2060581/1
Service Bulletin Details
Public Details for: 2060581/1
Bentayga - boot open/close function inoperative. Boot operational issues for example: the boot does not open/close as expected technical background: note: the operative must submit the following information to a new diss or existing dis
- 2021 -
Models from 2021
2021 BENTLEY BENTAYGA |
Technical product information Topic Market area Brand Transaction No. Level Status Release date Bentayga - Boot open/close function inoperative Bentley: worldwide (2WBE) Bentley 2060581/1 EH Approval New customer code Object of complaint Complaint type body fixtures and fittings -> door, closures operation -> open rear lid functionality -> cannot be opened body fixtures and fittings -> door, closures operation -> close rear lid functionality -> cannot be closed Vehicle data Bentayga 21 Model Year Sales types Type MY Brand Designation Engine code Gearbox code Final drive code 4V1* 2021 E Documents Document name master.xml * * * Position Technical product information Bentayga - Boot open/close function inoperative Transaction No.: 2060581/1 Customer statement / workshop findings Boot operational issues For example: • The boot does not open/close as expected Technical background VERY IM PO RT ANT : Ple a s e e n s u r e a ll VIN a p p lic a b le T PI’s a n d VIN a p p lic a b le Se r vic e Ca mp a ig n s a r e c h e c k e d a n d c o n d u ct e d prio r to c ond uc tin g the in s tr uc tio ns wit hin this T PI NOTE: The operative MUST submit the following information to a new DISS or existing DISS query relating to boot operational issues • Completed check list • Images of the vehicle condition - In particular the boot area (Ensure license plate and VIN details are not visible) • Video of the failure NOTE: Please capture (when possible) the rear of the vehicle for at least one open/close operation before zooming in or moving closer to the issue, the video MUST be recorded in a quiet environment • Battery health as Rep.Gr 27 - Print out of the results and attach to the DISS query NOTE: Please ensure any other findings or issues relating to the boot are clearly described within the DISS query Do No t s ubmit or up date t he DISS query unle ss AL L in for matio n (as prev io usly req ues ted ) is attac hed Production change Not applicable Measure TIP: Please ensure all instructions have been fully adhered to within the Technical background section before commencing any further Ba t t e r y T e st • Carry out a battery test – Rep.Gr 27 and attach a print out of the results to the open DISS query C hec k lis t ( Pleas e c ir c le Y es or N o as applic able) Bo o t f a ilu r e d e s c r ip t io n Does not open Yes or No Does not close Yes or No Does not fully open Yes or No Noise - Vibration Yes or No Harsh operation Yes or No Comments Frequ e nc y of the failure Every operation Most operations Occasionally Noise - Vibration Yes or No Yes or No Yes or No Yes or No In Specific conditions Yes or No (Weather – incline – decline – Temperature) Comments Inputs where failure occurs Key fob Yes or No Boot button Yes or No Internal button (Close) Yes or No Internal button close and lock Yes or No Virtual pedal Yes or No Driver door switch Yes or No Manually moving the boot and it powers closed/open Yes or No Au dio in sp e ctio n Single beep Yes or No Continuous beep Yes or No Creak/Squeak/Other Comments Yes or No Vis ua l in sp ec tio n (Please circle OK or NOK as applicable) Gap and profile Seal fit Witness marks/clashes Comments OK or OK or OK or NOK NOK NOK If any area of the visual inspection is NOK please highlight on the images below NOTE: Please also ensure any additional photographs and fault descriptions are attached/included within the DISS query