2011
Models from 2010
Models from 2009
Models from 2008
Models from 2007
Models from 2006
Models from 2005
Models from 2004
Technical product information Topic Market area Brand Transaction No. Level Status Release date Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns Bentley: worldwide (2WBE) Bentley 2061195/2 EH Released for publishing 07-Nov-2022 New customer code Object of complaint Complaint type information, navigation, communication, entertainment -> mobile telephone functions, customer portal, applications -> customer portal application functionality -> without function / defect Vehicle data All models Sales types Type *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** MY 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Brand Designation Engine code E * E * E * E * E * E * E * E * E * E * E * E * E * E * E * E * E * E * E * E * Documents Document name master.xml INTERNAL Gearbox code * * * * * * * * * * * * * * * * * * * * Final drive code * * * * * * * * * * * * * * * * * * * * Position Technical product information Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns Transaction No.: 2061195/2 Release date: 07-Nov-2022 Customer statement / workshop findings The feedback method within this TPI is required should a complaint of telephone functionality and/or quality be reported. Technical background The minimum standards check list document within the Measure section is required to capture an accurate description of customer telephone issues. DO NOT SUBMIT A DISS QUERY WITHOUT ALL OF THE REQUESTED CHECK LIST INFORMATION ATTACHED WITHIN THE QUERY Production change Not applicable Measure The check list below Must be completed and attached to the relevant DISS query, this will allow a full understanding of the customer complaint and the circumstances in which the complaint becomes apparent. Minimum Information Standards Comments Telephone make and model Telephone Software Level At The Time Of The Complaint Date When The Telephone Software Was Last Updated --/--/---- Telephone Network New Continental Series – New Flying Spur – Bentayga and Mulsanne Read the 5F Control Module data and supply the Hardware and Software Part Numbers HW SW Previous Continental and Flying Spur Series Telephone Control Module - 0077, Hardware And Software Part Numbers HW SW Clear / Concise Description Of The Customer Complaint Is A Sound File Available? Please Attach To DISS Query Yes or No Is The Concern Related To A Geographical Location? Yes or No If Yes please provide details of the exact location in which the issue is evident Please Provide a Supporting Screenshot From The Bentley Corporate Website - Showing The Customers Telephone Compatibility - see example below INTERNAL INTERNAL