2028794.7

Technical product information
Engine coolant mixture - Restrictions on use of desalinated water
Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import
Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08
Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United States E05 Bentley USA and
rest America (6E05)
Bentley
Topic
Market
area
Brand
Transaction
2028794/7
No.
Level
EH
Status
Approval
Release
date
New customer code
Object of complaint
engine -> cooling system -> coolant
engine -> cooling system
engine -> cooling system -> coolant
engine -> cooling system -> coolant
engine -> cooling system -> coolant
engine -> cooling system -> coolant
engine -> cooling system -> coolant
engine -> engine operation
engine -> cooling system -> coolant expansion tank
Complaint type
Position
soiling -> soiled
functionality
soiling -> mixed w. engine oil
component / consumables -> too little
component / consumables -> too much
component / consumables -> cannot be filled
component / consumables -> cannot be filled sufficiently
functionality
leaks -> coolant leak
Vehicle data
All Engine Derivatives
Sales types
Type MY
Brand Designation Engine code Gearbox code Final drive code
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INTERNAL
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Documents
Document name
INTERNAL
Customer statement / workshop findings
Engine coolant requires topping up or replacing
Technical background
An important factor of influencing the cooling system efficiency is the water used in the mixture
Due to the different ingredients and characteristics existing in each country or even region, Bentley has decided to define the quality of water for
cooling systems
Demineralised water according to standard VDE 0510 meets all requirements and can be purchased worldwide
Therefore undiluted coolant should be mixed in the correct ratio using demineralised water as detailed in Elsa Pro coolant specification, this will
detail the ratio and type of coolant to use
The use of desalinated water in the engine cooling system is specifically prohibited
Production change
The water quality used in the first fill is defined
Measure
CAUTION
CAUTION
Whenever the coolant has to be replaced or where the level of coolant in the vehicle is to be filled or topped up demineralised water must only be
used for the mixture. Tap, well or desalinated water may not have the necessary qualities to ensure the correct function of the coolant
NOTICE
This repair or replacement is not covered under warranty. The above is offered as information regarding the technical and design characteristics
of the part
Warranty accounting instructions
Please refer to the following when making warranty claims for demineralised water depending on the scenario
Scenario 1
Service, maintenance and periodic top up - Demineralised water CANNOT be claimed
Scenario 2
Coolant needing to be replaced or topped up as part of a warranty repair that impacts the coolant system - Demineralised water CAN be claimed
INTERNAL