2071149/2

Technical product information
Topic
Market
area
Testing electrical circuits - Diagnosis guidelines - Training videos
Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import
Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08
Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK
(6E01),United States E05 Bentley USA and rest America (6E05)
Bentley
Brand
Transaction
2071149/2
No.
Level
EH
Status
Approval
Release
date
New customer code
Object of complaint
vehicle service -> service, maintenance -> repair execution
electrical power, electric system, data transfer -> power supply
electrical power, electric system, data transfer -> battery management
electrical power, electric system, data transfer -> power supply
Complaint type
Position
service: process -> with determination of concern
functionality
functionality
visual appeal / surface
Vehicle data
New Continental GT/C - New Flying Spur and Bentayga
Sales types
Type
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S4*
3S4*
3S4*
3S4*
3S4*
3S4*
4V1*
4V1*
4V1*
4V1*
4V1*
4V1*
4V1*
4V1*
ZG2*
ZG2*
ZG2*
ZG2*
ZG2*
ZV1*
ZV1*
MY
2018
2019
2020
2021
2022
2023
2024
2019
2020
2021
2022
2023
2024
2017
2018
2019
2020
2021
2022
2023
2024
2020
2021
2022
2023
2024
2023
2024
INTERNAL
Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
Documents
Document name
INTERNAL
Customer statement / workshop findings
Workshop findings
Technical DISS queries with extended downtime can be caused by incorrect diagnosis and testing of the vehicles electrical circuits
In a small number of isolated cases basic electrical faults were found to be overlooked
Technical background
The information within this TPI has been generated to make retailers aware of two specific videos (Figure 1)
Advanced Vehicle Electrics - Measurements of Circuits Video
•
Voltage drop testing
•
Voltage drop testing using the VAS 6356 scope
Advanced Vehicle Electrics - Actuators & Voltage Supply Diagnosis
•
Terminal drag testing
Figure 1
To view the videos the operative must navigate from the eAcademy Home page to the Digital learning Hub (instilled) as detailed below
•
From the eAcademy homepage Select - Digital Learning Hub (Figure 2)
Figure 2
•
Select - Growing Your Knowledge (Figure 3)
INTERNAL
Figure 3
•
Select - Technical Certifications (Figure 4)
Figure 4
•
Select - Advanced Vehicle Electrics (Figure 5)
5
NOTICE
the actual timestamp in which the required information can be viewed
Advanced Vehicle Electrics - Measurements of Circuits Video
•
•
Testing voltage drop - Advanced Vehicle Electrics - Measurements of Circuits Video the operative should watch the video from t imestamp
16:00 onwards
Testing for voltage drop with the VAS 6356 scope - Advanced Vehicle Electrics - Actuators & Voltage Supply Diagnosis Video from
t imestamp15:46 to timestamp 18:00
INTERNAL
Advanced Vehicle Electrics - Actuators & Voltage Supply Diagnosis
•
Terminal drag test - Watch the video from timestamp 18:00 through to timestamp 19:32
Production change
-
Measure
Refer to the Technical background section
INTERNAL