2065085/1
Service Bulletin Details
Public Details for: 2065085/1
Knocking noise from the front and/or rear - dtc C1298f1 evident within d4 and/or d5. Customer statement / workshop findings: - knocking noise from the underside of the vehicle (front and/or rear) when driving on uneven road surfaces - dt
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Models from 2018
2018 BENTLEY CONTINENTAL GT |
Technical product information Knocking noise from the front and/or rear - DTC C1298F1 evident within D4 and/or D5 Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05) Bentley Topic Market area Brand Transaction 2065085/1 No. Level EH Status Approval Release date Event memory entries Diagnostic address Event memory entry Fault type Fault status 00D4 - Sway stabilization 1 C1298F1: Suspension stabilization actuator Regulation not possible static 00D5 - Sway stabilization 2 C1298F1: Suspension stabilization actuator Regulation not possible static New customer code Object of complaint Complaint type Position running gear -> adaptive suspension, pitch and roll compensation running gear -> running gear, springs, shock absorbers -> stabiliser coupling running gear -> running gear, springs, shock absorbers -> stabiliser coupling running gear -> running gear, springs, shock absorbers -> stabiliser bar running gear -> running gear, springs, shock absorbers -> stabiliser bar running gear -> running gear, springs, shock absorbers -> stabiliser coupling running gear -> running gear, springs, shock absorbers -> stabiliser coupling noise, vibration component / consumables -> damaged component / consumables -> damaged visual appeal / surface -> corrosion visual appeal / surface -> corrosion component / consumables -> damaged component / consumables -> damaged front left front right front rear rear left rear right rod rod rod rod Vehicle data New Continental GT/GTC and New Flying Spur Sales types Type 3S3* 3S3* 3S3* 3S3* 3S3* 3S4* 3S4* 3S4* 3S4* ZG2* ZG2* ZG2* MY 2018 2019 2020 2021 2022 2019 2020 2021 2022 2020 2021 2022 Brand Designation Engine code E * E * E * E * E * E * E * E * E * E * E * E * Equipment combinations PR numbers with 1P7 Documents Document name master.xml Gearbox code * * * * * * * * * * * * Final drive code * * * * * * * * * * * * Technical product information Knocking noise from the front and/or rear - DTC C1298F1 evident within D4 and/or D5 Transaction No.: 2065085/1 Customer statement / workshop findings • Knocking noise from the underside of the vehicle (front and/or rear) when driving on uneven road surfaces • DTC C1298F1 (Suspension stabilization actuator Regulation not possible) evident within diagnostic address D4 and/or D5 • Bentley Dynamic ride fault evident within the DIP Technical background In the event the symptoms are as described, Refer to the instructions within the Measure section of this TPI Production change Not applicable Measure NOTE: The photo shown within this TPI is of the front anti roll bar drop link, please note the issue can also be evident on t he rear 1) Check the front and/or rear anti roll bar drop link has not detached (Figure 1) in this scenario DTC (C1298F1: Suspension stabilization actuator Regulation not possible) may be evident within address D4 and/or D5 Check for signs of impact on or around the affected components, ensure photographic evidence of the issues found are attached to a new or already open DISS query to support all warranty claims Figure 1 2) Conduct a full inspection of the anti roll bar and surrounding components for any further signs of damage or deterioration NOTE: In the event that no mechanical faults are found, the operative must raise DISS query and await feedback before conducting any further work Or In the event that a mechanical fault is found the operative should carry out the remaining instructions from step 3 3) Raise a DISS query ensuring any photos and videos are attached of the issues found NOTE: The operative does not have to wait for a response before replacing parts - Referring to the applicable Rep.Gr - Replace the applicable drop link NOTE: Ensure a full inspection of the anti roll bar and surrounding components is conducted checking for any further signs of damage or deterioration Within the Repair manual procedure there are single use items which must be replaced and not reused. Ensure that new replacements are available prior to starting this procedure – Refer to Elsa pro and ETKA parts catalogue Warranty accounting instructions Front Time to replace left and right anti roll bar links (Front) Warranty type 110 or 910 Damage Service Number 40 78 Damage Code 00 20 Labour Operation Code 40 13 20 00 Time 100 TU Rear Time to replace left and right anti roll bar links (Rear) Warranty type 110 or 910 Damage Service Number 42 91 Damage Code 00 20 Labour Operation Code 42 91 20 50 Time 20 TU Time to remove and refit the left and right hand rear air spring dampers Labour Operation Code 43 66 20 00 Time 140 TU Parts information Refer to the ETKA parts catalogue