2063855/9

Technical product information
Topic
Market
area
DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5
Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import
Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08
Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK
(6E01),United States E05 Bentley USA and rest America (6E05)
Bentley
Brand
Transaction
2063855/9
No.
Level
EH
Status
Approval
Release
date
Event memory entries
Diagnostic address
0019 - Data Bus OBD Interface
0019 - Data Bus OBD Interface
0019 - Data Bus OBD Interface
00A5 - Front sensor for drivers assistant
systems
Event memory entry
B17B801: Steering Wheel Touch Recognition Control Module electrical
error
B17B804: Steering Wheel Touch Recognition Control Module faulty
B17B804: Steering Wheel Touch Recognition Control Module faulty
Fault
type
Fault
status
Intermittent
Intermittent
static
U112300: Databus error value received
Intermittent
0019 - Data Bus OBD Interface
B17B801: Steering Wheel Touch Recognition Control Module electrical
error
static
00A5 - Front sensor for drivers assistant
systems
U112300: Databus error value received
static
New customer code
Object of complaint
Complaint type
Position
driver assist systems, convenience features -> lane change assist
functionality
driver assist systems, convenience features -> cruise control/ACC -> traffic jam assist functionality -> defective function sequence
New workshop code
Object of complaint
Complaint type
Position
engine -> operation, engine control -> engine control unit control units, services -> with event log entry
Vehicle data
New Continental GT/GTC - New Flying Spur - Bentayga Series
Sales types
Type
3S3*
3S3*
3S3*
3S3*
3S4*
3S4*
3S4*
3S4*
4V1*
4V1*
4V1*
4V1*
ZG2*
ZG2*
ZG2*
MY
2021
2022
2023
2024
2021
2022
2023
2024
2021
2022
2023
2024
2021
2022
2023
INTERNAL
Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
ZG2* 2024 E
ZV1* 2023 E
ZV1* 2024 E
Documents
name
INTERNAL
*
*
*
*
*
*
*
*
*
Customer statement / workshop findings
Customer statement:
Lane Assist and/or Traffic Assist are not functional
Workshop findings:
•
DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019
And/or
•
DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019
And/or
•
DTC U112300 with symptom Code 1123220 within address 00A5
Technical background
Revision history
TPI 2063855/7 - Measure section revised with instructions relating to the replacement of control unit J1158 only
TPI 2063855/8 - Update to the Warranty information relating to diagnosis time
TPI 2063855/9 - Header data changed to include 24 M/Y, the Measure section (step 2) has been amended to clarify the requirements when
replacing J1158
Production change
If the issue is evident post the following VIN’s the operative should raise a Technical DISS query and await feedback before replacing any parts
New Continental GT/C and New Flying spur - SCBCW13S6PC004676
Bentayga - SJAH514V1PC017609
Measure
CAUTION
to comply with the instructions could lead to inadvertent deployment of the air bag module
1) Referring to Rep.Gr 69 - Remove the driver's air bag
2) Referring to Figure 1 - Replace the Steering Wheel Contact Detection control unit (J1158)
Figure 1
3) Referring to Rep.Gr 69 - Refit the driver's air bag
4) Using ODIS - Erase all applicable DTC’s
5) Carry out a short road test
NOTICE
However
In the event the issue is not resolved the operative should raise a DISS query requesting permission to replace the steering wheel
INTERNAL
Warranty accounting instructions
Warranty type
110 or 910
Damage service number 48 10
Damage code
00 24
Time to replace the control unit for Steering Wheel Contact Detection
Labour operation code 48 10 19 70
Time
10 TU
Time to remove and refit the drivers airbag
Labour operation code 69 58 19 00
Time
30 TU (New continental GT/C and New Flying Spur)
20 TU (Bentayga)
Diagnosis time
Labour operation code
01 50 00 00
Time
As per ODIS log (must not exceed 20 TU)
Road Test
Labour Operation Code 01 21 00 01
Time
30 TU
Parts information
•
36A 971 264C - Control Unit for Steering Wheel Contact Detection - J1158
All part numbers are correct at the time of publishing, please always refer to the ETKA parts catalogue for the latest part
number information
NOTICE
INTERNAL