2062622.2

Service Bulletin Details

Public Details for: 2062622.2

Water leak/wind noise diagnosis customer statement: -water leak/wind noise evident -the instructions within this tpi should be followed to assist in the diagnosis of water leaks or wind noise.


- 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 -

Technical product information
Topic
Market area
Brand
Transaction No.
Level
Status
Release date
Water leak/wind noise diagnosis
Bentley: worldwide (2WBE)
Bentley
2062622/2
EH
Approval
New customer code
Object of complaint
Complaint type
body -> floor, body reinforcements
roof systems, special installations -> panoramic sliding sunroof
body fixtures and fittings -> window opening/closing, window heating
vehicle service -> service, maintenance -> repair execution
body fixtures and fittings -> closures
component / consumables
leaks
functionality
service: process -> with determination of concern
leaks
Vehicle data
All Models
Sales types
Type
*
*
*
*
*
*
*
MY
2017
2018
2019
2020
2021
2022
2023
Brand Designation Engine code
E
*
E
*
E
*
E
*
E
*
E
*
E
*
Documents
Document name
master.xml
INTERNAL
Gearbox code
*
*
*
*
*
*
*
Final drive code
*
*
*
*
*
*
*
Position
Technical product information
Water leak/wind noise diagnosis
Transaction No.: 2062622/2
Customer statement / workshop findings
Water leak/wind noise evident
The instructions within this TPI should be followed to assist in the diagnosis of water leaks or wind noise
Technical background
The use of compressed air is required to assist with diagnosis, operatives must ensure the following;
•
Eye protection MUST BE worn when using compressed air
•
The compressed air supply MUST BE clean and free from water and/or oil as water and/or oil residue within the system
can damage the trim of the vehicle
NOTE: WARRANTY PAYMENTS WILL NOT BE CONSIDERED FOR ANY DAMAGED TRIM OR COMPONENTS
Production change
Not applicable
Measure
Ensure all interior trim is suitably protected when applying compressed air from inside the vehicle
1) Referring to the example shown in Figure 1 - Apply a suitable soapy solution to the exterior of the vehicle in the location which the leak or wind
noise is evident
HINT: Figure 1 is included for photographic purposes only and should be referred to as an example
The method of diagnosis described should be used to identify the source of water ingress and/or wind noise
Figure 1
2) With extreme care - Pass an airline into the cabin by slightly lowering one of the windows opposite the area being tested (All other windows
should remain closed)
•
With an air nozzle/gun attached carefully blow air around the suspected area
INTERNAL
• The operative on the outside of the vehicle should watch for bubbles (Figure 1 CIRCLED), the bubbles will confirm the location of the leak
3) Conduct a further inspection to determine the reason for the leak - For example an incorrectly fitted seal
Warranty accounting instructions
Time to conduct water leak diagnosis
Warranty type 110 or 910
Damage Service number 51 03
Damage code 00 50
Labour
Labour Operation Code 51 03 01 00 (Use 99 index until 23/01/23)
Time 50 Time units
Time to conduct wind noise diagnosis
Warranty type 110 or 910
Damage Service number 51 03
Damage code 00 20
Labour
Labour Operation Code 51 03 01 00 (Use 99 index until 23/01/23)
Time 50 Time units
INTERNAL


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