2063354/2

Technical product information
V8 Kovomo - Whining noise - Front of the engine at idle speed
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea
(6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 Bentley USA and rest America (6E05)
Bentley
Topic
Market
area
Brand
Transaction
2063354/2
No.
Level
EH
Status
Approval
Release
date
New customer code
Object of complaint
Complaint type
Position
engine -> engine operation -> engine refinement
noise, vibration -> noise
engine -> gear drive, chain drive, belt drives -> coolant pump pulley noise, vibration -> noise
Vehicle data
V8 Kovomo engine
Sales types
Type
MY Brand Designation Engine code Gearbox code Final drive code
3S32CB
3S32CB
3S32CB
3S42CB
3S42CB
3S42CB
4V14D9
4V14D9
4V14D9
4V14D9
ZG22CB
ZG22CB
2020
2021
2022
2020
2021
2022
2019
2020
2021
2022
2021
2022
E
E
E
E
E
E
E
E
E
E
E
E
Documents
Document name
master.xml
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Technical product information
V8 Kovomo - Whining noise - Front of the engine at idle speed
Transaction No.: 2063354/2
Customer statement / workshop findings
Customer statement:
Erratic whining noises from the front of the engine at idle speed.
Workshop findings:
The irregular knocking noises can be assigned to the front of the engine. There are no further complaints (such as poor engine or engine cooling
system performance, event entries, etc.)
Technical background
Refer to the video on the Bentley hub referencing TPI 2063354/In the event the whining noise is as within the video, please refer to the Measure section of this TPI
Production change
Not applicable
Measure
1) Should the noise be clearly assigned to the front of the vehicle and the water pump is confirmed as the source of the noise - Replace the
coolant pump as per the following Repair manual instructions:
•
Coolant pump - Rep.Gr 19
NOTE: Ensure any associated single use fasteners and seals as per Elsa Pro instruction are also replaced
VERY IMPORTANT: Referring to Rep.Gr 44 ensure the following is also checked and adjusted where applicable
•
Check and adjust wheel alignment
•
Depending on which driver assist systems are fitted to the vehicle the operative MUST refer to the applicable Rep.Gr and ensure all
applicable systems are calibrated/adjusted
Warranty accounting instructions
IMPORTANT: Due to the numerous model types and driver assist specifications, the operative MUST refer to Elsa Pro Labour operations for coolant pump replacement and wheel alignment/driver assist system calibration and adjustment
Parts information
Refer to the ETKA parts catalogue