2060390/1

Service Bulletin Details

Public Details for: 2060390/1

Kombi software & mib3 software update (sc 20/22). Technical background: incorrect outside air temperature displayed, the issue relates to an incorrect algorithm used by the supplier note: the temperature is incorrect in fahrenheit only, t


- 2021 -

Field campaign
Topic
Market area
Brand
Transaction No.
Campaign number
Note
Type
US code
Kombi Software & MIB3 Software update (SC 20/22)
United States E05 Bentley USA and rest America (6E05)
Bentley
2060390/1
EB64
Vehicle data
Bentayga
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
4V1* 2021 E
*
*
*
Chas is numbers
Manufacturer
SJA
SJA
SJA
SJA
SJA
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SJA
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SJA
SJA
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SJA
SJA
SJA
SJA
SJA
SJA
SJA
SJA
SJA
SJA
SJA
SJA
SJA
SJA
SJA
SJA
SJA
SJA
SJA
SJA
SJA
SJA
Filler
AM2
AM2
AM2
AM2
AM2
AM2
AM2
AM2
AJ2
AJ2
AJ2
AM2
AJ2
AM2
AJ2
AM2
AM2
AM2
AM2
AM2
AM2
AJ2
AM2
AM2
AM2
AM2
AM2
AM2
AM2
AM2
AM2
AM2
AM2
AM2
AM2
AM2
AM2
Type
ZV
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3
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1
7
X
8
3
5
5
7
4
7
6
0
0
3
X
1
7
9
2
5
4
6
8
X
3
7
9
5
7
0
2
4
8
X
1
MY
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
Factory
C
C
C
C
C
C
C
C
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C
C
C
C
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C
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C
C
C
C
C
C
C
C
C
C
C
C
C
From
032398
032401
032402
032422
032446
032459
032465
032497
032508
032512
032516
032517
032520
032522
032528
032529
032530
032531
032534
032535
032537
032539
032541
032542
032543
032544
032546
032548
032549
032550
032551
032553
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032555
032557
032558
032559
To
Prod from Prod to
032398
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032402
032422
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032459
032465
032497
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032512
032516
032517
032520
032522
032528
032529
032530
032531
032534
032535
032537
032539
032541
032542
032543
032544
032546
032548
032549
032550
032551
032553
032554
032555
032557
032558
032559
SJA
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AM2
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AM2
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AM2
AM2
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AM2
AM2
AM2
AM2
AM2
AM2
AM2
AM2
AM2
AM2
AM2
AM2
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8
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6
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1
3
5
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3
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C
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C
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032561
032562
032563
032564
032565
032566
032567
032568
032569
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032574
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032757
032758
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032761
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032766
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032769
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032771
032772
032774
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032779
032780
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032784
032785
032787
032789
032790
032792
032794
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032561
032562
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032766
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032768
032769
032770
032771
032772
032774
032775
032776
032777
032778
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032780
032781
032783
032784
032785
032787
032789
032790
032792
032794
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SJA
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AM2
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AM2
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AM2
AM2
AM2
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AM2
AM2
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AM2
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Documents
Document name
master.xml
6
8
X
2
8
X
1
5
9
5
7
0
0
2
0
2
2
4
3
5
5
2
4
X
3
6
M
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M
M
M
M
M
M
M
M
M
M
M
M
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M
M
M
M
M
M
M
M
C
C
C
C
C
C
C
C
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C
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C
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C
C
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C
C
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C
C
C
C
C
C
C
032797
032798
032799
032800
032803
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032805
032807
032809
032810
032811
032813
032830
032831
032858
032859
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032863
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032872
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032883
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032914
032797
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032799
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032809
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032813
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032831
032858
032859
032862
032863
032868
032869
032872
032876
032877
032883
032885
032914
EB64
Kombi Software & MIB3 Software update (SC 20/22)
Transaction No.: 2060390/1
Notes
Repair instructions
Technical background
Incorrect outside air temperature displayed, the issue relates to an incorrect algorithm used by the supplier
NOTE: The temperature is incorrect in Fahrenheit only, the temperature is correct when displayed in Celsius
Update also required to improve the performance of Sirius XM radio
Remedy
Software updates to Electronic information systems control unit 1 (J794) MIB 3 and the Drivers instrument panel (DIP) (J285)
Customer notification
Please ensure that all affected vehicles are checked and repaired during the PDI process
Warranty accounting instructions
Warranty type
790 or 710
Damage service number EB64
Damage code
00 66
Labour
Labour operation code 01 51 00 00
Time
50 Time units (Fixed time)
Criteria
01
Genuine parts
Part Number
Description
Quantity
WT 10612
Update stick for address 0017 – Dash Board
1 (To be sent directly to each applicable
retailer)
WT 10611
Update stick for address 005F – Information
Control Unit 1
1 (To be sent directly to each applicable
retailer)
Parts supply
The USB-C sticks will be dispatched to each applicable retailer
NOTE: The USB-C sticks do not require to be ordered by the retailer
Parts despatch control
Not applicable
Repair instructions
Notes
Technical background
Incorrect outside air temperature displayed, the issue relates to an incorrect algorithm used by the supplier
NOTE: The temperature is incorrect in Fahrenheit only, the temperature is correct when displayed in Celsius
Update also required to improve the performance of Sirius XM radio
Check
If the vehicle is not already listed as repaired in the “Repair history” (in Elsa Pro) refer to the Identification section and check the presence of a
blue paint mark next to the OBD port
Should neither be evident (“Repair history” or applicable paint mark) carry out the required work in accordance with these in structions
Genuine parts
Part Number
Description
Quantity
WT 10612
Update stick for address 0017 – Dash Board
1 (To be sent directly to each applicable
retailer)
WT 10611
Update stick for address 005F – Information
Control Unit 1
1 (To be sent directly to each applicable
retailer)
Tools
NOTE: The two USB-C sticks should be reused on all affected vehicles
Work
Software updates
Pre- requisites
The PDI MUST be completed prior to running the following software updates
• The closed- circuit voltage of the vehicle must be at least 12.5 V during the update. Connect a suitable battery charger to
the vehicle. For further information refer to the Repair manual
• During the update switch off all unnecessary consumers ( ventilation, seat heater, interior illumination etc)
• Because of the highest transmission stability you MUST use the diagnosis interface VAS 6154 ( WiFi diagnostic tool) ONLY
in USB operation or the cable- connected VAS 5055 for the reprogramming ( updating) of control units. If these units are
not available, the diagnosis interface VAS 5054 ( A) can also be used in USB mode
• Do Not under any circumstances use a Bluetooth connection to conduct the reprogramming ( updating) of any control units
NOTE: During the updates the system may reboot several times
VERY IMPORTANT: The software update to address 0017 – Dash Board MUST be carried out first
Software update to address 0017 – Dash Board
1. Insert WT 10612 into USB 1 socket (Figure 1)
Figure 1
2. Press the home screen button (Figure 2)
Figure 2
3. Using two fingers, press and hold the MMI screen in the area’s highlighted by the red circles (Figure 3) until the red engineering menu
appears (Figure 4). select ‘Update’.
Figure 3
Figure 4
5. Select the suggested update. (Figure 5)
Figure 5
6. A summary of the proposed changes will then appear (Figure 6), scroll down and select ‘Start update’ (Figure 7).
Figure 6
Figure 7
7. On the following screen
•
Select ‘Start update’ again. (Figure 8)
Figure 8
8. The software update will then begin (Figure 9)
Figure 9
9. Once the update is complete a summary screen will be displayed. (Figure 10) Scroll down and press ‘Resume’ (Figure 11)
Figure 10
Figure 11
10. On the next screen select ‘Quit’ (Figure 12), the system will then reboot. Once the home screen is displayed, remove WT10612 and carry out
an ignition cycle.
Figure 12
•
Remove WT 10612 from the USB1 socket
Software update to address 005F – Information Control Unit 1
11. Insert WT 10611 into the USB1 socket, this will update the software of the (005F – Information Control Unit 1)
•
Repeat steps 1 through 10 of the 0017 – Dash Board software update instructions.
•
On completion carry out the following Software version management instructions
Software version management
12. Select and run Guided fault finding.
•
Referring to Figure 13 - Within the Special functions tab select SVM – Code Input (A) then select Perform test (B)
Figure 13
13. On the next screen enter the SVM code 4V0DCL01 and select Adopt (Figure 14)
Figure 14
14. On the following screen, confirm the code then select Yes.
•
All control modules will be interrogated.
•
The SVM action will then take place (Figure 15)
Figure 15
15. Once complete a summary screen will appear (Figure 16), this confirms successful completion. Follow any on screen prompts until program
end
Figure 16
16. On completion apply a blue campaign identification mark next to the OBD port (see Identification section)
Identification
Repair instructions
Notes


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