2066843/1

Technical product information
Engine vibration/humming at idle - Active engine mount diagnosis guidelines
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea
(6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 Bentley USA and rest America (6E05)
Bentley
Topic
Market
area
Brand
Transaction
2066843/1
No.
Level
EH
Status
Approval
Release
date
Event memory entries
Diagnostic address
Event memory entry
Fault type Fault status
00BA - Subframe mount C113111: Actuator 1 for assembly mounting Short circuit to Ground (GND)
Intermittent
00BA - Subframe mount C113111: Actuator 1 for assembly mounting Short circuit to Ground (GND)
static
New customer code
Object of complaint
Complaint type
vehicle service -> IT systems -> SVM (software version management) functionality -> cannot be started
whole vehicle -> assemblies -> engine assembly
noise, vibration -> noise
Vehicle data
Bentayga Speed
Sales types
Type
MY
Brand Designation Engine code Gearbox code Final drive code
4V14G9
4V14G9
4V14G9
4V14G9
2020
2021
2022
2023
E
E
E
E
Documents
Document name
master.xml
INTERNAL
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Position
Technical product information
Engine vibration/humming at idle - Active engine mount diagnosis guidelines
Transaction No.: 2066843/1
Customer statement / workshop findings
Customer statement
Engine vibration/humming noise at idle
Workshop findings
DTC C113111 - 307 - Actuator 1 for assembly mounting Short circuit to Ground (GND) evident within the engine mounting control module Diagnostic address 00BA
Technical background
In the event the issue is as described, refer to the Measure section of this TPI
Production change
Not applicable
Measure
•
Inspect the active engine mounts for any signs of
leakage No leakage found
•
Replace the active engine mounting control module - Diagnostic address 00BA and retest
NOTE: Should the issue still be evident after replacing the active engine mounting control module, the operative must raise a technical DISS
query and await feedback before conducting any further work
Leakage found on one or both active engine mounts from VIN SJAAH14V1LC027866
•
Raise a DISS query and await feedback before conducting any further work
IMPORTANT: Once permission has been given via the open DISS query to replace the active engine mounts for this TPI only, BOTH Active
engine mounts MUST always be replaced
Leakage found on one or both active engine mounts upto VIN SJAAH14V1LC027866
•
Refer to TPI 2060418/-
IMPORTANT: The active engine mounts for this TPI only, BOTH Active engine mounts MUST always be replaced
In the event the active engine mounts were replaced the following must also be conducted
•
Carry out wheel alignment and ensure the driver assist system calibrations are performed (Depending on vehicle specification) as
follows:
•
Vehicle front + rear measured wheel alignment checked
•
Rear wheel camber adjust
•
Rear wheel track adjust
•
Front wheel camber adjust
•
Front wheel track adjust
•
(ACC) - Radar sensor checked + adjusted
•
Overhead view camera adjusted
•
Driver assist camera adjusted
•
Control unit for (Lane change assist) adjusted
•
Night vision system calibration
•
Headlamps to adjust
INTERNAL
Warranty accounting instructions
Warranty type 110 or 910
Damage code
00 20
Damage service number 10 35
Replacement of the left hand Active Engine Mount
Labour operation code 10 35 19 51
Time
10 Time units
Replacement of the right hand Active Engine Mount
Labour operation code 10 35 19 52
Time
10 Time units
Remove and refit of the front subframe
Labour operation code 40 07 19 00
Time
490 Time units
Replace the active engine mounting control module - Diagnostic address 00BA
Labour operation code 10 39 19 00
Time
30 Time units
Alignment of applicable driver assist systems (Depending on vehicle specification)
NOTE: Saga will auto-populate the times when the claim is submitted
•
Vehicle front + rear measured wheel alignment checked - 44 95 03 00
•
Rear wheel camber adjust - 44 94 15 50
•
Rear wheel track adjust - 44 93 15 50
•
Front wheel camber adjust - 44 89 15 50
•
Front wheel track adjust - 44 88 15 50
•
(ACC) - Radar sensor checked + adjusted - 91 63 05 51
•
Overhead view camera adjusted - 90 83 15 00
•
Driver assist camera adjusted - 96 38 15 50
•
Control unit for (Lane change assist) adjusted - 96 35 15 00
•
Night vision system calibration - 90 80 15 50
•
Headlamps to adjust - 94 15 16 00
Road test
Labour Operation Code 01 21 00 00
Time
50 TU
Parts information
Refer to the ETKA parts catalogue
INTERNAL