2060081/2

Service Bulletin Details

Public Details for: 2060081/2

Bentayga - fuel gauge - guided fault finding dtcs B103E1b and/or B10581b evident within address 0046. Customer statement: fuel gauge does not change during a long journey or after refuelling the vehicle and does not show full after fillin


- 2021 - 2020 - 2019 - 2018 - 2017 -

Technical product information
Bentayga - Fuel Gauge - Guided Fault Finding DTC's B103E1B and/or B10581B evident within address 0046
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea
(6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 Bentley USA and rest America (6E05)
Bentley
Topic
Market
area
Brand
Transaction 2060081/2
No.
Level
EH
Status
Approval
Release
date
Event memory entries
Diagnostic address
Event memory entry
Fault type Fault status
0046 - Comfort System Central Control Module B103E1B: Fuel level sensor 1 Resistance too high
static
0046 - Comfort System Central Control Module B10581B: Fuel level sensor 2 Resistance too high
static
New customer code
Object of complaint
Complaint type
information, navigation, communication, entertainment -> instrument cluster, displays, display panels component / consumables ->
-> fuel level indicator
damaged
New workshop code
Object of complaint
Complaint type
Position
engine -> fuel supply -> fuel level sender functionality -> without function / defect
Vehicle data
Bentayga - All Models
Sales types
Type
4V14A9
4V14A9
4V14A9
4V14A9
4V14C9
4V14C9
4V14C9
4V14D9
4V14D9
4V14D9
4V14D9
4V14F9
4V14F9
4V14F9
4V14G9
4V14G9
MY
2017
2018
2019
2020
2018
2019
2020
2018
2019
2020
2021
2019
2020
2021
2020
2021
Brand Designation Engine code
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
Documents
Document name
master.xml
Gearbox code
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
Final drive code
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
Position
Technical product information
Bentayga - Fuel Gauge - Guided Fault Finding DTC's B103E1B and/or B10581B evident within address 0046
Transaction No.: 2060081/2
Customer statement / workshop findings
Customer statement:
Fuel gauge does not change during a long journey or after refuelling the vehicle and does not show full after filling the fuel tank.
And/or
Workshop findings:
The following DTC’s could be evident within diagnostic address 0046 – Comfort System Central Control Module
•
B103E1B: Fuel level sensor 1 Resistance too high
•
B10581B: Fuel level sensor 2 Resistance too high
Technical background
Refer to the Measure section of this TPI
Production change
Under investigation.
Measure
1) Access the symptom-based Guided Fault Finding in ODIS as follows:
•
Ensure a suitable battery charger is correctly connected to the vehicle electrical system for the duration of this procedure.
•
Connect the Bentley approved diagnostic tool to the vehicle On Board Diagnostic (OBD) socket.
•
Switch on the vehicle ignition.
•
From the diagnostic tool main desktop select Off board Diagnostic Information System (ODIS).
•
Select – “Start diagnosis”.
•
Select – “Model / Engine”.
•
Follow the on screen prompts and then select Test plan – Figure 1.
Figure 1
•
Select “Select own test” – Figure 2.
Figure 2
• Select “Body (Rep.-Gr.01,27,50-97)” – Figure 3.
• Select “Body Assembly (Rep.Gr,50-77)” – Figure 3.
• Select “01 – “Self-Diagnostic capable system” – Figure 3.
Figure 3
• Select “46 - Convenience system central control unit - J393” – Figure 4.
• Select “46 - Technical product information” – Figure 4.
• Select “J393 - Fuel gauge sender – symptom-based fault finding” – Figure 4.
Figure 4
Attach “J393 - Fuel gauge sender – symptom-based fault finding” to the Test Plan, the symptom-based Guided Fault Finding will suggest a series
of tests to identify the concern.
Should no issues be found, after conducting Step 1 to completion, the Operative should conduct the visual checks within Step 2
2) Referring to the applicable Rep.Gr - Gain access to the Fuel pump control module
•
Referring to Figure 5 – Conduct a check of the wiring harness to confirm if any damage is evident
Figure 5
Should any issues be found regarding wiring harness damage – The operative must raise a new DISS query or update the already
existing query ensuring photographs of the issue and a description of the damage is included
Warranty accounting instructions
Diagnostic work
Warranty type:
910 or 110
Service ID number: 57 89
Damage type:
00 40
Labour operation code: 01 50 00 00
Time:
Time taken from diagnostic log (Must not exceed 30 TU’s)
Time to remove and refit the rear seats ( 4 seat)
Labour Operation Code 68 16 19 01
Time
190 TU
Time to remove and refit the rear seats ( 5 seat)
Labour Operation Code 72 48 20 05
Time
100 TU
Time to remove and refit the seat sill panel
Labour Operation Code 68 05 19 00
Time
20 TU
Time to remove and refit the boot side trim panel
Labour Operation Code 70 03 19 00
Time
40 TU


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